Bought my 2004 Toyota 4Runner from them last year. I knew the frame was not 100% but when I requested for the car to be up on a lift to check the frame out, they had painted the frame black (so I couldn’t see how badly it was rusted my boyfriend touched it and got black paint on his hands ) ended up buying the car for 9,500 moving forward we noticed the tow hitch was not able to tow anything or it would have pulled my whole frame off. Took it into my mechanic he told him it wasn’t safe to drive, call the dealership again and they said they can ensure it is safe and they put it through a test to make sure frame is up to par like they do al their other cars, well a year later here we are, this stabilizer broke and you can see how badly it’s rusted, that’s how the whole frame is. I still owe 7,500 and now my car is totaled. Luckily no one was hurt when this piece broke. Would not recommend this place if they are willing to sell cars with bad frames and try to cover it up.
These guys at GoIndy are amazing! Down to earth people, ready & willing to help. Great selection of vehicles at reasonable prices. Had a great experience and will definitely be recommending them to family n friends.
Go Indy Automotive is a one stop shop for any automotive needs! The customer service, the mechanics and the owners are all great people. Not to mention there is always amazing deals on great cars and guaranteed fast & reliable work done by the mechanics. Go Indy Automotive is the only place I will go to have my car serviced! They do not disappoint on any level!
Very friendly helpful people. I had been turned down by several places and they finally helped me get into a car. Happy with my car and purchase!
Nice lot with pickup trucks to luxury sedans. Johnny S. Was great to work with. Will come back next time we need another ride.
Great experience! My fiancé & I went to purchase a CRV we saw online, same day we showed interest same day we got approval & went home with our new vehicle! Johnny was great, answered all questions and was very professional. Definitely recommending this place to all our friends & family.It’s been a week with the vehicle & runs super smooth, the engine is beautiful & is in mint condition!
From Seattle and found a car out there in indianapolis. Spoke with Chris who was a stand up first rate guy and I couldnt of asked for a better person to deal with. Super honest and upfront with everything I asked about. I flew out from the west coast to drive the car home. And the Cadillac drove like a dream on my 4 day road trip back home. I would do it all over again in a heartbeat. Im not a fan of dealing with salesmen in general cause they just happen to make your life miserable. But Chris you were an absolute revelation, and a joy to deal with my man. Thank you very much for your help and assistance throughout 🙏🏽 the whole process. It truly made my life easier and happy. Now I get to enjoy my new car!!!
I was sold a beautiful suv by johnny and jay who had excellent service and information about the vehicle. I recommend to anyone who are looking to build up their credit in an affordable way and also ride out in style!
I recently purchased a Jeep from Go Indy Automotive. I found them very responsive and communicative in answering all my questions. They were helpful in setting up a test drive as well as handling final paperwork with respect to COVID protocols. Finally, as this was a surprise gift, they personally handled delivery to my home. The Jeep is in great shape and we have enjoyed driving.
Great Deal on a Great Car! Got me a 2011 Challenger SRT8.....ITS A BAD A$$
Was in a tight spot and they helped immensely to get me out of it. Johnny Shaeffer in particular was incredibly instrumental in getting it done. Even brought my new truck and delivered it to us when ours went down and was not functional. Thanks guys for everything and Johnny especially thank you for all your effort.
This has been my best car buying experience ever!! Not only did the staff members stay almost 2 hours after close to help me get my insurance taken care of but they also gave me a very respectable trade in offer on my junky old car! Talk to Johnny Schaefer hes THE MAN‼️
Johnny and Moe were extremely helpful. I didnt feel pressured to buy, they made the whole process easy. I got a luxury car at a low payment.
Im a single mother who needed reliable transportation to get back and forth to work. Soon as I walked in Lane greeted me with a friendly smile! He made me feel more than welcomed. Moe and Chris are so compassionate and understanding and made sure that I left there lot with a smile and a great car. I highly recommend everyone to Go to them they are the best cares salesmans I have every met and Im truly grateful for them.
Johnny got me approved and in & out in a hour ! Very good service and communication skills
My car completely broke down on me last week, so I went into Go Indy and was greeted by Chris. I had no idea what I was looking for, I just knew I needed a car. I told Chris my problem and he handled the rest. A very professional company and they’ll help out anyway they can. Its safe to say that I left happy with no complaints. I’d given 10 stars if I could!
