Harry was very helpful with assisting my father and I purchasing a vehicle that we found online for my son. Not only did he sale us a car but he was very personable and we enjoyed his stories & making us laugh! When it came down to the financing, his manager Eddie worked everything out in our favor and was responsive to any questions or concerns that we had. I would absolutely recommend them to anyone that’s looking to buy a car because these 2 did an awesome job & made my family happy with our purchase!

This dealership is excellent. Customer service was great and when I explained my situation of needing to trade in my vehicle the guys that worked with me (Eddie P & Giff) didn’t hesitate at all. They got the job done and now I just got a new truck! I definitely recommend Banister Nissan of Chesapeake.

Me and my husband were looking for a new truck. We live in Hayes and we went ALL the way to Chesapeake a WHOLE hour away to find the truck go his dreams! There we met Eddie, Griff and Robin!! These three are AMAZING and made our experience the BEST!! They helped us out with everything and answered every questions with great detail. I would definitely recommend going here and getting a vehicle if you are in the market for one!!! Everyone here is the best and funny!! Definitely a 10 stars out of 5!!!

The staff was especially positive and friendly. I had to wait about two hours to get the inspection and tire rotation, which was less time than my last visit. That was fine! The only thing that bothered me was that there was a sign on the window that said that masks were required in all indoor areas; however, less than half of customers, and more of the employees were not wearing masks. I was wearing mine out of concern for others. Ive had several friends and relatives get sick with the variant and breakthrough COVID and several that have died, one in the last few days. I asked my service rep if he should take the sign down since you are not enforcing the rules. He did not have on a mask, and responded that it was an old sign that should be taken down, but he did not remove it while I was there. Call me paranoid, but 900+ real people were hospitalized with the virus on that date.

I was very disappointed with my service appointment on yesterday. I took my car in for a state inspection with a 3:30 appointment in which I arrived around 3:20 or so and the following occurred. The Service Advisor calls me over to verify what I was having done. The conversation went just like this:Service Advisor: I see you’re here for a state inspection IF it passes but you still should get a new cabin filter and one other filter and then he gives me the cost.Me: I’m not here for thatService Advisor: But it’s recommended every 15,000 milesMe: I’m not here for that and will have that done when I get an oil changeI have an issue with this entire process. The word “IF” to me implied you would be looking for something to charge me for because all I NEEDED was an inspection. Secondly, a state inspection on my vehicle has NEVER taken an hour and 15 minutes since I’ve had the vehicle. Thirdly, I watched through the door as my car was being inspected and it remain in mid air for at least 30 minutes with NO mechanic looking at it! Long story short, I didn’t leave the dealership until nearly 5:15 and paperwork stating I need $1719.59 worth of repairs and a rejection sticker. I’m questioning the credibility of the mechanic and the Service Advisor at this point. My paperwork was prepared and is time stamped at 4:31 therefore why did it take until almost 5:15 for me to find out! If this doesn’t imply shady I’m not sure what does!

The entire experience was wonderful! Our product specialist, Nia Williams was terrific! She knew the new Pathfinder inside and out and answered all of my questions before I could even ask them. After car shopping for the last few weeks and having some rough experiences, the difference at Banister was a breath of fresh air. Thank you to all for making this such a wonderful experience.

My husband took my car in for service and he raved about the service advisor was so helpful and went above and beyond with explaining the coupon email to us didnt apply but he will do everything within his power to ensure our satisfaction. He didnt have to do it but he did and Im forever grateful.

After a bit of back in forth the sales (to be expected), settled on a price and came to pick my Pathfinder up earlier than originally stated. Words cant express how quick, easy, and friendly the transaction was. This compared to my experience with other nissan dealerships in a 95 mile radius was second to none. Special thanks to Nia our salesperson.

August 17 my mother bought a 2021 Nissan Frontier brand new. August 26 she called me from the middle lane of a busy street to tell me her truck just stopped in traffic. An hour and a half later she was able to get it started and come home. The very next day she went to work and couldn’t get home. The truck was saying nothing. She had to have it towed back to Nissan. She tried to let her sales professional know that she wanted a different vehicle and the best he tried to offer her was a certified used vehicle!! She just got the truck back yesterday, September 3!!My mom is a 63 year old teacher who commutes to a different city everyday. She needs to feel comfortable in knowing that her vehicle is going to get her back and forth everyday. Everyone was so accommodating up until the sale and then no one had anything to say to help after. This was especially hurtful because this is the third vehicle she’s purchased from Nissan and she expected to be taken care of.

Fast service, no pushy sales people. Eager to please and will go as far as it takes to work with your budget. Great, polite people. SO IF YOURE ON A BUDGET OR FIXED INCOME THIS IS DEALERSHIP TO COME TO. THEYLL MAKE IT HAPPEN.

Hunter was the one to help and he went above and beyond. Everyone here is great, incredibly helpful and amazing. I was on a time limit in finding a vehicle and they were able to help me get in and out more or less with a vehicle. Definitely recommend this location.

HANDS DOWN THE BEST EXPERIENCE IVE EVER HAD BUYING A CAR !I bought a used car & brought it in for a check up. All thanks to Mr.Terrell he took great care of me excellent customer service he introduced me to Mr.Jose & Mr. Rashawn. They explained everything to me down to the smallest details. After we discussed everything I decided I’d like to trade my car in & they found a BEAUTIFUL used car, it’s everything I was looking for & MORE, which made me worry about the price due to my credit BUT Mr.Jose made some calls & HOOKED ME UP on the price!!!! I’ve never been SO SATISFIED I can honestly say they made this a great experience I completely trust them to take care of me. If you are in need of a used or new car I THOROUGHLY RECOMMEND coming to THIS NISSAN DEALERSHIP ON BATTLEFIELD!

From the moment I entered the service area and was greeted by Terrell, had Harry show me what was available and made a totally different decision than I orginally planned on to meeting Eddie, my Eagles fan and financing with James, my experience was first class. This was the first time I purchased a car on my own but my family has purchased many cars from Bannister Nissan of Chesapeake and we wouldnt go anywhere else. Thank you for making everything go so smoothly. You guys are the best!

Got sold a 2020 pathfinder that has issues after issues that is 16 months old. Beginning staff was helpful and understanding but once dealing with sales manager, he was mainly rude and threatening and did not understand anyones frustration but his own.

P was a really good representative, he definitely went above and beyond to help me

The experience of making a major purchase seems like such a hectic long process. But my experience her me at Banister Nissan was smooth as silk. There were no bumps in the road no hiccups just smooth sailing and I did all this with my 20 month old granddaughter.

Overall superb. Alway a pleasure to work with Ron Watson Jr.

I had a great experience with Harry at Banister Nissan in Chesapeake. He made sure I got what I wanted for the price range I was looking for along with the type of vehicle I was interested in. After test driving the used car, there were a few things that I wanted adjusting and he saw to it that it was taken care of prior receiving it. Thanks Harry 😊

My 2020 Nissan Rogue Sport was recently totaled Ron Nia and Tonya at Banister Nissan of Chesapeake made my experience with replacing my vehicle go so smoothly. Ron was able to get me exactly what I wanted even when when it wasn’t at the Chesapeake location which was the 2021 Nissan Rogue Sport . I am very much satisfied with my experience with Banister Nissan of Chesapeake

Great Guest Service by Jonelle! Greeted me in my car as I drove up... Im leaving today with a car in waiting due to her excellent service and expertise!

I made appointment for 7:30 am and I left it there to get done, because I had a ride., I had someone call me and she told me it would be ready by 11 AM or 12 Noon, I didn’t hear anything so I called at 1 PM and asked the person to call me back, because my ride was going to work soon. 20 minutes went by and heard nothing, I called back and still no one called., I called front desk and asked to talk to a manager, they said they would have manager call back, 15 minutes went by no call. I called again to talk to a manager . It took over 1 1/2 before I got anyone. I had a appointment and it should never had taken this long, my ride went to work and then I had to find another way there. I was not happy and I really don’t want to buy another vehicle from you guys again if this is the way things are going to be to loyal customers.

