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Elmhurst BMW
500 W Lake St, Elmhurst, IL 60126, United States
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Elmhurst BMW
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Sa
Review №1

Joe was amazing. He was very diligent, responsive, and always followed up with me. I was originally going to use another BMW dealership but with his commitment and consistency, I decided to stick with him and it was a great decision. He’s friendly and not pushy! I would highly recommend him.

Kr
Review №2

Definitely recommend. Josh H is an amazing person, he was very patient through all my questions. Also, Holly was great to work with finalizing everything. Great camaraderie, atmosphere. Thank you!

KL
Review №3

Joe S. was my salesperson at this location. Joe was very professional and communicative throughout the entire process. He answered all of my questions and ensured that all necessary documentation was explained and provided up front to ensure a smooth purchasing process. Highly recommend this location and Joe as a Sales Representative!

Ma
Review №4

Michal is a nice and good seller, he will explain everything when buying a car. He devotes a lot of time to the buyer, always answers the phone and will certainly help in making the right decisions when buying a car. I highly recommend Michal

Dr
Review №5

Elmhurst BMW is excellent. Joe in sales was great to work with, very knowledgeable and informative regarding the details of the cars. He was respectful of my time as well. The finance department was transparent and efficient. My experience here was very pleasant. I highly recommend Elmhurst BMW for those seeking a high quality car buying experience with integrity.

Dh
Review №6

I had to tow my car to get it in for repair since I was stalled on road. My service agent promptlyrecognized that this was likely BMW recall related problem and he was right .Car was repaired with no charge to me .It took a while but they did an excellent job.I highly recommend them.

Su
Review №7

Bought an used Audi 10 days back. Very poor buying experience, even though the sales guy was good looks to be very unsupported by the dealership. They promised to get some work done in next few days after the purchase which I was ok with, had repeated follow up with Devin (sales guy) did not get neither a proper answer nor an appointment for a later date to get it done. Last minute they came up with one key. Extremely poor professionalism. I am not sure how they have so many good reviews.

Ja
Review №8

Excellent car buying experience! I worked diligently with my sales adviser, Joe Svoboda. Joe kept me in the loop and addressed all my inquiries every step of the way. Once the vehicle had been delivered to the dealership his excitement level mirrored mine. Upon arrival Sam (BMW car genius) walked me through the functionally of the vehicle. Sams bubbly personality is infectious!! Went on to do the paperwork and was on my way within an hour and half. Many thanks to Joe for ensuring a smooth and memorable experience.Best,Janet H.

ju
Review №9

Mike was very instrumental on I buying my car, Im from Indiana and he had the car ready for me. Ive bought other vehicles from other dealers and they took hours I was done with in short time. And again thanks Mike

Co
Review №10

Very smooth, easy buying experience. Michal was super busy but still did great to work with me on my purchase.

Ri
Review №11

I called the dealership on Monday about a pre-owned vehicle they had for sale. I asked about a better price and was told that they do not deal on vehicles, they could not go any lower. I said thank you and ended the call. Today I got an e-mail telling me the price had been reduced $1000. ARE YOU KIDDING ME? They did not even want to talk to me yesterday and now they come down? Too bad for them that I found a different car and bought it. I know they have to try to make as much as they can on each vehicle, but they didnt even want to talk to me. CRAZY! I probably would have bought it if they had talked to me and come down a little.

Da
Review №12

I had a great experience with Elmhurst BMW. Everyone at the dealership was kind and courteous. Mike B. was very helpful and professional. Prior to my arrival he answered all my questions via text, phone and email even after hours. He made the purchase process seamless especially since we were out of state customers.

Bi
Review №13

Elmhurst BMW is a First Class dealership that goes above and beyond to ensure that we always have an extremely professional and respectful car buying experience. Michal did a fantastic job making sure that everything went smoothly and that we remembered to check all our belongings so that nothing was left behind at the BMW Store. We live a good distance away so we were very grateful for the reminders and how we were treated so well. Michal was very knowledgeable about the car and explained numerous features and how they work to enhance the driving experience like only a BMW vehicle can. The Finance Manager, David made sure that all the paperwork was ready and provided the smoothest, most headache-free signing process that we ever experienced when buying a car. I can’t say enough about how well Michal, David and the team at Elmhurst BMW went above and beyond to facilitate the best car buying experience we’ve ever had.

