Derek was very helpful. When the delivery date was moved up I was alerted right away. I would recommend Mattress King to my friends
Derrick was the perfect salesman. Knowledgeable. Patient. Helpful. Delivery was on time and professional. We have already recommended Mattress King in Cool Springs to our friends.
I would recommend this location for anyone looking for a bed. Wes was great. He helped me quickly, but not hurried, find out what exactly I wanted and needed. Delivery was also set up within days. It was all around perfect, and a great experience.
Derrick is very knowledgeable in his field. He provided extraordinary service and we are very happy with our purchase.
Well not much to say except they sold two mattresses to myself and a friend within days of each other. He loved his so much I got one and I may get my mother one as well. We got the Blue 500 memory foam with the beat adjustable base they have (has a massage option). I haven’t slept this well in years. The only problem I had was I called in to buy mine and the person who helped my friend wasn’t in and so I got someone named Lori. She took my information to have someone call back the next day and I didn’t receive a call. I called the next day and she did. It take my phone number (which is kind of important and I repeated it twice) and she didn’t take down the bed I wanted to find out pricing on. There person who helped me Brian, DID help me and was a very gracious supportive sales person. I hope he gets the commission.
Maddie at the Cool Springs store was the best. We were looking for an adjustable bed frame and mattresses. She started with the base and explained each level of comfort then we moved on to the mattresses that work with those frames. She was so patient and knowledgeable. Great experience and I would highly recommend anyone looking for a new bed to visit Maddie.
I appreciate how helpful Derrick Klindt. He helped me pick out a great mattress, and I learned so much from him. He was so also, so friendly!! I would highly recommend him if anyone need a mattress!!
David did a great job of walking us through the different mattress options. He was informed and available but also gave us time to ourselves to talk and make a decision. We cant wait for our bed to be delivered!
Everything you could ask for & more! Great quality & great customer service! Very happy with the price, best price for the quality in Franklin
They had some hiccups with our new bed, adjustable frame, and some new sheet sets, but they made everything right and we are very pleased !Derrick at the store stayed on top of the order until everything was right !Good job !
Wes was very knowledgeable and helpful, even when we had a problem with the power base. Good experience.
Salesman Derrick treater me more then fair. #lovemybase
Great experience! I was afraid Id be overwhelmed but they made the selection process easy without any sales pressure.
Derrick was helpful
Not a good service. .