Of all the places I’ve been.. from Plainfield to Greenwood even to Fishers.. Go Indy topped them all! Called on Thursday evening and Friday I drove away in the vehicle I inquired about. Staff is nice and friendly but most importantly I love my truck. THANK YOU CHRIS!!!
Just got my Camaro from my boi Jay over at GoIndyAutosGreat guy great customer service very good guy gave me a few pointers I didn’t know very helpful. Glad I woke up and made this my first stop!
Johnny Schaefer was GRADE A.I’m beyond happy with my experience. I suggest anyone looking for a new ride to call JOHNNY ASAP.JOHNNY SCHAEFER, thank you for you service. I wish I could give goindy 5000 stars!!
Its ok to buy a car there but for repairs and oil change go some other place they will mess the car up and they do not stand behind their work
Very helpful. Got a nice 2011 dodge ram. The only comically thing that went wrong was after the test drive they misplaced the key. Took a minute to find but I wasnt overly concerned considering we just had it at the test drive. Seems like they will do what they can to get you mobile in a car ya want. I dont have the best credit and they gave me decent on my trade in. It may of helped I owned it outright. I was gonna need to upgrade my own insurance I just hadnt done that yet. The guy hooked me up with real reasonably cheap full coverage insurance so I could get off the lot. I may just keep it. Be patient they are good people and will do what they can.
Thank you respectfully God bless him Chris “Big Dog” Approved me for a vehicle for me and my children
Chris was a real pleasure to deal with. Treated me like family from the start. Worked extra hard with bank to meet my demands. Will be back for sure and sending friends/family too. Good used car dealers are hard to come by. Chris breaks the stereotypes!!
Awesome place go in and see Johnny and moe
A great staff that provides white glove service and the best price around. My AC died just days before a major trip with family. Johnny and his team got the part at a price I could afford and got it installed in time to get me on the road right on time.
Do NOT buy from here, they are high priced, dont take care of the customer. They say they fix any issues with the vehicle...lol bought a car had for 4 mo, had to put $4000 to fix, oil leak, brakes, engine issues, tires etc... Have the warranty that cost $100 a month. The Warranty co finds ways to not pay, or says not covered but if Go Indy automotive does the work they get paid from the warranty co and still charge the customer. Its called double dipping. Filing a report with the Attorney General, BBB. This is not a honest place of business. Do NOT BUY ANYTHING FROM THEM unless you have a ton $$$ you dont need.
Friendly and honest staff! I will be recommending Go Indy to all my friends
The service team is amazing here. They always listened and werent annoyed when I called for updates. Mark the mechanic was willing to stay late to finish my truck. Johnny the service manager is timely in his responses. And the owner, Mo, is very friendly as well. They also beat two other shops on pricing.
Love this place!.. the leadership is awesome, attitudes are on point! The sales people are very kind and professional. If you want a place that sells used vehicles, the mechanical dept. Is very knowledgeable and thorough.Id refer my whole family, even my mother!
I got to add from this place to come and get a car only to find out that I had to put down $1,500 that I did not have I think the ad was a little misleading. I was supposed to get a call back from the young lady that works in the office I had test drove a all black Dodge Charger and I really liked it they were going to try to help me get out of my high car payment into a lower car payment but I never received a phone call back from anyone. I guess when you really dont have money people dont really want to be bothered with you dont understand but a follow-up call would have been great just to see if I got the money or not
Not even going to waste time telling the entire story but my boyfriend had to return after two weeks of driving it because they couldn’t get the title. Very unprofessional, they lie and have them check the car before you drive off the lot. Terrible people and place, don’t waste your time or money go anywhere but here please.
Great Service at Go Indy Automotive! Oil change to transmission work, so far Johnny and his team have done a great job servicing our work vehicles. They are reasonable in price, great service and efficient! There is a clean waiting area where you can conduct business/watch tv while waiting on repairs to be complete. I highly recommend this place! They are a one stop shop.
I highly recommend Go Indy Automotive we bought two cars from them in a week traveled 4 hours away and when I tell you the trips were worth it all the staff were great and professional especially Big Dog Chris to go out his way to find me a car in less than 24 hrs the process was fast and we were in and out. If you want great used cars that’s clean and runs great check this place out asap!!!