I bought my pathfinder from a different dealership but I took it here to the service department to have an ac issue fixed. Everyone was very pleasant and helpful. I got a car rental and they handled everything with my warranty company for the car. Andrew was very nice and did a great job keeping me updated with everything and even did a follow up call after everything was done.

BEST experience EVER purchasing a car from a dealership! Recently, I had my second baby and was in desperate need of a bigger vehicle to accommodate my growing family. When I visited the Nissan Chesapeake location, Rashawn assisted me in trading in my vehicle. He was very patient, professional, yet eager to help me find the perfect vehicle to fulfill my desires for my family without making me feel pressured to buy whatever car he offered, as most dealers at dealerships tend to do. After providing a long list of what I desired in my new vehicle, Rashawn showed me a few options and I happily found exactly what I was looking for in my new Ford Explorer. Kendra also provided exceptional service by assisting in transferring my old tags onto the new vehicle, as well as ensuring the new vehicle was topped off with a full tank of gas before I left the lot. Overall, I had a wonderful experience. Everyone who approached me was very helpful and professional and I would definitely recommend to anyone looking to pursue their car buying experience.

The Manager Eddie was great did what he could to get me the truck I wanted. The sales guy Giff was polite and very knowledgeable.

I am truly more than a satisfied customer. My experience was amazing. Mr. Ron and Ms. Helen are the best. The entire staff treated me like family. They are very professional and knowledgeable, and the best part was no pressure. Amazing team!!! Thank you

I’ve been coming to the service department here since I purchased my vehicle in 2010 (still holding on!). I always receive great service here and getting to chat with Brian Doctor is the highlight of my visits. He’s always very professional and I trust his opinion 100%, he’s never steered me wrong. I even brought my dog with me this last visit while I was waiting for my ride and everyone was super welcoming and friendly to us. Thanks again!

The whole experience was pleasant and efficient. The appointment was effortless, the service done efficiently, and the car was ready ahead of time. Communication from our Service Manager, AJ Reid was exceptional!

Great experience with the team at Banister Nissian. Helen Smith was great to work with. I definitely will refer her to my family and friends.

I came there not thinking I would be able to get a new car but Big AL my sale man and the Sale manager did everything they could to make sure I got what I wanted. I appreciate everything they done for me. They were very attended to my need and not one time did they pressure me. They made it very worth while for me to come back if I needed another vehicle or to recommend someone to come see them. Thank to them Im graceful and Im happy with the car. Banister Nissan of Chesapeake

BIG AL AND CRAZY EDDIE are an outstanding dynamic duo. I recommend everyone to ask for BIG AL and Crazy Eddie to assist them with their next car purchase. They helped me find the perfect car that had all the features I wanted and within my budget. They were very personable and friendly. This has been the absolute best car buying experienceThey have earned a customer for life!!!!

Ron team is amazing. Ron is very professional, he explains in detail and is very knowledgable. He is patient and always keeps you informed every step.

Awesome experience with the team at Banister Nissan! Hunter & Maddie were our sales associates and they were a great help and very supportive through the purchasing process.

Today we purchased our second Nissan with the help of Giff McDonald. We now have a Sentra and an Altima and couldnt be happier. Giff McDonald is a kind and knowledgeable salesman for Banister Nissan. If you are looking for a great sales experience, check out Giff McDonald at Banister .

My experience with Eddie and the dealership was the was the best I have ever had. Im ALL the way in Chicago and spoke with Eddie about my daughter being stationed in Virginia and needing a vehicle. This is her FIRST car and Eddie and his team made this process smooth. He emailed cars within her price range, provided total costs, NO HIDDEN AGENDA and was the customer service was IMPECCABLE. I am so impressed with the way he made that process as simple as possible from THOUSANDS of miles away. Our 1st conversation was at 9:30 am and she was driving away in her new car before the end of the day. They picked her up, took her to the bank and explained all the documents throughly so it was clear. I want to say THANK YOU Eddie!! You are right, Happy Momma, Happy daughter ❤ She was getting homesick and you have made this Sailor happy with her purchase and both of our lives much easier. I appreciate the help and knowledge you provided and the customer service is TOP NOTCH. Per our conversation, its not about the sale, its about relationship building. Thanks for taking care of mine like you would care for your own. All the Best, Racheal

This is my 3rd vehicle from Nessan Banister I always had and awesome experience with them my salesman this time was name Giff when I tell you I truly appreciate him I really do he took his time with me and he new just the car I was looking for and the financial department was great also I will always recommend my family members and friends..

