Drove the van off the lot and went into limp mode within first 60 miles. Owner said hed help take care of it when I called from the side of the road, but never heard a word from him again after multiple attempts to contact him. Less than 500 miles later, the engine blew while going down the interstate.
What a wonderful environment to puchase a car. I am so impressed with my experience.The vehicle I purchased was flawless and very favorably priced. I feel I can trust Johnny and Auto Plug with respect to the quality and price of the vehicle. And trust is critical when shopping for a used vehicle ☺️✌🏻
Great place to purchase a car! Johnny is very enthusiastic and welcoming! You can tell he’s excited about his work and wants to make sure his customers are happy. The mechanics on staff are hard working and took care of the few small repairs in a timely fashion.I purchased a 2012 Chevy Malibu and 3 months later I’m still very happy I bought it!
Had the best experience with The Auto Plug! Great customer service from a very nice and caring person. Thank You Sebastian! I will let everyone I know how great you and this business is. I will be back to get some work done very soon. Until then Thank You
They are very polite people. I was in and out of there very fast. If you need a car definitely go through them
DO NOT BUY FROM THIS DEALER IF YOU ARE NOT A MECHANIC. After having my 04 f350 from December to now I can tell you with certainty that their mechanics spent no more than 3 hours diagnosing and repairing problems on my truck. in the time Ive had it, I have found structural damage to the frame. Found that the turbo only had one mounting bolt holding it in. the fan clutch was haphazardly wired instead of being replaced. original fuel pump was full of rust and killed two injectors a month after I got the truck. along with smaller things like no parking brake(its a manual truck) and the drivers door lock doesnt unlock. Im a Snowcat mechanic and I know what I was getting into, BUT IF YOURE NOT A MECHANIC STEER CLEAR.
Hard to find cars. Semi older cars it seems, decent milage. cars for people searching for rare and competive prices.owner must know what sells.we drove 6 hrs each way to pick up one.
Great group of people at The Auto Plug. Had messaged Johnny on Facebook Marketplace about a vehicle he had for sale and I told him I’d be coming from 3 hours away, so he did everything he could to inform me and send pics of the vehicle, he even sent over the carfax to me, all so I wouldn’t be wasting my time or his. In the end I didn’t end up purchasing the vehicle due to personal reasons, but the great service, even over the Internet, definitely made the experience a whole lot better.
Great business! Johnny was very helpful, and shows great enthusiasm in his job. We had a great experience and highly recommend it there! 10/10
Hands down by far my best car buying experience! Luke was my salesman but we also had the pleasure of meeting Johnny they are both very kind and full of smiles. I absolutely love how honest they are as we all know that is hard to find these days. They went above and beyond and I got a great deal I couldnt be happier with my purchase. And did I mention they didnt hassle me at all for my business. I highly recommend these guys if your looking for a vehicle.
I bought plenty of cars and by far worst customer service and professionalism..he told me he would hold car i tell the guy im omw.i get 10 minutes from a 2 hour ride for these people to lie and say they thought they sold it to me when they sold it to someone else..stay away from here
I had a wonderful experience from when I got there to when I drove off with my purchased Volvo. The team here is amazing and very helpful and made the whole process a piece of cake. After car hunting for a few weeks and having less than desirable encounters at other dealers The Auto Plug was a breath of fresh air. Thanks again guys!
This place is a pleasure to do business with. They have good quality vehicles here. The smoothest and quickest transaction at a car dealership I have ever experienced. It took only an hour to be driving off in my new to me Lincoln Navigator!!!! John is the man!!!!
Outstanding Customer service! Was extremely detailed and honest when showing me cars. This place never made me feel pressured to buy. But instead made me feel comfortable and like I was buying a car from a friend.
Best place to buy a car. I loved the experience and everything about the shop. The people were very nice and were very comforting when I entered the shop. I got greeted with kindness and love right when I stepped through that front door. Speak to Nate and Luis very professional people! They run this place very well and just want to take care of the customers! I bought a 2005 mercury mountaineer and I couldn’t be more satisfied with my purchase! No buyers remorse over here! Thanks to everyone over at TheAutoPlugs family
Great service and even better DEALS! Johnny Diamond is one of the best people I have ever worked with.
BEST car buying experience ever. Friendly, helpful even after the car had an issue. Flexible options dont make a mistake, check them out FIRST.
I should of read the reviews first. I regret this purchase and am in a current civil lawsuit against these dirty salesman
Very nice and professional people..... I had the best experience with these guys....Great customer service very honest and accommodating.....Johnny was the best....thank you The Auto Plug from my husband and I. I highly recommend them👍
After a few bad experiences at other dealerships and being made to feel undervalued as a customer, I took a chance on contacting Johnny at the Auto Plug about a Scion tC. It felt like I was buying from my own friend. I never felt pressured to buy and even my son felt comfortable around the place. Johnny was very helpful throughout the whole process and I’d definitely recommend this place to all my friends
Got my car back in November after someone totaled my other — Johnny was super helpful and got me a car fast for a great deal. She’s still in great condition and is going to last me a long time. Thank you!! :-)
The Auto Plug helped me get a car when My back was against the wall. I’ve gotten turned down several times, before finding them on cargurus. The staff was amazing, everyone pitched in, in making my process fast and easy! Johnny made everything so simple. The over all experience was great and I will recommend The auto plug to anyone.
