Im not sure what is going on here but the service department definitely has some issues. I have called twice to get the price on a repair(the same one in a two weeks time frame). They tell me they will call me back. I have yet to get a call back. I purchased my car here.I went in a few weeks ago because my air bag light is on. I had to make an appointment for that. Which I have to wait a month or they needed to keep my car a few days yet did not offer a loaner. I live too far.. So I have to wait a month..I noticed a few of the employees are gone.

This dont make sense at all I got here at 9:20 am and still here 1:00 pm he come out with a paper talking about what all i need done it didnt take 3 hours to figure that out if they were that busy for the day they shouldve said that when I pulled up. But they say make no appointments. Do better. Offer some damn crackers or something. And they said itll be a two hour wait.

We had a very pleasant experience. Ken Brown is an awesome sales person. He was very professional in family kind of way. From start to finish he had all the answers and actually taught us how to use the vehicle. I would highly recommend people seeing Ken, family and friends alike! Thank you Sir, we are enjoying the new vehicle.

The posting of the car online I was looking at had several pictures showing you what to expect. They did not try to hide any defects like other dealerships do. I was greeted by a salesman named Jerry who was great. He was super patient and answered all my questions. He did not rush me at all and explained every step of the process. I was not hit with any unexpected charges that other dealerships try to tag on. If you go in, ask for Jerry!

Sarge helped my boyfriend and I pick out his first car. He gave him many options all with pros and cons and set him up with something within his budget. He did an amazing job helping him pick one out. He purchased a 2020 Hyundai Accent, used with only 2,000 miles on it! We love it and thank him very much for his time spent today with us. He also is a very nice person to talk to!!! THANK YOU SARGE!!!

I went to multiple dealers before this and no one even compared to the service here! Jerry and Nick we’re both so kind and helpful. The communication was excellent even after the process was done.Definitely the best dealer in the burbs!

Bought a certified pre-owned Hyundai from here. I overpaid because of the car shortage but I got what I wanted, so its all good. They took good care of me. A lot of pressure to purchase the extended warranty, but no surprise there. Make up your mind on it before you go and stick to your decision and youll be fine. Not much room for negotiation without a trade in. Overall a great experience.Very happy with my purchase.

I also agree with the previous review of shady selling tactics. If you have to supposedly raise the prices of your cars to pay for your very fancy dealerships, than maybe update the pricing online to reflect that. Instead of people wasting their time and coming in thinking they will get a vehicle for the price listed on your website just to be blindsided with an additional $5000 and then harassed for hours on end.

Never had any problems at this dealership. My salesman Sarge is always friendly and willing to helpAt a moments notice and Natasha Meyers in serviceWas excellent in keeping me informed as to the progress on my car while being serviced. I left in a timely manner with a freshly washed car!

This post is based solely on the only experience Ive had with this dealership. I called ahead to see if they had a specific car model available that I was looking for, they told me up front no but one coming in soon and if I wanted to come for a test drive. I came over and was greeted very pleasantly, took a test drive, didnt get yanked around with a lot of BS and put a deposit down on the car I wanted. Very quick, easy, and painless experience.I went back about two weeks later to pick up my new car and handle financing. I had another great experience with my Salesman Kevin and Finance Manager Glenn. Great team of people there. I highly recommend this dealership.

I appreciate you doing your best to do the right thing. Thank you.

Great place to take your vehicle in for service.

Look no further! Sarge S made the buying process as simple and personal as possible, making me feel like his only customer. He goes above and beyond to help you make the right decision and his patience is one of a saint. This man means business!

I have bought 2 cars from Sarge.He is the best dealer, that I have ever did business with. He takes his time, answers all my questions, and just awesome. I am looking to buy another car in the Fall 2021 and I will go back to Sarge for sure. It was the easiest process. And then Glenn in finance dept made the process quickly so I didn’t spend all day there. Thanks Sarge & Glenn can’t wait for my next car!!

