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The Collision Repair Shop
836 E 9 Mile Rd, Ferndale, MI 48220, United States
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The Collision Repair Shop
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Au
Review №1

They are the best!! Lance was very helpful and professional. Came in showed him my issue with my truck and he took care of it right away! I was very pleased with their work. If I have any other car repair issues I will be back! Highly recommend.

Am
Review №2

One of the best car experiences Ive had to date. I was met with extreme focus, and professionalism. You could tell that Lance prioritized answering my questions while juggling multiple customers at a time. He was very determined to communicate with my insurance company and went above and beyond to clarify items with them that there was confusion around. I cant imagine being met with a higher standard!

Ja
Review №3

This is a number one collision, I had taken my car here, Tony and Lance did a great job with all repairs... This company has the up-most integrity, and are very honest! The price of the repair was far most reasonable and they beat all prices that I have taken my car too..I would gladly refer this company, and I would not go anywhere but The collision repair shop!

lg
Review №4

If I can give them 10 stars, I will do it. My Siena car was in the accident, and I sent our car to their shop based on all good reviews on google. They checked our car very carefully and could point out more damages than what the insurance estimated, and take care the whole process with the insurance for us. They are very friendly and professional. Turn out that our car was total loss, which is good for us as it is not safe to drive on the car with frame damage. If I take my car to the another bodyshop, maybe the outcome will not the same. I feel so happy that i found and work with them, especially Lance. Thank you very much for your great service, Lance. I will spread your name to my neighbors and my friends for sure.

Mo
Review №5

Highly recommended place. They are professional and offered me one of the best prices in the area. This shop has very genuine people who are willing to help you fix your car without drying your bank account.

Th
Review №6

They were super friendly and knowledgeable. My cars front bumper clips broke and the needed replacing I took the car in to be repaired. They fixed it on the spot and gave us a great deal. The service at the shop is a cut above the rest. I highly recommend them!!

Sh
Review №7

I brought my Audi Q7 here to be serviced. They did an AMAZING job. Very professional! And I did not have to wait long they were done within a few days. In addition they were substantially lower in price than everyone else. Great price great quality highly recommended!

Wi
Review №8

OMGOODNESS Where do I start! I was led to this place. I called spoke with Tony in the a.m. I came in to show him my car a few hours later, My car is a brand NEW 2022 KIA SOUL, and someone had bumped my bumper and took off! Ive only had it 5 days at that time!!! I was so hurt. Tony, understood my dilemma and frustration, let me describe this Angel of a man to you, soft spoken, friendly, personable, knowledgeable, caring and patient. He looked up the part I needed, gave me a quote and said it could be ordered, and can be repaired in a few hours once it arrives! You can wait here no loaner would be needed. I was so excited!!! But, unfortunately, I didnt have the monies right then, it would take at least a few weeks just to get the deposit. Mind you, I just put a healthy down payment and had to purchase car insurance 6 days ago on this KIA. So, I asked Tony could he please try to bump it out(bumper) he did just that! He pulled out this thingy, applied heat and those magical hands performed a MIRACLE!!! RIGHT BEFORE MY EYES!!! I dont need a new bumper at ALL. I offered him a tip, he refused, just said and I quote. Just apply it to the reviews What a Blessing Tony was! My KIA looks just like she did when she came off the lot now 6 days ago!!! What a Blessing!! Tony is the PERFECT man for your JOB. You will find just what you need there, QUALITY SERVICE!!!! dont go elsewhere I recommend THE COLLISION REPAIR SHOP 100PERCENT!!Thank you Tony again...

Z
Review №9

Highly recommended. Called for an estimate for my insurance, was able to get a same day appointment. They were kind enough to buff out all the scratches for free. They easily could have charged me and I could have been reimbursed by the insurance company but they saved me a lot of time and hassle and just did it for free. This was my first time there and Im very happy that I decided to choose this place instead of getting ripped off or wasting my time somewhere else.

