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Axton Automotive
1372 W Axton Rd, Ferndale, WA 98248, United States
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Axton Automotive
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Ha
Review №1

I love this shop, their not trying to get one over on you and trying to make a buck, they want to HELP you. I took my Cooper in with rear end issues and Lance figured out a way to help me and gave me a loner car to get around in. I get a very mom and pop vibe from the mechanics here and Im happy to say I have found a trustworthy mechanic who knows what hes doing. Keep up the amazing work Lance, I appreciate you and the hard work you do!

Ca
Review №2

Great service and done fast! Couldnt be happier and would certainly recommend. Thank you for your friendliness and speed. Ill be back, Mac

Jo
Review №3

Service is great! The owner and his crew took the time to listen to my concerns. And that to me is greatly appreciated.

布魯
Review №4

Amicable, helpful, and fair price

Ji
Review №5

Jim is a great mechanic always does good work.

Te
Review №6

Fantastic best service I have had for awhile at great prices. Would definitely recommend that you use there service 5 plus stars

No
Review №7

Lance and his crew are the best!!! They not only got my vehicle in and out quickly they did an inspection for me since I just purchased the car. Let’s just say I know where I’m going for the work he recommended! Thanks Guys 😁

Ro
Review №8

Our 2017 Ford F3 pickup would not start and we tried to get it in at Bellingham Ford and they could not get it in until September 28th and we were in an RV park in Birch Bay. I called roadside assistance they could not find anyone local so I got on the Internet and picked the 1st one that had a good rating which was Axton automotive. They told us to get it to them they would diagnose it that day and we would go from there. Turned out to be bad batteries they replaced our batteries gave us a loaner car while they had our truck. My husband went and picked it up at 4:30 and we were on our way. Could not ask for more personable and professional service if you have a problem with your vehicle go to Axton automotive and talk to Lance, he was very reassuring and made sure that we were taken care of!

Ju
Review №9

Excellent communication, superior customer service!

Co
Review №10

When I started the car the door chime and lights wouldnt turn off couldnt lock it or open a window !! Mad as heck I flew past this garage slammed on breaks and turned around and Glad I did!great service and a smile who would have thought took care of me right away and I was grateful to be able to have it fixed so quickly and within a budget thank you and we shall come back to replace that wire connections thanks again Jim and Deric let me know when youre not so busy.

Ta
Review №11

This place is amazing 👏🏾😍... love the customer service 👍🏾👍🏾 A-1

As
Review №12

Axton motive is great! they are kind, honest, and straight to the point. I really appreciate when you come in, they treat you like a friend. I will always recommend axton to everyone

Ta
Review №13

Always busy, but get things done.

th
Review №14

Brought my BMW X3 here for service and in 16 years on the road its been my best auto repair experience to date. Incredibly honest and extremely helpful

Sa
Review №15

This is Singh i give all star in the sky with 5 star with 100% satisfaction reasonable price and deal like family God blessing business and staff.Jaga Singh

Jo
Review №16

Great customer service

Jo
Review №17

Good work reasonable price.

Ma
Review №18

My first visit -- everyone with whom I interacted was very helpful and pleasant to deal with. Needed work was completed in less time than estimated. I actually enjoyed my wait. Recommend!

Er
Review №19

Great group of people there . Good business .

St
Review №20

I highly recommend Axton Automotive. My truck was running like @#@# when I dropped off late on a Thursday afternoon. I was surprised when they called the next morning with a diagnosis, as they were super busy. I picked up my truck later that day running perfect, at a very reasonable price.You rarely find customer service like this anymore. Thanks Jim and Lance, now I know why your parking lot is always so full.

Ge
Review №21

Pleased with work performed

Er
Review №22

Very professional. Sometimes slow with updates.

