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Dreyer & Reinbold MINI Cooper
9333 Haver Way, Indianapolis, IN 46240, United States
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Dreyer & Reinbold MINI Cooper
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Ch
Review №1

High level of professionalism — would strongly recommend using.Every Mini Cooper dealership treats you with respect, but this place went above and beyond:I had some car issues and needed a quick turnaround. They were very flexible in accommodating my requests, which I’m truly grateful for.

Ma
Review №2

I have bought over 20 cars in my lifetime and this was by far the most pleasant experience and car purchase. No pressure, great pricing, and the paperwork process was less than 10 minutes they said they would have everything ready for me and they meant it. Be sure to ask for Davonte Jackson he is excellent to work with. I will be back soon for my next one.

Br
Review №3

I was visiting family in Indy from out of town and needed a new tire. Dryer & Reinbold service staff was honestly the best I ever encountered - all around. And the digital communications including video inspection of my car was brilliant. I couldnt more highly recommend for their service experience! Thanks to all at D&R Mini!

Ju
Review №4

This is my sixth Mini Cooper (2 convertibles and 4 Countryman) so that says a lot! I always work with Jim Barth who is a sweetheart - so attentive and honest. My newest purchase started as a phone call to him about a 2021 Countryman in a new Sage Metallic color that looked SO cool. He had ordered it spec and was already on a boat in the Atlantic! He put my name on it and its MINE! One of the first Countryman 2021s in the US and so special.

Ji
Review №5

Great experience. Our salesman was extremely knowledgeable and was not overbearing and made us feel very comfortable in our purchase of a Mini Cooper.Highly recommend this dealership!

Sa
Review №6

Davonte Jackson gave us 5-star customer service, even though he was not our original sales person! He was very professional and helpful, with excellent follow through!! If you’re looking for a great person to buy your next MINI from, I highly recommend Davonte!!!!

Mo
Review №7

Picked up my new Countryman last week. Todd Hartley had kept us posted on its arrival and quickly took care of everything that needed to happen so it was ready at my convenience. He provided great service and went out of his way to get me in my vehicle and on my way immediately.

Cu
Review №8

I just took delivery of a gently used MINI yesterday and was extremely pleased with my experience from start to finish. Todd Hartley was the salesman that I worked with and he answered all of my questions from start to finish. Given I live 4.5 hours away from the dealer, and in a different state, this wasnt the typical transaction, for me. I would highly recommend buying from Dreyer & Reinbold and using Todd!! It was an awesome drive home in my 2019 MINI Cooper S!!

Je
Review №9

Kerry is very helpful through our buying progress, he is very responsive and kind. You should contact him and ask for a help through your car buying experience!

Ke
Review №10

Thanks for going the extra mile to make sure the car was in good working order and fit my needs. Im currently 67 years old and have purchased numerous vehicles over the years, but the buying experience working with you Frank and Kevin was incredible and 10x better than any other purchases Ive made from other dealers. Todd Hartley, Dreyer & Reinbold and my buying experience will be the recommendation I pass along to everyone looking to purchase a new car!!! Kevin B.

Da
Review №11

Wife and I found what we were looking for, only to show up and see the exact vehicle, but in a different color, as the original had sold. Our motoring advisor, John Salz, was great. John kept us posted on the vehicle, got it checked in quickly, and then with the help of Kevin Lawton, got us into our Jeep Grand Cherokee at a payment that worked great for us. Top level service all around. I definitely recommend D&R MINI.

Bi
Review №12

Place is super cleanGots a great staff they went 4 miles to work with me took great care an the car everything works good perfect match up before u buy at least look at these guys u might get better dealIt was worth the drive for me to check themThree hours well spentLove them an will buy from them again

Ke
Review №13

Absolutely amazing lot of fellows there. My wife and I will forever be life long buyers and friends of theirs. We have purchased two vehicles from them and will certainly be back for another. If you are looking for a stress free sell where they are looking to put your interest first and not theirs, look no further. Think of it as your really good friend helping you buy a new vehicle... it’s that pleasant. Ask for Kerry, really awesome guy. He will get you exactly what you need 👍🏾

To
Review №14

Tony and I called the dealer about the car we saw on line that we were interested in. I talked to Chloe, she was very pleasant and helpful. We were able to make a deal that same day and had our new car that evening. Everyone we dealt with was great!! We would recommend this dealer to anyone looking fir a mini.