Ive been playing tag with the service and parts departments for over 2 weeks for a refund. Well get it done for you by the end of the day! whats your number, well give you a call back,Sure you will.It doesnt take this long for a refund to process.

This is the type of dealer that gives dealers a bad rap. I started off by doing a chat inquiring about a vehicle. I specifically asked for them to email me and not call due to a newborn. The service rep said no problem, about 5 mins later they call me 2x in a row…..starting off great. Due to having a new born and knowing how dealers operate, I asked them for an out the door price of the vehicle that’s listed for 45.5k on the site. They come back with a price 9k higher than it’s listed for their website. Classic bait and switch, instead of wasting everyone’s time, just update the pricing on your website of these so called “nationwide market adjustments” even though I’ve gotten msrp quotes at other dealers. I’m glad I had them email me the pricing rather than sit there for two hours to be ripped off. Go elsewhere, these sales tactics are horrible.

My wife and I recently purchased a used Hyundai Tucson from this dealership and was very impressed by the service of everyone I met. We worked with Sarge Sakinovic who was very knowledgeable/helpful without being overly salesy. The dealership was also very clean/in great shape as well.The thing I was most appreciative of was Sarges willingness to work past the time the dealership closed to help us with finalizing our purchase. My wife and I showed up at 7:15 (when dealer closed at 8pm) and Sarge told us to take our time, not feel rushed, and that hed stay as late as needed to help answer questions. We ended up not finalizing our purchase until after 10pm but Sarge had a great personality and helped us until everything was completed. Ill definitely be buying a car from him again in the future.I also want to mention the finance manager, Glenn, who also stayed late to finalize all the paperwork and was very helpful, informative, and an overall very nice guy.

10/10 would recommend! Jerry was so pleasant to work with, he was very patient snd answered all of my questions. Not once did I feel like he was trying to push a sale on me. Jerry, thank you so much!

Bought my first car here and honestly Ken was so nice and patient with us. Ive been to alot of dealerships and this one was the most welcoming and kind. They didnt bring out any hidden prices or packages and gave it was an easy, clear process. Highly recommend to anyone looking to purchase a Hyundai!! :)

My girlfriend bought a new Tucson here a few months ago. Everyone we dealt with here was super nice. They really made it a painless experience.

Used to have a great experience with Wilkins service. Since the world has opened up again and service management has changed the service department has become less than optimal. Although they are still efficient with getting you in and out there seems to be a problem with scheduling and staffing in the service department. I took my car in for oil change and to check on another problem was told that I needed brakes and rotors. I was supposed to receive a call in a few days when my parts were in and they were going to put me in to have the repairs done even though the schedule was tight. I called for days and could not get in contact with any advisor. Finally I got in contact with someone and they sent me to parts where I found out that the advisor that I had dealt with never put in a request to have the parts ordered. The young lady in parts was awesome and got my brake pads in right away. Now when I reach back out to service they tell me that they cant get me in to get my pads and rotors replaced for another few weeks. Eventually I was sent to Cody the new manager and although he was not exactly rude he was a bit abrupt telling me that he couldnt put me in front of other people who had appointments. I explained to him that I would not be jumping in front of anyone because they were supposed to have taken care of me weeks ago. Of course it was a back and forth conversation that went nowhere. Very frustrated because I have been driving on bad brake pads and rotors for weeks because of someones incompetence at actually ordering the parts. Now theres a basic nonchalance about my riding for another few weeks. Trying to find another dealership thats not too far from my home. Really sad that the service level has dropped because Ive been quite pleased with Wilkins for some time.

Sarge was is a GREAT salesman who helped me with my first car purchase last week. He explained everything great and made not only me but also my dad feel confident that I made the best decision on my new Tucson!

Awesome guy named Ken who helped my sister pick her car. He was very patient and answered all of our questions without being demeaning or rude at all which is a common experience at dealerships.

