Great people! They were friendly and helpful even before I walked in the door Jesus was helping me with my car. Devin let me pick my own lights and then installed them within 15 minutes. I felt seen and heard. They were awesome! I highly suggest this store. The whole staff had the same vibe!
Great customer service, glad they let me use their parking lot as a garage while i fixed my car. the associate named Devin was really helpful!
Great experience today at this location, had to stop in for a new car battery.. Juice did an excellent job replacing it, and Conner helped after I locked my keys in the car. Great employees here, they totally turned my crummy day around..THANK YOU!!!
Great customer service! Devin was a star very professional and knowledgeable
These guys always take care of me. Martin was super awesome.
Everything you need for auto repairs. Staff was knowledgeable and friendly.
Martin thank you so much for your help. My husband and I did not expect such great service. You went above and beyond to help us.
They do not seem to have their facts straight As far as whether they can help someone add something to their car or not they Bumble over their own words
Devin was very polite and helpful making sure I got the right battery for my car. He also helped me put on my new windshield wipers. I will make it a point to come back for my car parts. Thank you!
Above and beyond! That is how I would explain the customer service I have received from this AutoZone. Today I had Ricardo Mejorada take extra time to come outside to check my battery, I asked him to check it 3 times to be sure it was fine, and, he was more than happy to help me feel secure that my battery was not going to fail. His explanation to me about why I was getting the battery low sign was detailed, and, told me what to do if it continues. Today I spent no money, but, got the best service as I always have from them. I will continue to use them for all my auto needs. Thank you for all you have done!!!
Super crowded and not enough space to walk around without bumping into someone. Still found what we were looking for and at a reasonable price.
Johnson was so helpful and gave me the information I need led to save myself unnecessary time and work on my vehicle. He was super kind and informative. Thank you!
Employees incredibly helpful.
Clean nice store.
This is a great AutoZone store very helpful grateful to have as my home store.
Couldnt jump my battery. I left my lights on so need a jump. No one in the store couldve helped! Really at an automotive store. Good thing a new employee was on break and helped me out.
They were awesome. Came in to see what my check engine light was on for. They were speedy and had an answer for me as well as two solutions for me to walk out the door with. My entire visit was free and under 5 minutes I had advice and solutions. Thank you! You have an incredible team working today!
Not sure why, but I love Auto Parts Stores. I wish I could get it all! But I went to this Autozone just for windshield washer fluid and some car scents. I like there rewards program, and because of it it went from $8 to $3. Everyone was nice and seemed to know people on a first name basis. I give this store a 10/10! Good job AutoZone!! Keep up the good work!
Standard AutoZone however the employee at the store was disrespectful to my pregnant wife whom needed to use the restroom. The utter disrespect and condescending attitude i have shopped with AutoZone for years I will never come back and i will tell everyone i meet about the lack of quality of your employees. The audacity of the lack of customer service these days is disgusting.
Jordan was a huge help while testing out my battery and starter. Saved me money on an upcoming appointment I had to get some parts replaced. Come here first!
Fast professional and friendly . Just the right parts and advice to repair the old daily driver . Im back in the saddle again !
The customer service was awesome and very helpful!
They ordered my part, lost it by the time I arrived the next day to pick it up. All employees looked lost the manager was quick to trash talk younger employees, yet he couldnt remember either, tried reminding him of our conversation that took place less than 12 hours prior couldnt remember ANYTHING. And he instructed the worker how to order the part. When he couldnt find it he had the nerve to tell me he has words for his employee (who only followed his instructions)
Great customer service.
The Staff are always polite,accurate & proffessional
Great peopleGreat service
Helpful staff
Good group of young men. Always helpful.
Very helpful staff.
Well I can get hard.to.find parts here. Good aervice.
Really good service! Really helpful employees
Usually has what I need and the staff is super helpful
I had a great experience at this particular AutoZone. Alejandro was helping me out for about 30 minutes and really took care of me. Helpful, fast, friendly, knowledgeable, and most importantly patient. They didnt end up having the part I needed at that particular store, but he ordered it for me and it should arrive tomorrow. Thanks a lot!
