This is the best mechanic shop Ive came across and lucky enough I live down the block. They are honest, great work, compassionate and great prices. Once its fixed its fixed and with a 2 year warranty. Way better work then a dealership. This shop is the best of the best and Carlos the man that runs the shop is a amazing person very compassionate, honest and caring again the best of the best. Thank you. Nick

Extremely pleased with everything. Nick is extremely professional and thorough. Car was towed there per State Farm after it would not start. Complete and thorough diagnostic and reasonable cost for necessary repairs. Highly recommend.

From the very first phone call when I spoke with Carlos I was immediately put at ease I brought my car in for one issue and when he looked at the car and Called with the diagnostic there were several other issues he explained everything in detail never once making me feel taken advantage of, Being a female and having a few issues in the past with other auto mechanics I can honestly say I had no hesitationPicking up the car Carlos explained everything in detail also showed me photos before and afterCarlos and his team are exceptional!! I left there with a sigh of relief knowing I had found a mechanic that I could trust . A big thank you to Carla house and his team

Great place if your looking for quality and professional work. Carlos and Ivan are great, knowledgeable and helpful. Wish I would have found this place years ago.

It’s rare to find a mechanic that cares about the customer, not just the customers money. At Auto Service 1, Carlos, and his knowledgeable team of top notch mechanics make you feel as if you are there number one customer. They’re honest, detailed, patient, thorough and passionate about the work that they do. They take pictures of everything that they do pertaining to your vehicle; and they take the time to go over the step-by-step process with you in detail. If your car is in need of repair, look no further than Auto Service 1. Tell them Nash sent you.

First time going here for service and I’m impressed how professional Carlos and Nick treated treated me as new customer like me.

I ended up not needing to take my car to this shop in the end but this review is based on the interaction and quote Carlos gave me to repair my 09 VW Tiguan. Carlos went above and beyond to give me the best price he could, he was honest, worked with me, was friendly, and explained everything thoroughly. I will no doubt have him on the top of my list next time I need any servicing of my vehicles.

My Fiance takes his classic 66 Impala there and its hard to find parts but Carlos and the crew works with my Fiance and finds everything. They are friendly just amazing 👏

Carlos and his guys did a great job with analyzing my vehicle, giving proper diagnosis and charging reasonable price for labor and parts (O2 sensor and carbon cleaning.) Carlos was very consistent, timely and went out of his way to ensure quality service. They also have aftermarket parts and help with installs. Will definitely be coming here more often when needed. Highly recommended!

I am glad I found this place. Most of the people working in this field take advantage of women that do not know much about cars. However, Auto Service 1 proved to be totally different! The manager explained everything to me so I could understand what the issue was. They also did a wonderful job repairing my broken AC and they did it so fast! Went there on Thursday and had my car back on Friday afternoon. The reviews do not lie - they’re the best! :)

I’m not sure about how much of a deal I got (I’m not a car guy), but left a good amount of detail on my AC problems when I brought my Hyundai in and gave me an idea of what to plan and look out for in regards to said problems. High quality customer service for sure!

My car in good hands.The best place for fixing your car. The best and very professional mechanics. Thank you Carlos and his perfect mechanics.

Carlos and his staff is extremely nice and professional. They found out the issues with my vehicle quickly and fixed the issues quickly. They’re ranked number one in Chicago. The quality in there work is excellent. I’m highly satisfied with the service I received and will continue to come back.

Great service! Prices were very reasonable.

Carlos and his technicians are top notch. They delivered on their promise of wonderful service and knowledge if repairs. They did a motor swap in my 2018 Ford Focus ST turbo. They took extreme care in removing the old motor and installing the new motor. As they were installing it they cleaned everything and made the engine look brand new. Other issues were found aling the way and I was explained in full the best way to repair it and cost upfront. No pressure to commit on anything. I wish I could rank this shop 10 stars. A clean, courteous, and trustworthy shop. Female friendly as well. Professionals through and through.

The service aspect and diagnostics end were top notch in my experience. The reason for only 4 stars is that in the time of covid 19, there is a sign on the front door requiring a mask for entry. When I went to pick up my vehicle, there were the owner and 2 customers upfront without masks on. Made me uncomfortable walking in, so I waited outside till the other customers left before going in.

Had to bring my Cadillac ATS here a few times. Carlos and his team are very friendly and honest. Great customer service.

Carlos the owner is very polite and makes sure to do an honest job. Hes got some some golden hands and fixes everything properly. Hes also got some snacks, water and coffee in the waiting area. Not too shabby.

Good work

One of the best mechanics out there, Carlos and the team really took care of my Mercedes sprinter, I had to call around for a couple of shops who didnt really know sprinters. I was in and out very quickly to drop off and pick up and the front desk was very friendly.

I visited Auto Service 1 last week for scheduled maintenance on my Ford. They actually send me emails when I need oil changes, rotations, etc to remind me which is nice.

My family and I have been using Our Town Auto for years. Honest, Fair prices. They will tell you the real truth. If the repairs are not needed they will tell you. They seem to look out for their customers first, and their profits second!! They never recommend repairs that you dont need just to pad their bill. The work is always first class and they stand behind it. You cant go wrong going to Chuck and John at Our Town Auto!!!

I brought my Nissan in for a tire change and they recommended a rotation which was good as well

Good job thank you

I brought my Toyota corolla for an oil change and they were reasonably priced and quick to get me in and out.

Carlos is a great guy takes the time to explain everything to you recommend this place very highly

I have been taking my cars to Our Town Auto for 20(+) years. The Clark Family and their staff provide quality service and a reasonable price. I wouldnt take my car anywhere else.

The best mechanics friendly get the job done right all the time

They helped me with my BMW m3 which I usually dont trust anyone except for the dealer, but the dealer was booked several weeks out, so I wasnt able to bring it there.

They stand by their work 100%. As the owner told me when he fixed a problem I had, We are neighbors first and a business second. Highly recommended and they will have my business as long as Im in the Chi area.

I used to go to Your Town for car repair, these guys are under new management but I think they kept the same mechanics.

Im glad I finally found my auto repair shop, these guys took care of my older Camry even though Im sure theyve seen much more expensive cars coming in.

They worked on my Honda and had it repaired within a week after I had a couple of check engine lights on that left me stranded on the highway.

If youre looking for a car mechanic, look no further, Carlos and the team did an amazing job on my land rover

Great service

Very honest and knowledgeable

Had a check engine light on my 2015 Ford Fiesta so I brought it into this place after reading the stellar reviews. The positive reviews were all well deserved, the staff (shoutout to Nick and Veronica) were super friendly and professional and the repairs were solid. They sent me full breakdown of any issues discovered from the diagnostic, including photos and videos of affected areas (which Ive never received from any mechanic before). The whole matter was taken care of and my car was back to me shockingly fast. 10/10 would recommend

As always, happy with the newest technology and tool for the maintenance of my car, 26 years of being one of its loyal customers,,, I recommend it 100% ........

Excellent service and efficiency