I researched the 2022 Hyundai Tucson before I went to the dealership. I fell in love when I drove it! It had a TON more features than the car I had been driving. My salesperson, Slavee, went above and beyond to explain all of the features to me. Slavee even came in on his day off the next day to meet me when I picked up the car. He sat in the car with me for almost an hour and showed me how to work every single thing! He was phenomenal! I really appreciated the extra time he took with me so that I could enjoy all the amazing features of my new Hyundai!

I had a wonderful experience at Wilkins Hyundai. My sales Consultant Sarge. got me an awesome deal with an honest price on used 2017 Hyundai Tucson. He was very cooperative and made the whole process enjoyable without any pressure. Great Job!!!Great words for the finance department too, explaining to me every detail and worked on giving me the lowest rate. All the paperwork was done in less than 30 minutes.Highly recommend this dealership and Sarge!!!

Went Saturday to get a car for my mother and Sarge went above and beyond to help us find the perfect car for her. Thank you for all your help and making it possible. Also, big shout to Danny!😁

Hyundai Services department is awful. Told me on phone that i can drop my Santa Fe on Tuesday and tech will work on Wednesday. Dropped the car on Tuesday before 5pm and when called on Wednesday at 12 pm to check status they said that i did not have appointment so it is in line to get fixed. Called after 2 hours again at 2 pm and the manager(lady who picks the call always) said i had appointment at 11am Wednesday and there was some confusion but we are running late with other car service. Not sure what is point of taking appointment then. She said Chris will call at 3:30 to give status. No one called. At 3:45 they did not pick call from my number and i used other number to call and they picked immediately. Placed me on hold to check with Chris on the status of my car. Waiting since 20 min now and no answer yet. They said they do not have loaner car to give (so i need to be without car for not sure how many days). Will you be returning the car today ? Please let me know. When you go to buy a car, sales department will send 10 emails/calls a day to check if we are interested but once you buy and service turns come at the dealership, this is what happens.Update at 4:45 pm: the lady who picks the call left us on hold for 20 min and hung up at 5:10pm. And now you cannot call them since they work only until 5pm

What a great and easy experience. We came in looking for a specific used car and were immediately warmly greeted by Ken Brown, who ended being our salesman. It really was an easy and painless process with no hidden fees/surprise dealer fees (thank you God!!). Ken was warm and genuine really made buying our car easy. Thank you!

Excellent repair services!!! Many thanks to Carl, Natasha and the repair and shuttle team. My car is like new after my old dealership wouldnt investigate my problem after two separate visit separate visit s to their shop... Wilkins has my business going forward.

I recently purchased a Wrangler from Wilkins Hyundai. Sarge S. was my main sales contact and did a wonderful job throughout the entire process. Im very leery of dealerships because of terrible past experiences. I even go to the extent of purchasing online or privately to avoid dealers. But Sarge at Wilkins made the entire process seamless and pleasant. They showed me the vehicle without any pressure and provided clear and efficient signing process. No hidden fees or bogus dealer addons. I walked out of there with the advertised online price plus tax and title, nothing more. I highly recommend asking for Sarge and letting him sell you a car.Id like to also send some appreciation to the finance department, who worked on getting me a very low rate. I personally took too much time inspecting the vehicle and making my decision, and had to pick up my son from the babysitter. The finance department knew this and got through all the paperwork in under 15 minutes. Great job!!!

Scheduled an appoint 2.5 weeks out for a recall. Received a phone call two days before to tell me the parts for the recall were in and the Saturday appointment was confirmed.I arrive Saturday at 9am and they checked me in to tell me the car will be ready as everything is set. 3.5 hours later I get a call saying they dont have the parts for my recall and they would order some.I told them not to bother and setup an appointment with another dealership.What a waste of my time and day.

We purchased our car this week and it went so perfectly and it’s all thanks to Josh P. We walked in and he was honest from the start. He asked us what we were looking for and was kind enough to give us time to think of which one was the best option for us. He is so versatile and is able to handle multiple customers when staffing is low. In the end we did end up purchasing our car then and there but that was our choice and he was just helpful giving us plenty of information on our options. We are so happy with our new car. Thank you again Josh, we appreciate your help!

