user
Bath & Body Works
1101 Melbourne Rd, Hurst, TX 76053, United States
Appearance
Bath & Body Works
Comments
Sa
Review №1

I went in Friday and was greeted by one of the sweetest employees I have ever came across. I am a stay at home mom I was just running in quick and my hair was a mess .She treated me like a millon bucks .Its people like her that make me feel good about the shopping experience still because I was truly losing faith.i wish I. Would have caught her name because she deserves a applause .

Cl
Review №2

They really have alot of good stuff! For car refresher, candles, hand sanitizer, wall refresher, body spray and so much more!

Ro
Review №3

Always great fragrances, friendly and upbeat employees, lotions, room sprays, candles, body washes, hand sanitizers etc

Fe
Review №4

Smells so good in here. Very helpful friendly staff. I spent way too much but I smell fantastic!

la
Review №5

I love bath and body works fall and winter items! They have such cute candleholders. Great smelling candles and wallflowers!!!!

Ma
Review №6

Crowded but still a great place to be. They finally got my Strawberry Pound Cake back. 🥰

Re
Review №7

They were very nice and let me let my two year old smell all the candles.

Ra
Review №8

The Customer Service is Always Amazing. Great shopping experience

De
Review №9

Took my granddaughter & her fiance & we spent like 30 minutes in there. They got some body wash, lotion & some other things. All the staff were very nice & professional.

Em
Review №10

Sales floor ladies always helping us do the best.

Re
Review №11

Caught a candle sale! 4 new great smells for my home!

Br
Review №12

In an out. Got my hand sanitizer for my car and scored big time on the hand soap deal $3.95 on all smells. Didnt expect that but it was a win win for me!

Ch
Review №13

I love this place and great customer service.

Ma
Review №14

Where you walking to the store they are very helpful in the beginning until the end I give them another five

S.
Review №15

This store has a great selection of scented lotions, shower gels, body sprays, creams and other products. The sales floor employees are generally helpful and the displays are always orderly. Keep in mind that this location is inside the North East Mall.

Do
Review №16

This place always smells amazing, and they can get you clean and smelling amazing, and your house too.

Je
Review №17

Always new smells, really friendly, helpful, but not pushy employees and decent amount of sales too.

AB
Review №18

Delicious

Th
Review №19

We passed by the store and we bought alot of handsoaps! Special sale now!June 17,2021

Ni
Review №20

My favorite store .... I just can’t live my life without using there products... specifically lotions and 🕯

St
Review №21

You really have a lot of good stuff I got a coconut pineapple OMG smelled wonderful

An
Review №22

Good selection and helpful staff. Love wallflowers!

Ke
Review №23

What a treat good to go about once a year

Ch
Review №24

Theyre always out of what I want. Have to substitute

As
Review №25

Everyone is so eager to help. They let you still roam without hovering too much, and when you ask questions everyone is super knowledgeable about their products. If they cant find what youre asking/looking for they can get you something similar.

Te
Review №26

Great deals as usual. The deals were so great you had to stand in line to get in. But the line went fast.

Ka
Review №27

Anitra was really rude ! We got call to her lane and she did not even greet us I had to greet her because she did not wanted to greet or get us she was free and she acted like she had called us already I’m sorry babes but it was a lot of people there we couldn’t hear you !

ro
Review №28

Always get the best soaps and my favorite body mist in At the Beach

An
Review №29

On several occasions they have given me a hard time about using their coupons. Their customer service could be better!

Ra
Review №30

The best! So many good deals and friendly staff!

Ri
Review №31

No social distancing at this location! They did not even come out and give us the shopping bags like other locations. No one checked on me in the store. No 50% off candles at all even when the SAS is not over. The check out was awful too. They let people went in front of me even tho I was there first.

Ka
Review №32

They ran an ad for their candles one day only sale, but extended to three days, so by the time I went to order mine online they were sold out! Not just sold out but the morning of the original sale day... I was not informed about the sale that started the day before... I was upset online was sold out bc its DIFFICULT for me to PHYSICALLY go shopping bc I am a 24/7 caregiver.I called around to four stores to see how their supply of candles were on Saturday evening. While the salespeople were extremely nice, they were nearly sold out with waiting lines out their front door 30-45 long! I was very disappointed. I dont believe their marketers should have changed the date unless their sales were poor... And I dont believe they anticipated enough product for their ONLINE SALES ESPECIALLY WITH THE LOCKDOWN... But it would have at least been nice to go into a physical store and buy the candles... They were also out of their very popular GINGHAM fragrance line... I could get body spray and hand soap, but not their lotions or body wash in the GINGHAM... Very bad planning in my opinion. I ALWAYS have loved Bath and Body Works... BUT this year, they failed to produce enough product and their communications were off as well. This is unusual, but still very disappointing...The sales clerks were awesome even the ones on the phone.