Br
Review №14

I would like to thank Elmhurst BMW especially Mr Edward who helped me buy my new car. Highly recommend this dealership, super professional people, and best service so far. Thank you guys, i will see you soon 😊

Be
Review №15

Joe was a real treat to meet. Helped throughout the process and expedited his own work to ensure that I got my car on time. He was excellent and would highly recommend to any interested customer.

An
Review №16

Micheal was a pleasure to work with. Very knowledgeable and pleasant person. Because of him I had the best experience ever when purchasing a vehicle. Thank you Michael for making my car buying experience a pleasure.

Tr
Review №17

This dealership, specifically Eugene, were so pleasant to work with! We did not feel any pressure or rush while we were there. They offered a great deal on a trade (we were going to keep our current car) and we are very happy with our purchase! I would definitely recommend this place!

Ch
Review №18

Eugene was awesome! This was my first experience buying a car so I had a lot of questions. Eugene was very helpful with all of them!I flew in from NC to pick up the car and the process was smooth and simple. Within an hour of arriving at the dealership I was pulling off the lot in my new to me 2015 bmw 335i!Drove it 700+ miles home with no problems! I was a little nervous about buying this vehicle out of state and driving it home but the car was exactly as advertised! I definitely recommend Elmhurst BMW to anyone in or out of state looking to get a new car!

Ka
Review №19

I had a wonderful experience at Elmhurst BMW. Elmhurst is not the closest BMW to my home, but the service I received from our sales agent Michal was phenomenal, so we stayed with Elmhurst. I factory ordered my X7, and it was a wonderful experience from start to finish. The financial manager was great and the genius that showed me all the features of my new car was super helpful and informative!!

fa
Review №20

I had the pleasure of working with Mike today he was very quick with everything and extremely straightforward. He also was very positive throughout the whole process. I ended up leaving with everything exactly as I wanted it to be. Thank you Mike!!!!

O
Review №21

I am from downtown Chicago but chose to go to Elmhurst BMW based on excellent customer experience right from first contact.Josh Hatzigiannis communicated via text first and had the car ready for me to try out when I reached the dealership. The experience of buying the vehicle, learning the car technology and financial paperwork were all extra-ordinary and stress free. Every team member I interacted with was very helpful and knowledgeable, specifically Josh who was my primary contact and salesperson.Unlike at other luxury car dealerships where I felt rushed and had unanswered questions, at BMW Elmhurst I got individualized attention and all queries answered to my satisfaction. Josh helped me pick out the best car with appropriate features based on my needs.Thanks to Josh I got a good deal despite the car shortage and high demand!I highly recommend this place.

Em
Review №22

We tried multiple BMW dealerships in the Chicagoland area, and we had no luck until we worked with Joe at Elmhurst. He was super genuine and answered all of our questions. Additionally, he was very thorough and detail-oriented, which we appreciated. Overall, a great experience from start to finish. We left Elmhurst happy with our new car!

Th
Review №23

The experience was truly 5-Stars. The dealership is a very new building, clean, and had a nice showroom. Joe Svoboda was the most professional person I’ve worked with when buying a car. I’ve been through numerous manufacturers before. He covered all the technical questions and most importantly was honest throughout the process. Highly recommended -

Re
Review №24

We drove from Nebraska to look at a 2015 GT Mustang for my son. Joe Svoboda made the entire process absolutely seamless. He went so far above and beyond, I am beyond impressed and grateful.I would make the 7 hour drive again to buy a car from Joe.

Je
Review №25

Going to a car dealership typically causes me great anxiety, but my recent experience at Elmhurst BMW was smooth, calm and seamless. I have no doubt that is because of Josh Douglas, who handled my turn-in lease inspection, helped me with getting the new car I desired, and with in a week made my turning in the old/acquiring the new car actually enjoyable! AND I love my new car. Thank you Josh!!

Ss
Review №26

My car buying experience with Michal was AMAZING and stress free. I loved how he stayed involved from start to finish. He is VERY detail oriented. If I could give him 10 stars, I would.I highly recommend Michal. Also the staff here are all very friendly!

