I needed a battery. The gentleman who helped me did it right! He used the battery saver, reinstalled the heat shield properly and double checked the hold - down. Thank you. See you for another one, but hopefully no time soon. :)

Great people and service!! Thanks guys you really made my night!

The staff are always helpful and friendly.

Super nice staff, they helped me immediately locate the bulb I was looking for. The store is clean. I applaud them for working and serving customers through difficult times.

Friendly associates ... who helpful with great suggestions and answers for the issues I had

I was impressed about their wealth of knowledge about something as simple as different types of windshield wiper blades and they help to do the installation as well great service

The associate was excellent here today. He was knowledgeable and thorough. He helped me select the correct battery for my car and installed it quickly. It was a great experience and 10x faster than I thought it would be.

Checked my check engine light quickly and gave me an answer to give to the dealership to fix it! Tony and Jonathan were awesome!

Charlie was extremely helpful when I asked for his help

The manager there was an absolute nightmare! She was horribly rude & awful for no reason whatsoever! She not only threatened me for asking someone to look at my car since it was leaking coolant and lied to him and claimed I had other men looking at my car before he had. This woman was the most rude and terrible person I have EVER come across in a public settings!!!!!!

The lady at the register had a great attitude and was very helpful

Service was exceptional. Store was immaculate. This will be my go to place for my auto needs.

Very helpful staff. Gave me what I needed. Even when I picked up a wrong oil, he caught my mistake.

Ive had several fantastic trips to this store. Tonights shift manager was great. Her attitude while she replaced my battery was really cool.

They were nice and very helpful

Amy is the best! AAA said they didn’t make the battery needed for my truck. They charged it to get it running and told me to find one somewhere else! Called the Auto Parts by my house and Amy found a part and within 20 minutes of my call the new battery was in the truck! Everyone in the store was great!

Good people working at desk.

Great store with helpful knowledgeable staff. Theyve helped me many times with parts for my aging vehicle. Store is clean and everything is easy to find.

I needed to exchange my battery that was still under warranty. When I called their store in Marietta and gave them my information the tech was able to see my purchase under the phone number that I had given him. I asked if I could go to any Advanced Auto and he said yes as long as I give them the same information that I had given him. I took my battery to their location on 5475 Peachtree Industrial Chamblee Ga and Jerimiah stated that he couldn’t handle my exchange. Now I’m furious. One because at this time of need and the stress of being an essentials employee I can’t do an exchange on a battery that is under warranty and that was purchased from your company! The people there were rude and not willing to help. I will not be returning to this location.

The store seems severely understaffed. I had a car battery that needed to be replaced and was only a few weeks old and the manager just made a bunch of flippant remarks and told me to bury it when they couldnt get it to charge. The other employee was at least nice and accommodating but didnt have the power to assist. Another customer had been waiting over an hour for assistance with an alternator.

Doug is the best great local store.

Very professional & knowledgeable. Very friendly staff! I would recommend

This store has an extensive inventory of auto parts. Went there for a replacement battery for my 2013 Mazda3. Great service from Tony E.

Young lady at the front desk was super quick and helped me out when my Mercedes windshield wiper just flew off on the expressway during a crazy storm.She was knowledgeable, quick and even helped me get a cellphone mount. Wish I’d gotten her name. But thanks love! 🖤

Good service

Had what I needed!

This place is great. Bought some new windshield wipers for the second time and both times the guy at the register came out and help me put them on. I appreciated that very much since I cant ever get my windshield wipers on when I buy them.

Always get great, if often slow, service. Though very courteous. Ive never seen more than two workers in the many times over the years. Still, always helpful.

Good basic parts store. Be prepared to largely figure out what you need by youself, customer assistance a little lacking.

Thanks to Brittney today for helping us with our windshield blades. Im on blood thinners so I didnt want to cut myself. Called Advance Auto in Chamblee and Brittney said they would be happy to help even if I bought them somewhere else. Your #1 in my book, Brittney.

Horrible Telephone Service from Carl. Emotional Intelligence goes a long way when dealing with customers inside the location and on the phone at the same time.Bad Attitude and Horrible Communication Skills.Never Shopping Here Again.

Im a frequent flyer here and pretty much all the staff does a great job. Quick to offer advice and answer questions. Never really had a bad experience here.

Now open to 10PM..excellent for the late night parts run. Always helpful.Previous reviewer? They SELL parts at a great price...If you need your car fixed go to an Auto Service Center-DUH

😉👍 Advances

Good store with helpful staff

The cashier an older gentleman was funny and engaging but helpful. I needed some windshield blades. He was a bit slow but all in all it was a good shopping experience.

Bad experience. I was here to change my battery. A clerk at the counter wanted to help me test and see whether i needed to change it. Another man told him not to test but change it immediately. The third man pushed me saying that they are closing soon and asked me to buy immidiately. I did not buy it finally because their service sucked. I d rather find another store to have a more professional team to help.

Perfect

Fantastic! We are in the process of moving. I had battery troubles while heading in to work. I couldn’t do the work on my own since I didn’t have my tools with me. I went in and they quickly replaced my battery. The whole process took maybe 10 minutes. They had me on my way and into work on time. I think the associate who helped me was named Tony.

My husband and I stopped in to get a few things for my moms BMW and Terica went above and beyond to help us. She got everything we needed, helped us swap out the wiper blades and tried to help us with the blinker bulbs but they were just too hard to get to. She was super sweet and super helpful. Thanks Terica!

Helpful and friendly staff. Made dealing with fiances dead battery less painful when we couldnt get the car to the store.

Staff was great willing to help me find whatever I needed. Employees speak both Spanish and English which is great for the neighborhood crowd. E-Z Parking. If you need an item they dont have in stock they can order it and have it in one day

That woman Terica was not doing anything while this other kid is doing everything while she bosses him around. The kid was a very good worker who was trying to do the best he could with no help.

I would not recommend getting your battery tested here. I went on Thursday and was told my alternator was bad because of the high numbers shown. They then offered to sell me the alternator and knew someone who would put it in for me who wouldn’t charge as much.After calling multiple places I booked an appointment with my dealership and left. Since Thursday I have gone to two different shops who both separately said it definitely was NOT my alternator and must have been faulty store equipment or user error.It may not have been intentional but I definitely will not return.

Nick was awesome!!! Saved me $150!!! Fixed my loose cable and got me back on the road in under 7 minutes!!! Ive had to come here twice and each time, the service was excellent. Thanks for the laughs and the service guys!!!

Great staff. Eager to help. Also speaks Spanish. Only problem. Hard to find stuff. Not really the locations fault. Probably corporate

Five stars, as always very helpful staff.

I always get what i am looking for, or they point me in the right direction love advance.

Great service. A nice lady sold me a set of windshield wipers and installed for no charge.

Went here yesterday and got some great service from the employees here. I had an issue with my air flow sensor and the guy helped me out for an hour and a half figuring out my problem. He was completely honest with me and I never felt like he was trying to trying to sell me anything I didnt need.

Dangerously incompetent. They installed a battery in my car that was too big to fit the factory harness, but didn’t tell me leaving the battery unsecured. I later discovered it completely off its platform resting on my radiator. They put my family’s lives in danger. It could have shorted out while driving and worst caught fire.The kicker was when I returned to this store to have them address the problem. Carlos agreed the battery was too big and initially said I was sold an incorrect size. But when I told him I didn’t think I should have to pay for the $7 universal harness to replace my bungee cord, he said he didn’t know what happened that day and he couldn’t give me the part. I wasn’t even asking for the correct sized battery.Don’t waste your money at Advanced Auto Parts, they won’t stand behind their work and they’ll happily put your life in danger to avoid doing any more than they have to.

Very helpful

Slowest service I received in a while. The only attendant on duty appeared not being able to find something for customer before me after searching every isle of entire store. He was wearing house shoes and walked at a snails pace.A second attendant emerged from the back but not to help knock down a 5 people line but to put up some stock. Not that they did not need stock put up, because oh boy they had returns all over the counters. However he could have helped out of common courtesy.My part was on the shelf, no other options just one brand in one grade quality. I had to help find it in his computer.Poor service, unprofessional appearance, lack of attention to customers. Being in the middle of Buford Hwy in DIY community does not give excuse to Advance Auto Parts.

Do not trust this place. They tell you that you can return something if it is wrong and then wont actually do it.