Br
Review №15

On September 17th my husband and I started the search for our daughters first car. We planned for this to be a 16th birthday gift and a surprise. Todd Hartley at Dreyer Reinbold Mini was wonderful to work with. We went through the list of vehicles in their inventory, in budget and with the miles we were comfortable with and unfortunately did not find the perfect car on first try. Todd didn’t give up, he was patience and kind and yesterday (10/5) we purchased our daughters surprise car! Throughout the negotiation process Jim Barth was wonderful to work with- he made a very fair deal and ensured we had 2 keys (16 year olds can lose things, had to have a spare) and totally understood where we were coming from with safety being our #1 priority. Bonus points for our daughter- sports mode and a double sunroof!! Our 2013 Mini Countryman was complete with the perfect giant bow to make the present that much more special. My husband and I highly recommend working with Todd & Jim for your next Mini purchase!

vi
Review №16

Kerry Knight is quite literally a knight and shiny amour. I came to the Mini dealership not knowing what I wanted or even if I was ready for another car; I honestly wondered if a Mini was for me.From the moment I took the first test drive, I was SOLD. Not only because MINIs are fun to drive, but the customer service is stellar. I brought a TONS of questions with me, and Kerry politely and respectfully answered them all. Not only that, but he was also attentive to what I was telling him I did and did not want. I felt heard and listened to. Kerry worked with me to find the MINI that I wanted throughout the entire process... something colorful and cute, I told him. He delivered! Blue! Black Rims! A 2022! I discovered my MINI, and even better, it felt like I had a friend walking me through the whole process. I could tell from working with Kerry that he cared more about finding me the RIGHT vehicle rather than selling me A vehicle, and for that, Kerry has earned my respect ad business. I will be back when I need my next MINI! He patiently worked with me to add the customizations and truly make the vehicle personal to me.Every MINI owner I have come across speaks highly of the dealership and the employees that work there. I had such a good experience I recommended my mom.Hands down the best customer service I have received, not to mention the MINI team members I interacted with were fantastic. I am so sad the process is over, but Ill be buying another MINI from Kerry in the future.

Ja
Review №17

Dealership and sales representative were extremely professional and courteous to our search for a new Mini Cooper! I would definitely revisit Indy Dreyer Reinbold Mini when back in the market for a new car 🇺🇸😎

Mi
Review №18

I highly recommend working with Jim Barth on your purchase of a Mini! He is great to work with. Just purchased the 2022 Boardwalk edition Countryman! I love it!!

La
Review №19

I had a wonderful experience at Dreyer & Reinbold Mini. I called in Monday morning asking about info and pictures on a vehicle and one of their sales associates Sarah sent it all over immediately. She was extremely helpful and willing to work with me on my purchase and trade it. She was so friendly. I wish all sales associates would be more like her. Todd and the business office was also great to work with. They were very informative, quick and easy to work with. Pretty weird finding a 2500 3/4 ton truck at a Mini Cooper dealership, but it worked out great!

El
Review №20

Great experience as always. This is my fourth mini and Im very happy with service and our sales person Todd. He was very professional and answered all our questions. Our car met us at the front door in the showroom, financing took only a few minutes. There was no pressure to buy extras on the car. Todd gave us his number to help us if we had additional questions. Everyone was very pleasant and helpful!

Ad
Review №21

Thank you John Salz of Dreyer & Reinbold MINI Cooper.Excellent pictures and video showing the truck in great detail. Very good description over the phone and email more than answering all my questions honestly and with no pressure. Very helpful in the entire process also helping me with the logistics of being a out of state buyer. And also making sure that I understood all of the features A definite positive used car buying experience. Would highly recommend.

Ha
Review №22

Thank you Davonte and Jim for all your hard work! Loving my Kermit!

Ji
Review №23

I bought a Honda Accord Sport from Kerry. He was super nice, wasnt pushy, and got me a great deal on my trade and my new car purchase. I was jacked around by 3 other dealerships before coming here. I highly recommend this dealership.

Sc
Review №24

Took it into the dealer for first oil change. Service was fast and excellent. I was surprised at how quickly it was done as I have typically had bad experiences at dealers in the past. They even sent a video inspection of the car detailing what they did and tire tread, etc. A great experience. I may have changed my mind about using dealerships for these type of things.

Ke
Review №25

I received THE BEST customer service Ive had in a very long time when I called in with an odd request. I was traveling and got a warning that my key battery was dying. Scared of being stuck without a way to start my car, I called the closest dealership on my route. Thankfully, Sarah answered. She went ABOVE and BEYOND to find information for me, letting me know where I could get a new battery. And then, she and another rep, Kylie, Facetimed with me to show me exactly how to swap out my battery. I never wouldve figured this out without them. And then they showed me how to start my Mini if the key ever did die. I was blown away at how kind, caring, and considerate they both were. Its very rare sometimes to get this kind of service and from people that you can tell genuinely want to help. Frank, Todd, and Jim, I hope you read these and make these two phenomenal employees feel valued and appreciated. Two gems for sure! Thanks again for everything!

Je
Review №26

John was fantastic. Overall great experience. Very honest and upfront and no unnecessary sales pressure.