R
Review №27

Very satisfactory experience. Michal Banach is excellent. He listens and follows through. Elmhurst BMW is a place you can do business. Everyone here seems to carry the same ethos.

Lu
Review №28

Their rep Joe who we worked with went above and beyond. I would give him 10 stars if I could. He even came in on his off day (and wife’s birthday while watching his kids) to help us complete our purchase. He was detailed, helped by texting me with all questions I had and kept me informed throughout the whole process. If you’re looking to buy a car Joe is your guy!!

Jo
Review №29

I highly recommend seeing Glenn for any new or used luxury vehicle. It was nice to deal with an honest salesman. He always got in touch with me right sway. It was the fastest least pressure car buying experience i have ever had. I plan to go buy an X3 for my wife next year when her lease is up. Thanks Glenn for any amazing buying experience..

Da
Review №30

I recently purchased a used 3 series from Elmhurst. Michal from sales was extremely knowledgeable and a pleasure to work with. The whole process was hassle-free and everyone, especially Michal, exceeded my expectations. I would highly recommend this dealership, and would definitely buy another vehicle from them.

Sh
Review №31

Our purchase at Elmhurst BMW was by far our most pleasant car buying experience . Irv and Joe worked as a great tag team. Buying a new car in todays environment had my expectations set low. Irv, recommended by a friend, was as described- professional forthright and timely. We compared all aspects of the purchase with another dealer closer to home. The team at Elmhurst won. All promises kept.The vehicle was highly optioned with all the bells and whistles, most of which are new to me. The Genius Sam Herrera was truly worthy of his title, his patience and intimate knowledge of all details has made the driving experience very pleasurable.Highly recommended.

Co
Review №32

We got a great deal on a fantastic car. In particular, Elmhurst BMW had the used car we bought looking as good as new -- far better than their competition. Ed in sales was fantastic and made the process painless. We wont bother looking at other dealers next time we are on the market!

Am
Review №33

Good experience. There did not seem to be any sales pressure when declining various offers for car protection, extended warranties, etc. Overall process for buying a car was relatively straightforward, but no matter what, it always takes longer than anticipated. I would recommend Elmhurst BMW, unlike other luxury car dealerships that act as piranhas as soon as you walk in the door.

Si
Review №34

Went in to view an Audi A5 and had the pleasure of purchasing it with Joseph Svoboda. No hassle-free and kept me abreast on everything. Was very courteous and a pleasure to communicate with. Will be recommending others to patronize this business as well.

To
Review №35

Michał Banach was my sales representative and made the experience better than I could have imagined. This is not my first luxury vehicle and I would have to rate this buying process 10/10. Thank you again and I will continue to do business and send referrals to Michał and the BMW Elmhurst team.

Sa
Review №36

BUYER BEWARE! The sales team is decent, but service department at this dealership is a complete SCAM. they seem to find reasons to charge you extra in service, which is where they make their money. I recently had to have my car brought in for service, and was given a loaner. I returned the loaner car in 4 days, having driven it twice (under .5 miles each time) and they found a bubble on a tire. there was no visible damage to the tire, but I was held responsible and had to pay $385 for a new tire for them. Ive dealt with this dealership previously when I leased a vehicle from them and it was always the same story - their service team looks to gouge customers by any means

Gi
Review №37

Highly recommended! We just got our BMW530i at Elmhurst BMW and our experience was excellent! Our Client Advisor Joe Svoboda made all the difference! He was a pleasure to work with! It’s one thing to buy a great car but another to have an Advisor who is very knowledgeable, professional, accommodating and kind. He was attentive to all our needs and never put any pressure on us. What a gem!It was also great working with Sam Herrera, the Head Genius. He was professional and friendly! He patiently waited for us as we signed the contract, and went over the car features although it was late in the evening. Thank you, Sam!Thank you, Joe and Elmhurst BMW. We will surely come back!

