Very courteous young high school aged guys working. I had them dip me their favorites and they were excellent! Hard to beat BR ice cream!
Love this iconic ice cream store! It’s been a fixture in Franklin since the early 1980s! The employees are friendly and willing to hand out samples for taste tests. It’s a great place to take the kids and go for a date night. You can buy everyone a treat and not break the bank. There is seating inside as well as outside. They have ice cream cakes as well as pints in the freezer. It’s tucked away in a little spot just off the square in downtown Franklin. Grab a cone and take a stroll downtown!
This is a great little store in the best location. And they have my favorite flavor, chocolate fudge, which is usually hard to find. Nice staff also 😊
Done with this location. 3x times in a row they are out of Peanut butter and chocolate. The one flavor I come to the shop for. Tired of wasting my time.
Not the best visit tonight. Ordered Pralines and Cream...bottom of the cantainer...ice cream fell off the cone...waisted money
Staff were very friendly and the ice cream was good
Whats NOT to like about Jamoca Almond Fudge ice cream on a sugar cone? 😋🍦
I went here tonight with my family and thoroughly enjoyed the level of service at this location. Josh and Grant were absolutely lovely while my family and I asked them a bunch of questions about the ice cream. Both of the employees were quite knowledgeable about the menu and very patient while we ordered. My family and I are pleased with their hard work and definitely will be returning because of them. The ice cream is a plus too haha. Thanks so much for making our Friday night so great gentleman!
Great service and fast.
Great product.Good service.
The people here are just as sweet as the ice cream! They have a ton of good choices and are pretty fast. Two scoops in a cup is like 5 dollars so, not the worst! Highly recommend this baskin robins
Very cute shop with nice seating outside and some inside. The guy who served me was nice, personalable and asked me to let him know if I wanted to try anything. He continued some small talk while I decided and after, which made me feel welcomed. The flavor I tried Id never seen at my BR, Mississippi Mud and for a chocolate lover it was really good! Would come again :)
Best Icecream ever!!
Delicious! Best ice cream in town
Great!
Fun historic Franklin location. The crew is always friendly.
Excellent
Staff was very friendly and patient with my group of kids I had with me. Very good job and thank for being so professional guys. Keep up the great work.
Downtown Franklin just North of square. Quaint, clean, courteous, & as always excellent choices ! Worth an occasional visit, even in winter. Eat in or carry home.
Old Franklin. Nice teen workers. No bathrooms. Sight-seeing afterwards.
Very quaint but great service and ice cream.
The people behind the counter were very friendly, helpful and courteous. They had the cake I wanted.
Good ice cream. Cheaper than the other one several street. Employment to teens. Good cause. Friendly service
It is a cute little Baskin-Robbins, with its two seat tables and pink armchairs. They make some nice shakes, and it is in a nice part of town. In the summer it is busy, but its worth the wait!
Here to get my free birthday scoop! They had 2, of 3,vegan (dairy & egg-free) choices today.Look forward to more choices.
Awesome ice cream. Been eating it since I was a kid at this location.
So disappointed that none of the Baskin Robbins in this area have the Chocolate Blast.
Its a very small little place. Nice and cozy. But no public bathrooms. The guys were friendly though.
The Ice cream is amazing and the service is fast and friendly. I recommend it to anyone looking for a nice frozen treat.
Three starts cause typically this Baskin Robins is great!!!! But on Sept 4th 2016 at 6:45 things were ridiculous. The line was out the door and only one guy was scooping ice team. The two other girls that worked there were making waffle cones and taking out the trash. They should have been helping scoop ice cream!!!!!
The ice cream here is perhaps the best in Franklin right now. Their cookies and cream flavor of ice cream is really good.
Not a great place to take your family for ice cream they are very rude and very races. The workers did not want to attend us and were attending other customers.I do not recommend this place due to the discrimination and lack of service.
BR is supposed to offer 31 flavors. Its kind of their thing. When we visited, only half of the cooler was stocked, and they were only offering about 15 flavors. Jamocha Almond Fudge was not among the available flavors, which is ludicrous.
Good ice cream. Hit the spot. Within walking distance of downtown area.
Before Sweet Cicis, before Pinkberry, there was Baskin-Robbins. And really, when its all said and done, BR is the last word in ice cream. Theyve been in Downtown Franklin for 30 years in the same location, which is, in my view, a pretty big deal.Keep your mint-chocolate chip ice cream green and your dollars in Franklin. BR is the best.
Quick service...friendly staff...good ice cream...
Yum. Nice people. Good ice cream. Great prices.
Great selection of really good ice cream.
Great ice cream and a good stroll downtown Franklin is a nice way to finish as evening.
Wonderful place to cool down during the july 4th festival and strawberry banana smoothie was delicious
Excellent ice cream, but they should warn you that their sciops are huge when you order a triple!
One of the best family events you can do and then walk downtown... love Baskin-Robins!
Always a great place for a treat!
Cant go wrong with 31 flavor options.
Very helpful staff, good selection of ice cream cakes.
Always clean, good flavor... And $.99 scoops on the 31st of each month.
Lots of good, fun high school kids work here.
We got a waffle cone bowl, and it was delicious.
Chocolate mousse royale need I say more?
The best service, even though they were packed!
Daughter loves this place. It was good and clean.
Love this little place tucked away in historic Franklin.
Great ice cream and staff as great.
Very unfriendly teens work there... nonwelcoming like your bothering them...by asking to be served.
Yummy ice cream
Yes yummy ice cream
Awesome ice cream.
The high school guys there had THE WORST attitudes. The should be fired!
They close at 10 right well we got there at 9 and they were there saw us and closed the door what is this
A favorite of mine for many years.
Always great service here
Nice place and good location
Great ice cream, ample portions.
Best place for ice cream
Good place with a nice staff.
Great place and awesome service.
Busy but still fast and friendly.
Best ice cream ever
Ice cream! How can you go wrong.
Fast friendly accommodating service
Great ice cream
Love this place so much
Who doesnt love the 31 flavors?
Wonderful ice cream shop
Its an ice cream jount!
Delicious cakes
Awesome ice cream
A lot of flavors!!
ICE CREAM!
W o n d e r f u l
Great service
Great place
Staff was very friendly.
Too much noise.
Here is good
A classic Baskin-Robbins.
Lots of flavors
Fast
Great
The store we liked the good quality of chocolate products, the level of kote dor (golden elephant) France or even better (Galer) Belgium, we bought 2 portions, and they gave us a third one, you won’t regret the price is available for this quality
Good service, cleanliness, and very delicious ice creams
Ice creams, Brownies and something more. Excellent options