Na
Review №27

They are fantastic, great service and so helpful. This is my third car with them

Is
Review №28

Hands down THE best car buying experience I have ever had. After finding the vehicle that I was interested in online (a 2018 MINI Cooper Countryman ALL4), I made a phone call to inquire about its availability and I was connected with Sarah McCrary as my sales representative. She was absolutely a joy to talk to on the phone as well as in person. I had some reservations and concerns about becoming a first-time Mini buyer, which she quelled with an ease that felt like I was talking to an old friend. We began my financing application, which was quick and painless over the internet, and it was a nice touch that I was able to have access to her direct number to answer any questions that I encountered while filling it out. The very next day I received a prompt invitation to come down for a test drive and to go over my next steps in purchasing the vehicle. I was greeted by several smiling faces when I walked in the door- I want to take a moment to say thank you to the staff for making me not only feel welcomed, but for dispelling any fears I might have had about feeling out of place or intimidated by being in a major dealership. Yes it was clear that the entire staff were not only seasoned professionals, but genuinely interested in making sure that I had a uniquely fun car buying experience that I must say is very on brand with the MINI image. Sarahs tour of the vehicle was thorough, answering any questions I had, and the set up for a test drive was hassle-free! Afterwards, I knew I was ready to confidently join Sarah and the rest of the Dreyer and Reinbold family by making my purchase. The paperwork signing portion was the most painless experience Ive ever encountered in making a major purchase. We actually had several laughs while reviewing my customization options for the vehicle and the necessary sales paperwork. Who knew buying a car could be so fun? I then sat down with Kevin Lawton, the Business Manager for Dreyer and Reinbold MINI Cooper to go over the final sales contracts, calculating a monthly cost that worked for me while also ensuring that I was leaving the lot with the right kind of care and service plan, warranty info, and any other add-ons that I might need to have the best possible experience with my MINI on the road- wherever the road takes me. I left his office feeling confident that not only did I strike a great deal on one of the ultimate driving machines on the road, but knowing that if I ever had any questions or concerns I had a family-orientated team ready and waiting to assist me and that Kevin was looking out for my best interest. I cannot stress how comfortable this entire process was from start to finish. It takes a certain kind of mojo to not only maintain a professional excellence and efficiency in doing business, but to have fun while connecting with genuine folks who care about the longevity of the relationship, and here at Dreyer and Reinbold MINI Cooper they have mastered that art. I am thoroughly impressed with my experience here and extremely happy with my, dream car, made an affordable reality thanks to the folks here at Dreyer and Reinbold MINI Cooper. From the friendliness and professionalism to the finishing personal touches, the entire process start to finish knocked any expectations I had going in to the dealership out of the park. I will absolutely recommend this awesome team and dealership, that in my opinion, are a Gold Star representation of the MINI Cooper Brand, to anyone and everyone willing to listen to my buying experience. I look forward to the blossoming ongoing relationship to come in the future, as I need not look anywhere else for any car-buying related needs.

Ka
Review №29

Just closed on my 3rd Mini in 20 years! Jim Barth helped me with the last two.He makes it so easy to purchase! No pressure, just great cars. I obviously love Minis, Also a shout out to Elijah Stewart in service. His customer service is an A+!

Aa
Review №30

Purchased my dream car, a laser red Saab 9-3 convertible, in October of 2019. The whole process was some of the smoothest dealership interaction I’ve ever had! They were honest, worked hard to get me approved, and communicated with me wonderfully the entire time. My sales representative, Kylie Lowe, was so helpful and was a crucial piece of that A+ communication I mentioned. She was on her game the entire process and I never once felt left out in the cold! The car itself is everything I’d hoped for and more. It was a garage baby from new so they didn’t have to do much reconditioning, but I could tell they really took their time to get it showroom ready. I would have no hesitation sending referrals their way!

A
Review №31

Once you buy a MINI at Dreyer & Reinbold, youll never buy a car anywhere else!! Both Jim B. and John S. make buying a MINI a fun, positive, great experience! Ive bought 3 MINI Coopers from them now, and have always been confident in their product knowledge, and knowing I will be treated with kindness, honesty, courtesy and respect. Alex in the service department is also amazing - he makes sure your MINI has just what it needs and that you are happy with your experience and service. Just go buy a MINI and lets motor!!!! :)

Da
Review №32

Sarah was great and we were able to make a deal pretty quickly! A day after driving the car (a used Nissan Altima), I noticed some uneven tire wear and indicated I was going to get a four-wheel alignment. Sarah contacted me to let me know that DR Mini would assist me with the alignment! Thank you for great service and follow up once the deal had been made!

Sc
Review №33

Overall, had a positive experience working with Chloe Craig, motor advisor, while deciding on whether or not to buy a pre-owned 2013 Ford Edge they had available. If she didn’t have an answer to any of my many questions, she did the research and responded in a timely fashion. My paperwork process went smoothly upon purchase. And when I had follow up questions, post-purchase, Chloe once again came through for me. I’d buy again from Chloe and company if the need arose.