Pa
Review №38

We went to Elmhurst after visiting another BMW dealer and receiving poor service. We had been emailing Mike Banach. His price was the best and his follow up and attention to detail was great. Our visit went so smoothly. We test drove the car we were looking at and decided to test drive another model. Mike couldn’t have been any better. He was patient and didn’t rush us at all. We ultimately ended up buying the X7. The professionalism and service from Elmhurst BMW was exemplary, from Mike to David in finance and even the receptionist who greeted us upon arrival, all were friendly and welcoming. It was a smooth easy transaction and we couldn’t be happier with our car. There was no pushy sales tactics or spiel. I wouldn’t hesitate to recommend Elmhurst BMW for their professionalism and service and overall best deal. Thank you Mike, David and all.

A
Review №39

This is a great dealership with a greater service shop the people are welcoming and friendly and they have a very cool customer lounge area.

Gr
Review №40

Worked with Glenn. Very attentive to all my questions. Got a fair deal. Car was prepped and ready to go when we got to the dealership. Very efficient financing process. Great experience all around.

El
Review №41

Bought a used 2007 Scion from here. The process was very easy, staff were all very friendly and helpful, the facilities and cars were very well kept. Josh Haztigiannis was great to interact with as he sold me the car. While they werent open to negotiate the price of the used car, it was listed at a very fair price that I had no trouble paying. Would recommend! Hoping the car is as good as it appears to be!

Na
Review №42

I recently bought a car from Elmhurst BMW. My sales person, Eugene, was professional, efficient, and refreshingly unpushy. It was such a straight forward, quick and easy process. Thank you for your excellent service.

Al
Review №43

This is the third BMW I have purchased at this dealership. Michal was wonderful to work with, yet again. I no longer live in the Chicago area, but I will continue to do business with Michal and Elmhurst BMW because of their excellent service, knowledge, no fuss approach to car buying. They are a pleasure to work with every time!

Ca
Review №44

Eugene made the car experience SO enjoyable! He is the ultimate professional and not pushy at all. The last time I leased a car at another dealership, I was there all day, but Eugene and I negotiated over email and so I basically went in to sign the papers. It was so easy! Jack in financials was so personable and you can tell that he is really knowledgeable and enjoys his job. I have already told my parents and husband that this is where they need to go for their next cars... specifically to use Eugene. I give him the highest review and will definitely be back in the future!

Lu
Review №45

What a great experience. Michal Banach did a fantastic job to make us have our new X5 we were looking for. He was very friendly, professional, and responsive and it was truly a pleasure to work with him. We are so happy with our purchase and definitely recommend Banach to anyone who wants to have a pleasant car purchase experience.

Go
Review №46

Our salesman Michal Banach was extremely friendly, professional and an excellent communicator. Our finance consultant Holly Newcomb explained everything and compiled a comprehensive file for us. Sam Herrera, our Genius Instructor helped us understand all the functions and settings of a complex machine.Everyone demonstrated a love of BMW cars and made us feel welcome. Although we live an hour away from Elmhurst BMW, will will return for our service needs. Thank you for our best car purchase experience ever.Maureen and Gordon.

Co
Review №47

Mike Banach took good care of me. Great company that really take care of their customers. Mike made the process of purchasing a car much more simple than the usual struggling process of the whole ordeal.

Ka
Review №48

It was a pleasure working with Joe S. He was very friendly and helpful with our car purchase. I feel as though he goes above and beyond to make sure his clients are happy with their car buying experience.

As
Review №49

I had an amazing experience working with Michal Banach on a CPO 2018 X5. He was very prompt in sharing the information on the process, documentation and the details of the Car. Dealing on the price of my used Car was easier and saved both of us Time.I will definitely recommend Elmhurst BMW to all of my Friends and for new of CPO cars.Keep it up - Elmhurst BMW

Ma
Review №50

I was thrilled with my experience at Elmhurst Bmw. Mike made things quick and easy and found me the car I wanted within a few minutes which is not easy these days. Nice family feel at the dealership too. Finance manger was also stress free !!

Gi
Review №51

Anthony in parts/service was extremely helpful and went above and beyond to give me good service. I will be back here for all my future service needs.

th
Review №52

Even though I have a BMW dealer close to my house, I love the staff and service at Elmhurst. Highly recommend. Been going there for over 10 years.