My experience in buying vehicle has never been easier. Khalid Sultan, I hope Im getting that right. Hes easy to talk to and very nice person. I highly recommend him. And thanks for my new mustang this car is freaking awesome !!
I recently purchased a vehicle from here and I must say, I am absolutely astounded by the service. The car salesman greeted me with kindness and instantly helped me with whatever I needed in terms of car buying. They knew exactly what they were talking about and they helped me find a car in my price range! 💰😎 I want to say thank you for the great service and the great car! Please check them out!
I found a Honda Element online and contacted Johnny to inquire about the vehicle, he was very responsive and honest about the pros and cons of the vehicle. He could have easily not have been, considering I live 900 miles from him in Florida! He made a couple of minor repairs and helped me arrange shipping to Florida which went without a problem at all and the shipping cost was more than fair too! . A day later the vehicle title arrived in the mail. I would not hesitate to buy another vehicle from Johnny and The Auto Plug.
Great experience buying my Audi! Very honest and transparent through the whole transaction. Recommending this place to all my friends and family. Thanks John, Luke, and Gaspar!
Car broke down two dat after purchase..over priced ..dirty business
John and his team were very pleasant and helpful. John gave me a fair price and I valued his honesty. His positive energetic personality was refreshing to do business with.
Some of the best services I’ve seen or received in a dealership. Will not let you down.
I want to say The Auto Plug great place to buy your next auto, friendly people, helpful willing to work with all type of credit. Johnny and Gasper where both helpful and good to work with I highly recommend The Auto Plug
Just bought this car a couple days ago, it’s amazing! No issues with it, runs great. Sweetest guy ever! 10/10
I regret ever comin here.worst car I ever bought
I saw my vehicle listed online and from the moment I contacted the number listed they were very helpful even with directions on getting there I bought a 2010 Ford edge back in October 2019 Here it is March and I haven’t had any issues at all I love my truck and would definitely recommend car shopping with them
Brought a truck from the auto plug these are some cool. Guys understanding and have great cars couldn’t have found a batter place to get a ride last mine wanted extra things done for the road they also handle it well be back gaspar, John and Luke are great guys give them a try
LIARS ! LIARS !BAD PEOPLE !BE CAREFUL
My experience with auto plug was absolutely amazing. Customer service was impeccable and the resources were unlimited. Thank you John and Nate
Johnny and Casper are awesome people God bless them and there families. Tremendous dealership awesome cars very positive attitude
Fair price and convenient hours.
Great guys with great vibes I definitely will be buying another car from you. You are very professional and reliable
Great experience buying here. John went above and beyond with his customer service. Will definitely be recommending him in the future!
Best place to get a car from these guys are very reasonable and the customer service is outstanding the people there really make u feel like family.
GREAT PEOPLE TO DO BUSINESS WITH, JOHNNY REALLY CARES ABOUT HIS CUSTOMERS AND TAKES THE TIME TO EXPLAIN EVERYTHING. KEEP UP THE GREAT WORK GUYS
Johnny Diamond best car buying experience i have never been this excited giving away my money before. Love my new mazda miata convertible and can’t wait to come back to buy a scooter in the summer!
Truly outstanding Guys. Best customer experience I’ve had. I recommend checking them out.
Had an amazing, pressure free experience. Great vehicles to choose from, great people to work with, highly recommend The Auto Plug!
Had an awesome experience with these guys. Very lively and had a lot of energy!
Great salesperson, got a jeep laredo for an awesome price, after six months works as a charm, no problems, Im recommending it to everyone
Good customer service, you will no go put here without car 👍🏻
Wonderful staff! And the best deals in the Chicagoland area. Would highly recommend!!!
This sales team was highly intelligent and honest about their lot. Great options and very respectful staff.
Very good service and I am satisfied with the car I bought
I’ve had to purchase 4 cars in my lifetime and this dealership was the most efficient
Love the customer service. This would be a place I would go again to buy another car if I had more money.
You will not find anyone out here as straight forward as Johnny. He cares about his customers and without a doubt go above and beyond for them.
Had an amazing experience. Fun, honest, respectful group.
Johnny is the best in the west very great business man and holds his word
Very good people they took care of me
Great car for a great price. Thank you TheAutoPlug!
Awesome customer service right away when walking in. Johnny goes above and beyond for his customers!
Great service i recomended to every one
Has an interesting mix of cars and trucks.
Real Exciting!
Had a wonderful experience. 👌👌
Very genuine and enthusiastic staff
Very nice stuff 👍
Thanks a lot to John! It was a pleasure to do business with him
Good honest people
Deals deals deals baby!!