Very good Nia! Thank you Ron and Eddie! They were very professional friendly and patient!

I brought a used Sentra from Banister Nissan in 8/20 for my daughter in college. She is well-pleased with the car, but the alternator went bad this month. The alternator was replaced via the extended warranty that was purchased. When the alternator was replaced I was told that the car needed a new battery because it had the wrong size battery in it. I stated that this battery was in the car when I brought. Further, when I was signing the papers to buy the car I was told that the car was undergoing a thorough pre-sale inspection and I could pick it up the next day. Relative to the battery, given this pre-sale inspection I would have expected the wrong size battery to have been caught then and replaced with the right size battery accordingly. Initially, Banisters sales and service managers refused to replaced the battery or even split the cost with me. Subsequently, a general manager became aware of the situation and made it a point to contact me and commit to replacing the battery at no cost to me. As I stated above, my daughter is very pleased with the car. Now I can say that I am well-pleased with Banisters focus on customer satisfaction. Dan you are truly the Man!

I have been dealing with the team at Banister since April about the new 2022 pathfinder that just came out. In the last few weeks I have dealt directly with Harry and Eddie in regards to everything about this vehicle. They both had great communication and answered any and all questions I had about this vehicle promptly.When it came time to purchase the vehicle, the entire staff was there to help with any questions or concerns that came up!I am going to continue to do business with Banister Nissan of Chesapeake in the future.

Best customer service ever. I walked into Bannister with the idea of selling my car. I was greeted warmly and directed to a sales person immediately. She took charge of my transaction and within 30 minutes the sale of my vehicle was completed. Staff was so friendly it has made my day!

Our second time purchasing from Banister Nissan! Great service every time! Our sales rep, Hunter Liptrap, was awesome!! Highly recommend this dealership!

AJ Reid in the Service Department Is The Greatest. He is always there to help me with any of my cars including the ones that are not Nissans. He has always Got a smile on his face no matter how busy the place is. He knows his stuff and always delivers.

I had such a great experience purchasing my vehicle. Faith, Eddie, and RaShawn were all so amazing. I highly recommend buying a vehicle from them.

I made an online appointment with Ron Watson to have my car inspected, oil changed and tires rotated. Ron spoke with me in the lounge before my vehicle was worked on and explained how long the wait would be. All the work was done, with extra work performed in order for my car to pass inspection. Ron also informed me of other suggestions of work that my car needs so it will run better. I appreciate being informed.

I had a great experience at Banister Nissan in Chesapeake. Gif and Eddie were great to work with and I highly recommend buying a vehicle with either one of them. They went above and beyond, far surpassing my expectations.

My interaction with the sales team was excellent. I appreciate the assistance received from Terrell Ducre, Gifford McDonald, and Ronald Watson was remarkable. They definitely paid close attention to my needs.

I went in with what I wanted in mind for a car for myself and ended up with that and a used car for my teen!Thanks to Dan, Eddie, Ron, Helen, Tonya and Gino at Banister Nissan of Chesapeake for helping me through the process!

Nia was very helpful, professional, and informative. I would definitely recommend this dealership to friends.

I had a great experience at this establishment! I had an appointment with a wonderful young lady by the name of Faith and she was very professional, caring, and helpful. I left this establishment with a new vehicle. The finance managers who helped with this process were great as well and I would definitely recommend purchasing from here! Very satisfied customer!

