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Bedzzz Express Coolsprings
545 Cool Springs Blvd #165, Franklin, TN 37067, United States
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Bedzzz Express Coolsprings
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Al
Review №1

TJ at Bedzzz Express was so helpful at walking me through my different mattress options. I ended up buying a new bed and bed set. I love them both!

Al
Review №2

Maggie W. was very helpful when I needed to find a mattress that I could actually sleep well on!

De
Review №3

I went in Bedz Express with intent to price check mattresses.I was greeted by a kind down to earth gentleman, Scotty B.He was not a high pressure salesman and it wasmuch appreciated. I know the company appreciates Scotty B.as he truly is an asset to the company.I really like Bedz Express as it’s a locally owned company and I like tokeep my money in the community in which I live.This company beats any deal you can get in Nashville, Brentwood or Franklin.

Jo
Review №4

Extra big thanks and shout-out to Scotty B for taking such great care of us! What a wonderful experience! He was thoughtful and helped us make our decision very easily.

Li
Review №5

Scottie had the patience of a saint and did not pressure the sale. He is very knowledgeable and genuinely cares about the customer getting the mattress that works best for them. I was like Goldilocks trying to find my “just right” bed and Scottie gently guided me to my final decision.

El
Review №6

We had such a great experience with Beth! She was so helpful and informative and patient as we wanted to try everything out. I highly recommend Bedzzz Express if you’re looking for high quality, different options and friendly service!

Ka
Review №7

Had such an amazing experience today when me and my husband came in looking for a new mattress. The employee, Scotty B. was extremely helpful, did everything he could to help us find the right fit. Also, he was a really cool person to talk to and has a really great sense of humor. :) We got exactly what we were looking for and awesome conversation, so two thumbs up!! Definitely recommend this place to everyone and suggest talking with Scotty, he’s good people.

Ha
Review №8

Wonderful experience! Attentive and knowledgeable staff. Abiding by all guidelines. Scottie was not pushy & took this time making sure we found what we wanted. I would highly recommend Bedzzz Express.

Fr
Review №9

My wife and I had the best experience with Scottie this afternoon! Scottie gave us A+ service. We had no intentions to buy mattresses today, but Scottie gave us such great customer service that we could not pass up the great deal! Scottie was pleasant and a pleasure to do business with!Sincerely,Franklin and Mary

Jo
Review №10

Scotty was fantastic! He is very knowledgeable of the products and very friendly. He got me a great deal. It was much better deal than I could have gotten at mattress firm. Thanks Scotty for an awesome experience!

La
Review №11

Great service, prices and delivery of my mattress!

Al
Review №12

Scottie was awesome! A genuine and experienced salesman. Truly a pleasure to work with. I am excited about my new mattress and the restful nights ahead.

Ra
Review №13

Scottie and TJ are the best of the best! Not only did they get us a great deal on the best mattress for our needs, Scotty was able to recommend the best pillows and sheets. The customer service is like no other, and it really feels like they care about their customers here. We can’t wait to try out our new bed and get some good rest!Thanks so much !!!

An
Review №14

This is the best mattress place in Tennessee, Timothy Bombard is the best

Ke
Review №15

Had easily the best shopping experience at Bedzzz Express of Cool Springs today all because of Jeff! He was absolutely wonderful - kind, patient, attentive, honest, helpful...you name it! Several years ago I purchased an expensive mattress at a different store and it hasnt held up well so I was quite jaded going in...but I left with exactly what I wanted and happier than ever! Jeff listened to my needs, and I feel very confident with my purchase. So impressed with this place. I would recommend it to absolutely anyone and everyone! I will never shop anywhere else for a mattress! Thanks so much.

Ka
Review №16

We had a great experience shopping at Bedzzz Express this weekend. We went in not really knowing exactly what we wanted, and were able to learn about the ins and outs of a few different types of beds, their longevity, warranties, and the reassurance of a 90 trial period in case we dont love it. Havent had it delivered yet (just a 1 week turnaround time), but looking forward to it!

Br
Review №17

Great experience start to finish. Barrett was very helpful, not pushy and had great insights and ideas. He answered all of our questions, and ensured we were happy with our choices. The prices were the best in town and delivery was scheduled quickly and the delivery/install team was efficient and friendly. I would not hesitate to recommend Bedzzz Express and would use them again in a heartbeat.

Wa
Review №18

Fantastic place!Got the bed I was after for a ton less than than the competitor and was in and out fast. Great deal and purchased on the spot.Scott was awesome! Thanks man!

Ma
Review №19

We love this place! We had the most helpful salesman, Jeff. We had been shopping for mattresses for most of the day and Im glad we stopped by. The beds we tried were the best quality we had found. They have such a great variety. We found the adjustable base we had been looking for, too. I didnt know they sold pillows, sheets and mattress protectors so we didnt have to go anywhere else. They even deliver! We found everything we were looking for and more.

G
Review №20

Jeff was great. I love our new mattress and wish I’d purchased it years ago. It was a very easy process, low pressure and their price was lower than any others I found online for the same mattress. It was delivered the next day and they arrived as scheduled. I would absolutely recommend this business.

Mi
Review №21

What a great experience! Scotty has been in the business a LONG time and is so very knowledgeable. Great price-and we comparison shopped in Cool Springs! Great location too!

Ja
Review №22

The people at this company are amazing. They took the time to get to know my needs then showed me a number of different options. I never felt as though I was being sold on a mattress. They answered all of my questions. I knew I wasnt being sold because they have this 1,2,3 thing that protects me and my purchase. Id highly recommend going here to buy a mattress.

Ch
Review №23

Scottie listened and was very helpful in finding us a mattress that would fit our needs and budget.

Ju
Review №24

I honestly didn’t think I would be leaving with a bed today but I’m glad I walked in to Bedzzz Express in cool springs. I thought I was just browsing but Scotty B allowed me to feel good about my purchase almost made it seem too easy. He wasn’t like most bed salesman that are overly pushy. I got a better deal Than anywhere else plus extras that made it a no brainer. I’m looking forward to my LuxAdapt Tempurpedic bed!You have to stop in here to compare to the other bed stores. I bet you will be happy you did.

Ka
Review №25

Went to see about 1 kind of mattress,chose a totally different ( and much better quality) mattress because Scotty is a subject matter expert! He was able to negotiate a great deal for me, and Ill be sleeping like a Princess tonight!!Kathleen - Old Hickory

Jo
Review №26

This company has been awesome to work with on getting our mattresses. We have now bought two from them and will definitely be back for the other bedrooms!

he
Review №27

Purchased a mattress from here, it was out of stock and took an extra week for delivery (2 weeks total). The whole reason for purchasing a mattress locally was they should have it in stock ready to deliver! The $1500 retail priced mattress felt ok for a moment while demoing in the store, but at home was very uncomfortable. Turns out this place only takes exchanges, not returns or refunds (even though I offered to cover a restock fee). While waiting for this 2 week delivery I received a second mattress from online (that offers fast free delivery and free 1 year trial with returns) .Do not recommend purchasing a mattress locally from this store when they dont have items in stock and have outdated return policies when you get much better quality mattresses online for free delivery and free 1-year return. This local-store model is outdated. Now I am stuck with this low-quality uncomfortable mattress. Wont be buying mattresses from local stores ever again.

Ji
Review №28

Had a great experience at the cool springs Bedz express. On two occasions worked w Barrett and Scotty and they were both very knowledgeable and provided a totally pressure free environment. They also had the best price in town on the mattress I selected. It is evident that this is a family owned company that takes pride in going above and beyond for their customers. Thank you!

Ju
Review №29

Went in today with my mother to purchase her a new mattress. Was greeted by Scotty and he proceeded to inform, guide and help us along the way to feel educated and comfortable about her purchase. We feel we got great value and product. This was our first stop of what we thought was going to be an all day process. Thanks to Scotty and the great experience, we felt comfortable to go ahead and purchase, then had the rest of the day to ourselves!! Would highly recommend and hopefully the delivery and set up will go as smoothly:)

Th
Review №30

They had what we needed in stock with free delivery. Not to mention a great deal on a great mattress. Highly recommend to anyone needing to get a new mattress hassle free!