Had a great experience yet again with salesman Sarge Sakinovic. Everything went smooth and fast.

DO NOT USE THEIR SERVICE DEPARTMENT. called to have a car towed there and was told that was fine. After making arrangements to get the tow there I was called back by the service manager and was told he didn’t want the car there and to have it towed somewhere else. Ended up costing me $150 more because of their mistake and untrained staff. The manger was very unprofessional and had not phone etiquette at all and basically told me too bad. STAY AWAY.

My husband and I recently purchased our Hyundai Venue( Denim) from Wilkins Hyundai in Elmhurst. We had planned to just visit and get an idea as to what models we might wish to pursue after that visit. As I am the principal driver, I was the main decision maker as to which brand and model we would buy. We explained all these things to our sales person, Tom Mc Hugh. Tom was efficient, listened to my check list of needs and showed me the various models that he thought answered my requests. I immediately liked the Venue model. I am not a high mile producer, but rather I wanted a comfortable smaller model that I can utilize around town, do errands and the like. I loved the look and features of the Venue Denim so much that we would, depending on the terms of the sale, make a purchase. We met with Tom Wilkins the owner, as well as the sales manager and finance manager all in a very short time. Each one listened patiently to what we had to say and responded to the questions with respect and clarity. We felt that the car and price were right so we closed on that day. Throughout the entire purchase cycle we were treated courteously and efficiently. Never did we feel pressured to purchase or upgrade or be sold something we were not in the market for. Remarkably the whole process was handled in roughly 3 hours and I drove my new car home that day. I highly recommend Wilkins Hyundai!

Sarge helped me find a car for my daughter. He was a great salesman who helped me look for a car for my needs. Everything went smooth from test driving the car to finance. Great people to work with and to get a used car from.

My experience has always been great. Everyone is always helpful whenever I stop in. Wheather if for service, or parts and even if I have questions about my new car that Ive purchased recently. I definitely recommend them if youre looking for a car.

Sales person very rude. Too bad, we really wanted Hyundai.

Excellent Experience; starting with the ease of making a reservation Wilkins Hyundai for a Service Visit both Service Manager Cody Eckland & Service Writer Kristina Winger were professional, knowledgeable and completed the Service in a timely manner; Well Done 👍

This review is only indicative of the parts department not sales or service.Went in for an OE oil filter and the parts department was nearly unbearable to stand in due to the heat and complete lack of air conditioning, nearly gave me a panic attack; employee told me the AC has been broken for some time, I cant imagine what it feels like to be there working all day in that heat. Seems irresponsible of the dealership to not address this hazard.

As a First time buyer, Sarge Sakinovic at Wilkins Hyundai-Mazda made it very easy and rewarding. Sarge explained every question i had in detail, was very informative and helpful. 5 out of 5 star experience.Tim

Excellent service 👍, friendly staff always asking isf you need anything,or help😁🤗

Came in just to look for a new car with my husband and we met Dave Glas. What a great guy. No pressure, answered all our questions and patiently showed us 4 different vehicles. We decided on the 2021 Sante Fe and we love it. This car proves you can fall in love with a salesman and a car! So if you look at reviews be sure to ask for Dave Glas and tell him Mary sent you.