Ca
Review №33

Sales person(Joshua) was so heplful to both my Mother and I..we got in and out, no long lines.

Il
Review №34

Cant get enough of this store everything smells so good and they always have good sales.

Ca
Review №35

This place gets me in trouble. I absolutely love this place. And the employees were super helpful

Je
Review №36

Nothing negative to say. Just be careful when smelling products you might end up with lotion on your mask.

An
Review №37

Staff is friendly, respectful and helpful. There are good sales going on and coupons we can use

Ch
Review №38

Mens cologne is almost always out of stock, and sometimes they can be a little over bearing on stuff but besides that decent place

Fr
Review №39

Very heloful. Found a new body soray. Love it....

Er
Review №40

Always got good sales. Always got good coupons.

La
Review №41

Good product

Sh
Review №42

Best idea for gifts when your list is long!

Fr
Review №43

Went to get some gifts. Nice store but a little too cramped. They need to get a bigger place.

Da
Review №44

Love. Love

JE
Review №45

Friendly helpful and do not hound you to buy anything. They are there to answer questions and offer an honest opinion. Great spot.

Br
Review №46

Very nice employees, the young lady was in training, she did a good job!

As
Review №47

I love this bath &body the most because they try to have a sample lotion or fragrance for every scent. Also the staff is super friendly and never fail to make you feel welcome. Every time I go I stay forever and buy everything; so they must be doing SOMETHING right.

al
Review №48

They dont have much in terms of variety but the staff is very helpful and accommodating. Just dont go there for the 3 wick candles unless you are looking for the holiday scents.

KI
Review №49

Great New Fragrances and nice staff

Ch
Review №50

Very very crowded inside, but friendly staff. Just wish there were more employees checking people out.

Bl
Review №51

The customer service is what I love

Ma
Review №52

Went to North East Mall in Texas and they no longer sell the scent that I love, but their employee, Channing, who was working the floor, helped me find something new that Id enjoy. She was amazing! If you go there, ask for her. SHES AWESOME!!

Da
Review №53

I purchased some soap but a few other things. The ladys on the floor were nice but I went to check to check out the lady was so rude you could tell she didnt want to help the customer. I ask her a couple of questions she glared at me and said I dont know. Well I hope she is just a holiday worker because she wasnt friendly at all. Well I understand stand it is the holiday time time and everyone in the store the employees were very nice but here. I would have here doing something in the the back of the store because I really dont think she want to be around anyone. Yes, I would try going backing to that store just hoping that lady is not there but everyone else was supper nice.

Br
Review №54

The ladies here were amazing! Helped me so much!!

Lu
Review №55

Friendly service and great selection. I wish I could get out of there on just 1 item, but with all the desks I cant. But 2 get 1 or buy 3 get 3. At first I thought great deal then realized as it looked on my basket that it was topped up with 7 items.. oh no. The math was off. Then I had to figure out, get 2 more or put 1 back. Like I said, it gets complicated.

Po
Review №56

Love there products

An
Review №57

Loved the customer service. The store was packed but we enjoyed the atmosphere and a free item for joining the club. Great job!!!

Ra
Review №58

Associates are always helpful and friendly. Always some kind of sale happening! Products are all amazing.

Mi
Review №59

This place has some really nice deals. My Only regret is that I visit to during the middle of the holiday shopping season This location was incredibly busy and probably could have used additional staff To be honest the whole I dont know where they would have put extra staff because the store was so crowded there was no Room to move around

No
Review №60

The shopkeepers here are quite friendly! That, & they have a large selection of goods to choose from here.

Iv
Review №61

Great service! Wonderful his/hers fragrances. And many fun fragrance ideas for the home and your vehicle.

Al
Review №62

They always have great deals

Da
Review №63

Great Selection, Variety, Customer Service, and Prices!