Been in for scheduled oil change tire rotation is done in less than an hour it was awesome thank you guys

Giff and Eddie greeted me with a wonderful first impression and gave me very accurate facts! I communicated with Eddie over phone and he was great! Communicated very well, and referred me to Giff who was a great sales agent! They both were patient, went out of their way to service me, helping me with incentives, and other great specifications. I looked a car that I thought I want and it wasn’t fit for me when I arrived to the dealership. I didn’t like it to much. But Giff and Eddie found a GREAT replacement vehicle, and I ended up buying that one with no hassle and in great length of time. They were very pleasant and made me very pleased. I appreciate the both of you Giff and Eddie! Thank you so much!!!

My experience in buying my Nissan Rogue 2021 sport version was an awesome experience at banister Nissan my sales rep Big Al is an awesome guy and not always an awesome guy thankful that he was such an awesome veteran for a nation and is still a veteran and served his country well. Every staff member treated me like royalty there from the coffee machine that I enjoyed very much several cups of coffee and even the guy that told me to please put the mask on because he didnt want to get fired very curious about a sharing that with me so I dont go to a business trying to get somebody fired. I understand rules and regulations and laws safety is the number one priority for most corporations. But every staff member is far as the finance division that they all will just genuine awesome people who really care. I do look forward to meeting Dan the man the owner mr. Banister someday but I will meet him another time because he has other business things that keep him occupied. And when I need the service done will be there and Im sure the service department will treat me in the same faction thank you again for everything God bless everyone and Jesus Loves You John 3:16

I was very impressed with Kameron who took in my trade and set me up in a Rogue Platinum in a mere 4 hours. I have never gotten through this process this quickly and professionally. He was very knowledgeable and the right guy for this job. Well done!

I had a great experience at Banister Nissan. I was great politely by Giff McDonald after they gave me a little time to look. He was an outstanding sales man. He described everything, answered any questions I had. Everyone was so polite. I will be back. No one pushed me into buying a car or a certain car. All the paperwork went smoothly. I am very impressed with your dealership. Thank you for helping me with my decision a d my purchase.

Great service!! My guy Giff got me right with his partner in crime Eddie P!! Great energy 🔥 #gogreen #azure

Everyone involved in the purchase of my vehicle was great. From Harry the sales person, Eddie in management and Terrence in Finance. I highly recommend them if you are in the market to purchase a vehicle. They are very friendly and I was not pressure into getting a vehicle which is rear to find in a dealership. You guys are great! Glad I did my business with your company.

The sales representative RaShawn was extremely through, patient and understanding. I’ve purchased a number of cars and never received the attention and service that Banister Nissan provided me. It went beyond the sales representative to the finance managers ED and Terrance! I drive over 5 hours from Columbia to get to this dealership and they did not disappoint! Kudos to ED, Shawn, Terrance, and the entire Banister team! I’m spoiled and I love my vehicle!

Banister Nissan of Chesapeake is awesome! My husband and I have purchased 5 vehicles from this awesome group, great customer service from all. We would like to extend a special shout out to Crazy Eddie, Giff, Tonya and my 2 Dallas Cowboys buddies Terence and Gino on our latest purchases this weekend of our 2021 Titan and our 2021 Murano. We love them!

We have repeatedly tried to get a call back from the service department with zero success. Prior to this experience I would have rated them a four star but I find it intolerable when a business says they will contact you and then proceeds not to do so.UPDATE 6/30/21: On 6/28/22, I called the number in your reply to my review. I left a message. You had all day 6/29 and I received no call back. I dont know who youve attempted to contact previously but it wasnt us.

Great business to purchase a vehicle. Alan Aldridge is an outstanding salesman. Him and Eddie will definitely workout an excellent deal within your price range. My family and I have done multiple deals at this dealership and has been very pleased with our purchases. Again the Branch family would like to Thank Alan Aldridge, Eddie, and Terrance. Their customer service was excellent. We will definitely continue to do business with you all.The Branch Family

Traded in my 3rd vehicle from the last few years with Giff. I wont work with anyone else. He always does me right! Along with the rest of the team who always makes me feel welcome and taken care of, keeps me coming back.

First time buying a car and everything was perfect and exactly what expected . Rashaun and Terrence were amazing and answered any questions I had .