Gino was great to deal with. The easiest car buying experience I have had so far. He genuinely cares about his customers and wants them to return for all their car buying needs. Great business
The staff was all very helpful! They made sure I got the best deal for my Chevy Malibu. They make sure you are driving off the lot THAT day and your satisfied. Gino the manger helped me seal the deal and would 10/10 recommend to a friend/family!
By far the best experience weve ever had with a mechanic. Very honest, affordable and friendly. He has done amazing work on our car and was more than fair with pricing. The best, hands down. Awesome. We will definitely be coming back for all work in the future!
Worst experience I’ve ever had trying to purchase a vehicle! I had a vehicle picked out, they ran my credit and I got approved. They never contacted me I had to contact them every time. Meanwhile Natasha first said something was wrong with the vehicle, they were waiting on parts to arrive. Promises to have vehicle ready within a week. A week goes by and I had to contact Natasha again because no one has contacted me, new excuse was bad motor and they returned the car to owner, but they were going to help me find the car I wanted. Now it’s been a month still no word from anyone. So what I did was contacted the bank where I was approved, explained what was going on. I found the exact vehicle I was looking for, used the same bank so I didn’t have to run my credit again, 2 days later driving my new vehicle. This company is a joke! I wouldn’t recommend this car company to someone I didn’t care for, let alone a family member or friend!
Great experience and prices 👌 👍
Although the staff was very friendly and helpful while I was there, doesn’t change the horrible customer service that occurred after. I went in to test drive a car, and out down a deposit at the saleswoman day recommendation (I had to unfreeze my credit otherwise would have purchased then), and was told she would hold the keys so the car didn’t get sold out from underneath me. Then today, I follow up (the day after) to get an update and she tells me the car was sold while she was off and there was nothing she could do about it. Talk about disappointment. That’s just horrible business. I do not recommend and will not go.m back.
We’ve never been here. We went in just wondering about a car. We saw one we liked. We had questions. Joey was more than helpful. He was honest. He was entertaining. He went above to work with us. The rest of the guys chimed in when we asked their opinions. These guys are pretty cool. Quite helpful and upfront. They worked together, with Joey, to get us the car we were eyeing. It was a laid-back yet professional atmosphere. Seriously, if you’re looking for a good car, take a look at their inventory. These guys want to help you. Chances are, after they work with you, you’ll leave happy.
Most unprofessional dealership Ive attempted to purchase from. I live three hours away from the dealership, so I had to complete a bill of sale over the phone with Go Indy and my bank to purchase the truck. I specifically scheduled to come purchase the vehicle with my Salesman Mo. The day of my appointment Go Indy contacts me 30 minutes before my arrival to let me know theyre selling the truck to someone else. I attempted to contact my salesman with no response. No apology for wasting over 5 hours of mine and my familys day driving.Later the same day I get a call from Go Indy notifying me that the other person was unable to obtain financing and theyd be willing to sell me the truck, again. (Its always nice to be a fall back option). Still no apology for wasting over 5 hours of mine and my familys day driving.They stated they would hold the truck until I get there.I arrived today to purchase the truck at the agreed upon price. The vehicle was posted with a 3 month 3,000 mile warranty, supposedly all their vehicles are. I noticed that the transmission seemed to be shifting abnormal during the test drive but was reassured by the owner that the transmission is fine and in great condition. The warranty was discussed over the phone before making a purchase and during the test drive with the owner, so I felt confident with my purchase. When we sat down to complete the purchase I was told this truck wouldnt be offered with their 3 month 3,000 mile warranty. They would only offer it if I were to finance with them. I feel this is an extremely shady sales tactic and a complete waste of 10 hours of my time. They were not upfront with me and could care less about quality customer service. If you offer a warranty to your customer you should stick to your word, not change it at the last minute. At the end of the day I just wanted to purchase the truck and feel confident that I made the right decision. Unfortunately that didnt happen.
Ryan at Go Indy Auto is the person to see if you’re looking for your next vehicle! He was highly professional, very prompt with my questions, above par integrity and was patient with me during the process. He put me in a high-quality vehicle (one that I’ve always wanted) for an unbelievable price! If you stop by, tell him I sent you! The best car delearship in town!
Had a GREAT experience. Alphonso and Chris are fun to work with. They worked hard to get me into the right vehicle. I would definitely recommend them.