The 2nd star is because its clean. Ive been in here twice and both experiences have been awful. The first time I walked in to buy a car but left after seeing how the short and bald (maybe sales manager) talked to a couple trying to negotiate the price of a car. He sits behind the big sales floor desk. I left and bought at Pugi. Today I walked in for service to change a headlight bulb. I attempted to make an appointment a few days ago but the person that answered the phone told me that my repair is so simple I wouldnt need one. I tried a few more times with him to make an appointment but he reassured me to just walk in. I arrived at 730 a.m. and the first thing Im asked is do you have an ppointment. At 830 the tech takes my car. In exactly 1 hour he returns the car and says nothing is wrong. I then showed the service rep the problem was not fixed and they have to order a part. I asked to speak to the tech so that I can ask what took him an hour to see that a bulb was or wasnt working but he refused to per the service rep. I then spoke with Natasha who I believe was the service manager and asked if she reviewed the techs work and she claimed she didnt and then claimed she did but there wasnt an issue when she looked. I showed what the issue was before my car was taken in and after it was returned to me with no issues. She too refused to make an appointment for next Saturday 7/10 even though the part is supposed to arrive this Friday 7/2. This dealer location is on the way home from work but I think once I get the part I need for my car I will drive to McGrath City Hyundai in Chicago or Pugi in Downers Grove. Until then, Ill drive with one properly lit headlight.

Just purchased a brand new 2021 Tucson that Im so pumped about I think it has the best warranty on the market and one of the best affordable looking cars specially the Tucson and just wanted to mention big thanks to Ken my salesman today he made my car purchase really smooth and easy 😎I would definitely recommend visiting these dealer for your. Best of luck

If youve stumbled across Wilkins Hyundai look no further, Cant say enough nice things about the crew at Wilkins. Had a low credit score they treated me as if I had a 720. Very polite and ready to make a deal. I delt with Sarge made my car buying experience a dream.

The staff was helpful, professional and friendly. I was a walk-in but they assisted me right away. Told me the reason for the Check Engine Light, explained the purpose of the part that needed to be replaced, the cost was about what I expected. The issue was repaired right then and I was back on the road quickly.

Good experience overall however they sold me a used car that only had the front passengers side floor mat. None on the drivers side and none in the back. If buying from Wilkins Hyundai remember to check for all floor mats, weird way for them to try to pinch money

I had a great experience at Wilkins Hyundai and got an awesome deal for an honest price on a used 2019 Elantra with low mileage. The salesman Sarge was extremely knowledgeable about the car he was selling me, was very kind, and took the time to go through every single feature including under the hood, in, and out of the car. Would definitely recommend Sarge for any of your future car purchases.

Salesmen do not wear mask when it is a government order and they openly talk bad about the owner

Sarge SakinovicThanks for Everything helping me find my dream car I love it thanks again if you looking for a car ask for Sarge good guy 😁😁😁😁 👏👏👏

Sarge helped us so Danny was a great help also wasn’t planning on buying a vehicle but with the help of both these men I put my daughter in a beautiful brand new car

I brought my mom here to buy a new car. The salesman Mike went above and beyond to make sure we were happy with the car. Trade in value and final price were fair. My mom loves her Kona!

This is third Hyundai we have purchased. Great vehicles !

Service is terrible. 1 1/2 hours for oil change, no loaners available for warranty issues, too many young people with no knowledge, they advertise no appointment necessary but they tell you if you are a walk in its a very long wait. If you make an appointment its 2 weeks or more out!

Bought new 2020 Sonata. Great service they washed car gassed it up. Pleasant experience!

All around great experience purchasing a vehicle from Wilkins, our salesman Sarge was a complete professional. He took all of the stresses out of the car buying experience and made our first time buy seamless. We really appreciated his authenticity and his genuine attitude towards helping us find the best deal to fit our budget. We would highly recommend to any one in the market for a new vehicle!!

Great experience at Wilkins Hyundai Ken and the Sarge are awesome sales men. They will explain to you in details what it is.. No sugar coats.! Go check them out!

While there were a lot of Hyundai dealers closer to me, Wilkins in Elmhurst was worth the trip from Arl Hts as they had the Tucson Sport we wanted. I am glad to have found them on the Internet as we bought from them ------and are happy to have gone to York + Grand. Nick Corner, Sales Manager and Nick, our salesman definitely treated us right !!!

This dealership has gone down to the dumps. The sales managers are totally unprofessional and will lie straight to your face specifically Nick Corner. One of the worst guys to deal with who will not even feel ashamed to lie on a customers face. Dont believe a word he says about rates, prices specially rebates. You would be better off giving your business to another dealership as Hyundai makes good cars but people like him spoil the brand name and the dealerships name.

Great customer service. Andrew -- manager of internet sales is very good. Cordial and straightforward. Reliable. Puts customer interests as priority.

Sarge Sakinovic I will be honest I’ve worked with sales associates and I never had any sales associate like Sarge he was very professional and very straight forward walked us in every step made us felt very comfortable was super honest when applying for our credit to help finance our car We came out this dealer happy after shopping at 20 used small car dealer shops didn’t find any car came there and ended up coming out with a car that makes me happy thank you so much Sarge and I will come back for my future purchases.

Highly recommend Wilkins for your next Hyundai! This was my first time buying from a dealership. We worked with Tom McHugh and he made the car buying experience so positive! It was the exact opposite of the awful experience others described it would be. Tom was courteous, respectful, and helped me find the car of my dreams! I never felt pressured, and the respectful process made me want to buy from Wilkins. If you’re looking for a new car, to go Wilkins.

Great dealership, been shopping a while for the vehicle we wanted. Our sales rep, Slave, and our finance rep were both very professional and didnt pressure us. Was great to feel comfortable with a dealership. Will definitely strongly consider use them again for our second vehicle down the line.

Nick the floor manager and Sarg the salesmen are real down to earth guys who made the process quick and easy with no bs sales techniques. We love our new car, thank you Wilkins Hyundai!

Blown away by our purchase today at this establishment! Sarge Sakinovic was our salesman and he is the absolute best! He knew we were serious buyers, worked with our budget, very friendly approach and not pushy and demanding at all. We had went to 3 different dealers for somewhat the same vehicle, and this one was the best- hands down. Outstanding customer service. I’m already sending potential buyers his way...great establishment, great customer service, and great financing dept. Our family is so happy with our purchase of our new vehicle! 😁

Horrible experience. Went for oil change and waited zn hour and a half and still not started and no warning there might be a delay and this was on a Monday! Ridiculous!

For just an oil change it took them 4 hours 😡😡😡

Went for oil change. They also washed my car. Took 2 hours.

I worked with a salesman named Sarge Sakinovic to purchase a 2017 Santa Fe Sport this month. If youre looking for someone who is knowledgeable, respectful of your time, and genuinely puts your interests first (so that you dont feel like just another sale), then this is your guy. At Wilkins Hyundai, they did a great job of contacting me right away with information that I needed. Everybody at the dealership seemed very calm and personable. I would give this place more than 5 stars if I could. The entire team was very professional and negotiated well to a very reasonable price. Thank you Sarge, Jerry, and Jesse!

Your valet service during the pandemic shows that the company is able to adapt to conditions. It really shows the company is focused on the customer experience. I was completely impressed with this free service and made me feel safe.

Great experience, Dave Glas was fantastic.

Greatest Car EXPERIENCE EVER ... LOVE WILKINS

Sells person no helpful at all, was at this place with my wife just try to take a look new Palisade i told sells person just want take a look was not sure if my wife will like that, and bold fat guy told me if you just want take a look i cant help you funny i went to other place they showed me i came back next day and make that deal .....

Great dealership. They take excellent care of the customer. They are like family. They aim to please long after the sale. I highly recommend them.

My experience at the Wilkins dealership was great. Sarge was very good to me. He was patient and made sure I was well taken care of. Anything I asked of him he did the best he could to satisfy. I recommend this dealer 100 percent. I left with the car I wanted with a great deal. Great customer service at Wilkins. :)

I have been going to Wilkins Mazda since they were in Villa Park and their service has always been top notch. I have no complaints whatsoever. Two thumbs way up.

Always have a good price for oil changes and very nice advisors. Gave me a car wash too.