Giff and Eddie P helped me out a lot. It’s like a family environment. They will work with whatever budget you have to make sure you are getting the best car for your money. Great place to shop. Everyone should come here to get a great, dependable, and affordable car.

I was very impressed with Makayla. She kept me updated during my visit and even followed up with me days later to make sure I was satisfied.

Best experience when dealing with Banister Nissan. This is my second car from them and Harry Negich was AMAZING, beyond amazing! He got me approved quickly and had to work EXTRA hard and he did! I would advise anyone looking to buy a new car to head over to Banister Nissan. They’re literally the BEST!

I had a great Experience and had the pleasure of seeing the best salesman of all times Mr. Ron Watson.

Happy day getting ready to drive off in a break

Banister Nissan was extremely respectful of my time and to me as a person. Each employee was so courteous they went out of the way to ensure a positive outcome. THANK YOU ALL

The experience of a lifetime. When I came in to have service done to my car. I wasnt expecting to leave with a brand new car. My sales person was Giff McDonald and he was amazing. He went above and beyond my expectations. I was well pleased when I left and would refer anyone to come get a car from him. He was phenomenal and very good customer service skills. GOD BLESS.

All associates were incredibly helpful and knowledgeable. Giff was fantastic. The process itself took less time than I anticipated. Im glad I was referred to this team.

Al sold me my Nissan Rogue 2017, in Sept. 2017, N. Battlefield Blvd., Chesapeake, VA. He was very polite, and he walked me through the process of purchasing my vehicle above. My Nissan Rogue 2017, is still running well today. I can adjust my driver’s seat to my comfortability, I can warm my seats up. Its good for a long drive. Thank you Al for all that you do at Nissan Banister.

Harry Negich absolutely was phenomenal! Harry and the staff at Banister Nissan of Chesapeake made my car buying experience quick, hassle free, and delivered what I asked of them. I usually don’t ever take the time to write reviews however Harry and the team really came through for me! If you’re looking for a vehicle go see Harry.

I went in for a 10 am appointment to have a recalled item replaced. I did not get my car back until around 1 pm. I think that was a little too long...

Ron was awesome and answered all of my questions with great detail. I ended up getting my cars maintenance all up to date for less than expected. Ron went above and beyond with regard to customer service.

Exceptional work, and professional courtesy as usual.

Very efficient from the manager to the salespeople and the service workers. I thank them all for being caring and having a friendly smile.

Tool my 2011 Murano in for a $49 Summer Service; left with new spark plugs, rotors, and pads - WHEW! $1450+ later - but the services were due and FINALLY after several attempts the squeaky brakes are no more.Has requested a rental; it was there, but took a little longer than expected to checkIt out.Thank you Andy Reid and Service/Rental Teams.

Great experience buying our first Nissan. Harry Negich at Banister Nissan Chesapeake was friendly, knowledgeable and a pleasure to do business with. Would definitely recommend this dealership to friends 👌

I purchased my car there because of free oil changes for life. My service rep stated that you all discontinued that program. That falls under false advertisement.

Harry was very helpful and enthusiastic. Even though I wasnt buying one of the higher priced models, he still treated me like it was the most important sale of the day.

My first time purchasing my own financed car!! My experience was nothing short of amazing. I was referred to Ed, who then sent me to Kam who made my process super easy and quick! I came in with the car i wanted in mind and was able to negotiate in a timely fashion! Thank you Banister Nissan!

Paola was very patient with me and made sure I got what I came in for! Very Happy with the service at Nissian Banister!

The young sales girl was something else. we were looking at 2 cars she told us 2 prices went inside to talk then she flip the prices on the 2 cars .when Mo came out to talk to us with more different prices we were confused. so confused he apologized and gave us a good deal. we bought the car and we didnt even test the drive the car or look under the hood. smh.