Gu
Review №53

Amazing experience. Everyone is so nice and the dealer is pristine. Joe, from the sales department was wonderful since the beginning and make my experience there unforgettable. For sure will be back in the future and extremely recommend anyone willing to purchase a vehicle.

Da
Review №54

I jus want to say that Joe is the way to go ✊🏾 Excellent customer service, very transparent, humble. Everything not to expect when shopping for a car. He treated like an actual person and not a dollar sign which very important when making an investment like this. Im extremely happy with my new 2014 Jeep Grand Cherokee Summit

Te
Review №55

Very friendly and efficient. Sales Specialist, Joe Svoboda was a pleasure to work with. He addressed all questions with honesty and sincerity. Purchasing a quality/luxury car from him was easy peasy. Sam the tech specialist was so knowledgeable and taught me how to drive my new car. So many bells and whistles that I would have never found without his help. My favorite…the foot wave under the rear bumper to open the trunk/gate lift. Thank you to everyone at Elmhurst BMW. Best drinks and snacks of any dealership.

JT
Review №56

I worked with Michal Banach and had a really exceptional experience. He took the time to understand what I was looking for, answer all my questions, and went the extra mile to earn my business. Thank you Elmhurst BMW!

Aj
Review №57

Great staff and service! Joe from sales went the extra mile to make sure all my needs were satisfied and was extra kind to my dad and I. Will definitely return in the future for my next car purchase!

Mi
Review №58

We had an amazing car buying experience with Joe at Elmhurst BMW. He went out of his way to make sure everything with our “new to us” car was perfect and clean and that we were comfortable the whole time we were there. Thanks to the drinks and snacks my son was pretty happy too. Thanks Joe!

Ri
Review №59

We had a great experience at Elmhurst BMW. Joe Svoboda was fantastic. He was knowledgeable and worked hard to find us a car in what is a very difficult environment given the existing chip shortage. He followed up quickly but never applied pressure. He even replied to my questions on his day off. He stayed at the dealership 3 hours after closing to make sure we were fully satisfied with the transaction. He continues to work with us after the sale to finish out minor items such as the purchase of all weather floor Mats. In addition to Joe, Sam Herrera also stayed 3 hours after close and walked us through the set up of the car to make sure we understood the details. He paired our phones and set up the garage door opener. Overall we were very pleased and plan on going back for our next car.

Ta
Review №60

I had an amazing experience with Joseph Slovado at Elmhurtst BMW and I would recommend him (and the Elmhurst team) to every person interested in buying a new car. Joseph was knowledgeable, detailed, low-pressure, predictive, and accommodating - literally, none of the things you hear about a car salesman. Despite a chip shortage and limited inventory (due to the pandemic), Joseph worked with my family and I to create an amazing vehicle that we will love for years. He recommended things that would help us with resell (when the time comes), took the time to explain everything we needed, and even wrapped our new car in a bow - and a gift for a child, when it was time to pick it up. Joseph was beyond what we could have hoped for. Most importantly, Joseph gave us such frequent updates that we didnt even need to track our car with the website! Josephs communication and professionalism was top notch and we couldnt have asked for better! Im so happy after working with him and the Elmhurst BMW team!

Ol
Review №61

Great service. Everyone was so friendly and helpful. The customer services experience was 5 stars. Excellent from start to finish. Fast and smoothly I bought my new car. Thank you a lot I will be back.

Br
Review №62

I can tell everyone that this dealership is honest, and trustworthy. I had a very good experience today with my vehicle purchase. Special shoutout to Michal, David, and Sam to make my purchase happen quickly, fair, and comprehensively. So much thanks to these folks for such a great car buying experience. The folks at this dealership really value customers and it shows. Above and beyond service by all A+. I may keep coming back for future vehicle purchases.

Kr
Review №63

Hands down best BMW dealer in Chicagoland. Professional, helpful and straightforward to work with. I am a repeat customer and will always keep coming back to this team because they’re just the best. Don’t waste your time anywhere else.

De
Review №64

Michal has been wonderful throughout my buying experience. He gave me best offer the first time itself! I was taking time to decide. He never push me or shows uninterested when I was waiting! Thank you very much for such a pleasant buying experience! We are loving our car very much!

