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Safeguard Self Storage
2020 Mannheim Rd, Des Plaines, IL 60018, United States
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Safeguard Self Storage

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En
Review №1

Outstanding service. Moving from NY to Chicago and utilizing the storage space made my transition so smooth. Top security and my things felt safe and protected. Will use again in the near future as I recommend my company to use their storage spaces. Thanks so much Robert!!!!

Bu
Review №2

Edit cameI have been renting storage here since November 2017 and I love here. Its clean and neat. Easy to access. Storage has 24 hours entrance option. They have loading duck for truck which is perfect. They have pallet Jacks and bunch of carts. Its easy to move everything. Secure and camera everywhere. And last thing I really need to say this. Robert and Maxine. They are doing everything here. They are nice and cool. They are helping you perfectly and they are not doing just business. When you are here you can feel they are really friendly. I would definitely recommend here. Thank you guys.They are more than storage guys. I was here to open a new unit. They offered me a cup of coffee that was really nice. I Ive never seen like this hospitality. If you need storage around here. Do not go somewhere else. These guys are the best!

Ad
Review №3

Very clean and great to work with. I would use them again and would recommend.

Ke
Review №4

Very helpful and made the process of renting a storage unit easy! Highly recommend.

Je
Review №5

Stored my stuff here for almost 2 years. Facilities were always clean and accessible. Staff was super friendly and helpful. I never had any pest issues and my stuff was well taken care of. Pricing is very competitive here as well.

Je
Review №6

Best prices, close location, and the staff is incredible. I highly recommend this location!

Bi
Review №7

Jose is super friendly and Robert was super knowledgeable!

Ry
Review №8

After 9 years, my business of selling, marketing and collecting Transformers toys with my website Seibertron.com finally outgrew the 10x30 unit I had at Safeguard Self Storage in Des Plaines, IL (and outgrew my basement too!).Over the years, many Safeguard employees helped me out or took the time to have friendly conversations. Some of the kind folks that worked there over my years that stood out were Brian, Jason, Maxine, Vern, Kristen, Gil and Robert. They always greeted me with a smile and a friendly attitude. With my almost daily visits to Safeguard, I felt like the employees there were more like co-workers with my small business. In addition, the facility itself was always well maintained and clean. I also received excellent customer service over the years.Over the past few years, Robert Klein really went beyond the call of duty. He does an outstanding job there managing the Des Plaines facility. What set Robert apart were our almost daily conversations about our families, work, lives, the Pandemic, buying a house, moving my business, his Karaoke side-business, and so on. We became friends over the past few years and Ill miss our conversations. Of special note was that Robert helped solve a problem I was having coordinating weekly COD deliveries from UPS by suggesting I re-route my packages to Safeguard instead of my house so that they could give UPS my COD and accept the package for me (a service Safeguard offers that was included with rent). He resolved a large problem for my business and I am very grateful for that. Wish I could still have my packages delivered there now that I moved out!I truly appreciated everything Safeguard and its employees did for me over the years, especially Robert. Thank you for taking great care of me and my business.RyanSeibertron.com

Ad
Review №9

Great clean, secure facility. Employees very helpful.

Ta
Review №10

Amazing, friendly service. Extremely clean and kept up property. I feel safe when I am there.

Te
Review №11

Clean neat secure helpfully staff.needs a dumpster badly

DJ
Review №12

Excellent customer service. Very clean well maintained.

Ji
Review №13

I highly recommend Safeguard Self Storage especially the Des Plaines location. I have found the managers and staff to very professional and helpful for many years. The facility is clean and comfortable. Moving company employees have even complimented the facility on two occasions. Robert the Manager and the staff members are terrific. I have visited other Safeguard locations and the employees have also been very professional. Theres no other place to go for storage.

Mo
Review №14

This self storage is in great location and prices are very reasonable. The staff are great and very helpful. Very clean and well organized. The manager is very helpful and professional.

ma
Review №15

Very friendly staff and clean facility. Would recommend to anyone!!

La
Review №16

Moving and storing personal stuff can be very frustrating experience. These are typically not kind of things most people are looking forward to. Luckily, Safeguard Self Storage made the last three months of my life very bearable by securing a convenient spot in the facility for my things I needed temporarily stored until my new place was ready to move into. Location is convenient and it is easy to access. Facility is fully air conditioned and it is safe because it required a key card to get in and out of. Staff is helpful and friendly and that includes all of them. If I needed to use storage facility again, it would be with Safeguard. I know that quality of service will be there.