Yes Thank you for what was done to my vehicle just I’m so sorry my Extended Warrenty was unable to repair my transmission but all that was done is Greatly Appreciated

This was by far the BEST car buying experience Ive ever had! Madeline was my sells person! She was on top of it from listening to my concerns and finding me a vehicle. I actually Went for a used pathfinder and left with a brand new 2020! Madeline was very professional very patient and enthusiastic the entire process. RON & ED were also really great they informed me of each step of the process ensuring I was Satisfied with the numbers and following up AFTER my purchase to ensure it was a satisfying experience. Ron and Ed both worked with me and talked to me about my options before signing anything. Tonya was the finalPerson I sat with she was definitely efficient but detailed, Tonya had a really nice personality and made me feel really good about my purchase! BAINSTER NISSAN provided a SOLID customer experience they truly exceeded all of my expectations of the car buying process. BAINSTER Nissan definitely stomps their competitors at other Nissan dealerships in the area when it comes to inventory and 5 star customer service!

The team is fantastic. Never pushy. Always listened. They went above and beyond. Thank you Banister of Chesapeake!

Eddie p and Christina rocked it for me with in about 4 days time I was riding off the lot with my new vehicle. No hassle and in love . I highly recommend you go see them if your looking for great customer service and a car you dream of. Thanks again guys !!!

The young ladies that assisted me were very helpful and I loved how they informed me the of every step of the process. They definitely deserve all the extras ☺️.Because when I first arrived on the lot four sales representatives looked at me and walked the other way or acted as if the did not see me. I’m very Grateful Mattie approached me and then was assisted by Faith.

Ordered parts a week ago and zero disposition and have called 5-times today and put on hold first time for 35-minuites, hung up on when calling 3 other times before even speaking, and then at 3:15 PM EST - main switchboard not taking calls. This facility appears to be extremely disorganized - they charge your credit card and dont provide what you paid for...beware!!

Went in for an oil change and was reminded that I needed my tires rotated. Appreciate the effort in helping me keep my new vehicle in top shape:-)

My brother and I went in to purchase a car because my first car’s repair costs were too much. We were greeted by Will, he was easygoing and funny. We were also assisted by Mr.Ron, Tonya and Gino wrapped everything up with my “instructional class” on all the bells and whistles of my new car. I was already a BNOC customer and this just proves why I keep coming back.

Jonelle Pitt was fantastic her customer service skills are amazing and her knowledge about all the vehicles are beyond excellent!!! Will seek her out again for my next purchase !

Thank you R Kelley for helping me find a vehicle. Everyone was nice and professional. The salesman was helpful and came through like he said he would

Service center listens to what I had to say and they gave me honest answers to my questions. I appreciated that.

Today Jonelle and Robert were so great helping me find and finalize my purchase today! I really dislike car shopping and they made the experience pleasant and efficient! Thanks guys - the luck of the Irish was with all of us today :)

Jonelle and Eddie P were very great!! They were very patient in finding the perfect car for me!! I am VERY pleased with my experience with Banister Nissan of Chesapeake!! Very knowledgeable and patient.

This is my second purchase. I was informed between purchases about sales and offers I might would like to take advantage of. My salesperson each time Ms. Jonelle Pitt is an informed person, she serve with patience and try to get you in what you want. Mr. Robin Kelley was put me where I needed to be, as far as payment. My overall experience was Great. Made me a repeat Nissan buyer.

Banister Nissan is an amazing dealership! They really work with their customers to make them happy. Giff was able to help me get my first car I really wanted for a price I could afford! Thank you so much!

I just bought the new 2021 Nissan Rogue from Banister. I worked with Eddie, Christine and Gino and everything was amazing! My first time buying a brand new car and all three of them were very thorough, helpful and insightful during the whole process. Please ask for any of them when coming here to buy car! It was really easy and I LOVE my new rogue so much! ☺️

Ive been trying to trade in my Kia for the past 3 years. Rashawn helped make the process easy, gave options and recommendations. I was finally able to trade in my high mileage vehicle for my new Nissan.

We had an absolutely wonderful experience purchasing a used vehicle from the Team at Banister Nissan of Chesapeake.Jonelle was a no-pressure, no-problem salesperson — extremely knowledgeable and accommodating to our every request. She was an absolute professional.The business team and back of the house crew were very pleasant and easy to work with. In the end, we got the car we wanted for the price we wanted and I would recommend Banister Nissan of Chesapeake to all my friends.