Let me tell you about my experience with this dealership. I bought a 09 santa fe from them in October of 2019 and got the 2 year warranty. I noticed the tires were pretty bad and I mentioned to them that Id like them changed. They didnt. Within 6 months of having the car the tires were so bad that the wires were showing. I was terrified I wouldnt make it bacl from my parents. When I got tires they highly recommended an alignment because it was so bad. Maybe 3 months into having the car, the battery wouldnt keep a charge. So there was another $150 expense right after buying the vehicle. Year goes by, my car now had to be jumped twice a day during the cold weather. I scheduled an appt but it wad about a week delay. Since then the weather has warmed up and starting hasnt been an issue. Still wanted to take it in to get checked out. I mean, I did buy the warranty, might as well take advantage of it. Drive 40 mins there to drop the car off. They tell me they will look it over and it will be $150 charge. Wait what?!?! I bought the car from you, with the warranty, and the battery and now im having battery issues you still expect me to pay to have it looked at?!? Told them no thank you and took my car back. This is the most money Ive spent on a car within 6 months of having it than ever before! Tires, battery, alignment! All things that Id expect to be checked and done by an official Hyundai dealership before they sold it! I would never buy any vehicle from them and especially a used one. I dont like to leave reviews but when my experience with a place is as bad as this, I felt I needed to.

Process was quick and efficient! Sales reps were nice and talked me through the whole process since this was my first lease. Only comment is I expected more for my trade-in based on the bluebook value for dealerships. Overall good experience!

Decent deal, decent staff

Wife Stephanie bought a used car here. Two months later the brakes are shot. She takes it in they are not covered on the warranty, ok here we go. Repair and department and her sales associate from just 2 months ago talking. Rotors and brakes charge $0. They did not have to do that they did it because it was the right thing to do. Brakes go bad not their fault but they covered them and service was so quick 2 hours. Second Hyundai we have owned they have been great, not ever shopping around again. This dealer and this brand is ours for life.

This business has great leadership Steve Foresta,Operations Manager, and Nick Corner reached out to me via email when he saw that I didnt purchase a vehicle that I wanted after visiting. It was because I didnt feel like I received great guest service. When I came back in the following day day changed and were so much better, because of his kindness and leadership I was able to purchase the vehicle I had been wanting. I thank God for people who go above and beyond the call to lead by example, for great customer service. Thank you.

I found a used Kia Optima SXL on cars.com allocated at this dealership, am I so glad I did. The initial response from Ms. Marisol was very prompt, friendly and simple scheduling. When I arrived to my appointment I was greeted by my salesman Mr. Sarge who was so friendly and took great care of me. He stuck with me throughout the entire process, greatly appreciated. The test drive sealed the deal for me because I fell in love with the car. The car itself was in premium condition, low mileage and very clean interior. Shortly afterwards Mr. Nick came to talk numbers and I was able to get a great deal. Lastly, Mr.Meier was so patient and explained all of the final details flawlessly.This dealership completely exceeded my expectations and I am more than satisfied to have done business with Wilkins in Elmhurst. I look forward to our long term business relationship moving forward and I absolutely recommend this team !

Joshua helped me purchase my truck and he is really a great salesman! He made sure I walked out satisfied with everything! I will definitely recommend him to others!

Overall great experience at this dealership compared to the others in the area. Worked with Sarge and Scott and both were great to work with. Sarge was honest, had great knowledge of all the vehicles and was very easy to work with. Never tried to sell me something I didn’t want. Left today with a car I’m extremely happy with for an honest price I was very comfortable with. Would highly recommend giving this dealership and Sarge a try when shopping around.

Cody and Carl are the main reason why I bring in my vehicle for oil changes at this location. They are so helpful and accommodating. Its sometimes frustrating having to take in you car to the auto repair shop to get maintenance done, especially for a female. I dont feel this way at Wilkins Hyundai service center. I trust that the repairs recommended by Cody and Carl are legit and that they arent ripping me off. Thanks guys!

They refused to sell me a car based on the listing price.