Helpful staff, they have a free diagnostic tool you can plug into your car to read any codes errors it’s outputting and then tell you exactly which parts you need to DIY.
Very helpful and nice people that worked here.
These folks were great. Thank you for getting me in and out of there in no time. They checked my battery to see if it was salvageable and if it could be recharged with a magic machine. Unfortunately, as I suspected, it was 6 years old and shot. They installed my new battery in minutes and sent me on my way. I highly recommend this place! Thanks again.
All staff in masks and helpful as always.
Knowledgeable, helpful employee found to items off the shelf that I needed. I wouldnt have been able to find them myself. Also Affordable
The staff was very nice and helpful. It is very organized and clean. Great parking. Great advice. Prices are great as well. I was very pleased to go there.
The place is pretty nice and clean. Not too many customers so you got a rapid response for any questions you might have had. I didnt find everything I needed however nobodys going to have everything but they had enough that I could get by with. Quick in quick out which is the way I like it.
Well stocked store that has quality help. I always forget you can borrow tools. Great guys! (And gals)
Called to ask about tune up parts and services for my truck. Person who answered the phone did not know what a tune up was, Then put me on hold. I was on hold for 18 minutes. I finally hung up and called back, and was told they had only two people working, and could not be on the phone. Really, auto zone? Give your employees the staff, tools, and information they need. I felt bad for your employees. And how the hell do you have someone helping customers who does not know what a tune up is? I know theyre different now, but ya gotta know it means maintenance and spark plugs, and checking components under the hood. I dont blame the employee. I blame the company. What kinda outfit are yall running?
I couldnt go any lower than1 star. I wouldve if it gave me the option. I ordered a tire cover for my husband and it was supposed to be delivered to the store in 2 days. 4 days later after I still didnt receive it I found out from the desk manager that it was sitting in the fed ex office since the day after I ordered it. NEVER doing business with them AGAIN.😡
Great deals and awesome product. I get edibles on a regular basis. If you need large order just called a few days in advance and they will have exactly what you wantwhen you arrive.
Good prompt customer service great people.I love their customer rewards program it works for me and I highly reccomended for anyone.
This is a great auto parts store to shop at. They are friendly and the prices are great.
This is my go to Auto Zone. Its a great place to shop for car parts and the staff is awesome! I needed help doing some work on my car real quick and one of the staff members let me borrow some tools of his for a little bit.
Great products
Good service.
AutoZone is like top of the line to me very good service friendly people to match..they help you to understand what is for and how it works..they are just awesome...
The best customer service ever!!! One of the managers, Hunter, came out and helped fix my car and then sold me the product I needed! I will be back, I am beyond happy with how I was treated there!!!
Friendly usually have what I need duralast sockets duck in quality but are covered for life. Have changed out the same socket that just twisted due to poor metal, and they kept replacing for free had went through 8
Your usual AutoZone store, with ample parking in the busiest corner of Englewood. This store provides not only the usual wide range of auto parts, but also well informed employees that can really suggest best alternatives and options for what to get.
The night shift is a joke 3 customers, 3 employees, zero help for 8 minutes last night. Two were on a quest for a customers blinker fluid while cussing and shooting the breeze in the back, the third was out of it, wandering around the store in his own zone.
Fast friendly service. In and out fast knowledgeable employees on what you are looking for.
Stopped by because I was having an issue with my car. They were able to check the battery and alternator and figure out that wasnt the issue. They didnt charge me anything and were very professional about it overall.
Friendly and know us by name
Very helpful people had to get a new battery they took my old one out for me and put the new one in it was really nice because I dont have anywhere to change a battery so theyre really helpful there
Sometimes they have what your looking for and sometimes they hire people who dont have a clue on what they even have
Helpful helpful and friendly and always willing to come lend a hand on the car
Typical parts store. People are friendly and try to be helpful. Expertise is hit and miss.
