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Elmhurst Auto Group
455 W Lake St, Elmhurst, IL 60126, United States
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Elmhurst Auto Group

Comments
Ni
Review №1

Came in to get service done on my Corolla and was a very pleasant trip. Dave H of the service center was very helpful and friendly. I will need additional services done and will reach out to him for setting up the appointment.

Ot
Review №2

These guys had a part listed on Amazon for twice the instore price...The reason Im given yall 5 star is the good customer service from the guy at parts and services.

RO
Review №3

They sell the most reliable used cars. Better than other dealerships weve purchased from including other Toyota dealerships. Family and friends included, weve purchased over a dozen here. Excellent service department too!

Br
Review №4

Excellent Service. Could not be happier

Je
Review №5

The place is clean, employees very helpful, & very good service plus has many discounts for auto sevices.

Ha
Review №6

Garbage service, few weeks ago they performed an oil change and they didnt put enough or it wasnt synthetic...etc when I brake it shows low oil presure, checked the gauge it doesnt show any sign of oil, when I came back, they still didnt admit that it was their mistake, and still charging me for the whole services, Keep in mind that lubricant starvation will lead to metal-to-metal contact and engine failure.

Ma
Review №7

Amaising experience. Kevin Merse put us at ease. He is very patient, knowledgeable and efficient. We are very happy with our new Toyota Corolla . Thank you Kevin! We will come again

Ch
Review №8

I have been a repeat customer of Elmhurst Toyota for 14 years, recommended them to family and friends. From car purchase to service, the quality of work and customer service is top notch. The loyalty continues now with my recent purchase of a pre-owned vehicle at Elmhurst BMW. Both companies have the same owner (Elmhurst Auto Group) and are next door to one another. My recent purchase was another top-notch experience.. from the car online being detailed and looking its best in the pictures to my visit in person. The purchase process was smooth and non-pressured. The highest level of vehicle quality and customer service was present every moment. Thank you Elmhurst Toyota and BMW for your continued great experiences.

Jo
Review №9

People are nice, the place is nice and they do the job right, specially dave honest and he really help customer with respect.

Cr
Review №10

I have a auto repair shop and by my parts from here the very reasonable price just as much as the parts store very knowledgeable and friendly staff pleasure to do business with them

Da
Review №11

As always best service around

Ry
Review №12

Clean great and professional. Bought a ford edge preowned, in and out within a couple of hours

Di
Review №13

Its a dealership always something else wrong.

Jo
Review №14

Friendly people, not crowded waiting room, clean wait area, work was done in right time.

Di
Review №15

Nice place for the service of your car.

Ra
Review №16

Good environment and very helpful staff!

Jo
Review №17

Great service!!

lu
Review №18

Great parts department

Mi
Review №19

The Best Service Department!

Ce
Review №20

Had a oil change today and always feel everyone is friendly and professional. Eric was the service agent that assisted me and kept me up to date on the time frame it would be finished. The waiting area is large size with tables and chairs and some have newspapers on them. Theres a large screen TV to help pass the time away. Also there is an area with different kinds of coffee all free. Vending machines available for candy, cold drinks which was broken and one other snack machine. Eric came by to say the car was done, check out was quick and the car was waiting in the lot with a nice wash job. This dealership is friendly and a nice show room.

Mi
Review №21

Very nice experience. Bought my new 2018 Highlander here.Andrew do all process very professional way.0.9% for 60 months.Totals 37000 after all taxes.Car is Toyota Highlander LE plus.Making deal with young dealers is beneficial. Very. happy with my new car.PS.Taxes on my car are only 7%.

Da
Review №22

They respect you & are hknest in the service department.....but with all good comes some bad.....but Ill keep that to myself.

Be
Review №23

The salesperson was very attentive and genuinely polite

Jo
Review №24

Been going to Elmhurst Toyota since 1995. Ive purchased 5 vehicles from them and have my service completed there. I even bring my company vehicle (Ford) and my wifes Jeep wrangler there for service. They always keep me well informed and have always been respectful. This dealership is extremely honest and will never fall short of your expectations.

Su
Review №25

I look upon car maintenance as akin to medical checkups for the vehicle-not usually pleasant, but needing to be done. But they do make the experience as painless as possible.

Sh
Review №26

I have a Jaguar 2003 S-Type and received the TLC and patience that it needed. Thank you Scott from Jaguar Elmhurst. Happy New Year!