Vi
Review №31

Great experience! We’ve been looking for a mattress for over a year! Not the right price... can’t decide which... Scotty at Bedzzz Express was a great help! Helped greatly with not only comfort of mattress but also comfort in our wallet. 😃. Great sales and free items. If you’re in need of mattresses go see Scotty!!

Da
Review №32

Best prices in town by far. I shopped the plaza and they beat all of the competitors, plus I got free sheets with my purchase. Very friendly and warm environment.

Am
Review №33

My mother and I have been shopping around for her a new mattress with adjustable frame and we stopped in here while we were out and about today. Im so glad we did! Scotty was great! He gave us a great deal on an awesome mattress with the adjustable frame! I am planning on upgrading my mattress when we move into our new house and I will be getting it from Scotty at Bedzzz Express.

Je
Review №34

Had a great sales experience with Barrett. Completely helped me picked the right mattress without being pushy at all - really focused on my needs. Happy on my new Tempurpedic

Ja
Review №35

Me, my wife, and my daughter met Scotty at Bedzzz Express who greated us with a smile. We provided a price point and he took his time, made some recommendations, and then we shared some stories while he wrote up the receipts. I would highly recommend Scotty and Bedzzz Express!!!

Ra
Review №36

Very knowledgeable about mattresses. Was able to address all of our concerns.

Me
Review №37

Came I today to buy a Tempur-Pedic mattress for my mom. Great service and great price! Very happy with our purchase and excellent customer service. I would highly recommend going there!

G_
Review №38

Scotty was/is great! Did not try to up-sale me, instead asked me what I was looking for and found something that met my needs and budget.

Ha
Review №39

The best experience, I went to several stores in the area but they take the cake.

Co
Review №40

We were brought to this amazing store by Nectar beds. Upon entering Scott greater us pleasantly and in a non sales way. We told him we liked two beds Nectar, and the Luxe Tempur-Pedic bed. He brought us over to the two we like and talked about what positions we sleep in, and if we had any pain. We decided to go with Tempur-Pedic as if you could really feel the cooling effect and memory foam. Scott worked with our financing methods and helped us with a great deal and customer service. If you’re looking for someone to be honest with you and take their time chose Scott and Bedzzz Express!

Jo
Review №41

Very helpful and informative! Love my new Nectar!

Ar
Review №42

Super quick and friendly service. Great deals and quality products!! Gonna sleep good on my new mattress!!

Je
Review №43

Did some research before shopping for mattress so generally knew what I wanted. Had been to 3 other mattress shops but Bedezz at Cool Springs was the only one to offer a deal.

Ch
Review №44

Stopped in Bedzzz Express today to check out a mattress I saw on sale. Had been checking all the mattress sales and went to a few places. So happy we came in today. Bought the best mattress with an adjustable base from Scotty. Got a really great deal! Scotty was very helpful and very patient. My daughter is looking to buy a new house soon, and when she does she plans to buy one from Scotty as well. Thanks Scotty!!!

Do
Review №45

No pressure. Quick delivery. Best price in town.

ka
Review №46

We’ve purchased multiple mattresses from Bedz Express, and they’ve all had great price and value. Definitely would recommend purchasing from here!

Ja
Review №47

Great prices, very knowledgeable. Good selection of bed in a bag as well as Tempur-Pedic.

Ka
Review №48

Great place. Very friendly staff. I was not pressured at all.

Br
Review №49

Super nice, informative, and they’ll work with ya. Good selection too!

Em
Review №50

Didn’t wear masks. Guess they don’t have any regard for their potential customers health and safety.

Er
Review №51

Just saw Scottie and got a great mattress!! Thanks y’all!!

Ja
Review №52

Best prices in town hands down.

Information
10 Photos
52 Comments
4.8 Rating
  • Address:545 Cool Springs Blvd #165, Franklin, TN 37067, United States
  • Site:https://bedzzzexpress.com/stores/Mattress-Store-Cool-SpringsTN
  • Phone:+1 615-771-9673
Categories
  • Bedding store
  • Mattress store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:1–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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