Was given the wrong cabin air filter. My fault I should have been an educated consumer. Problem easily researched and fixed thanks
Excellent staff,,Good social distancing
Typical AutoZone and the people working were nice.
This store is Awesome! Philip F was fantastic to work with. I will be back!
That was the best experience Ive ever had in an auto parts store. The employee was very friendly and helpful.
These guys did a great job helping me with cars and the parts needed
I went in trying to find out what kind of screws are pins are clips I needed for the underside of my vehicle for the trim the body etc. It says it who started to try to attempt to not help me emotions for his manager to come over then informed me that he didnt know he couldnt tell there was no way to look up vehicle specific things of that nature. Hes said theyre was a bunch of clips in Penns and screws over there Id have to go look through them for find what I was working for. I than have to inquire where over there was an he told me aisle 6 finally. I went and had to figure out what could possibly work to fit my vehicle. I chose 3 different kinds/sizes due to not knowing anything past guessing what might look like it will fit. It was close to closing time so I bought all three hoping that one of the 3 would work. Needless to say I had to return two and get the same as one that I had gotten before just to find out I needed different ones anyway. Long story short, Martin, another associate who helped me the second time for exchange was way more helpful, as I would expect from auto zone, than his manager. Never have I been to an auto parts store that wasnt willing to come outside and access the needs of my vehicle beyond my vague description!!!!!!!
They always have what you need and if not they can get it to you same day or next
John B. is a delight! Thankful to have this helpful & honest AutoZone in our neighborhood!
Incredible service.... They went out of their way to help me out... Thanks!
I love working there learning something new every day love helping people with their car troubles. # AutoZone one team
It was clean and good service
Lots if good parts and car accessories
I love autozone for all my automtive and mechanical needs. They have a really neat rewards program and i love spending $ so i earn my points and get my reward!
Took my car in after work today to get a diagnostic test as I thought I needed a new battery. Turns out my hunch was right! The connectors were badly corroded as well! The service tech was very kind and took his time to explain things to me without making me feel stupid for asking questions. This means a lot to me because my father was an automotive mechanic and passed away 6 years ago. Whenever I had car troubles, he was always there to take care of me. Now that hes not around its very intimidating for me to go anywhere because Im not sure how I will be treated or if someone will make me feel dumb for not knowing things. I just really wanted to say thank you for taking care of me and my car!
In and out quick. Staff is helpful and fast
Recycling oil? Head on back and do it yourself. Need to find anything in the store? Wait a while and someone might be willing to help.
Very helpful people
Very helpful people
Very helpful staff and they had the part I needed for my Mitsubishi Outlander!
Brought in my Abarth and it needed very unique oil and other things, customer service was very helpful
OMG needed a radiator hose.was driving had to pull over for a pit stop,now Im back on the Road.... thanks
Excellent service. They had my part. They supported me with what I needed to get done.
Great service. Some people go beyond just trying to help you.
This afternoon i bought a gas cap, because i couldnt figure out why my car smell like gas. Well my gas cap was missing the seal. I dont know why. Thank you to the guys they help me pick out a real nice gas cap that has a lock key. Thank you soooo much..
Place is clean, staff is helpful. They asked what I needed right when I walked in
From the bottom of my heart, I would like to thank and recommend this shop for the great help provided to me when I visited.
Gotta say, never been to a part store of any kind where after they look up the part for you they dont even offer to help pick it off the shelves. If it was crowded and they were busy, sure, Id get that, but if theres no other customers in the store but us and three employees chilling at the counter, handing me the piece of paper with the part numbers and pointing me towards the shelves isnt exactly my vision of customer service. Christ Im 23 and you make me hate young people.
Good experience and good customer service
I had a battery for my car never used it . they took it right back no problem. Great customer service
Would be 5 star, but the store is on the small side. Helpful staff.
Knowledgeable staff and the Duralast batteries are the best IMO
Dead battery.Great warranty.
Very help in and out with a new battery in minutes
I wish they would have told me that their points expire! Last month i had 20 and now i went in and i dont have them so thats kinda bunk