Je
Review №34

Kerry Knight was the best sales person ever. We knew it would be a great day when we saw his last name. From the test drive to the finance everyone made us comfortable and welcomed at the dealership. My husband and I have never had such a wonderful experience at a dealership. Will be sending everyone I know to this dealership...

Kr
Review №35

What a wonderful experience buying our new used SUV at Dreyer & Reinbold with Todd Hartley! We had been looking for a gently-used SUV for over a year and finally found it at Dreyer-Reinbold Mini. The entire process could not have been any easier!! Todd even came in on his day off to show us the car and had it cleaned and ready for a test drive. He also had all of the history printed out for us and reviewed in detail along with the work that had been done on the car. Based on that, he made the decision a very easy one for us. He even went the extra step to reach out to our insurance company and insure the car! The experience was very positive and we highly recommend Todd!P.S. We also cant say enough about the finance and warranty discussion we had with Kevin Lawton. He was upfront about all of our options and very consultative. Not the typical hard press that is a turnoff at some dealerships! Thanks Kevin!

Kr
Review №36

Last month I visited Dreyer & Reinbold MINI Cooper just to view the newer models and ended up trading in my 09 for a new 2020. Over all I had a great experience with them. Jim, John, and Kevin where all very helpful and very knowledgeable with all of my questions and concerns. John Park even went above and beyond by picking up and dropping off my new mini a week later when I added on some features. I would definitely recommend this place when car shopping. Thanks to the Dreyer team for all of their help.

Du
Review №37

I had a very positive purchasing experience and enjoyed working with Kerry. Very professional and funny as well. I spent some time looking into making a private purchase of a pre-owned Mini, but the selection of vehicles and reasonable prices made me wish Id stopped in much sooner.

Ke
Review №38

This is my second purchase from Dreyer and Reinbold Mini, my first was a 2012 Mini Cooper S hatchback and my newest is a 20 Mini Cooper S Countryman. The customer service is courteous and all-around excellent. Todd sold me my second Mini, hes patient, no pressure and very helpful-I had a great experience and am so happy with my purchase. Anytime I have any service needs, Elijah is a great guy to see. He explains the details of the service/repairs, has a wealth of knowledge when it comes to Minis and always get me set-up with a loaner while my care is being serviced. I love my Minis and I can honestly say Ive never had a negative experience and highly recommend Dreyer and Reinbold Mini!

Je
Review №39

Elijah is great! He is at the service desk, and is always helpful.

Ju
Review №40

Amazing experience from the start (John and Todd) to my everyday interactions with service (Elijah)I must comment that my overall customer experience at my local Mini dealer has exceeded my expectations! Remarkable ppl and deserving of 5-stars

do
Review №41

I bought my wife a car at Dreyer Reinbolt recently using Sarah as my salesperson. She and I had conversed by text several times prior to me making the trip to the dealership. She was very personable and friendly and made our experience very pleasant! I would highly recommend Sarah to anyone contemplating purchasing a vehicle. 10 STARS

Yi
Review №42

My experience here was amazing. Everyone was so welcoming. Kerry was so kind and helped me to find my dream car!! The prices are fair and you wont feel any pressure. They gave me all the time I needed to find the car that fit me.

Je
Review №43

After buying cars (and dreading the experience) for over 35 years, I can say this has been the BEST experience I’ve ever had. I worked with a totally accommodating and witty salesman, John Salz. (He made us laugh as we folded his tall frame into a very small backseat) Then, he was 100% pleasant throughout the test drive, inspection, offer discussion, closing paperwork, pick up, detailing and all the communications in between.John is a man with great access to facts — lenders and rates, other cars in the area, and the pros / cons of each of them. He successfully worked a huge and favorable swing in my loan rate. (Thank you, John!)He is also the very forthcoming fixer! If a part is delayed, “Please hold on to that loaner car until we can get you squared away.” If everything was ready but the detail, “How about you give me a good time for your schedule and we’ll get you in here when it’s convenient for you. We’ll get it fixed up right.”Always accommodating, friendly and professional. John is an A+ salesman who makes me want to tell people about my experience. This is my second Mini and if I’m still in the club when I’m shopping for my next car, I’ll come looking for John and team! Great teamwork, great guys. They clearly have fun at work.Check out my Green Bean!!

Na
Review №44

I cannot say how much I appreciated Todd Hartley and the entire team at the dealership. I’ve never had such a pleasant, seamless experience while purchasing a car. The service from the beginning of the process to the end was exceptional.If you want a knowledgeable consultant, who will not pressure you into a sale, I highly recommend you contact Todd. You will not be disappointed.

