I only have to deliver parts to the company in a Semi-Truck with a 53 foot Trl. Very difficult to maneuver into the dock door, with lots of cars parked on the street
Always stocked, and quick service for delivery and will call.
Their prices are good, but their customer service is awful. The last straw was this week. Twice they looked up an original equipment fuel pump for us and twice they sent us the same one and twice it failed. They were again going to send us the same one, EVEN AFTER WE GAVE THEM THE VIN #, but we finally looked it up ourselves on the AC Delco website and discovered it was the wrong pump. They took no responsibility for their error and the time and money it cost us and tried to blame it on installer error. Prior to this, we had ordered an OE part, it didnt come, we called and were rudely informed it wasnt coming, so we ordered it somewhere else. 2 days later it showed up. Once before, we ordered a part from them, then found out it was backordered. They left it up to us to deal directly w/Mopar for 2 months until we finally got our priority upgraded and got the part. USD wants us to look up parts ourselves rather than use their parts people, but if we do then its our problem if the wrong part is ordered. But when we use their people and they get it wrong they wont take any responsibility either. We have had difficulty either getting the right part or getting it in a timely fashion from USD too many times, and they always find an excuse if theres a problem to make it OUR fault. LOUSY CUSTOMER SERVICE
They are awesome at customer services and have everything i need
Great prices, Friendly staff very helpful
Fantastic! Wonderful staff.
Busy hands are happy hands!
Great place to work