Va
Review №23

They gave me a quote on my work and came in under price gave me a discount I was very happy

Ba
Review №24

Just want to give a big THANK YOU shout-out to the guys at Axton Automotive. I was driving to work when one of my tires blew out a few feet away from Axton Automotive. The Axton Automotive parking lot was the first safe place available to pull off the road. The great guys at Axton Automotive put my spare tire on. When I asked how much I owed them, I was told there was NO CHARGE! I even made it to work on time! THANK YOU so much for your help!!!

De
Review №25

I was recommended to Axton Automotive by this guy who told me how awesome they were. They took super good care of me they do have a loaner vehicle if you need one. They fixed all the problems with my car and werent pushy on the ones I could not afford. Thats very rare today to find. They even helped us with advice with my sons truck which looks like he blew the engine on it. Very knowledgeable Im very reliable with integrity. Highly recommended.

Ch
Review №26

Brought my town and country to get the water drained from the car. Quick and easy- happy with the price. Great staff, showed me how to do it myself if the scenario happens again. I normally dont write reviews, but this was a great experience for someone who switched from a private mechanic to a company.

St
Review №27

I always hate getting my car worked on. Why? I dont trust that the repairs will be done right and that the costs will get jacked up. How many times have I been given a price for a repair only to find that it is 25% more for all the shop fees. UHG...But, I finally found a mechanic I trust -- Jim at Axton Auto. Jim was straight with me. He told me exactly what the car needed and was honest about the entire cost. He listed all the repairs, the cost of each, and explained why it should be done. And his rates were more than fair. When I picked up the car, the bill wasnt filled with nickel and dime shop fees to jack up the price. He fixed my car, it runs the better than it has in years, and his charges were fair. What more could you ask? But more importantly, I trust that Jim treated me fairly and was honest with me.

Le
Review №28

This company is a top-notch company very well respected quality work definitely higher again

Du
Review №29

Honest mechanic, cant tell you how hard it is to find that. Kristi is sweet and helpful and James is a stand up guy. 10/10

Ch
Review №30

Found Axton Automotive on the web and took my car in for repair work. They were quick and affordable and fixed the problem. Had my car back the next day. Its always a little scary going someplace new, but I would recommend this shop wholeheartedly. 5 stars!

Lu
Review №31

Great Local Shop, Jim the owner is very knowledgeable and friendly, he has referred customers to us when they cannot immediately get to them. We have done the same when our schedule is booked too. Its nice to know another local shop, thats more that willing to help a fellow local shop. Thank you Jim and Axton Automotive!

Pa
Review №32

It took my vehicle in yesterday to get it checked out. It stalled on me last week when I was driving. Jim took the time to run some tests on it then take it for a test drive. He said it passed all tests and was running great. He said if it happened again I could bring it in and leave it for several days, hed drive it around and see if it happened while he was driving it. He didnt charge me anything for this. It gave me piece of mind and an honest place to take my vehicle in the future as I need maintenance and repairs. Thank you for taking the time Jim, I really appreciate it!

Ca
Review №33

I brought my 2005 Buick Allure in to check a long outstanding trouble light issue that appeared to be associated with my car stalling. Jim could not find error codes and patiently asked me a number of questions to help him determine the issue which in his experience he felt was related to my Crankshaft Position Sensor or my ICM. As I could not leave it with him for further testing as I live in Canada I drove home and the next day the car promptly got worse with several stalls in traffic that was quite dangerous. Unfortunately, because of the distance involved I was not able to bring it back to Axton but his diagnosis was right on the money. I replaced the Crankshaft Position Sensor and the car is running fine now. Thank you for your great service and for your very reasonable diagnostic fees.

ja
Review №34

Awesome service and good prices for auto repairs. Would not take my vehicle to anyone else. Reasonable and very reliable. Thank you, James!