As
Review №65

Thank you to Mike Banach for the awesome customer service. I came in with my mom to help her pick out a BMW, he was very helpful and gave us a great deal. The process went smoothly and she drove out with a new car the same day. We will definitely be referring more people to him.

Sc
Review №66

Joe Svoboda was an excellent consultant during my purchase of a new BMW X3 M40i . He was low pressure but very thorough! He went the extra mile ensuring I got the best deal on my new car and my trade in. I did a lot of research and he hit the mark without me having to push. I test drove several cars during this process, but Joe was the only BMW advisor that provided guidance on the features of the car (I visited 3 other BMW dealers during the process) which I found very helpful in making my decision.. He was professional, engaging, fun and extremely knowledgeable. Elmhurst BMW is a 90 minute drive for me, but I’d buy another car from Joe because of the great service he provided. I also want to give a shout out to Sam Herrera, Head Genius at Elmhurst BMW. He did a great job explaining the features of my new BMW and helping me set things up. I know I’ll be reaching out for more guidance and I’m confident Sam will help answer any questions I have. Elmhurst BMW has a great showroom and the two associates I worked with were excellent. I’d highly recommend them.

Es
Review №67

BIG thank you to John and Michal! Michal made my first car buying experience very easy and nothing but great. Also, if you need your car serviced ask for John he has helped me so much with all the issues i had. I highly recommend coming here!

Ke
Review №68

Expectations exceeded! I contacted Eugene and Elmhurst months ago about my vehicle needs. Although we could not make a deal earlier this year Eugene kept in contact and we were able to complete a deal this past Friday.The whole process of competing the purchase was the easiest I have ever experienced. Eugene’s diligence from start to finish was amazing, even responded to Emails outside of business hours.Jack in Finance was all a joy to work with. Extremely welcoming and fun to talk with. Sam, the head Genius, was able to get all the tech set up quickly and explained everything in a way that was easy to understand.

tv
Review №69

I was looking to purchase a used BMW when I had the pleasure of Internet Manager Michal Banach at Elmhurst BMW whom called me regarding a vehicle i saw that wasnt fully posted on the website yet, but had enough information that made me curious to ask if the vehicle was, still available? Michal said it was, he listened intently while i answered his questions. I mentioned I wish the vehicle I was curious about had pictures for me to view. Within a few minutes Michal texted me several pictures he took from his phone and sent them to me. He quickly answered all my calls and texts, took care of any concerns I had throughout the process. Michal was very professional, knowledgable, with 16 years experience in the car business. From the very beginning, I felt I was in good hands with Michal, with no pressure coming from him. Michals act of kindness, friendliness, patience and helpfulness absolutely represented himself to me as a person of great character and trustworthiness to do business with. Thank you Michal, I appreciate you...

Mi
Review №70

Josh was a great help. It was a smooth process from start to finish, and we had one of the quickest out-the-door times after sitting with finance that Ive ever seen! Great team all around and very helpful. Thanks

Am
Review №71

I had a great experience at Elmhurst BMW. I worked with Michal Banach the Internet Manager who assisted me every step of the way! Michal also helped get me a great deal on my trade-in which I am so happy about! The environment at Elmhurst BMW is very professional and low pressure. I highly recommend this dealership to anyone looking for a new or used car!

No
Review №72

Michal Banach provided an initial price quote almost immediately after requests. The discount beats all other BMW dealerships. I appreciate the upfront honesty/competitive price which attracted us on the first sight. Test drive and buying experience were also smooth. I recommend this dealership and also Michal Banach.

Li
Review №73

Based on an earlier 5 star review of Eugene Royfe, I reached out directly to him to start the car-buying process. He was immediately responsive, helpful, patient and knowledgeable. I appreciated his feedback on the cars we test drove. He is exactly what you would want from any sales consultant - professional, honest and no pressure. I strongly recommend Elmhurst BMW and Eugene for a truly painless car buying experience!