Je
Review №45

I recently purchased my coachman from John Salz. I can honestly he made the entire experience super easy and honestly just fun. The Level of service I received was very much appreciated. I’ll be requesting John every time moving forward! The atmosphere at Dryer & Reinbold MINI is super fun and energetic while not being intimidating at all. I highly recommend this dealership and this product. I love my new ride!!!

Wi
Review №46

I had a great experience leasing my 2020 Mini Cooper S with John Salz and Jim Barth at Dreyer & Reinbold Mini. Every step of the process was very smooth and quick. This was by far the easiest and best experience Ive had working with a dealership. They are up front and very personable. I have always wanted a Mini and John and Jim helped make it happen. I sincerely appreciate their hard work and could tell how much they like working with Mini. Id buy/lease another vehicle from them in a heartbeat.

Ph
Review №47

The experience my wife and I had at Dryer & Reinbold was outstanding. Chloe Craig was simply a pleasure. She went the extra mile to answer every question we had and there were many. This was the first Mini that we have purchased and Chloe made the entire process as simple as possible. We love our Mini and hopefully this is a long term relationship. Thank you Dryer & Reinbold and thank you Chloe. You were all fantastic.

Ke
Review №48

Sarah helped us with our purchase and I am BEYOND happy with how everything went and the help we received. I left with my new Mini Cooper that DAY and I’m so happy! Definitely recommend them, AND Sarah if she is there the day you go!

Br
Review №49

Great website. Found a Mini that we were interested in on the website, which provided pictures of all views of the car plus a listing of all features. The salesperson that we worked with (Chloe Craig) was very friendly and knowledgeable about the car. She made the car buying experience fun and easy.

Al
Review №50

Just picked up my 2nd Mini Clubman from Dreyer and Reinbold! I had such a good experience with Jim Barth the first time, I didn’t hesitate to go back. 2nd time, Jim and the rest of the staff were again very helpful and welcoming. Car buying can be stressful, but this was actually a fun experience. Very happy customer here. Thanks again Jim!

To
Review №51

Sarah was very concerned with making sure I had a car that I loved! She is wonderful! Jim gets kudos for his assistance also! I’ve very happy with my new Mini.Sheri Snow

Da
Review №52

Jim Barth was awesome to work with. Professional, friendly and stayed late to get us taken care of. Will work with him again.

Na
Review №53

I bought Mini Countryman All 4 a months ago. The facility and the staffs here were awesome. Especially, Todd is a great dealer who is not pressing customers to make purchase at same day. Most of car dealers were trying to deal with me and pushing me to make a decision at the same time I visit them. sometime it is so uncomfortable. However, Todd waited and helped me to make the best decision. He is so kind all the time even my English is not perfect. He always tried to understand me and explain thing well. There was no hidden fee. Todd helped me to buy MINI Countryman at a best price. there were no other MINI dealer shops around Indianapolis, but their price was competitive online. Todd also checked with me if everything is fine even after the purchase. I strongly recommend to talk to Todd if you are looking for MINI. Thanks again Todd.

An
Review №54

Our experience was fantastic! From the moment we got there and met Chloe, we felt no pressure and were comfortable. She asked us if we wanted to look for awhile around the lot alone or with her. We prefer to look alone and she stayed inside to allow us to do so. No pressure! When we decided what we would like to test drive, she allowed us to go without her, which we also prefer. We returned and asked to drive a second car, and she let us do that as well. When we returned and asked to drive the car on the showroom floor, she made that happen. We purchased that car that day because she didn’t apply any pressure, she just let us make our own decision. The sales experience was one of the best we’ve encountered!After finding a bulge in our front tire a week after we purchased the car, we called and the sales manager said they would replace it at no charge and provided a loaner. They have gone above and beyond with us and every person from sales to service has been wonderful to deal with. I would highly recommend going to see them if you’re looking for a Mini!

Ch
Review №55

Thanks Alex for filling my tires with air. As usual you always go above and beyond to make sure your customers are satisfied! Thanks for the great service!

Ch
Review №56

Great experience all around. Kiley and the other team members were great to work with. Im very skeptical of car dealers but here we had a great experience. No pressure at all. Nothing was ever uncomfortable. We did a test drive then talked about the price. The price was very good compared to the Kelly Blue Book and also other dealer offers. They answered questions and made it very easy.The next day we asked if we could take it to a 3rd party to have it inspected. That was no problem at all. The inspection by the other dealer turned out to be exactly what was presented to us at Dreyer & Reinbold. We then arranged the financing through our own bank (Financial Center Credit Union) and that also was no problem. There was never even a mention to finance it through anyone else.When we went to pick it up the next day it had been thoroughly detailed and was ready to go at the time expected. Final document signing was quick and easy.Id by from here again.