Ja
Review №35

Had a minor shimmy in the front end. Called, talked to Kirk. When asked I told him I got his info from a local senior center of which Im a member. Told him I have only a disability income. Immediately quoted hourly rates. Didnt offer to drive the car, didnt offer to just put it on the rack and do a front end (not alignment) inspection, which nearly every front end place will do for free. Just hourly rates. Without even driving the car to feel if the problem is major or minor or what it even might be.Ive noticed the shops out here are greedy, miserly, wont even open a hood without quoting a rate. Back in the Midwest, not nearly so much. A lot of the time people there will offer to at least look at it without quoting prices for diagnosis.Big clue, diagnosing a shimmy starts with driving a car and Im not going to pay someone emergency room prices while theyre driving my car around.Forget about that card hanging up in the senior center guys, looks like it might have gotten lost. But oh, if you want it put back up itll be $90/hr to do.

Re
Review №36

I just moved close to Axton Automotive and went there to get my oil changed today. I waited inside while they worked on my car and all I can say is good things about this place. The owner was so pleasant and nice and just listening to him making phone calls to other customers put a smile on my face. The man who worked on my car was also very nice and because of this I will be returning. I have never experienced this while dealing with an automotive shop. I would recommend them to anyone! Great people.

Sa
Review №37

My car broke down close to there a few years ago and I have been working with them regularly since then on a few different vehicles. They have been wonderful to work with, I have always been happy with the work. They make suggestions on work that should be done but never pressure me. I highly recommend them.

Ma
Review №38

Friendly, efficient, trustworthy and affordable! Will forever bring my vehicles here!

St
Review №39

First class operation! I took my recently purchased used pickup in for a number of problems and have them give it a once-over. They provided a very complete estimate of the issues and only found 1 additional part needed after taking things apart ($22 part no labor). Communication was excellent and detailed. I chose Axton based on reviews. These wonderful people far exceeded my expectations and would be my only recommendation for auto service in Whatcom County. The 2 year warranty was a nice bonus.

Na
Review №40

Great service and knowledgable mechanics, had some work done for my grandmother and they took good care of the car for a great price. Called in for some advice when on a road trip weeks later and Jim walked me through what to check myself/have looked at, really got us out of a jam. Thanks for all your hard work and help!

Rh
Review №41

This is my place. I would recommend this place to everyone...Doesnt try to talk you into something you dont need.. Love this place...

Ma
Review №42

Excellent staff, excellent service. I have two Dodge Rams, both which had overheating problems that other mechanics couldnt/wouldnt fix because they enjoyed my money every time I came back. The guys at Axton fixed both trucks, and they stayed fixed.I give them my highest rating...and I dont normally do that.

Ph
Review №43

Great service! This is the best auto repair place in the County. Always the results I expected, on time and at the price quoted.

We
Review №44

While it is not at the top of my happy to do list, I must say it is always a pleasure taking my car in to be serviced by Jim and his staff as they are all knowledgeable and friendly and make me feel comfortable and welcome at the shop! Thanks once again for a job well done with taking care of my car! : )

An
Review №45

Jim and his team are awesome to work with. They are fair honest and its a fun atmosphere! Very trust worthy.

Al
Review №46

Professional, quick service! Id been putting off fixing my AC for years, thinking it would cost a lot or take a lot of time. He had it fixed in half an hour for a price that was in my budget. Couldnt be happier!

Om
Review №47

Ive talked to a lot of shops before & many of them just want you off the phone! This place was different. After listening & hearing my story, although they were booked for the day, they still got my car in & got it done quickly. My radiator cracked & was spraying all over my engine. I had taken the day off to find someone & everyone else I called prior was also booked up!Im glad Axton saw a need to fit me in!The mechanic also washed off my engine & checked hoses & clamps. Axton Automotive is a place I will go again! I appreciate them!

Hu
Review №48

Went in thinking it was going to be an expensive fix (tie rod issue) but was told all I needed were new tires. They then pointed me to the best tire/alignment shop and didnt charge me a thing! Appreciate that AASR! Ill be back...

Pa
Review №49

Good outfit. Trust worthy. They do what they say and a reasonable rates.

Pa
Review №50

Always great experience. Axton always goes way above and beyond to make sure I am a happy customer. I will always take my car here.

Ju
Review №51

Friendly, knowledgeable and honest. Good people with fair prices.

Ca
Review №52

Good place to get your vehicle fixed--honest people.

Da
Review №53

Fair pricing, great service, and I never feel as if Im getting stuck with unnecessary repairs suggested by completely overpriced dealer service departments. Best place in the area... would not hesitate to recommend them to anyone!

Ha
Review №54

Owner is a great guy, would be willing to speak very highly as to his work, character, and prices. Have recommended many friends to him and will continue to do so. Stellar guy all around.

Co
Review №55

Amazing, honest, quick service! No other place we take our cars! Trust Jim completely.

Kr
Review №56

You are the best! I trust this shop with all my car repairs and have been coming here for years.

Ki
Review №57

Theyre really nice people. They seem to go out of their way to be helpful. They have messed up occasionally, but they always make good on it. And they are in Ferndale -- so I dont have to go all the way to Bellingham.

Ch
Review №58

We are veru happy with the work done on our truck and very impressed by the customer service. Thanks.

Br
Review №59

Axton automotive is the most professional, competent, reasonably priced automotive repair in Whatcom County. ALWAYS FAIR & HONEST.

De
Review №60

I trust Jim at Axton Automotive. He doesnt sell you services that are not needed and he is honest. I recommend this shop to everyone!

Br
Review №61

They mark their prices up pretty bad. Not a good way to do business. Customer service was really good.

Ru
Review №62

Very honest crew like the good guys in a western movie. I had my SUV towed to Axton for missfire and they diagnosed the problem to be valve tubes leaking and fixed it fast. They also suggested other avenues to take regarding my transmission problem. I was able to drive it home and at a good pricepoint. I do reccomend their service.

T
Review №63

Great honest mechanics. Will always use Axton for my auto repairs.

Dm
Review №64

Great timely service at a good price.

DA
Review №65

I LOVE THE PEOPLE AT AXTON AUTOMOTIVE. I HAVE HAD THEM WORK ON MY 2003 CHEVY SILVERADO PICK UP EVERY TIME I NEEDED WORK DONE AND THEY HAVE KEPT IT IN TIP TOP RUNNING CONDITION FOR ME. THE SERVICE HAS ALWAYS BEEN GREAT AND THE PRICES MORE THAN FAIR. SHERRI IN THE FRONT OFFICE IS GREAT AND KNOWS HER STUFF. THE BOYS IN THE BACK ARE TOP NOTCH . JIM IS ALSO IS A TOP NOTCH MECHANIC AND IN MY VEIW HAS AND WILL GO THE EXTRA MILE TO HELP HIS CUSTOMERS. IF YOU EVER NEEDED A AUTOMOTIVE SERVICE CENTER THAT YOU COULD TRUST, I WOULD HIGHLY RECOMMEND THE PEOPLE AT AXTON AUTOMOTIVE

To
Review №66

For all your auto repairs these guys really no their stuff. Great work and good prices.

Do
Review №67

Always helpful and very courteous to the customers needs...

br
Review №68

Fast, friendly, professional service! I would reccomend this place to anyone!

Br
Review №69

Fair, honest, fast, and reliable - highly recommend!

Lu
Review №70

Always satisfied and thankful

No
Review №71

Wonderful prices, excellent work, reliable and trustworthy .

Ka
Review №72

Great guys, very helpful

Le
Review №73

Great and trustworthy shop in Ferndale WA!

Ce
Review №74

Great honest service!

ju
Review №75

Best mechanic around

Information
39 Photos
75 Comments
4.7 Rating
  • Address:1372 W Axton Rd, Ferndale, WA 98248, United States
  • Site:https://axtonautomotive.com/
  • Phone:+1 360-389-5444
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Radiator shop
  • Vehicle inspection
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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