Mi
Review №74

Michal,I wanted to thank you for the great experience and the wonderful cars we are all really enjoying.It is rare to meet someone in the industry who is so clear, attentive, friendly and transparent. My company, my family and I appreciate the time you took to explain everything in a simple and straight forward manner without any games or sales pitches. We appreciate that you made sure we got the exact vehicles we wanted at a cost basis that worked for us economically, received a good value for the trade in, and have done it all in a time frame that worked for us. Your product knowledge and customer service is outstanding and I hope to work with you in the future. Thank you and your team who have also gone above and beyond to meet our requests.

Mi
Review №75

Joe worked with us over a course of a few weeks and was head and shoulders above anyone else we interacted with across dealerships in the area. He knows his stuff, bends over backwards to make you feel comfortable and confident in the sale and acts like an advisor more than a seller! Joe helped make this transaction feel personal and like we were working with a friend, though we had only visited in person a few times.

Te
Review №76

Best shopping experience I’ve ever had when buying a service …

Gr
Review №77

Mike I just want to thank you for the great service. Mike went above and beyond to meet my needs. I was short on time and he guaranteed me 2 have me in and out as soon as possible and 2 my amazement he had me in and out within 40 minutes. Mike thank u I will definitely will be recommending u 2 friends and family. I will see u personally for my next purchase!

ji
Review №78

Mike Banach was absolutely amazing! I called for a price, and he gave me his best price right off the bat!I have never had an easier experience purchasing a car. BMW of Elmhurst along with Mike will be my go-to whenever I go car shopping!Thank you Mike!!

Bi
Review №79

Always professional they care about their customers.

El
Review №80

Highly recommend this place, attractive prices and always willing to help!

El
Review №81

We simply just wanted to say that we are very satisfied with the purchase and with Mike Banach who helped us as they made everything super comfortable and straightforward. He explained everything super well and made the experience stress-free and we simply appreciate it so deeply.

Hy
Review №82

I would really like to thank Joe Svobada who was super helpful in helping me decide which car to get and walked me through the details step by step. His transparency and expertise allowed me to narrow down my choice of vehicle quickly. The rest of the staff at Elmhurst were very accommodating as well.

Bi
Review №83

Joseph was an awesome sales rep, and Nicholas was a pleasant appraisal specialist. he was pleasant, respectable and had an awesome sense of humor. He went above and beyond to make sure we were comfortable. Everyone in BMW Elmhurst was phenomenal. Honestly one of the most fastest and smoothest processes I have ever encountered in my life buying and selling a vehicle. I will recommend them to anyone.

KO
Review №84

Great place with great people!! I have been shopping around for about a month now between numerous dealerships and I am very happy and excited with the purchase of my new 330i and the service I received at Elmhurst BMW! Eugene and Michal were great to work with! The service they provided is excellent and I recommend them! They are Very professional, friendly, and treated me like a friend rather then a sale. They answered all my questions and were very easy to work with. Can’t wait to come back in a couple years to trade in my car and upgrade! Thank you for the smooth, quick, pain free process!

Rh
Review №85

Very easy purchase! Great prices, no hassle buying! Mike was great to work with and had everything ready when we arrived at the dealership. Would definitely go out of my way to return to Elmhurst BMW! Love my convertible!

ju
Review №86

Every time I go to Elmhurst BMW I am impressed by the patience and knowledge of everyone I work with !

Ch
Review №87

This was our first time working with BMW Elmhurst. We picked up our new BMW this week and couldnt be happier with the whole experience at this dealership from start to finish. We had never even stepped foot in the dealership until we picked up the car, everything was done online or through phone/zoom calls. Our sales person Michal Banach did a fantastic job with finding us the right selections and finishes for our X5. He made great suggestions for some changes (but was never pushy), for example regarding the tires and interior trim which definitely made the car look better without overall spending more money. Michal was also able to get us a very good deal.Overall, a very pleasant experience and would definitely recommend BMW Elmhurst and Michal Banach.

Ph
Review №88

Eugene was very prompt with responses and friendly-we were driving 2+ hours to look at a car and valued his honesty. Car was as advertised. Very good service. Purchase process was about as painless as a car buying experience could be. Washed the car before we arrived to look at it, and again during the purchase process. Financing was quick and easy, and a point better than my local credit union. Highly recommend.