Br
Review №64

Overwhelming on the scents, its hard to pick one to enjoy when its overlapped with the other fragrances. The perfume isles in Dillards arent as bad. Eager attendants, friendly and knowledgeable.

Mu
Review №65

Every season they release new flavors. Try thousand wishes. My personal favorite

Re
Review №66

Very friendly and helpful employees. I enjoyed my experience and purchased more than expected. Thanks B&B W TEAM

Pa
Review №67

Always a treat for myslef

Je
Review №68

Store smelled so good at Christmas. Everything went smoothly while shopping, but turned chaotic at the registers. They needed some dedicated help at the registers.Merry Christmas, yall .

Ca
Review №69

I had excellent customer service. Misty helped me pick my products within my email and mail coupons. Got everything I wanted and saved over $55😁

Te
Review №70

Love going there. As usual it was a wonderful trip. So good...i went to buy christmas gifts and came out with stuff for myself as well.

Ca
Review №71

Bath and body Works has everything you would ever need for your home. I love how they put all the seasonal decorations in the front of the store!!

Ja
Review №72

Christmas stuff is out. Store was very organized and beautiful. There was a good coupon available and specials. I loaded up.

la
Review №73

Ran out of hand sanitizers

Ja
Review №74

Super helpful and friendly staff!

He
Review №75

I enjoying coming to this location because its fairly easy to get in and out of and the staff is . However, my experience today was not pleasant. I understand that it is the holiday season and everyone is in a mad dash to get their last minute gifts, but I honestly feel that the staff was extremely overwhelmed.I came in to make a return and waited for at least 10 minutes for the clerk to checkout 2 people. When I finally made it ro the front she didnt seem to understand how to do a return and left me standing there for about another 10-15 minutes as she repeatedly scans my items rather than stopping you ask questions. Its a busy time of year and you need seasoned clerks working the checkout in order to speed things up.

Ma
Review №76

Beautiful location with friendly staff. The fall scents are returning to the store and the atmosphere is just incredible.

An
Review №77

Favorite store

Ri
Review №78

Organize but to way expensive

Ja
Review №79

I bought $150.00 gift card..we should be able to use the $10.00 off $30.00 coupon

Mo
Review №80

Love their fragrance....best candles ever!!

Ch
Review №81

Coupons are wonderful. Sales are Great!

De
Review №82

Like the variety. A little pricy and their scent doesnt last long.

Sa
Review №83

Great people and great service

He
Review №84

Helpful staff, most of the time. I asked for help, they answered. Mom asks for help take the third person to even notice she is there. Look for coupons or deals before going.

Ch
Review №85

Love their products. Semi annual sale worth the effort in june.

La
Review №86

Loved it!

Cl
Review №87

I love the service and the special offers that they have

Ve
Review №88

Best place ever!

Al
Review №89

If heaven has a scent, it probably smells like Bath & Body Works. 💜🖤

Er
Review №90

We were greeted and updated on all the new fragrances, felt at home ... will return again

Sh
Review №91

Friendly and helpful people, went in looking for an older brand they had carried and wasnt able to find it, but their kind staff pointed me right to it. Super happy!

Ch
Review №92

Great lroducts to help skin and the candles make rhe air in your home smell heavenly

is
Review №93

I love their prices right now. I really like that store.

Do
Review №94

Unbelievable deals!

Sh
Review №95

The store was clean and i was greeted when i came in. Awesome visit

Mo
Review №96

Somehow this place never gets old, but the extreme smell from everyone spraying stuff makes it hard to stay long or find something new.

Pa
Review №97

Really great staff

Li
Review №98

Always love their items and this time the employees were exceptionally helpful and friendly!!

Ma
Review №99

Love this place my house always smells amazing because of this store

Na
Review №100

This is a big store with a lot to choose from but the manager on the other hand is rude as hell. If you ask an employee a question and they are unsure so they ask her. She rolls her eyes and answers with an attitude. Im like why? Your an employee expect to get questions asked. If you hate customers or questions being asked questions you shouldn’t be a manager. So if you love Bath & bodyworks go to the one in Lakeworth they are awesome!

Information
27 Photos
100 Comments
4.6 Rating
  • Address:1101 Melbourne Rd, Hurst, TX 76053, United States
  • Site:https://bathandbodyworks.com/?cm_mmc=local_BBW00839
  • Phone:+1 817-284-0332
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:12–6PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations