Very clean and secure. Maria was very friendly and helpful! Definitely will recommend this location to a friend.
My sister and I rented a unit from this location. The representative, Maria, was excellent and very helpful. The storage areas were clean, which made me very comfortable leaving my stuff there. I definitely recommend this location!
They have a light in the unit, all other places I looked at did not!Nico was awesome in finding me a location near the loading dock!
Nice and clean unitsAmazing customer serviceMaria is awesome
Maria is very helpful and patient. Thank you for all of your guidance and knowledge. As a retail Mgr, I know good help when I see it! 👍
Maria & John are always on point!! Excellent service! Definitely go to this location if youre looking for a storage spot!! 💓💓💓
Great location! Nice amenities for your storage needs. Friendly staff! Excellent customer service provided Gerard and Maria
It was a pleasure dealing with Karen. She was informative, helpful, courteous and friendly. Public storage should consider themselves lucky to have someone like her representing their company/brand.Im looking forward to future transactions with her.The facility is well kept and out of the elements.Ive dealt with other Public Storage in the past, but, this location has impressed me. Plenty of carts at your disposal without searching endlessly.If youre looking for storage, do yourself a favor & secure this location.
Adrian was the name of my agent who signed me up for my unit. He was so thorough, professional, and efficient.The facility is clean and easy to access.Amazing experience and happy renter.Adrian made the process a positive one.
Karen was such a pleasure and help! This facility is SO CLEAN with more than enough new carts available! My husband and I loved the easy access with our vehicle to stay out of the inclement weather! Karen’s friendliness was such a pleasure! We need MORE people in customer service like her! Thank you again Karen! See you soon 😊
I came from Chicago and helped my cousin earlier last week move in this location on Busse and forgot to write a review. So we got there and these two extremely nice women helped us with everything not only that but went out of there way... My cousin got their names and it was Karen and Maria. Long story short they should definitely be managers if they aren’t already.
This Public storage is one of the cleanest most well rounded facilities I know . I want to give it up to Maria A., For just making the place run like a well oiled train, her A game is by far I believe the reason why this place runs so well and efficient.hard working pays off especially when an employee such as her steps up the the plate and gives you her full service with care and respect..
Great location and Nic was extremely helpful. Highly recommend!
Great place to go if you got stuff you dont have a spot for at home. Maria always greets me with a smile & John leands me a hand when needed.
I want to thank Maria, for her service... she was very helpful about our unit and also gave us the best price . I recommend her if anyone wants to get a storage unit at this place ..Thank you Maria
Had a great experience and all my questions were answered and excellent customer service from Maria ......I wanted to make sure I new who helped me cause its very important to me when u have great customer sevice.....that person should always be acknowledged!!!! Thank you Maria for all your help!!!!
I was at the facility and went to the office to find out where my sons storage is. Maria was so nice and located the space for me. Maria was so respectful and very friendly.
Went in to see a few units. The manager Maria was great. She new alot about what would be the right storage unit size for my amount of stuff. The units were clean and so was the facility. I definitely would recommend going to this location. Ask for Maria.
As a customer I would like to thank Adriane for finding my eye glasses and delivered it to me. He is a very nice person and a great worker.
Stopped in to ask some questions and Maria not only answered them but also provided some expert advice on protecting my items when the time comes to store.
My parents are planning on downsizing and moving, so I came in to ask about unit sizes and rates. Chef managed to both answer all of my questions and give me a good hearty laugh in the process. Were still narrowing down potential apartment locations, but if we decide on Des Plaines (or nearby), I hope that Chef is behind the desk again.
This location is perfect for us. The lot is easy in and out from less busy Busse Hwy. Liked the self-service signups and move in process very much. Love the eRental discount!. Brand new building with just sufficient ambient lighting is inside, which is a bit of a strain on my old eyes. My cell signal is not available inside, which was an issue at move-in for me. Only complaint is that the overhead doors conceal the presence of vehicles that are already inside. This presented an awkward exit from the garage today, as another car had just pulled up behind me as I backed out. The distraction caused a near miss of the keypad post outside of the door. All-in-all, I am satisfied the storage facility is safe and secure.
Best bargain around!! Staff Roger and Adrian very informative and helpful. Super clean facility. Great location.
Maria was awesome very professional I would highly recommend her and this facility. Thanks for the great service
Very clean, and Chef was super helpful! Thanks for making this process easier for me!
Chef helped me with the gate code and was very nice.
I just wanted to share my experience I went to see about a storage space for my belongings Every since I stepped foot into the office Maria made me feel so comfortable and welcoming. If anyone ever needs a storage space go see her she is very friendly And will help you get what you need Thanks Maria for making This part of my move excellent
Great experience !!!! Nic and Maria were so helpful. Super clean facility with great AC!!!
Ive been renting units here since Public Storage took over and Im extremely happy with the service i have been receiving from Maria, she has always been so helpful and nice everytime i interact with her. Property is extremely clean and safe would recommend this property to everyone.
Fantastic service, Roger was helpful through the whole process, showed up15 min before close he was patient, considerate and happy to help! Thank you!
Very nice and clean. This is our first time renting a storage space from this location and so far only good experience.
Dario and Mariya helped me with the transactions and showed me the place before buying it. Definitely recommend it if you are looking for a storage space.
New clean building with Great Security and Space. Love the Indoor Drive in Drop off! They even have Great music playing! Malcolm is an informative & nice guy. They kept the promised pricing from previous ownership.
Nice staff very clean I highly recommend coming here
Excellent service. Roger, who manages the Mt. Prospect location, was especially helpful in finding the perfect spot for our RV and signing us up!!
Both of the men that took care of me today were very pleasant and very helpful, this location is very clean
This facility looks incredible. They have another location in Arlington Heights thats been open for a little over a year.Both are 100% climate-controlled and very clean.If you are looking for storage space, I would take a tour of this place. WOW!
I came to rent a unit Maria was very helpful and patient and i appreciate her. Definitely will recommend Public Storage to my family and friends.
Karen was super easy to work with and got me a unit that I needed the same day. Great place.
Karen gave me excellent service and explained everything I need to know.
Hi Maria is an excellent worker she went out her way to help me. I am definitely going back
Tammy was very helpful in whole process choosing the right storage space for me .She very nice and professional.Thank youJan Richtscheidt
This Public Storage is less than 1 yearold, and looks brand new. The associate, Karen, was super helpful and knowledgeable.
Maria was great customer service very polite
Indoor, clean, climate control the staff is friendly and follow Cov19 regulations.
Very clean facility however typically only 1 elevator is in service
Dario, Roger and Adrian did an amazing job
Sign on door said that they would be back by 2:35pm. No one was there at 2:50pm. Bought my boxes on Amazon instead. Company should not complain to losing business to Amazon if they dont care about there business.
Nice clean facility, great service. Thanks Maria
Brand new facility! Super nice and you have the ability to drive your car into the facility to load and unload your truck/car!
Very helpful. Thank you Maria
Thanks Maria for helping me with rental.
Come here and rent from Maria. This place is cleaner then I have ever seen it. She is also supper funny witch is a plus.
Darío is great! He gave me very good service. Explain everything well and help you! They have to come to this place🙌🏽🙌🏽🙌🏽