Ca
Review №57

The folks here are always professional and helpful without any pressure or unnecessary sales tactics. The dealership is comfortable to shop in and selection is excellent. Ask for Jim, Kerry, or Elijah, as they have all been super.

Da
Review №58

Bar none, The absolute best experience I have ever had buying a vehicle. Kerry Knight and crew are top class. Even after a year of having my new MINI, and moving out of state, D&R continue to be available for help on any questions I may have. Simply outstanding customer service. I will continue to use them as my go-to dealership, even with not being in the Indianapolis area anymore .

Ca
Review №59

Visited Dreyer & Reinbold today to check out the Hard Top 4 door - the lease on my Nissan Rogue Sport is up in December, and Ive been test driving several different makes & models trying to get a feel for what I might want as my next vehicle. Todd Hartley was my Motoring Advisor - very laid back, knowledgeable, up front, and did not pressure me AT ALL, which is unusual when shopping for cars. He worked with me to get the payment I was looking for and hooked me up with a beautiful new 2021 Hardtop 2-door S. Very happy with the quality of service I received and would definitely recommend Dreyer & Reinbold to anyone in the market for a new vehicle!

Te
Review №60

This is my second time doing business with Dryer & Reinbold, and just like the first time, the level of care and service they delivered was outstanding. My Motoring Advisor Sarah got me exactly what I wanted in my new MINI Hardtop, and Kevin in the business office made the purchase seamless.

Tr
Review №61

This dealer is fantastic. I purchased a used Mini cooper from a different dealer and despite this, Dreyer & Reinbold MINI have always been happy and able to answer my questions about the vehicle and service. I would highly recommend them to any MINI owner.

Mi
Review №62

Jim, Todd, and Kevin did an amazing job sharing Mini information with us!! Buying our Mini Countryman, with their assistance and answering our questions was the easiest and most trouble free car we have ever purchased! Thanks for all your help. GO MINI!!

Th
Review №63

Great service and great prices.

Ka
Review №64

Super experience buying my MINI Cooper! I have never been a fan of car buying but Dreyer and Reinbold made the experience a good one. I would highly recommend dealing with Kerry Knight. He is professional, listens to what you are interested in and works to make that happen. Follow up has been awesome and I feel comfortable contacting him regarding any issue.

Ke
Review №65

We purchased our Mini on 7/24 and had a really nice buying experience. Our sales person was friendly and knowledgeable. If I were just rating the buying experience this would easily be a 5 -star review. As of this current date (9/4) our cooper still does not have its tags so we can get a license plate and our temporary tag is due to expire in 3 days. I emailed the dealer initially explaining we needed to register the vehicle and was asking what to do. We never received a response. A week later I called and was told it takes a while with Covid, etc. I requested a new temporary tag and received pushback and hung up with no answer besides they will be there. I contacted the dealer the next day again. I was also told the same thing, but they were not allowed to issue another tag and to call our local clerks office which is out of state. I did as suggested and there is no paperwork on file. . I was told to call the leasing agent so I did. They also had no record of the necessary paperwork. Now, due to being from out of state, there is an issue for getting a tag at the clerks office. It has been 45 days and this should have been taken care of weeks ago. This is very frustrating because the dealer has offered no assistance other than “its out of our hands”. When dealing with a licensing issue, which the dealer is responsible for, the customer should receive the same type of customer service as when buying. We are disappointed with the customer service after this sale.

Al
Review №66

I absolutely love my Mini Countryman Sport! To top it off I received excellent customer service. Sarah made the entire purchasing process seamless. My purchase was almost entirely contactless with exception of signing paperwork and pick-up of my car. Priced great for value; loaded with options seen and unseen ( awd, run-flats, heated seats, premium sound, really cool lights)...did I mention I LOVE my Mini? Great team and great cars at Dreyer and Reinbold Mini.

An
Review №67

They made buying my new-to-me car the easiest thing to do. Other dealerships I visited I felt pressured or my questions weren’t answered, but not here! I felt at ease immediately. It was my first time buying my own car and they made the whole process stress free. Todd communicated very well and made sure everything was done on time!

Lu
Review №68

Great service when buying or getting your MINI serviced. Jim Barth is great to work with and a nice guy!

Ka
Review №69

Bought a car this month from Chloe Craig, there was nothing this girl didn’t know! She made the experience from when i stepped in the door, to when i was driving off the lot in my new car, SO EASY! In all my years buying a car has never been so pleasant. Thank you Chloe, and thank you Dreyer & Reinbold MINI Cooper. I will be back !

St
Review №70

My wife and I have purchased 3 MINIs from Dreyer & Reinbold. We have always received excellent customer service from their great sales and service team. They are knowledgeable and caring! Thanks to Alex Victosenco for the great service advice on our old MINIs and to Jim Barth for helping us pick out our new beauty on Monday! We love MINI!

em
Review №71

Great buying experience. Several options that would fit your budget. We bought a Mini Cooper signature for our Daughter. She loved it. Sarah Mcrary our Sales Agent took care of us really well.

