I was referred to them so I reached out and gave them a call to price a set of tires The guy on the phone was nice and told me that they will be no more than $400 out the door so I thought to myself great since I paid 400 and some change before at Sam’s Club We never discussed whether they were brand new or used So I was under the impression that they were new come to find out today when I got my oil change at the dealership the tires were used and each tire has a different tread depth Long story short I called we had a conversation he asked me with all due respect do you think four brand new tires would be 300 and something dollars because those tires that you have on there are Michelin’s and they are $1000 brand new Then he asked me what I wanted to do I feel like I’m the customer you should have a solution not me Disclose all the information before you just take my money Because to be honest I didn’t even know you guys sold used tires but hey you live and you learn
The workers are nice and helpful,good experience!😁 Wasnt crowded.
I always have a good experience here. I’ve lived in the neighborhood for years and have been to the Tire Outlet multiple times, I recommend!
Choose this one! This place was so great when I had a flat tire. I was in and out in 30 minutes. Im actually writing about an appointment that I had 2 years ago, and I procrastinated writing this review (obviously lol) but I have always felt guilty about not writing a review because it was such a good experience. I am a 25 year old girl and do not look like I know anything about cars, and the owner was so sweet and explained everything to me. I matched the deal I received with competing places, so I know it was a good price.
Great service. Bought new tires for my 95 impala ss ( not easy to find) at a great price and had suspension repaired also a very good price. Service was fast and staff was very friendly. I will definitely come here again for any tires or auto repair needs.
I needed new tires, badly! Calvin was very helpful with getting me in the next day. My appointment was at 1pm and I was in on time! 45 minutes and done! And, the price was great!
Calvin had exactly the tires I needed in stock and at an incredibly fair price after I developed a bubble in my tire. The servicemen had me in and out, with a perfect ride. I was so impressed with Calvin’s service that I purchased tires for my second car as well. Marcus took care of managing the second installation, and I was equally impressed. I will definitely trust Tire Outlet for my future automobile needs, not limited to tires.
Fast friendly affordable service!
Absolutely excellent customer service prices are fair and the staff is always helpful and very knowledgeable
Top notch service, not only on my vehicle but the price was exceptional. Not only is everyone completely professional but the place is super clean. Waiting room is outstanding.
Good customer service, a bit pricey but nice people!!
I had a slow leak in my back drivers side tire. It turned out to be a nail.. Fixed it in less than 15min very reasonable price.
Calvin is a top notch guy. I live around the corner and my wife blew out her transmission :(. He replaced the entire thing for a reasonable price and has had it in the shop fine tuning it a handful of times for which he has never charged me. Theres a lot of snake oil salesmen in the Auto business and Calvin is an exception to the rule. He has my business for life, a man whose handshake and word is his bond. Rare these days.
I wish I could give them a zero the service was awful they some liars they didnt fix nothingbut got the money still having the same problem that they supposedly fix I will never go back there again
Great Shop, Always excellent service and friendly staff. Highly recommended
The tire I was looking for (original tire) they had it (SLIGHTLY used) and it was sold to me for a great price. The tire looked practically new! Great place and clean! Would definitely recommend this place!
Calvin the owner plead no contest to selling stolen tires. That says a lot about him and this business. Has a history of being hostile to customers. That guy is a loose cannon.
Thank you, again, Tire Outlet. I’ve been in about 4 times over the past 6 years, and I have been impressed each time with how courteous and professional the staff is. Today was no exception- thanks Holly for being so helpful when I called. Thank you Calvin, for somehow remembering me and my car every time I’ve walked in. I truly appreciate that you always give me options when repairs are needed, and patiently explain everything to me. I wouldn’t go anywhere else!
Ive never been so happy to buy tires, Calvin & his staff are incredible. I called last minute, he got me in and out quickly. And for a great price, I promise no other tire shop can beat! I Highly recommend the Tire oulet, he literally has the largest selection of tires Ive ever seen!Thank so much guys!
Once again my guy Calvin hooked my company up with the best tires for my equipment and trucks! I will continue to use this company ! Thanks Calvin! Ps. The upgrades at the shop look amazing!
This makes the second time I have visited Tire Outlet. The manager Calvin is very rude and pushy. No manners, no courtesy. He cuts people off when they are talking. He is not very patient. Just simply rude all the time. I am not returning.
Great service great prices highly recommend!
DONT GO HERE They said I need a flex pipe and I could not just get that but had to get the catalytic converter also which they said a after market one plus the 02 sensor would be $640.The honda dealership themselves said i could get a catalytic converter for $90 from autozone plus the o2 sensor would of been $190 not 640 & i could just get the flex pipe.Then they tried to charge $400 to install making it over $1000 to install a catalytic converter & o2 sensor.I went to another shop and they said i need just a flange & a sleeve or in lamens terms 2 connections on the exhaust system because they rusted out the flex pipe they said is good & they just charge me $120.And their tech is rude
Will work with u on pricing need better coffee in waiting area
Nice, friendly., clean. Very professional and will get you in and take care of you quickly with gimmicks. Thanks Tire Outlet
Great service. Prompt, honest and reasonable prices.
Great prices, fast and friendly service. Will go back.
I sent my friend Jane to come here after I got a Brake job and she was very pleased. She thought she needed 4 tires but only needed 2! She was very pleased
I’ve been going to Tire Outlet for years - Calvin is always exceptionally great and helpful and his team always does an excellent job. Highly recommend this shop!
Best service in town. I just moved to Michigan from out of state and a friend referred me to Calvin for new tires. His price was unbeatable, the service was fast and he threw in a free oil change which was on special for $14.99. Quality service and affordable. I recommend!
In a pinch..I needed a tire to get me home safely..in and out in about 20 minutes.. Thank you ..I made it back to Flint today
Best shop around. I have a Belle tire and discount tire 2 miles from my house, the dealership is 5 milesand Tire Outlet is 20 miles from my house and I bring my car there for everything. I e always had great, fast service.
Needed a couple used trucks I was thinking about purchasing inspected. These guys exceeded my expectations. Felt like I couldn’t have gotten luckier choosing a place for inspections being from out of town. Saved me from spending a lot of money on trucks not worth it. Recommend 10/10
Called in the morning to get some tires I bought mounted, was in and out in an hour, great service
So I’ve been working for auto pro for about a month now and I must admit coming from other tire shops this the best one I’ve worked at. This company treat the customers and the employees with the upmost respect. We have great deals on tires new or used and we also do it all mechanically.. Come check us out...
Awesome place to get your vehicle serviced. The manager Calvin, was very helpful, knows his car stuff. Give me a really good deal on my Good Years. I would definitely refer my family and friends.
Great Service every time! My spot now for life!
Absolutely best prices on tires! After calling around no one compared. Great service, friendly, and professional. Highly recommend!
I came in to get four tires and alignment, the staff is really nice. They gave me a fair price and the sales guy, Calvin, even gave me a free oil change card! I highly recommend this place!
The owner is a dishonest lunatic. Avoid this place like the plague.
I bought tires here and I am totally satisfied Calvin and his staff are very friendly and informative. They have quality merchandise and a great selection.
Used to go here years ago when I lived in the area. Went back today and got a great deal on nearly new used tires for my car. Been shopping around for 2 months with no luck and I come in here as a walk in and taken care of quickly and given several options to choose from as well! Very professional, even with the customer in front of me going off on them. They even handled that situation very politely to this woman. Will continue coming here!
The service was so good I would recommend this place to anyone. Everyone was so nice and my tires work so well.
Came in to get 4 brand new tires and an alignment. The staff was very nice and quick to please. The prices for his services are great. I would definetly come back and recommend this place. Ask for Calvin when you come in. He will definitely have you leaving with a smile on your face.
This place took really good care of me from diagnosing my problem with air conditioning to repairing and making sure it was done the right way. Not to mention gave me a great deal on a set of new tires for my 2006 lincoln Navigator. Calvin and the whole team there were fantastic. Thanks again guys
Came into Tireoutlet this morning after shopping my tires they had the best deal on what I was looking for. I had an issue at first and I had a feeling what they were doing for me was to good to be true or a bait and switch technique. One of the employees Got the owner on the phone and he made the whole process very smooth and even gave me a free oil change! THEY DID WHAT THEY SAID 100%. Everything he did was stand up and I will definitely be back and so will my friends! Thanks Tireoutlet
I thought we were getting a good deal, got 2 different types of tires, both had holes in them and had to be plugged. I wouldnt recommend going here!
I will never use this place for anything ever again. 2 weeks to have someones car is ridiculous. Everything that could have gone wrong did. Wish I would have listened and took my car to the dealer. I would already have it back.Edit: I tried to go back and give them a chance and they would not serve me due to this review. Even told him I would delete this review to make nice. Clearly customer service is not a priority at this place! I took my car to tire outlet in Madison heights and I got amazing customer service! Worth an extra 10 minute drive to get good service! Instead of refusing service to someone-maybe try to explain to the customer the situation rather than refuse service.
EXCELLENT! I needed new tires ASAP. I trusted Yelp and am glad that I did! I spoke to Calvin, who showed me the different options I had and took time to explain to me what the differences were between each option. In similar situations I usually feel the need to take a friend who is knowledgeable about cars to avoid being taken advantage of, but at Tire Outlet I felt confident that I was being treated fairly despite knowing very little about cars. It seemed pretty busy, but the whole process of choosing new tires and having them put on was only about an hour.I have already recommended Tire Outlet to a friend and will definitely be returning.
Ive gone to this location serveral times for service on my SUV and had a wonderful experience. We have purchased tires in the past, by far the best prices on tires! They have actually stored our winter tires for us previously. Such a wonderful perk to not have to take the large tires home with us. We have two BMWs and the owner specifically (I believe his name is Calvin) is very honest and professional. I never feel like Im being sold anything. Between the honest service and being able to trust someone with our cars, we continue to come back over the years.
I am always weary of auto-mechanics and tire-shops assuming that they are going to hustle you! Often times when I go to one of those type of establishments, they try to sell me nonsense and over-charge ten fold for things I do not need. The Tire Outlet, however I am glad to say was not one of those places. The prices were extremely reasonable. Basically I had a tire blow out in my car, so I chose the closest location to me to slowly drive my car to. As soon as I pulled up, someone was walked to my car and offered assistance. I was going to get a new tire which was around 120, but as per the employees suggestion I opted to get a used one for 60. I found this to be an uncommon practice as I always figured they would try to sell you the more expensive one. I also saw a rack of windshield wipers, for 20 dollars for all the wipers on my car. They installed it for free with the purchase.So basically, I got there at 11:15, they installed my tired in 20 minutes as well as the windshield wipers for a total of $80. I was out of there after paying the bill by 11:45. I was impressed by the price, the service, and quality of work. I recommend this business to anyone looking for a fair deal.
Always a good experience.
I needed tires and got a great deal on 4 gently used BF Goodrich. Friendly, convenient. Thanks guys.
I needed tires for my lease turn in vehicle and Tireoutlet happened to have them! The price was very reasonable and it was a very comfortable experience! The waiting area was very clean! I’ll tell my friends about them!
They quoted me lower prices than anywhere else could come close too. High quality work and professional service. Owner was extremely helpful. Tire outlet is a hidden gem
So I go in and Im like man I hear the road in my tire and my ask the how much 2 new back tires for my car would be so instead of him just giving me a price they came out checked to see y my back tires were going out and he like its your struts I instantly got mad and complaining about my funds and he goes well ill help u out. We do financing so he gets me financedAnd I had got 2 new tires both struts and sway bar linksCalvin was my helper thank you and be sure to ask for him hes great
Avoid this incompetent scam factory at all costs!!! They installed a new bolt on a sway bar wrong, and it messed up other parts of the car. I went to another place after my car was driving poorly after the bolt was put in and now I have to pay someone else to fix it. I went back and asked for a refund, and was told to get the hell out. The manager was extremely rude and customer service only exists if they can get your money. This place has been called out for bad service many times and shouldn’t even be in business.
Seen the advertisement on Woodward came in and talked to Calvin and he took great care of me love this place!
Excellent service, clean shop, and unbeatable prices.
Went in to get a tire fixed, owner was very accommodating, let me know my car needed new tires and made plans for Spring as its going into storage for the winter. However, after flat was fixed, tire was still low on air. I asked the service tech to top it off only to be told the sensor would reset itself as I drove. Didnt happen, went back and the store was CLOSED. Doesnt speak well for customer service.
My interaction with the team at Tire outlet is always a pleasure, and they have added some new faces recently whereby they go above and beyond great customer service.I dont always understand all the issues that go wrong with my car but they take the time to explain it to you and even show you.I just want to say thank you!
I would come here for any of my car needs! Calvin and his staff are great and really knowledgeable! Won’t leave disappointed!
Good deals on used tires, fast and friendly service
Pretty laid back crew but they get the job done for a good price. Replacement used tire for around $50 installed. No complaints.