Ar
Review №17

This is the best Storage facility I’ve been to so far. Vern, will do everything he can to make sure your storage needs are met. I gotta tell ya, the cleanliness, organization, and customer service of this place is unmatched.

Ma
Review №18

This storage facility is clean and well maintained. The staff are very helpful and provided excellent customer service while I was a customer. Should I ever need storage space again in the future, I will certainly rent here. I highly recommend this Safeguard location. Kudos to Robert and Maxine.

Ja
Review №19

Facility is well kept, staff has always been great especially Robert who provides excellent customer service, not to mention the music in this place rocks!

Ro
Review №20

This place stands out for so many reasons. From its clean and secure premises to the wonderful and extremely helpful staff. Robert helped me when I first got my unit and made the whole process so smooth for me and Maxine is so sweet always smiling and ready to help if anything is needed. What a team! They made me feel so comfortable that in no time I felt like it was family! Professional, responsible, extremely helpful and knowledgeable. Thank you guys for all that you do!

Wi
Review №21

Super clean, super friendly! Robert is easy to work with and understands your concerns. I highly recommend this location. We use them for both long and short term rentals.

Ge
Review №22

The manager was very helpful and friendly ansewerd all my questions

Jo
Review №23

I visited a couple other storage unit facilities in the area before deciding on Safeguard. I liked this one because its indoor & climate controlled, very clean. Pricing was a little high but I thought it was worth it for my storage needs. Excellent customer service. The manager (Robert) was very nice and helpful. I would definitely recommend.

Me
Review №24

I used this storage for years. I never had a problem. Very clean. The workers are very friendly and understanding.

Re
Review №25

Just rented a storage space at this facility in DesPlaines. We would recommend them highly.The space was very clean and secure.24 hour monitoring service.Robert & Maxine couldn’t of been nicer !

Cu
Review №26

Absolutely awesome customer service. The transaction to move into my storage unit was relatively painless (minor paperwork), and the manager assisting me was fantastic. The units are clean, well-lit and very secure. Overall very happy!

Ed
Review №27

Very nice storage facility. Very modern, such as electronic entry and security cameras. Very easy to get in and out quickly. Super friendly staff. Pricing was a little high but I thought it was worth it for my storage needs.

Br
Review №28

The employees (Lauren) are wonderful! They are super friendly and very helpful! The facility is always very clean and you always feel comfortable and safe walking in there. I would recommend this facility to anyone. Prices are great as well.

Li
Review №29

When I came by, Vern was extremely thorough, helpful, friendly, and professional. Service was smooth and simple. Impeccably clean and overall excellent experience.

Ke
Review №30

Clean and well organized. Customer service is top notch and they were very accommodating. Would highly recommend!

Sc
Review №31

Maxine and Robert are extremely professional and explained everything I needed to know in a straight forward friendly manner. I was instantly amazed how clean their facility is. The layout of the property and the staff leave me with a good feeling of safety for my self and my belongings. I have only been there 2 months and have already referred my brother to store his belongs at the Mannheim Rd Des Plaines store. Personally I have moved my belongings out of Public Storage and will never go back.I highly recommended this Safeguard inDes Plaines.Scott R Dow

mi
Review №32

Great place with a friendly and helpful staff

Ro
Review №33

The service stands out at this location. Lauren and the rest of the staff were always friendly and courteous each and every time we made a trip to the facility. Any time we needed assistance with anything they were always ready, willing and able to help out, and made sure our experience went as smoothly as possible. Would definitely recommend.

Bi
Review №34

Quick turnaround! The team at Safeguard set us up immediately after walking in the door and we moved in that day. Robert was very helpful and went out of his way to make our experience a good one. Thank you!

Ru
Review №35

Ive used this storage facility two different times now and have had nothing but great experiences. The prices are competitive and the service is excellent. If you need a storage facility near the OHare area, I highly recommend this place.

J
Review №36

Robert was very helpful and went over all of our options. Location is very clean and secure.

An
Review №37

Awesome people. Awesome service. Maxine and Robert are very nice and helpful. Would recommend!

Er
Review №38

Very helpful staff went above and beyond to make sure my transition in my unit was painless. Overall excellent experience! Highly recommend Safeguard Storage in Des Planes for all your storage needs.

J
Review №39

Robert and Maxine were always polite, professional and great. They made my storage experience extremely positve. The facility is extremely clean. I felt completely comfortable leaving my personal objects under their watchful eyes.