Al
Review №10

Lance and his whole collision shop is amazing! they did an awesome and high quality job on my car from the inside out. would 10/10 recommend for sure! everything was done in a timely fashion and the work looks fantastic!

Al
Review №11

I went in on a Saturday to get an estimate for a few paint chips and ended up getting them repaired on the spot at no cost with paint-matched color. Im so impressed that Ill be bringing my car back later this year to get additional paint/body work done. Lance is awesome! Thank you again for your help.

Ca
Review №12

I found the team to be very knowledgeable and kind. I felt very comfortable and appreciated their patience. I would recommend The Collision Shop to anyone in need of any type of body or collision work.

Pa
Review №13

This is the place to go if you like attention to detail, great customer service and care, and outstanding work ethic! GREAT PLACE!!

So
Review №14

We found Tony and his crew to be extremely professional and he gave us great rates for really fast service! I will definitely be coming back again.

Ja
Review №15

I have brought my car to this shop 2 times to be repaired and was very happy with both experiences! They were quick, honest, reliable, and did an excellent job. I would not hesitate to return for any future repairs.

Li
Review №16

Highly recommend! Stopped in for a quote on a scratch repair, and the gentleman at the front had me pull into the garage and fixed it on the spot, no charge! Great customer service, will definitely be going back for any repairs that I need!

SM
Review №17

This collision shop is wonderful. Professional, punctual, thorough, and courteous. Definitely a job well done. The staff is super friendly and informative, even offering alternative options. I highly recommend this collision shop to anyone in need of vehicle repairs.

My
Review №18

The people working here are so honest and helpful. They genuinely have the persons best interest in mind when getting a repair done.

Lo
Review №19

I have been to a few collision shops in the past, even a couple owned by family and have been so disappointed in their work. The collision repair shop is the best one I’ve been to. Been giving them my business for about 4 years now and I couldn’t be happier. Lance and the staff are amazing, extremely professional, they will go out of their way to give you the best deals and will try to help you out as much as they can. They do the work in a very timely manner. In 4 years, I’ve had to fix my truck 6 times and every single time I took it to them they completed the work within a week- 3 weeks the most. I have a Dodge Ram so most of the work was done on my trunk, front and back bumper and let me tell you... AMAZING! I’m so happy and definitely will stay a loyal customer.

Ka
Review №20

I am very glad I choose this shop after my vehicle was in an accident. They were helpful in communicating and making sure everything went as smoothly as possible.

Cl
Review №21

My Mercedes Benz G63 was involved in a wreck, I called a few shops to see what is the best way to handle it. They explained the entire process which other shops did not. I called my insurance company and told them this is the shop that is going to repair my vehicle. The insurance company tried to tell me to use one of there direct repair shops, I did that in the past and it was a horrible experience, a lot of things were not fixed right. I felt like since it was there own recommended shop, they went cheap on my entire car, during that time I did not know it was my choice by law on who I want to work on my car. I didn’t think the insurance company had my best interest in mind, Lance at the shop made sure that nothing was missed when my car was being repaired.The good experience began, I dropped my vehicle off, then the adjuster came out from Statefarm and Tony did a walk around with him and pointed every scratch and every damaged piece that needed to be replaced. There were some things the insurance adjuster did not want to fix, but did when he was shown how it was part of the accident. The shop made sure everything was fixed. When I got my car back, it was cleaned and it looked like nothing ever happened. These guys kept there word and made sure I received exceptional service. Thank you

An
Review №22

Had my windsheild smashed, Stopped by and visited Lance who was very professional! He told me I would have to wait a week for the windsheild to come in and then they will put it on as soon as possible. Within a couple days, not even a week I recieved a call from them saying the vehicle was all set! Great Service!

Jo
Review №23

Very professional and friendly. My door wouldn’t open after I hit a pole and within 5 minutes I was walking out the door with a fixed door. I would recommend them to everyone.

Ri
Review №24

The repairs were completed on time and my car looks better than before . I will always remember and admire how easy they made the whole process and how they took all the stress out and made it a smooth experience. The best part is how friendly and professional the staff were. I was impressed with how quickly and smoothly everything went. Definitely bringing all my cars back here over and over again! I highly recommend these guys!

It
Review №25

Lance was great. He kept me up to date on my vehicle progress, when parts came in, when the car would be done & if parts were on back order and how long they would take to come in. The day my car was done I didn’t have a ride to come pick it up so he came to Clinton Twp to come pick me up which was very great. He worked well with me with the dealership that was delivering my parts and what not. Also, when I took my car there it was super messy, when I got my car back it was spotless basically! They cleaned up and vacuumed my car out. The techs are awesome & polite also! Overall, I would recommend this place if you need to take your car to a collision shop!

Sa
Review №26

Tony/Vulaj and team Collision Repair Shop,, Thank You for the wonderful work, you did on my husbands Aston Martin.You guys did a wonderful job, prompt fast and professional. Kudos!!!

ka
Review №27

The collision shop was amazing, they work efficiently and on time, I only trust them!

Co
Review №28

This is the kind of business you want in your neighborhood. I am looking to sell my moms car as she is no longer able to drive and it needed a touch up. There were a couple pieces of trim that needed to be removed and I did not want to break them.I drive the half mile up to The Collision Repair Shop and asked if they could do so and how much. They had both off shortly with no problems at all. AND THEY DID IT FOR FREE!It seems everyone else if trying to rip you off any chance they get. And here is a company that helps out it neighbor and wants nothing in return. Thank you!I would use this business.

vi
Review №29

Brought my BMW M6 in for the carbon fiber roof. The clear coat was peeling on it. No other shop would touch my car. They did a awesome job it came out looking like factory. Highly recommend this place.

Mo
Review №30

Busted my tire up and no one to take me to get it fixed. Guy loaded me and my tire up and took us to his sister repair shop. If that ain’t 5 star service idk what is.

De
Review №31

Came in and got my car fixed right away and reasonable prices!

Br
Review №32

Definitely a wow moment. The type of repairs completed made me feel like my “accident” never occurred. Besides the work, they were very informative and understanding . Always gave on time answers and understand tough circumstances. I really appreciate you guys. Thank you very much for your services. Lifetime customer here

Ga
Review №33

This is hands down the best repair shop. The staff was extremely helpful and professional. I trust their extensive knowledge and advice. I never write reviews, but my experience was so great that I wanted others to know! If you need any auto repair- this is the place to go.

Ar
Review №34

Came here to get my side view mirror replaced. Lance was professional and easy to work with. Received a good deal on my parts and he also helped clear up some minor dings on my car that I had before coming here! Great place!

U
Review №35

Great body work on my audi.

Ni
Review №36

Excellent service and body work done to my almost totaled car. Couldnt be happier!! Thank you again!!

An
Review №37

My friend Marissa referred me, she said it was someone she knew. They treated me like family, I don’t think they took to long for the repairs. After dealing covid and getting the appropriate parts to keep the car true and genuine. They did an amazing job and highly recommended anyone reading this review for future business! Give them the opportunity you won’t be disappointed.

Le
Review №38

This collision shop is one of the best!! Highly recommend

Ni
Review №39

Professional and polite customer service. I was very impressed with their overall quality of work, professionalism and accommodation of the staff. The work was done very well and the car was ready sooner than estimated. It looks and drives great! Very happy to send my referrals here!

Do
Review №40

The services was professional and so was the customer service. Im very satisfied with their work

Ma
Review №41

Great quality! They were the best quote I got. Lance was professional and honest! Will send anyone I know to them.

le
Review №42

They were immediately able to service my car so that I could get back to work. They gave me a quote and were honest . My car works great now and haven’t had any issues .

De
Review №43

Awesome experience we were able to work together every step of the way to find solutions that worked for both of us. Customer service was great and the work they did on my car was 100xs better. Bring your car here for sure.

La
Review №44

Had my bumper fixed here. Great place, amazing prices and service, fast. Staff is super nice.

Bo
Review №45

I got my car front repaired. They fixed my car within a few days! And the quality is excellent! When I say go here! Go here! No where else! The price was decent too!

Re
Review №46

I inquired about scratches in my car and asked for advise on how to repair it. Lance was so kind and offered great advice and repaired it at a great value. Thanks!

T
Review №47

My car, a 2017 Chevrolet Volt, was involved in a fender-bender and needed some extensive front end repair. Tony looked it over and gave me what I felt to be a fair estimate for the repairs. The job involved about a week for ordering parts and about 4 days for the repair itself. The crew did a fantastic job on the restoration which included some skillful repair and painting work on the aluminum hood! The car looks brand new again! They also detailed the car and repainted the mirror (which had been damaged earlier) at no extra charge. Additionally, the repair was finished earlier than was originally estimated. Thanks again Tony and crew for the Beautiful, Professional and Prompt Repair!

Am
Review №48

Drove all the way from Macomb to have my car fixed here. They got the job done and was worth the drive. Super nice people, great customer service, very happy.

Ke
Review №49

These guys are the best! Im so happy to have a repair shop where I can trust that Im getting excellent service for a great price. Everyone is super friendly and they work hard to get your car back to you same day or soon as possible. Today I picked up my car and not only did my new bumper match the rest of the vehicle color perfectly the inside had been vacuumed and wiped down. Now thats star treatment. Thanks guys!

Sh
Review №50

Took my car here to repair a few things and the staff was so professional. They explained exactly what was wrong, which was very appreciated. Don’t hesitate to come here! This will be my go-to collection repair shop from now on. Thanks again!

Yo
Review №51

These Guys are Great, especially Lance, and Malik

To
Review №52

Great customer service and friendly staff!

Ch
Review №53

The valet driver crashed my vehicle at a wedding and I brought it here. My car was hit bad. I didn’t think they were going to be able to fix it. But it came out perfect. Like nothing happened. I was very happy. I will be returning if I have any other incidents.

Se
Review №54

The best service I’ve ever had!! My windshield was cracked so bad I pulled over on the side of the road and they came through SO QUICK!! I was so nervous and everyone told me contact collision repair shop! They had my car ready to go in a matter of 30 minutes!

An
Review №55

Amazing Collision Shop! They helped repair my car which got hit during an accident and it looks brand new! Great prices and friendly service.

J
Review №56

WOW!! Yes, its still possible to get outstanding service out there!! I took my Mustang to the guys at The Collision Repair Shop in Ferndale to take some rust off my hood and paint it. I had read their stellar reviews online, so I figured Id give them a chance. All I can say is that not only was it ready when promised, but the paint job looked AMAZING, and made my car look like it did when I bought it 5 years ago! Naturally I expected to find dust and probably overspray all over my car after the job was done, but was pleasantly surprised to find the car absolutely spotless! I just cant say enough about these guys. They will most definitely be my go to for all my body work needs in the future. The Collision Repair Shop guys really put the P in Professional...great job guys!!!

Me
Review №57

I was backing out in the snow and slid the front left of my sisters jeep along the fence, dislodging the plastic part over the tire. Lance opened the garage for us right away and the team clipped it back in. The guys were all kind and fixed it in minutes. We will definitely be back and highly recommend The Collision Repair Shop!

Em
Review №58

I brought my car to The Collision Repair Shop during the holidays after my car was rear-ended. The owner of The Collision Repair Shop Lance and his staff were very helpful informing me what parts needed to be replaced and what expectations on when this job would get completed.Lance worked with my insurance company to get the proper approvals so he can order the correct parts in a timely fashion. Since I reside in Chicago, IL; Lance and his staff provided me with status updates on my car during this time.Once my car was completed with all of the repairs; my cars rear end looked brand new and there was no showing of an accident. The paint matches the whole car and they didnt cut any corners. My car was also detailed from the inside and outside of the vehicle.Ill be referring all my friends/family to The Collision Repair Shop for any work needed for anyones automobile.

Ma
Review №59

Ok, so I hit the wall on 696 a few months back and couldn’t open my hood. My car likes to burn oil and I was stressed about getting to and from work without being to check or add oil. Lance and Malik stayed 3 extra hours on a Saturday nonetheless!!! They got my hood open! They didn’t except any money I tried to give them. Lance and Malik were thrilled they were able to help me out, and I’m a Veteran. These are a couple of the most genuine individuals I’ve ever met and I will always go to them for ANY automotive repairs or maintenance going forward.

Ir
Review №60

I have all my cars painted and repaired at The Collision Repair Shop. They go above and beyond with their attention to detail and customer service. I couldn’t imagine going anywhere else.I just had them replace the barring on my Jeep this past weekend and I could not be any happier with the work.

Ju
Review №61

I love this place my family has used them for years I would never go anywhere else unless you like it when a mechanic checks your car and finds something wrong you come here.. The most honest people they would never rip you off thats why I dont go anywhere else.

Sh
Review №62

Got into a car accident and took my car to the collision repair shop. Lance made sure everything was taken care of and done on a timely manner. When I got my car back he made sure I was satisfied with the work that was done.

Yo
Review №63

I got into an accident earlier this month and I was worried where should I take my car to due to previous experiences. However the collision repair shop gave me hope again in trusting someone with my car. Not only they did a phenomenal job, you cant beat the price of their services in addition to their great customer service. Definitely recommending it.

Da
Review №64

Great experience from these guys. They brought my car back to life. Everything looks the same as before, nice quality and speedy service.

Ac
Review №65

Tony and Lance very knowledgeable. Quality of service and guarantee of good work promised... very recommended.

yo
Review №66

I came here with my 2019 GMC Yukon. I was involved in a wreck on black ice. I hit a wall and ruined the entire side of my car. I have never been involved in a collision and decided to take it here. They took care of everything with my Statefarm. They waived my deductible and gave me back my car quickly. When I went to go pick it up. It looked like nothing happened. I want to thank Lance and the guys at the shop for helping me out during a stressful time. Thank you guys.

Je
Review №67

They have the most expensive prices in town. Just be aware that they will allow your car to sit up there without reaching out to the insurance companies in an attempt to rack up storage fees. Your repairs will likely be more than insurance will pay and YOU will be paying out of pocket for the remaining balance. Save yourself the troubles and go elsewhere.

Ro
Review №68

Great paint job. The painter there does amazing work. I highly recommend.

Br
Review №69

Lance was soooooooooo amazing and helpful. The guys here took care of me and my car for little to nothing! It’s not often meeting GOOD PEOPLE that’s helpful, I would recommend this place to Jesus Christ if I could!!!!! Thank you guys!!!!!!!!

Hi
Review №70

Good, helpful, and honest mechanics you need something done this the spot!

D
Review №71

I damaged my brand new Chevy Camaro and was so distraught as to if it could be fixed like new. I hoped online immediately searching for the best repair shop and read nothing but rave reviews about The Collision Repair Shop. Upon arrival I was greeted promptly by Tony who eased my worry and assured me hed get it back to looking brand new. When I picked my dream car up I clapped and smiled at how awesome my car looked! I assured Lance and Tony that I must do a review to tell others about the amazing job they did and most definitely would recommend the shop to oil others.

sp
Review №72

The shop did a wonderful job and was very professional and responsive to any of my questions or concerns. I would highly recommend this business to anyone.

Eb
Review №73

Great Customer Service and Took care of me and my car...Thanks for the service

Ca
Review №74

I recently had some body work done on my van here and they did an AMAZING job! They far exceeded my expectations! Not only was the body work and paint PERFECT, but when I picked up my vehicle it was vacuumed and cleaned on the interior too! Its clear they took the time to make sure everything was taken care of. The staff were all super helpful as well. I will definitely be using their services again!

La
Review №75

They really know how to treat there customers. I have been coming here for years and they are always quick and efficient. The cost of repairs are always fair and they work with you if need be. Thank you for everything and always helping me out. I appreciate and I will recommend you guys to everyone.

Sa
Review №76

Best people ever to work on your car! Professionally done always with a few of my cars from sedans to SUVs, on lining everything up with the car leaving no gaps, perfect paint job and immaculate customer service. Picked up all the cars with a smile.

Mo
Review №77

Love this place I recommend it to everyone I know when something happens to there car. Car accidents are stressful and they really help you and make sure your taken care of both with your car and through your insurance I’m very picky and hate seeing replaced parts but they really know what they’re doing it’s like the damage was never even there thank you to everyone at Collision reapair shop will deff come back if I need to in the future

Ad
Review №78

Hands down the best repair shop. Precessional customer service and great quality of work.

Ti
Review №79

The quality in respect of this team amazes me my car would not drive I was stuck in a snowstorm One phone call later I was in a warm tow truck, 3 days later my car was good as new, thank you guy so much!!

OU
Review №80

Very professional and great customer service

Co
Review №81

Hooked my 2020 vehicle up multiple times, very good business. Most definitely would recommend👍

Do
Review №82

Excellent service. Highly recommended! Best in Detroit!

Ac
Review №83

Lance and Tony are extremely professional, and knowledgable know exactly what you need. They will consult and guide you through any issues. Hands down best service I have received from any body shop in Metro detroit.

Ni
Review №84

I was referred to this place by a person who has used them in the past. My 2018 Range Rover was side swiped from the first winter storm this year. I had a high deductible and as well as I wanted a shop who can provide quality work. My friend told me they did wonderful work on his Audi, so I decided to come here. After dealing with State Farm and my deductible, my car came out looking perfect. This shop really understand vehicle quality and customer care. My car was fully detailed. They waived my entire deductible. I was very pleased. I will always recommend them to anyone who is need of a good collision shop. Thank you again for providing such great care on my car and making this experience a great one.

Re
Review №85

Prior to visiting The Collision Shop, I stopped at 3 other shops to get quotes. Ed at the collision shop was professional, very fair and the best all around quote. He offered me a rental car (brand new Toyota Rav) or 10% off the already best quote I received. I was very impressed with every step from start to finish. I believe the girls name who answered the calls was Kayla, (my apologies if wrong) :) She was so amazing also! I have already referred people and will go back if needed. He went above and beyond! He even fixed something on the inside at no charge. My car looked brand new! Wow, thank you, I really appreciate great customer service and your awesome work! Oh and Ed was able to get the work done in 2 days for a lease turn in. Superb!!!

Ma
Review №86

Amazing service, went in for a small scratch on the front of my car and they went beyond on what they had to do. I recommend everyone to go here will for sure tell my friends about it. Very professional work place.

Ge
Review №87

Car looks amazing. Always will come back for if I need to.

Ki
Review №88

I brought our 2007 Lexus here to have the door hinges replaced. The hinges were rusty and preventing the door from opening and closing freely. The car is our extra car. It has more than 200,000 miles and quite a few scratches in the paint. How about when I picked the car up from getting the hinges fixed - they had buffed out the scratches on the car too - WITHOUT CHARGING ME!! I was so impressed that they did this as a complimentary service. Tony had the car looking brand new!!! Now I want to take it back to them to have all the other little details fixed. These are some good, honest, hard -working guys! I highly recommend them for your auto repair needs. Thank you Tony! We will be back!

ma
Review №89

Great experience for repair of my car. Lance is very organized, knowledgeable, and able to guide the customer through the process. It did take longer than I thought it would, but there was a good explanation for this. All staff I interacted with were helpful and skilled at their craft.My car was washed and there was a young man spot cleaning it again when I picked it up.I was very happy with results and would recommend their services to anyone.

Ni
Review №90

Had a minor fender bending on my morning commute today and Lance at collision repair was able to buff out the damage in minutes at no cost, and touch up the paint.I have used these guys in the past for other repairs to my wife’s car and that job was also top notch. Highly recommend.

Ha
Review №91

The collision repair shop was absolutely amazing. They got me in right away and we’re so attentive to my needs and my cars needs :) Lance and Malik were so professional and kind. I would recommend anyone to them!!!