I found a car online that I wanted as my replacement car (sold my daily driver) and Mike contacted me with info, pics and an offer to stop by. We looked at several other places around town and then made it to Go Indy where Mike showed us the car.....and it was by far the highest quality used car for the price wed seen. EVERYONE there was friendly, courteous and helpful. After a test drive I decided to purchase the car and the next day I went in to purchase. Matty got me through the paperwork and was very helpful throughout. Mike followed up later that day after I left to ensure I was happy with my purchase and to thank us for the visit and purchase. Id recommend this dealer to my friends and family as they seem to have quality cars at great prices, but more importantly they understand that customer service and no pressure sales are the way to go.....and in that area they definitely deliver. Great place.
This place was AMAZING! Geno was very helpful and such a vibrant person. Easy purchase. Will come back for our next vehicle!
Ryan at Go Indy Automotive was super helpful and got me into a car with a low monthly payment. He listened to what I was looking for in a car...and even when he had to give me the bad news that someone purchased the Honda Pilot an hour before I got there, he was ready with 2 other options that would fit my needs in a car. Thanks, Ryan for great service!
Great options! Awesome sales team! Will work with you on the price to get within your range! So happy with my new car! Check them out!
Alphonso is the Best. I had a Great experience. The whole staff is professional and friendly. I love my challenger. Ask for Alphonso and he will hook you up.
Geno was great! Professional and patient with us, he worked hard to meet our needs. We are so happy to be driving away with our new vehicle feeling we were well taken care of.
The entire staff was professional, courteous and really went out of their way to make aure my needs were met. I would definitely recommend this company, make sure you ask for Natalie when you go in and tell her Steve sent you.
Awesome experience, I went in to repair my a/c and an oil change done. Nice staff, great service department, and very time efficient. I was in and out in no time.
My Husband & I came in just to look and he purchased a suv for my granddaughter. Service was great from the time we pulled up on the lot. Mo was very personable as well as the rest of the staff.
My husband & I purchased an 08 Escalade from GoIndy in December 2018. We left with a “We owe you” from them stating they owed us several things. We STILL have yet to receive our center caps for our SUV after many, many emails & calls. I’ve sent measurements, pictures, everything under the sun. My next step is to have a dealership send them the bill for brand new ones.
Have worked with and for their business. The owners are good people with a strong knowledge of vehicles. Their mechanics are top notch with the expertise and know how, very able to diagnose and repair any vehicle.
They are very supportive and easy to work with, nice and professional I’m so thankful I went to go Indy, Gino’s the best//// 2 weeks later whole time they are scammers will try to keep your money and the car don’t never go there very rude after you find out they are scamming you will not return your calls or answer the phone .... they lie to the financial companies about your down payment trying to get more money and interest from them... BE AWARE OF THE SPOT DELIVERY SCAM
Gino was excellent. Got us the perfect car and worked with us on our down payment. I recommend Go Indy Automotive to anyone looking for a car. Thanks Gino and Go Indy Automotive
Gino took great care of me and got me the best interest rate and best total price. The process was also quick and I am very satisfied with the my new vehicle
I cant help but notice all the handsome, kind, and helpful men who work very hard to make their customers happy and satisfied.
First if I want to say thank you Natasha and big dog for all that you’ve guys done for me 11/06/19 . I wasn’t expecting to leave out with a car I was basically just browsing . I’ve been to big lots like your ray skill man and Penske and gotten turn down . My credit score was lower even lower then I thought it was . But with the help of big dog he made sure I left in a vehicle and I wanted and got me a brand new car one of the newest cars I’ve ever had in my life . I am so thankful so blessed . Natashia was very imperative in the responding via offer up set . And I honestly can say the environment was warm felt and a blessing . I will and would recommend anybody to GoAutoIndy because they don’t stop they will go the extra mile and put you in a car that you deserve and want . Big blessing to this business as they will grow and deafest any competition . I love you guys
Great place! The people there were very helpful. I highly recommend going to Go Indy Automotive.
Gino and the guys at Go Indy really falue there customers.. I would refer anyone to check these guys out first. Fast, friendly and does what it takes to get you in your new vehicle.. Hands down the best auto group I have delt with. Thank you Gino and the guys at Go Indy Auto.
Slim was a very courteous young man from the beginning to end...he advised us of everything we needed to know...he allowed us to drive the car til we were comfortable...no high perssure...very lovely experience. Thank you everyone that was involved.
Geno hooked me up on a nice 2012 300c ...Go check him out he works with you...i recommend anyone looking for a car to stop at go Indy automotive first.Update...Make sure you really check out the car you buy my car got scratches lil dents and two bubbles in my front tires not to mention it needs pads and rotors....i feel like I was rushed into buying it on a rainy day so I couldnt see all the problems it had....smh
We are so Happy About our new car .The people there are so nice and make you feel Welcomed. Such a Blessing ❤️🙏
Great group of people stayed way after hoursTo help me get into my Escalade..
I just purchased my first car here and I love it! All the employees where very nice and welcoming..Mike was very helpful and nice and made sure I got in something I was comfortable with 😀
Great fast experience no pressure and work to get you the best deal. Gino was great. Thanks
Great cars at great prices. Thanks will be back soon. Ask for Gino great work.
Just got my car there yesterday. Very nice people. Thank you Gino for your hard work.
I had a great experience with them. They all were very nice and worked hard to get me into the car I wanted!!
This place Just took my money. I took my Lincoln Aviator to get fixed. The owner charged me close to 500 dollars to fix the driver side back bearing .. Not even 6 months later it goes out and leaves me stranded two and a half hours north of Indianapolis.. Truck has been sitting since then and I have tried to reach out to this business always get the run around and nobody ever contacts me back ..
If you need a good car with a dealership and salesman that works with you. Call or visit Go Indy Automotive and ask for Ryan. The perfect dealership and salesman. 💪🏽💪🏽💪🏽💪🏽
I would like to thank Alphonso and Go Indy Automotive for putting us in a Great Car. I would definitely recommend Go Indy Automotive for your next car purchase. Ask for Alphonso.
I bought a car from this place, I met a very nice guy his name is slim, I was happy for my experience with them
Come get your car from here !!! They were amazing and very supportive . I had no clue how I was going to get a car and where I was going to get the money from, but they made it all work they helped me through the process and even went through hoops for me they are truly angels in disguise!!!
Moe was very helpful and kept me posting during the whole process. They all was friendly and happy this is defya place to go if your looking for a vehicle
Horrible customer service .. horrible place to get a car ..they had me put down 1000$ on a Chevy traverse 2011. And I come to find out the transmission was really bad on the car . Had the car one day I brought it back they refused to refund me my money and called the cops. They sale bad cars there scammers
Friendly staff, and helpful too! Willing to work with you without that over-bearing used car salesman schtick.
They are great. I have and will continue to shop and refer my friends..ask doe Gino he will get you right!!!
Great experience!I found a car that I really like.Good prices
Our experience was very good at Go Indy. No pressure sales and provided us with confidence with a premium car which sold itself.
Service went great I love my new car they were good to me
Gino and the family were extreamely polite and attentive to my car needs. Im 100% satisfied with my new truck and their service .I highly recommend everyone interested in purchasing a vehicle to come here first!
Slim was very professional and definitely got us in the car we wanted.
I came and purchased a Kia Optima, the service and the team was great i had my hopes up for a special car and the team MADE SURE i left with what i wanted . I highly recommend you come and check them out very professional and is willing to work with you the BEST they can
Maaaan I waited for a nice time but it was worth the wait. I was entertained, I laughed, I almost cried during a really deep convo with the son of the owner. I feel like we’ve bonded over the hours and I want to stop in and check on them after purchasing lol. However I am walking away with the car I want. I highly recommend!!
Great team checked out the cars! When I’m ready to buy, I’m definitely going there.
Friendly and helpful. Honest and gave me a great deal on a great truck!
I had a wonderful experience with these guys.... they have great customer service skill, an they are very heart warming.
Alphonso and the whole staff was ver friendly and personal. Goindy Automotives is a perfect place to buy your next vehicle. I would recommend them highly.
I service was wonderful. Great customer service. I will tell everyone about the experience I have.
Awesome selection of cars! Very friendly and helpful staff. Gino and Mike were fantastic!
Josh and Ryan were very polite and helpful, sold me a great car, and gave me a great deal! Would highly recommend this dealership!
Friendly but a little much pressure to buy. Great selection and vehicles are awesome
Go indy was great we got a great car a great deal with a professional And courteous staff They really took care of us I will tell my family and friends about Them.