Ro
Review №40

We used Safeguard when we were moving from one house to another. There was a delay in taking possession of our new house, so Safeguard arranged for us to use a second unit to store additional furniture, The storage facility is spotless, and the staff extremely pleasant and helpful. I highly recommend this company.

Jo
Review №41

Love the staff person Lauren Wright she is awesome. She is very professional & friendly. Her great customer service skills & the clean environment makes this facility a 5- Star!!!

Ke
Review №42

Experience with the company for an year was horrible. The stole money from my wife & I by charging misc. rates. The company has more than one person working at this facility that has no idea how to run a store. The DM or GM is an ass hole and has no respect for others nor his employees. The employees talk down upon their own manager and loves to throw them under the bus when it comes to who dropped the ball during particular incidents. They than had the nerve after they told me once I pay balance off In full11 they sent me a bill for $23 dollars, again after I talk to manager and staff and was told my balance is ZERO. Overall this place doesnt need to be running business, and extra space storage next door is the way to go if you want to conduct business the professional way. FYI... this location some how has people living inside their own storage. When this facility is supposed to be monitored with camera, and police official securing the area. (FALSE)I find it funny when posting this I would need to select an star Vs. in my eyes this company doesnt deserve to be open in life. 1/2 STAR if I had the choice

Ga
Review №43

Best Storage experience ever. The manager made it so......highly effective communication, the place is spotless and it is secure.

Re
Review №44

I dealt with Lauren who is awesome. I would recommend anyone who needs storage to go there and ask for Lauren. She is very accommodating and a pleasure to work with.

Na
Review №45

Super clean, very secure, and the people that work there are all really nice! Best storage facility weve ever used.

Jo
Review №46

Maxine was fantastic! She even stayed late to help us. Rental process was a breeze and the pricing was good. We definitely recommend Safeguard!

Je
Review №47

Me & my family had to put our things in storage for a few months. Im glad we went to safeguard self storage. It was clean, very good security, & easy for me to get access to my unit. I especially liked how they only charged us for daily in the end. Plus, the workers at the facility on mannheim, lauren, was very nice.

Mi
Review №48

Very kind, friendly, professional, clean and accommodating!

La
Review №49

Clean easily accessible. Managers are very helpful!

Na
Review №50

Facility is clean, staff is very friendly, always willing to help. Convenient location. Love this place!

Ma
Review №51

Excellent, great service, very understanding and caring staff.

Pa
Review №52

We receive and send many pallets of event materials through the year at the Des Plaines Safeguard facility. Lauren, Achille, and Brian do a remarkable job of managing the loading dock traffic and accommodating our ever-changing needs, with a professional attitude and a can-do spirit. They do not disappoint.

Em
Review №53

Great prices, even better service.

Ri
Review №54

Neither Maxine nor the owner could have been more professional, courteous or attentive.

su
Review №55

Management was very courteous and helpful. I have nothing but praise in how they handle new clients.

Li
Review №56

So far so good clean,easy access.good deals Lauren was so sweet and ery helpful! Would recommend this place to everyone!

Ev
Review №57

Achille helped me through the process of setting up a unit and explaining everything thoroughly.

Ya
Review №58

Good storage deals and helpful and reliable staff.Lauren from the DES PLAINES facility helped me with all my problems.

Tr
Review №59

Very friendly staff clean, nice, well secured facility with great parking.

Ma
Review №60

I visited a couple other storage unit facilities in the area before deciding on Safeguard. I liked this one because its indoor & climate controlled, very clean, was cheaper than nearby competitors, and had excellent customer service.

Ni
Review №61

Decent

Da
Review №62

These guys are the best.

Ku
Review №63

Great service, and very clean facility!

Me
Review №64

Very clean facility, friendly staff, great price!

Li
Review №65

Manager, Bryan Whitehead, was awesome to work with.

Er
Review №66

Good place

pa
Review №67

Terrible

Information
39 Photos
67 Comments
4.8 Rating
  • Address:2020 Mannheim Rd, Des Plaines, IL 60018, United States
  • Site:https://safeguardit.com/Illinois-Storage/Des-Plaines-Storage-Units?ibp-adgroup=GooglePlus170103&utm_source=GoogleMaps&utm_medium=organic
  • Phone:+1 847-403-3686
Categories
  • Self-storage facility
  • Moving supply store
  • Records storage facility
  • Storage facility
Working hours
  • Monday:10AM–5PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:8:30AM–5:30PM
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