Im giving this place 2 stars SOLELY because of the lead mechanic Mike.My original reason for going in was because I was hearing a rattling noise near my front rear tire. Id have to pull out a work order to say exactly what Keith, one of the two owners, said it was but whatever it was, after being out of a car several days and getting it back, I still heard it.I took the car back again and was told it was my wheel barrings, and some other things with suspension and that I needed new tires. Against my better judgement, because really, if it was that how did you not detect it the week prior, I had the work done.When I was getting my vehicle I noticed I had three of the same brand tires and one different. I had previously purchased a new tire which is why one brand was different but I had also gotten one from Tire Outlet. I asked what brand tire they put on. Calvin, Keiths son and other owner, stated it was the brand of the one different tire. I told him I already had that tire. He tried convincing me they put it on. I stated I should have two of each brand. Calvin then goes to the computer and sees I paid for a new tire and they in fact did not put it on AND they didnt have it in stock so Id have to come back for the tire. If I had driven off that lot I would have been SOL because both owners take little to any responsibility for their actions or work. They would have sworn I took the tire off!As Im leaving the mechanic tells me about a warning light that is on but should reset and that the brakes are slipping due to something he put on them but it should dry out over night.This never happens.When I come back in Keith IMMEDIATELY starts throwing all these crazy repairs at me that the warning light meant. When another mechanic came in explaining the light to me, he told him not to speak to customers and sent him away so he could continue to try to scam me. Luckily Mike, the mechanic, recalled the light coming on after his repairs and let Keith know he agreed to look at it if the light didnt go offOh, To rewind, the second time in came in my extended warranty was used for repairs and I had an issue with my warranty company not covering my tire. I called them back after Keith had spoken to them to discuss my concern and Calvin, who is EXCEPTIONALLY arrogant and has little to no customer service skills, felt the need to passive aggressively discuss the Keith that I was going to get their work order cancelled and I had no business calling the warranty company back.Fast forward, it takes about a month of going back and forth and Keith trying to scam me into unnecessary repairs to get this warning light issue repaired. I insisted whatever was causing it to be on was due to their repairs because it wasnt on before. One remedy offered was that the sensor was broken. I felt if it was broken they had broken it and I wasnt paying them to repair it. They quoted me their cost and I went to my dealership and had it done.That wasnt the problem. The light was still on. At this point I had my advisor from the dealership call Keith because I wanted to know if my issue was due to Auto Pros negligence would they foot my dealership bill to finally have it resolved. Keith tried his best to deny responsibility but eventually agreed. Keith had the balls to ask why the dealership did the repair without their own diagnostic but it was the same repair they were going to charge me for! $150 down the drain.I went back to Auto pro to get a copy of all the work to have the dealership go over the repairs. At this point Calvin asked for one last shot to make it right. I agreed.Apparently when they had my wheels pressed by a third party it was done incorrectly which was causing the sensor to go off and car slip.During this last visit they put over 200 miles on my car ( I took pictures of the odometer when I dropped it off and when I picked it up) left me with hardly any gas there was dirt all in my car.Road trip maybe?The tire they sold me went flat the next week like most reviews have stated.AVOID
Tire outlet is my go-to tire store for anything tires. They are very professional and get the work done quickly and correctly every time. Highly recommended.
These guys are awesome!!! I went to four different places in the area and tire outlet is the only shop that could get me exactly what I needed and for the best price. Ill never go anywhere else!
Very fast, very good price, better than Discount Tire by miles
Very fair, very fast service and an extremely beautiful waiting room! Thanks for the help today Calvin you guys rock!
Always keep my cars in great running 🏃 condition highly recommended to all looking for tires or auto services.
Great service. Good prices
I had a slow leak in one of my tires and I took it over here to have it patched. Before taking my keys, the guy helping me made sure that I knew it might not just be an easy fix and was clear on potential costs. Turns out it was an easy fix- they took a nail out and plugged the hole. In and out in a half hour.
Very bad exspexperi. I walk in to get used tires for my car. Not only did the gentlemen tell me used tires for my car dont exist but also said if I find them they will be dry rotted. Not a very good way to do business to even try and sell me knew tires. Would like him to know I found my used tires in great shape and not dry rotted. So thanks for ur help. NOT!!!!
Calvin is wonderful. He has the best prices in town. He has acess to some of the HOTEST rims too. I buy all my tires and rims from Tire Outlet. Loyal customer service over 10 years and going strong.😁😁😁
Calvin gave me the best deal on a set of Michelin’s for my car! They were less than Costco and belle tire 😁
I had been all over town for wks pricing tires getting ridiculous prices on tires i never even heard of. Then my best friends husband referred me to Tire Outlet! I walked n they were straight 2 the point.. Gave me an Excellent deal on some new tires & i left Completely satisfied & without feeling like i had just been ripped off! I highly recommend this place 2 others! Oh & i had left work early but was only there maybe 30mins!👍
I got called a scrub because I asked pricing questions. When the owner said it would cost money to investigate my question I said nevermind. Lol I was getting a tire changed, just asking a simple question while I waited. Lol im serious, the owner told me to get out of his shop and called me a scrub.Piece of advice, if you dont already know a lot about fixing cars and appropriate pricing, I would stay away.