They were really helpful in helping me find what I needed for.my.car

Liked it. Had the brake light bulbs I needed. Even came out to the car to see which brake light bulbs were out.

Pretty well stocked and clean. People seem helpful and a little knowledgeable.

Awful service. I came to buy a battery. The lazy woman at the front claimed she didn’t know how to replace my battery and said it was too cold for her to come out. The other auto places in the area said that the Advance usually replaces my kind of battery so I know she was being lazy. Because of her my car died at the next location I went to. Oh and it was the wrong battery. Here name is Terica C.

Bought a windshield wiper blade ....much to my surprise no one knew how to install the blade including the manager... had to travel 5 miles to the next door to have them install

Great place they had what I was looking for.

Yesterday I came here to get my oil and filter and the employee, Asif, gave me the wrong oil. Luckily I called my mechanic and he told me I needed the high mileage, which As if didnt ask if I needed. Then he told me he couldnt give me the discount advertised on the rack. I asked to talk to the manager, Carl. B, who took a call from his cell phone as soon as I walked up to him. The Mr. Carl helped me after I waited for him to finish his call, which is sorry customer service. Just go to the advanced in embryo hills. The Chamblee store is not worth it. There wasnt a single competent employee in this place

Very helpful staff and great free options! An employee called a tow for me, excellent experience.

These guys are always helpful, the prices are reasonable and they almost always have the parts I need or can get them quickly.

Awesome. The young lady was very knowledgeable

Nice guy at the counter. Good experience.

It was great service quick and good.

Waited in line, someone cut me off. Dude at register didnt care, rung him up anyways. -1 star.Guy at register starts giving me life advice about my relationships. -1 starGuy at register tells me I should know more about cars before I come in. I am not a car expert. -1 starWait time took a long time, when it shouldnt have taken a long time to check people out. -1 starGuy looks up the part I am asking for and finds it for a cheaper price. +1 star

Knowledgeable, friendly staff

Friendly, helpful staff and anything you need for your auto!

Decent selection. Excellent customer service.

Great place, the only problem they had was not enough people on stuff

Reasonably priced parts and free check engine light scan

Always helpful and friendley staff

Poor customer service. The store opens at 7:30am but it was locked when I arrived at 7:40. The older gentleman that was assisting me was very unfriendly and I felt he was talking down to me because I was a female.

Great service. My go to shop for car parts.

Terrible customer service by Amy. She put the order in wrong name renting a tool, tommy not helpful. Don’t trust the people in this store, they will take advantage out you Trust. I will be boycotting this store!

The gentleman at the cash register was amazing and exfremely helpful.

Placed an online order at location closest to me, they didnt have 1 part but next location did!

Conveniently located on a busy street. Theyre usually properly stocked and cam quickly help you solve your auto needs

They hear exactly what i needed...good service too.

Fast. They know there stuff!

Very helpful and courteous, thank you Steven (you rock )

Need car remote battery changes for my Honda Accord, but sales said we must give size because they dont have a small screwdriver to open the remote. So we dropped all other items and went somewhere else.

Good people. Keep most items in stock.

I asked the manager for the right wiper blade for my car so he gave me the wrong item. After the cashier tried to instal it, I returned it so the manager treated me badly and told me it was my fault after this because I get the wrong item after he gave me the wrong number. He was screaming at my wife because she dont wanted to buy two wiper stead of one. His name is Carl B. He have a terrible costumer service

They have the parts you need. Dont try to return open electrical parts though.

Horrible staff! Gave me the wrong size nut that stripped my studs. Went back to complain, they gave me free studs ($3/stud, while mechanics charge $115/wheel, UNACCEPTABLE). Botton line, never expect informed advice from a parts store, do your own research!

Excellent. Very knowledgeable saleswoman.

I always got good service at the parts department

Terrible customer service. No recommended. Mistakenly I come back and this place still need something.....

Under staffed they should have someone on phones in back so they can service customer at counter.

They have what you need. Good service.

Very nice and skilled personals.

Nice guys, very helpful

I think the manager was very abrasive

I always find what Im looking for and when I cant find something the staff is always there to help me.

Helpful staff good selections of product

Great place.

They try to help you

Just started going here and the staff seem very friendly.