I absolutely love Wilkins, they are courteous and very helpful. I have bought 2 vehicles from them and will definitely keep buying from them

My wife and I recently purchased a late model used car from Wilkins Hyundai. We were skeptical about visiting a dealership during the Covid-19 virus. Our sales consultant Kevin Watt greeted us wearing a mask and gloves, respected our distance and offered us a professional no pressure experience buying experience ( the transaction was made between Kevin and I, never once did a Sales Manager need to introduce himself to close the deal). We were very happy with the deal we made on the vehicle. All paper work including a trade-in were signed outside on the dealerships lot. I will make Wilkins my first choice whenever my next need to purchase a car presents itself!

It was my first experience at Wilkins Hyundai. Sarge helped me find the perfect car at a great price. He made the car buying process enjoyable and fun! Sarge is amazing at his job and I would highly recommend him to my family and friends when buying their next car! Overall, it was a great experience!

I had to give them 5 stars. Theyre professional, courteous and willing to work on your behalf to ensure youre satisfied with your purchase and service received.

We are very happy with our Santa Fe, and the service regarding its purchase! We knew from the start that Wilkins Hyundai was the best choice for us. As everywhere, 7 months into a pandemic, one sees people laxing the mask protocol, and here was no different. At any time, 2-3 employees wore masks with noses out, or on chin - completely off nose and mouth. It seems the greatest offenders of this were the people who sat or stood behind the front counter on sales floor.Our sales person was very sweet. He was properly wearing his mask, but he had a seeping, infected eye, which he continued to dab with the same tissue that sat on his desk. There was no hand sanitizer at his desk, either. He handled my husbands license while touching his eye throughout; When he got up for approval, I made Dave go wash his hands and license thoroughly, and not to touch his desk or pen again. I also washed up after paperwork. Since our salesman had shown us buttons inside the car, we wiped down the insides, fobs and handles once we left the dealership to protect our eye health. While we stayed infection free, our salesman had 2 infected eyes when we returned a few days later.BTW, he is a heck of a nice person, and we would buy another car from him again in the future, down to his kindness and enthusiasm for the brand. Turned out to be old home week as associates knew of were family of old friends from our neighborhood. We also bought the 10-yr-100k mi service plan, so we will be back on a regular basis for service.The reason for only 4 stars was the health protocol...Thanks again!

Great price on Hyundai vehicles and very professional people.

I appreciate everyone I worked with there. Very professional and easy going. Thank you Jerry for giving me the best deals in finance! Also thank you Tom and Keith for giving me the best deal on my car! Definitely recommend to everyone to buy a car from here

Service department has always done a great job with my car! Will always have my car serviced here. Had nothing but problems at Patrick Hyundai! Stay away from there!

I bought my little brother a Hyundai Sonata (not from Wilkins) and a week later, the car began making a knocking noise. Took it to a mechanic who then informed us that the engine needed to be replaced. He also told us that there was a recall on the engine and to take it to a Hyundai dealership and they Would possibly replace it for free. Well we brought it to Wilkins because it was closest to my house. They ran a few tests and came to the conclusion that it would need a new engine and that it would be free because of the warranty. Not only that, but they gave my brother a brand new loaner car for him to drive while his engine is being replaced. Awesome customer service from Natasha in the service department!

Calm, clean in dealership, in and out efficiently with scheduled maintenance. Safe as possible with distancing in waiting room. Washed and tires cleaned without requesting for free, as promised. Thanks Cody E.

Best new car buying experience in yearsI had a car accident and it was like a horror story, car totaled etcWilkins finance manager is a genius and got me financed into a brand new car that is absolutely better than than car that was totaledIve been driving it now for ten months and I love it more than ever

Its comforting to know the dealership that sold me my Hyundais has an excellent service department. They are thorough, informative, when my car is finished. An example is when they reminded me that having my fuel injectors cleaned was important to good performance and mileage. I had it done and I immediately noticed a dramatic and positive change in my engine.