Ra
Review №89

Although I didnt end up buying the car, Michal Banach was quick, courteous, and answered all of my questions in regards to a vehicle inquiry. I can see why this dealership has a high rating, and I always appreciate great customer service!

pk
Review №90

I purchased an X5 from Joe and had a wonderful experience. He treated me with respect, which sometimes is lacking as a female car purchaser. He was personable, just as my husband said he was after he purchased an x7 from Joe last April.I also want to give a shout out to the BMW “Genius,” Sam, who took all the time I needed to make sure I knew how to use all of the bells and whistles on the vehicle. Such a nice guy and obviously knowledgeable, given his title 😉

EL
Review №91

My service advisor,Joel Albright, is freaking awesome. It is very clear that he loves what he does. My experience from start to finish was outstanding. He took time explain the repair process when I dropped car off, called me with update and took time to review everything that was done when I arrived to pick up my car. Any questions I had, he took time to make sure he understood what I was asking so he could give me thorough answer. I didn’t feel rushed when he spoke to me. When it came to cost of everything and estimates for future work, he didn’t try to upsell me anything and only zeroed in on things that were absolutely important and gave timeline for things that could be worked on in the future.

Ja
Review №92

On Friday, June 18th 2021, I purchased a used 2018 Audi A3 from this dealership. The transaction went smoothly. There were a few items on the car that we agreed to do an I owe you from the dealership. I took the car into an Audi dealership to fix these issues. The Audi dealership let me know that there was a recall for the passenger air bag for this vehicle. The recall does not have a repair for it at this time. This recall information was not disclosed to me during my buying process, in fact the auto report sent to me did not include any recall information. When I called the dealership voicing my concern they said there was nothing that they could do for me, and that I will have to take this up with Audi. I asked that they provide me a refund on the vehicle (two days after the sale) since this information was undisclosed and I was no longer able to use this car for ride sharing which was my intention. They refused and said the best thing they were able to do was offer me a buy back for $5,000 less than I bought it for two days prior.

Ja
Review №93

Josh and Joe were great helping me find my next car. Since i was from out of state Joe was able to pick me up from the airport. They were both great at communicating over the phone and responded to questions quickly. Easy making this deal on a cpo 640i GT. Would highly recommend!

To
Review №94

Always excellent service and prompt completion. I feel as though they care about the customer.

Je
Review №95

We had an excellent experience working Joe Svoboda

Da
Review №96

Mike Banach was really awesome presenting me the car I purchased with Bmw!! He knew the bmw inside and out which was amazing! Overall best experience!

Am
Review №97

I had a great experience with Elmhurst BMW. Everyone there has been a pleasure! I inquired about a mini- cooper, which they did not have. The salesman Josh (who didn’t act like your typical salesman, it felt like he was more there to help me rather than push me) called me about a week or two later and said they found one in an auction, and asked if I’d like for them to order, which they did. He made the process so easy! It was shipped to the store and I had it within a week of that. Jack in finance was super personable and friendly as well. Abby in parts was a pleasure to talk to, too! Everyone at Elmhurst BMW has been fantastic, and I couldn’t say enough good things about them.

Ch
Review №98

Great experience today at Elmhurst BMW - Joe took great care of us, explained the process, details of the car and was extremely professional which is rare in car salespeople these says. Sam also took the time to introduce us to our car and explained everything thoroughly and at a pace that was easy to follow. Highly recommend working with Joe for your next car purchase!

Li
Review №99

We had a very good experience with Michal Banach. He was very helpful with the test drive and processing our purchase. While we waited for the paperwork several staff asked if we needed anything and directed us to a very nice coffee bar with refreshments. Overall a great experience and I would recommend contacting Michal if you are shopping for a vehicle.

J
Review №100

Brought my M340ix in for an oil change, great and speedy service. Chad took care of all my needs, he’s great to deal with. Great cup of coffee from the Starbucks machine by the way, freshly ground!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:500 W Lake St, Elmhurst, IL 60126, United States
  • Site:https://elmhurstbmw.com/
  • Phone:+1 630-833-7945
Categories
  • Auto parts store
  • BMW dealer
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–6PM
  • Sunday:9AM–5PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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