Do
Review №27

Very good informed service guys, at least at Toyota

Jo
Review №28

I always have a great experience whenever I go for my oil change. I never have to wait. Dave Hsu is always professional and personable. I highly recommend this place.

Ro
Review №29

Was at Elmhurst jaguar even though I both my car there new 3 years every time I go there I feel like they feel there doing me a favor especially in service I walked around while waiting for my car not one person asked if I needed help and then was told car was done going to wash it then delivered it dirty so will probably not be going back for service

Ju
Review №30

Good dealership and very professional people

Do
Review №31

Professional services. Good place. Good service.Im satisfied with them. I recommend them.

Mo
Review №32

Love going here so welcoming

Sa
Review №33

I purchased my Prius here a few years ago (at a great price) and have always brought it here for service. Never encountered a problem with service of the vehicle. Staff is professional and they take the time to explain things, given the increased complexity of vehicles, especially hybrids. Brian Corrigan helped me out this time and he was no exception to that.Waiting area is large and comfortable if you decide to wait. If the work will take long, or they are really busy, they offer a shuttle service to drive you home (within a reasonable distance) and then pick you up when the work is done. Ive used this a few times so I could work from home while the car is serviced.Overall I highly recommend this location.

An
Review №34

Elmhurst Toyota great place to shop very satisfied with the salesman and the finance and insurance guy very helpful got us what we needed the payments we wanted and got us into the car we really wanted.

Me
Review №35

Pleasant atmosphere staff was very helpful in getting me what I wanted no long waiting to see if your approved..

Ad
Review №36

Great facility but they lack good customer service. Employees were not happy, especially the Hispanic guy serving at the parts Dept counter... Why?!

ab
Review №37

Nice place to service your car

Ek
Review №38

Really bad survive and lack of patience with customers. I know they had other work but if someone comes in, you need to attend to them.

Gr
Review №39

Super contemporary Toyota dealer, cutting-edge waiting room and service area

Ge
Review №40

It is a good place to buy a car. The car dealers are still friendly alongside work costumer service

T
Review №41

Toyota Auto sales. Check parts prices online.

Ki
Review №42

We just bought a used Toyota corrola great car great price thanks Pete .

Da
Review №43

Drove by, looks like they do good work there many vehicles present there.

Iv
Review №44

Auto servicing I can trust as a mechanic myself they are very honest

Be
Review №45

Good service knowledgeable for the most part

Ka
Review №46

I have never purchased a vehicle from another dealer and never plan to. The people - sales, service, and owners - are great!

El
Review №47

They have very helpful used car sales people.

Pa
Review №48

Good work an price is good

Ma
Review №49

I bought 2 cars from them. Good honest service all around.

HS
Review №50

Always great and friendly service.

Al
Review №51

Nice people and good place to do business

De
Review №52

Service department always courteous and knowledgeable.

Do
Review №53

Simply the best.

Ra
Review №54

Well maintained Toyota service facility

to
Review №55

Good guy . Nice shop.

Im
Review №56

Service was terrible and took a while. Very expensive

Ro
Review №57

What a great crew they have!!!

Mi
Review №58

Joel, the service advisor, provided outstanding service!

Ar
Review №59

Excellent service department.

Pa
Review №60

Nice people

Jo
Review №61

Great service

St
Review №62

Wipe your hands clean after greeting

Pa
Review №63

Rude sellers

Ka
Review №64

Great service!

Am
Review №65

Nice working people

Ki
Review №66

Great!

Je
Review №67

Great service

We
Review №68

Great dealership

St
Review №69

Worst customer service!

Ju
Review №70

Always courtesy

ma
Review №71

Great service

Ze
Review №72

Excellent service

Va
Review №73

Great!!!

As
Review №74

Excellent service

hu
Review №75

Good

Ro
Review №76

Nice

Ca
Review №77

High prices

Lu
Review №78

They are not attentive, not bad service to those who do not soften groin

Di
Review №79

It cant be done with these people. We went 4 times to buy a car and we could never make deals with them.

Jo
Review №80

The true was very kind

Ig
Review №81

Good service

Information
100 Photos
81 Comments
4.4 Rating
  • Address:455 W Lake St, Elmhurst, IL 60126, United States
  • Site:http://elmhurstautogroup.com/
  • Phone:+1 800-266-3000
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:8AM–8PM
  • Tuesday:Closed
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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