Da
Review №72

Jim Barth and, especially, John Salz were great to work with. Both are honest, upright and truthful about the entire process.John walked me through the new features on my 2021 Mini which were not available on my 2013 Mini.Elijah in the service department was very helpful as well as I waffled between fixing my 2013 or buying a new one.Kevin, in finance, was easy to work with and all the paperwork went through without a hassle.Great bunch of folks who work there. Will buy from them again without hesitation.

jo
Review №73

I was extremely pleased with my experience at Dreyer Reinbold. This is our second Mini and the vehicles and the dealer have been top notch. Jim Barth, our salesman not only delivered all promised, but more . Every concern has been promptly addressed, every question answered . I would not hesitate to buy my next vehicle here . Truly an awesome experience, a rarity in my buying experiences.

Sh
Review №74

We had an excellent car buying experience with Todd at Dreyer & Reinbold! He was very helpful without any pressure, very knowledgeable and thorough. All of my questions were answered & I felt confident driving my new Mini off the lot. Overall great experience!

Ka
Review №75

I had a wonderful experience buying my first MINI from them! Sarah did the sale and she’s super nice and helpful and made the experience simple and quick :)

Ja
Review №76

We went to look at mini’s today. We were treated wonderfully by Jim & John! They gave us the best deal, they were very nice, polite, professional, knowledgeable & personable. This is our third mini & we couldn’t be happier. We will always ask for them!

Br
Review №77

Great experience buying a car from Todd at Dreyer & Reinbold! He and the team went above and beyond! I would highly recommend them!

Al
Review №78

I love the people and the product this place sells.

Pa
Review №79

I had the best car buying experience I’ve ever had thanks to Jim Barth! I have never enjoyed buying a car even though it should be a fun experience. The salesmen always seem intent on being intimidating or talking to me as if I should really be sending a man to take care of things. Jim really took his time with me, answered all of my questions, never made me feel insecure, and offered a fair deal. He even gave me his number so I could text with questions, and the day after I purchased my car, he checked In to make sure everything was good and I didn’t have any questions. I absolutely love my car! It is so fun to drive! I give this dealership and especially Jim Barth my strongest recommendation!!!! They know how to treat women with kindness and respect!

Su
Review №80

I had a tire with a major flat tire and stopped in without an appointment. Elijah got me a loaner car right away to use while we waited for the tire to.be delivered. Elijah also helped with other issues I have had and is very punctual, caring and thoughtful. I love that I am assigned a service rep as it helps build rapport.

Ke
Review №81

Got a relay part for my Mini Cooper theyre only dealership and town. the guy at the service parts counter was a wonderful help and a pleasant person

An
Review №82

Could not be happier with the car or the service Todd provided. The entire experience start to finish was 5 star. I Strongly recommend this BMW/MINI dealer.

Jo
Review №83

I bought my 2nd Mini Countryman from Dreyer & Reinbold Mini. It was a very pleasant car-buying experience. Jim Barth was knowledgeable, efficient, and professional. Alex, and the rest of the service advisors are also very professional. Highly recommended!

We
Review №84

I went to Dreyer and Reinbold mini about 2 weeks ago now looking to start a lease but wasn’t 100% sure what model fit me best. Kerry was such a great help through the whole decision process! Once I had decided on the 2 door mini I went home with Kerry also made the whole process of signing a lease and financing super quick and easy! Will certainly be returning when my lease is up to work Kerry, Jim and the whole team again!

Em
Review №85

Todd was extremely helpful in purchasing my new Mini! He was able to find me what I wanted in my price range, and I’m in love with my new car! Would recommend to anyone!

Be
Review №86

Thank you to the entire Team, especially Todd, our Sales Rep! Fast and easy sales experience. I didn’t feel like I was being held hostage like I typically do when buying a car. I love my mini! Thanks again everyone

Ho
Review №87

John Salz, Kevin Lawton, and Jim Barth made our mini buying experience phenomenal! The service was awesome and they made us feel like family. We wouldnt hesitate to come back for anything we need! Thank you so much!

No
Review №88

There are no words to describe the level of service that was provided by both John Salz and Jim Barth during our car buying experience. Kevin Lawton in finance was great as well. Very accommodating to our situation and helped us buy our dream mini in just a short amount of time! We will be making the trip from Columbus, OH for any future service or sales experience.

jm
Review №89

I bought a Mini Cooper convertible a few weeks ago. Todd Hartley was my Motoring Advisor and was extremely knowledgeable and helpful but not overbearing. The finance department was very efficient. I appreciate the relaxed atmosphere of this dealership. Would buy here again.

