user
Chelmont Auto Center Inc
5015 Montana Ave, El Paso, TX 79903, United States
Appearance
Chelmont Auto Center Inc
Comments
Al
Review №1

The only reason Im giving it two stars is because Ive never been there in person and its possibly better.Not worth the effort of trying to call or contact on website. Called and emailed twice on different days at different times in case theyre busy. Second time I called someone picked up the phone just to hang it up. I dont even want to know what theyre like in person anymore and would recommend taking business elsewhere.

Gr
Review №2

I usually go to mister mister for my wash and when I need an oil change or inspection. I came to this place because its close to home and I can walk back if they are going to be a long wait. There is a restaurant across the street so no problem. I was told it could take an hour so I went across the street it took maybe less than 30 minutes the cashier was very friendly even told me what was good at the restaurant. My car was returned clean so I know they used wipes as I could smell the sanitizer not oil or smells from a garage. Im sure I will go back to this place if I have mechanical problems. Very nice place.

Be
Review №3

Super friendly and knowledgeable. Have been many times for the same reason. Consistency. Thank you 🙏🏽

Ma
Review №4

As soon as I got off the car with my toddler and husband’s grandmother, the old man (mechanic) decided to give his own opinion on me bringing them with me. He stated it was impractical to bring “the whole family” to the auto shop. The employee was very unprofessional, I did not go there to be given his opinion on what I choose to do, I went there to get my car inspected. He wasn’t even the mechanic that was helping me. Please have employees trained better on keeping their unprofessional and unhelpful opinions to themselves.

Ja
Review №5

Went in for smog/safety check. They were very busy, but took my car right away. I was in and out quickly. Thank you.

ul
Review №6

There friendly and fast. I got my state inspection done with no hassle.

Ga
Review №7

Trust a chuck in a truck with you vehicle? Yeah neither would I. Horrible professionalism and not family friendly. Apparently it’s “impractical” to bring your family to run errands. Single mother’s and military spouses beware.

Ni
Review №8

Got our problem fixed right first time. Nice friendly people, very knowledgeable in auto mechanics...

Mi
Review №9

My experience was better the second time I met Raul. He is a dedicated mechanic who cares about his customers. His shop is full of cars but I highly recommend him.

Ki
Review №10

If you wanna go to a customer centric shop, this is your spot. Everyones friendly yet professional. Services are quick and efficient.

Tr
Review №11

As always very friendly and they will always let you know what you need before they work on your car 👍👍😊

ce
Review №12

Called and scheduled an appointment for an inspection and arrived to be told there are no appointments and no inspector available .

sh
Review №13

Honest, thats what were all looking for in a mechanic. While Im in no auto technician, I know enough to know when there not on the level. Personally I feel this so its one you can trust.

Ro
Review №14

We were in a bind and needed our car inspected prior to getting it registered. The kind lady with hazel eyes immediately helped us, was super sweet, and got the guys to attend to us immediately. We had a horrible day and this place came to the rescue. Incredible customer service, highly recommend!!

Ju
Review №15

We are very pleased with the work that was done on our car. Raul is very professional and honest. He explained all the work that was done to our car. We are definitely going back if any of our cars need repairs.

Jo
Review №16

Great place, went to have my car checked and was given proper advice in regards getting it fixed. Nothing was done on the car besides a road test. They are very professional and courteous.

Ed
Review №17

Good honest work...have gone twice and both times were fair charges and excellent work..

So
Review №18

I’ve been here before for repairs and that went ok. The price was decent and the time frame wasn’t too bad. The customer service has always been poor in my opinion. This time around my engine was overheating, so I took it in and they replaced the radiator fan which to me the work seemed a little shorty. There were some wires that didn’t look like they belonged where they were left poking out of the radiator fan but I figured it’s ok cause everything seems fine now. A little more than a year later my car is overheating again and to me it doesn’t sound like the fan is turning on. I take it to them for diagnosis and tell them that I don’t think the fan is turning on and that it’s overheating. Five hours later and they haven’t contacted me so I call them and to me it sounds like they haven’t even looked at my car. But an hour after that they call me and tell me that they couldn’t duplicate the overheating and didn’t find anything wrong with my car which I found very suspicious. I pick up my car and drive for a little less than a week and it starts to overheat again. I take it to another shop and they diagnose it with a bad connector and radiator fan.I believe the shotty electrical work at Chelmont is what led to my connector burning out and that Chelmont knew this but didn’t want to have to repair it free of charge cause it was their fault. I say this because when I got my car back from them after the diagnosis the wires that were poking out were mysteriously gone.Let’s just say I don’t trust Chelmont and won’t be giving them any more of my hard earned money.

Ju
Review №19

I like this place they friendly and perfessional and quick. God Bless them I will continue going.

Da
Review №20

Great mechanics and service

Ja
Review №21

Always come here for my inspection stickers. Just very easy to work with and they get you in and out as fast as possible. Can get busy though

Gu
Review №22

I have been a customer for over 10 years, they now have started poor workmanship. For past 2 years have taken truck for ac repair. Still not working. I replaced the ac compressor which was pretty filled with oil. Wanted to charge me to place oil in compressor and now ac is just blowing hot air.

Hu
Review №23

Went to get the state inspection at this place twice. Horrible customer service, I would not recommend anyone take their car here for inspection. Both times they had me waiting for well over an hour. Mechanics and employees are rude, and top it off, the waiting area is very small and uncomfortable. The owners family is frequently hanging out there making it an uncomfortable, stuffy waiting experience.

Ju
Review №24

Chelmont Auto Center very satisfied with the service of my truck Mr. Roca the service manger very professional and courteous i will recommend anyone needing automotive repairs thank you Julio Lopez

ha
Review №25

Said it would be 1hour and a half but ended up taking more than 2 days didnt even call to let me know

Ro
Review №26

I came in for a vehicle inspection and other maintenance needs for my car and they had me in and out in less than thirty minutes. The staff is courteous and on point with service.

Ca
Review №27

Received my State inspection quick and easy. Friendly staff.

ro
Review №28

Great service n attitude very professional to the point if any issues. Honesty as well going n doing business with them for 18 years.💯🇺🇸🇺🇸🇺🇸

Gu
Review №29

I highly recommend Chelmont Auto Center to anyone who wants prompt, courteous and professional services for their vehicles. They go above and beyond the norm to meet your needs and, most importantly, they dont try to push anything extra that you dont need. Great experience!!!

Sa
Review №30

Lots of courtesy and professional service..complete satisfaction

Je
Review №31

Amazing! Amazing! Amazing!We came from out of town for a wedding and our truck decided to give us issues. We called and they told us to go in right away. Raul took care of us from start to finish. He told us specifically what was wrong and didn’t beat around the bush. He was honest and I felt very comfortable letting them work on my car. What a lifesaver! They even took us back to our hotel and picked us up when the truck was ready. Truly blessed to have done business with them! Definitely recommend 100%!

Wi
Review №32

Great good caring people. Was just did bad job

An
Review №33

As usual, the service here is topnotch and way above average. Will never take my vehicles anywhere else.

so
Review №34

This is pretty much a typical run of the mill shop. You can set up an appointment and 4 hours later theyll start working on it. The parking lot is a mess and theres nowhere for a customer to wait. You are forced to drop it off and hope that they get to it. Theres a lot better options if your time and money is valuable to you. The 4.3 rating on this place is very suspect. Check out Need 4 Speed before you waste your time here.

%#
Review №35

Chelmont Auto Center have the inability to conduct a diagnostic for a vehicle I trusted them to repair. I paid this business to fix an oil leak but the issue remained despite bringing it to their attention twice. I picked up my vehicle in the same condition as I first brought it to them. From experience, Chelmont Auto Center is best at taking your money while not repairing your vehicle.

Ro
Review №36

Very trustworthy and honest.

De
Review №37

Excellent and immediate service for my sons state inspection! Wonderful family story and business! Wish there were more places like this everywhere.