Di
Review №92

I can’t speak enough about this repair shop! They are so professional and offer great deals! I got into an automobile accident and brought my car in to them. As soon as I brought it in, they eased my mind since it was my first accident. They dealt with my insurance directly and saved me a great deal of headache. My car is looking brand new and they even detailed it!! This is now and will forever be my go to repair shop!!! The employees always have a smile and they won’t let you leave if you don’t have a smile on your face! I recommend this place highly to all my friends and family! They have really amazing deals so you won’t regret coming here! They will take care of you like you’re family. Absolutely love love love these guys! They truly go above and beyond

Re
Review №93

Great work and price

Ni
Review №94

I was rear ended by someone on the freeway and the insurance company wanted to refer me to their in network shops but the places had awful reviews. After a quick google search I found The Collision Repair Shop and read thru the reviews saw the pictures and figured I would go with them. Let me say I can see why the shop has excellent reviews! I must commend Lance who is not only incredibly sweet but he knocked some money off my deductible! Lastly, the work was impeccable I mean my vehicle looked as pristine from the moment I bought it! I also want to say this was my first accident in decades and the fact that I found this shop on a whim basically and everything turned out awesome if you are looking please just go here you won’t regret it!!

Ch
Review №95

This Collision Shop is awesome! The location is easy to find and They’re professional & timely. I was quoted approximately 14 days for my repair and they delivered! They kept me informed and up to date on the progress of my car which I’ve never experienced before, other collision shops just let you wait until they’re ready so to speak. The environment is quaint and the staff was great. I’d highly recommend taking your vehicle here for mechanical or collision repairs. I’ve been back for simple maintenance a few times since my 1st visit. I know what I’m getting and the work is excellent!

De
Review №96

I have a 2007 VW GTI has to get repairs on it from some one backing up into me. They did a great job and got it back to me in a timely manner. The car came back cleaner than they got it. Highly recommend.

De
Review №97

I was involved in a rear end collision with Mercedes. I was looking for an honest place that provides great collision repairs without charging me an arm and a leg. Every place I visited were charging me a lot due to the vehicle I was driving. I began to think due to being a woman I was being charged a lot possibly them thinking I wouldn’t know any better. Once I came here and received an estimate for the collision repair shop, the prices were much reasonable. The repairs came out perfect like nothing ever happened. I recommend everyone coming to the collision repair shop. They care about people and not see dollars sign when someone else walks in. The staff were perfect, lance and tony really took care of me. Thank you soo much. 😊👍🏻

li
Review №98

Can’t say enough about Lance and the team here — we had an issue with our insurance and they went above and beyond to negotiate and advocate on our behalf. Our experience from start to finish was great and we so appreciate all they did for us. We will definitely use them next time.

Ex
Review №99

Update:My car was returned 11 September 2019 they do awesome work. The workman/craftmanship is above national standards. They have some kinks to work out regarding reliability of message to customer & doing better job of dust removal from the vehicle post paint, time projection to customer and insurance.Suggestion:Turn the persons car on if you keep it longer than 10 days.original review was a 1.In a moment of transparency Mr. Lance (site manager) personally called to ask if I was satisfied. He noted the mitigation of the insurance carrier. THEY WORK WITH INSURANCE COMPANIES TO GET YOU THE BEST RESULTS.This small step bumps them up 3 points.Original post:They have had my car for a month been paid in full and are not returning my car and not giving a reason as to why? Will come back and update I am disabled and have a child and do not live in this state.

4-
Review №100

This place is awesome I recommend this place to everyone

Information
100 Photos
100 Comments
4.9 Rating
  • Address:836 E 9 Mile Rd, Ferndale, MI 48220, United States
  • Site:https://thecollisionrepairshop.com/
  • Phone:+1 248-545-4600
Categories
  • Auto body shop
  • Auto glass shop
  • Auto repair shop
  • Brake shop
  • Mechanic
  • Towing service
Working hours
  • Monday:9AM–1PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
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