Ne
Review №90

We regularly have our mini serviced at Dreyer & Reinbold MINI, and I cant imagine anyone more courteous and helpful than Elijah. His excellent service continues to bring us to Indy from South Bend even though we could have our MINI serviced much closer to home. Thank you, Elijah!

Ai
Review №91

The best dealership ever I’m on my four Mini. Jim Barth was awesome helpful and extremely nice. Jim will be my salesman for life. Thank you Thank you.

He
Review №92

I got my last five cars from Dreyer & Reinbold Mini. I leased one and bought four. Each experience was an absolute joy. Jim Barth is honest, knowledgeable and an all around great guy. The service dept is always easy to work with and on top of their game as well. If I could give it more stars I would.

Ry
Review №93

I purchased a used car from Dreyer and Reinbold Mini on 1/4/19 from Todd Hartley. I had a great experience and everyone was good to work with. Todd will go the extra mile and make sure you’re taken care of. The transaction went smooth and they were reasonable and fair to deal with. No BS which is sometimes expected in the industry. Thanks again Todd. I will recommend you to friends and family.

Za
Review №94

Exceptional buying experience! Kerry Knight, Kevin Lawton, and Jim Barth made my purchase easy, efficient, and fun. Kevin and Jim helped me to find the right car at a good price, and was able to have the deal set up before I arrived at the dealership, which was immensely valuable to me since I was travelling in from out of town. Kerry was able to help us through the right options we wanted, and have the car ready to take home very swiftly. Everyone at Dreyer & Reinbold Mini Cooper was friendly, professional, and very down-to-earth. It was an experience akin to having lunch with friends. As I now enjoy being a Mini Cooper owner, I will be touting the guys at D&R Mini Cooper to all who ask about my Mini.

Ch
Review №95

This is our 4th Mini Cooper purchase. We keep coming back because we love the cars, but more importantly we very much enjoy the entire staff at the N Keystone location. From receptionist, to service advisors, to sales ( John Salz ) we are greeted and treated like old friends every time we are there. Our visits to the dealership typically revolve around maintenance/service and the staff greets me by name each and every time. They are always willing to offer up a courtesy vehicle even if just for an oil change. If our salesman or sales manager know that we are there...they are out to see us to say hello or ask how we are doing. Those things do not go unnoticed. We are very pleased with the level of respect, professionalism, and just plain “friendliness” from the group there. When it is time for another or a new one, we will be back. Keep doing what you’re doing because it works and is appreciated!!

Al
Review №96

We have been out of the car buying arena for a while now and we honestly could not have asked for a better experience than what we got working with Kerry and Kevin. Everything from beginning to end was as painless as I could have hoped for and the process wasnt drawn out at all. Kerry was very transparent with every step, with every document that we signed our names to, and with everything that buying a car entails. Im supremely satisfied with everything and we love our new car.

St
Review №97

My wife and I have purchased 7 new MINIs from D&R since 2003. We have always been happy with the purchasing process and the service. The entire D&R team, especially Jim Barth our Motoring Advisor, are always very friendly and helpful. They enjoy MINIs as much as we do and it shows. Im currently driving a 2019 Solaris Orange. Love it.

Co
Review №98

I had simply the best, most enjoyable experience working with Dreyer & Reinbold MINI to start leasing my first ever MINI Cooper. Kerry Knight was personable, professional, and extremely knowledgeable. I wasn’t sure what to expect, but he did a fabulous job of making me feel comfortable and welcome in addition to answering all of my questions. If you’re in the market for a new car, I highly recommend Dreyer & Reinbold MINI. Ask for Kerry - he’ll get you taken care of!

St
Review №99

Great friendly and simple place to buy a car I called spoke to Chloe set up and a time to see the car I liked I filled the application she called the next day to let me know everything was approved and my car was ready to be picked up! Overall great experience highly recommend.

Ch
Review №100

I am on my 4th Mini and am likely a lifer I just love them so much! Jim Barth is who I have always worked with and always takes good care of me and has learned by now how stubborn I am about having to have a standard transmission 😂. He makes a point to follow up and check in just to see how things are going. Alex V (don’t ask me to spell his last name, sorry buddy 😂) is usually who I work with when I bring my cars in for service and he’s such a nice guy, always friendly and very helpful. Honestly everyone I’ve ever talked to there has always been so nice and welcoming to the point of making me feel like family. If you’re thinking of getting a Mini get one, you won’t regret it, and I highly recommend you get yours from the team on Whitley Dr, they’re amazing!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:9333 Haver Way, Indianapolis, IN 46240, United States
  • Site:https://dreyerreinboldmini.com/?utm_source=gmb&utm_medium=organic
  • Phone:+1 317-574-5511
Categories
  • MINI dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Used car dealer
Working hours
  • Monday:10AM–5:30PM
  • Tuesday:Closed
  • Wednesday:9AM–7:30PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Credit cards:Yes
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