Love this place!!! Best prices!!! Best service!!! Been coming here for 10yrs and wont go anywhere else❤❤❤
What can i say but Tires Tires and more Tires. If you need it....they have it. Fast Friendly service
Fast service and knowledgeable staff. Ill come back for my servicing needs for sure
Took a bit to get service, but they got me in and out quickly after i got service.
This guys are awsome. Calvin give me a good price! He is the best!
Amazing service I got a flat and they had a used beautiful tire for me great price very nice
Best deal in tires. Highly recommend.
Excellent service ! Tire snapped clean off got it towed was in and out in 45 minutes with great pricing!
Replaced a tire pressure sensor but could not get the vehicle to read the pressure of that tire. Dont offer the service of you dont know how to do the work. $102 and it doesnt work. Also didnt replace the valve stem cap that I didnt notice until I was home. Went here against my better judgement and got burned.
I have a car with a hard to find size tire. They looked in their inventory and they had it at 1/2 the price....mounted, and balanced. Calvin, Noah and his crew saved me $$ and time. Thanks
Best place for used tires!! they always have what I need and get me in and out in a hurry!! nobody ever carries these 19 tires my car takes and I seem to need them often!!
Awesome Job on my moms brakes! Thanks guys for the great service!
I meant to post this review a couple weeks ago. I was in Ferndale with my kids & got a flat. I googled nearby tire shops & this was the closest. I thought GREAT, now Im going to pay an arm & a leg for a tire & be sent on my way! Well it didnt quite go that way. The place had quite a few people waiting, & I found out it was more than a tire shop. There were customers of all ages, races, & backgrounds. There was a dad with a sick baby, 2 elderly couples, me with my 2 kids... All that could make for a frustrating wait but they were so thorough the way they communicated. I never once got that feeling that you sometimes get from an auto shop that youre about to get worked over & double talked to justify the price & the wait. The owner was very clear & polite & even suggested another local shop to a woman that was pressed for time. I did pay a bit more for my tire than I would have a few miles away, but now I know that I would make the drive to this shop in Ferndale if I need work done on my car. They were fast, efficient, knowledgeable, & the communication skills made everyone there (from what I could tell) relieved that the repairs were solid. I overheard to separate patrons commenting on how they do such good work. Well, you can get good work done anywhere but you dont walk out feeling cared for. A warm greeting & a find farewell were the bonus to the speedy repair because it ended up being a little more than a flat. Even the young lady cashiering was very nice. Large clean lobby, mechanics were swift & present & their sense of urgency was visible. Bravo!
I wouldnt touch this place with a ten foot pole. Calvin Kashat, the owner, is extremely rude and arrogant. Oh yeah, hes also a criminal. Just Google his name and look at his MDOC report. This place got busted for selling stolen tires to customers. Do not take give them your business.
Awesome service, cheap, dependable will definitely be back for future repairs and I was in and out in twenty minutes!!
Calvin and Keith run a Top Notch Shop, who truly care about the customers safety and pocket book.Highly recommend.
Great price on a set of high-performance all-season Tire Plus brakes! Sweet!
FastFairProfessional
The owner went out of his way to take care of me. They will let you know what other items they found in need of attention on your car, but theres no hard-sell. Overall solid place.
These guys are buffoons. Didnt even try to repair my simple tire issue. (Slow air pressure leak.) Instead suggested that I get a new set of tires... Whos got the money for that? So much for trying to help a local business.
Excellent prices on tires.....great service highly recommended!
I had been calling around for the best tire deal around the city. I was at a discount tire getting a set of four tires for my Dodge Dart gt. When I called I talked to Calvin and he was honest and straightforward. He told me the tire I was purchasing was cheap Chinese made that would get loud after it breaks in. He also informed me of the soft composition rubber and that if we got more than an inch of snow I would get no traction as it really wasnt an all season tire. He spent time with me over phone and I was at discount tire finalizing a purchase. When I asked the sales rep he admitted that Calvin had been honest with me. Amazon reviews confirmed it even more. For a decent American made tire The discount tire guy was charging me $660 for the set. I left and went to Calvin. First off he informed one of my tires was good with 75% tread life left. He outfitted me with brand new Dunlop tired for front and matched my one remaining tire with a matching tire. He also let me know cuz I have a front wheel drive Car with regular rotation the different wear levels wouldnt affect ride quality. He was dead on and even let me know if the car was all wheel drive he wouldnt have even made the suggestion. The most honest standup place Ive been too. Paid $300 out the door with alignment. Calvin was amazing, I was in and out before I could finish lunch.
Ripoff Place