KI
Review №38

YOUR ALWAYS WILL HAVE A FEW HATERS WHO BRING IN A BUCKET AND EXPECT IT TO COME OUT LIKE A NEW ONE! HONEST PEOPLE HERE AND ARE ALWAYS VERY BUSY SO ITS HARD TO CATER TO ALL WHEN YOU NEED TO CONCENTRATE ON DOING THE BEST FOR EVERY CUSTOMER.. QUALITY SERVICE HERE

Tu
Review №39

Friendly and competent service. Will come back again.Thanks Raul and crew!

Da
Review №40

Andrew is an amazing mechanic and is very trust worthy

Ja
Review №41

Great employees. Attentive service. A+

Br
Review №42

Great people! Great prices! Great service! Very honest, fast and no BS! Plus I love that they are Christians!!! Good job Manny on running a great shop!

En
Review №43

Sonya and the crew are amazing!! Always friendly and helpful

Th
Review №44

Very reliable and dependable. Would highly recommend.

Am
Review №45

Every time I have taken my car to Chelmont I have received excellent service. Their staff is very personable and my car is always taken care of properly. I trust the staff at Chelmot as they always give me honest feedback about the needs of my car.

al
Review №46

Quick service and honest people keep up the great work chelmont!!

AN
Review №47

I dont know ?

Su
Review №48

Treated farely as a woman not being taken advantage of

Ti
Review №49

Just had my engine replaced. Worked well. Did great job. Will continue to use them.

Mr
Review №50

Honest and family runned, this shop is one outstanding car care center with great prices. You will love their work.

Ni
Review №51

Good professional and friendly service! The best in town for your automotive needs!!

Ar
Review №52

Manny Leyva, owner, is a nice guy, easy to deal with, BUT his son in law was a complete moron, he acted as if he was king of the world, owner of the shop, and he ordered the mechanics to use cheap oil from Dollar Tree on a late model Ford Powerstroke diesel truck. I was stunned, I hope that guy is no longer there.

Ma
Review №53

These guys really know how to fix a car quick. Its very inexpensive also.

Di
Review №54

The girl at the front desk was very nice but the manager I spoke with over the phone was very rude.

av
Review №55

Medicore service. Terrible customer service. Front desk lady has an implied attitude. I have used the service multiple times but finally had enough. Terrible business skills.

De
Review №56

Horrible with communication. If you want to know what the status is and what time your car will be ready... do NOT go here. They say they will contact you, HA! Nope. Not one call about ANYTHING.

Wi
Review №57

Good folks here

Ri
Review №58

Simple and Quick for an inspection sticker!!

Ce
Review №59

I love this shop. Anytime Im in El Paso and need something done I come here.

Ro
Review №60

Usually great service in a timely manner.

Lu
Review №61

Takes great care of your cars!

An
Review №62

Raul has great customer service

jo
Review №63

Great job, nice to finally trust an auto shop

No
Review №64

Real cocky arrogant people,especially the 500LB man,very rude and unprofessional.

Be
Review №65

Very rude people, especially the so called lady that works as in the office. And they are VERY EXPENSIVE!

be
Review №66

They are good and honest

Lu
Review №67

Nice place

Za
Review №68

Not the place to go if your car won’t pass state inspection and you need the mechanic to turn a blind eye and help you out. They are by the book.

Lo
Review №69

Super service

Al
Review №70

Good mechanics over all

Je
Review №71

Good service

De
Review №72

Good and honest people

Da
Review №73

Good service

jo
Review №74

Best service

Ma
Review №75

Excellent treatment, excellent mechanics, accurate diagnoses. Very accessible location.

Ed
Review №76

Excellent placeExcellent serviceAll very friendly and helpful100% recommended

Ed
Review №77

Excellent work. Fast attention

Ca
Review №78

Services

Information
31 Photos
78 Comments
4.2 Rating
  • Address:5015 Montana Ave, El Paso, TX 79903, United States
  • Site:http://chelmontautocenter.com/
  • Phone:+1 915-566-9665
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Brake shop
  • Towing service
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:8AM–2PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations