Great repair facility. Daily email updates on my cars status was greatly appreciated. Plus, they are an Allstate preferred repair facility so the estimate for repairs was thorough and detailed. Their quality is unsurpassed. The shop has state of the art diagnostic equipment for high-end cars with sophisticated engineering. Everything was completed perfectly without the need of re-visits.
Exotic motors handled the repairs on my Tesla after I was rear ended earlier this year and they did a fantastic job making my car look like new again!I can not say enough about how nice they were to work with. Victor was so great! The communication about where things were in the process was incredible!Just wanted to say thank you for everything and recommend Exotic Motors to anyone who needs body work done on their Tesla or other car!
Ive (unfortunately) had the opportunity to use Exotics services multiple times. They do amazing work. Victor and the entire Exotic team are second to none. They communicate progress frequently and let you know how youre tracking towards the projected completion date. On both occasions they were right on schedule. The end result is fantastic of course. You wouldnt be able to tell where the original damage occurred if you tried!
This place is amazing! Ive now had my Alfa repaired on 2 separate occasions at Exotic Motors. Each time they have exceeded my expectations on time for repair and quality. Highly recommend this body shop! Thanks Ken and his wonderful team!!!
It was so sad my car ran into accident but I am glad that I found this company to repair my car. Thank you Ken for being professional and informing us every single step of the way. Quick response with all our calls and emails. Incredible service! Highly recommend this body shop! Thanks Ken and his wonderful team!
Excellent service and really friendly staff. One of the best car service experience in the area. Strongly recommended..
Absolute stunned with how great of work they do. My car is flawless. Literally cannot tell what or where the work has been repaired. Awesome staff, great communication, excellent work. Top shelf shop. A++
Got recommended from Tesla. Visited twice for car repair and they provided great experience. They did really good job.
This is the Nordstrom level of service. The treatment of the vehicle and the owner is white glove. They provide regular text updates of the repair process and give you back the car detailed in showroom condition. I had a Tesla to repair and even the Tesla Service Center said, they recommend this place.
Riley was not only charming and funny, but her attention to detail made the process of having the body work completed so simple on my part. Meeting her in person made clear what a great body shop that Exotic is. They have been working on my cars for 10 years, and I would trust no one else to perform any body work. They always go the extra mile, and when I arrived, my vehicle looked flawless. Thank you Exotic for hiring such great people, and doing such a great job.
Top quality, one-time delivery and professional throughout the entire process from estimation to handoff. Highly recommended. Ken is awesome to work with
Thank you Ken for being professional and informing us every step of the way. I have personally work with your shop multiple times for the past 20 years and I love your work! Having damages to the car is devastating but every time my car come back from you, it looks brand new!Thank you very much!!
I had a repair of a Tesla and they could not do it in a timely manner, so I went here and these guys got it done, even with a slow Tesla repair parts supply chain. Their automated emails are great at keeping the customer informed on progress.
Great service! Great result! Bring your cars here. No regards.
Incredible customer service from Ken and the team. Not only was quality of the repair amazing, but Ken was regularly sending out updates about the vehicle. Very much appreciated.
Extremely professional and helpful! Best Tesla repair center in the entire WA. I have been to the accurate body shop in Redmond with my model 3 they put the scratches on my trunk and never owned up to it. But exotic motors is completely opposite they communicate, communicate everything. I didn’t have to call them even once or email. I get updates on the regular basis.Best Tesla collision center hands up :)Victor is the best! Cheers!
I have never been to a more professional autobody repair shop. Ive now had my vehicle repaired on 2 separate occasions. Each time they have exceeded my expectations on time for repair and quality. The work was impeccable, and the communication to me on the process and timing was excellent. I will never go anywhere else for repairs and highly recommend to my friends and family.
Exotic was super easy to work with. They handled all the communication with the insurance company, ordered the parts from BMW for me, and I didnt have to life a finger. Ken was my POC there at Exotic and he was super friendly and super easy to deal with. He always kept me updated on my repair, always answered my calls and questions, and I could tell he was just as invested in my repair as I was.My repair took a really long time to get finished because we were waiting on the part from BMW which was back ordered, but he and his team kept pestering BMW until they finally shipped out the part and he kept me in the loop the entire time. When it my repair was finally finished the car looked as good as new and I couldnt be any happier. Also with their lifetime warranty on the repair my mind is at ease knowing that I dont have to worry about anything if something pops up again. All in all, I rate Exotic 10/10 as far as body shops go, and would recommend it to anyone who has an expensive car that they need body or electrical work on.
Ken took care of us from estimating until delivery of repaired vehicle. Communications via email were perfect.
Tl;dr: Super good!Tesla service center referred me to their place since they cannot do replacement. At exotic motors auto rebuild, Victor took great care of my Tesla. He and the team did a fantastic on about detailing the car, while providing meaningful status update along the way. The process could be lengthy due to massive repair and insurance haggling but the outcome is well worth the wait - it just looks like a new car, and I couldn’t be happier about it.
The body repair work and paint were both excellent. The paint was better than the factory paint.
I highly recommend Exotic Motors!Professional, excellent communication, friendly, & most import superb workmanship!
Awesome job at repairing my car, also finished a week earlier than estimate. They also communicate well with the insurance that I dont need to pass words between them at all.
Very professional staff. Very efficient.Took my car there after a major accident. Remodeled the car in a timely manner.Took the same vehicle two more times after a hit and run. Very satisfied with the service provided.Highly recommend this body shop.
I can not speak to the quality of repairs performed here, but I can personally attest the the selflessness of the owner. Mark generously took time from his busy day to assist with my purchase of a Tesla from a business that isn’t affiliated with his own, knowing the entire time the car would be shipped 2000 miles away. If an owner is willing to help a stranger knowing he’s not going to see a dollar in return, I can’t imagine the extent he would go for an actual customer of his business.
Im OCD about my cars, and I give Exotic Motors high marks.
Wow, Wow, Wow. Excellent work and good people on top of that. Riley at the front desk was super helpful at keeping me posted. Mark took me to see my car while the work was being done. I could not be happier with the great quality of work that was done on my Tesla. I hope I don’t have to see them again, knowing the way my wife drives I am sure to be back. Thank you and all your staff for taking such good care of my baby :-).Alan
The quote from this body shop is way higher than others. About $9500 vs. $7500 at another shop and $5600 at Tesla Body Shop.
Our car needed some body work repair and the work Exotic Motors did is just outstanding! The communication is great, work was done ahead of schedule. So happy with their work! Thank you!
You are best, nice work. Always recommend you to my friends. My car looks new.
This place is amazing. The customer service is exceptional. I brought in my 2016 CRV with some front/side damage after an accident and it looks like new. They used all OEM and all new parts (which was very important for me cause I keep my car impeccable) Ken was always very profesional and patient. They kept me updated about everything, I didn’t have to deal with the insurance about approving new parts. I can say the whole process was painless and easy for me.
Great quality would recommend
Exotic Motors has THE BEST customer service. In every way. Their kindness, communication, timeliness and quality are just outstanding. Ken, thank you for one of the most painless and pleasant customer service experiences Ive ever had.
I have been to Exotic Motors on more than one occasion, and every time, the quality of their work is excellent and unparalleled, and their operation is both professional and efficient. Highly recommend!!
Collision repair. They did a good repair job and cleaned the car inside and out. Now my 1 year old Tesla looks brand new! The repair was expensive, but luckily the other partys insurance covered it.
Would not paint a piece on my cayenne turbo in short turned my business down!!!!!
I recently had my Model 3 repaired at Exotic from some fairly severe rear-end damage. The customer service was excellent with constant updates from staff via text message, the estimated completion date was met, and the repair is perfect - no paint issues, no rattles, and everything lines up 100%. I sell new Teslas for a living and I cant tell the difference! Absolutely outstanding work. I highly recommend Exotic for any collision repair.
Riley holds herself a caliber that I solemnly see in other individuals. She was professional, timely, and performed charismatic and servant leadership throughout the entire process. Exotic motors is luck to have an employee like Riley. The rapport she built in a brief time period was exceptional and did not go without notice. Victor and crew also did an amazing job on my car and couldn’t have made this process easier for me if they tried. THANK YOU
The whole team, Marc, Victor, and Riley, were amazing. They were more helpful than my own insurance company (State Farm).
I needed some body work done and Id never taken my vehicle there before. They were literally the best specialty shop Ive ever worked with. The communication was excellent and the service was amazing. They even finished my work ahead of schedule.
I highly recommend Exotic Motors Auto Rebuilt, they are very professional, do a very good quality job and excellent customer service.
Riley and Victor were awesome. Proposal was done thoughtfully, reasonably and professionally. Work performed on point and on time. Regular updates on the status of completion were given. Well done!!!
The guys down there were nice and completed the repair in a reasonable time. I would have give a 5 star review had they been able to match the existing paint. My Tesla now looks 2 toned. 😡
Exotic Motors Auto Shop has done a phenomenal job to repair my damaged vehicle. Not only did they repair my vehicle in the scheduled time, they provided up-to-date statuses of my vehicle— from updates of when my vehicle began repairs, to when my vehicle was receiving a paint job, to changes needing to be done because of new found issues due to the original issue. Lastly, once I was notified that my vehicle was repaired, I visited the auto shop, was briefly explained what repairs were done and then was shown exactly what was done by given a walk through of my vehicle. The team at Exotic Motors did a fantastic job, but definitely the people I would like to recognize the most that helped me throughout the process were Riley and Victor. Thank you again!
Riley has been wonderful throughout the whole process and keep us informed through emails. This is definitely a superb top notch shop! Will definitely go here if I ever need any type of body repair on any of my vehicles in the future. Please keep up the excellent work you guys do!
I am in the auto industry as the Sales Director for Porsche Bellevue. I have a really high bar for customer service and this team exceeded my expectations. Thanks for a great experience.
Excellent communication and follow through from start to finish. It couldnt have been easier or gone smoother. I would definitely recommend Exotic Motors.
I went through insurance (State Farm) for some needed collision repairs to my Mercedes GLK350. This was one of the preferred shops and my experience with Exotic Motors was great. They provided timely updates and completed the work early.
I was really impressed by the quality service provided to me by Exotic Motors. Riley, at the front desk was so on top of her game and always had an answer to my questions and provided me with updates on my car throughout its entire repair. She also dealt with my insurance company to ensure I wasn’t responsible to pay for the $4,000 damage AND made sure my rental car was fully covered.Exotic Motors also repaired my car before the estimated date, which made the experience all the more pleasant.Thanks guys!
Even though I have had the worst luck with people smashing into my cars, Exotic Motors always gets my cars back looking like new. They are super nice, always professional and the latest thing they are doing really blew my mind.The progress text messages are just what clients like me need! I would get non-intrusive text messages with progress reports. The messages even let me know when it was ready for pickup. I always recommend Exotic!
Exotic Motors was a dream to work with, especially Riley Shelley. She was clear, concise, communicative and very professional. They dealt with our insurance company so we didn’t have to. We just got our car back today and it appears to be as good as new. Very happy with their service.
Great service, they keep you informed daily, and the work is top notch! I would go back and recommend to others!
Excellent work. I was kept informed via email about what was happening to my car.
My bat mobile is brand new now. I worked 4 years in a body shop. There work us amazing!!!!
Theyre great. We took our Prius there as it was the closest place that state farm works with. I read the reviews before going which made me feel comfortable with the decision. They are very pleasant, thorough and called a couple times during the three days they had it, just to check in. They did a great job on the repair, looks like new.
Exotic motors was a smooth, enjoyable, and overall amazing experience. Shaneel made sure to take care of my vehicle in a very timely manner. Handling everything from getting me a rental to dealing with my insurance. Im very satisfied and completely happy with their service. All of my requests/needs were completed and filled accordingly. While Shaneel even went out of his way to make sure my vehicle was cleaned and in much better condition than I left it. Would definitely recommend them if you need body work done. Theyll take care of you and you wont be disappointed.
Took in my car after a fender bender. Got it fixed up quick! Love the service.
To describe in a word EXCELLENT. I dropped my car on Monday and Danny my service representative told me it will take a week to do the fix dent and repaint my bmw 4 series. He made sure to give my car back on Friday as promised. Definitely recommend it.
Visited twice already. Very happy with their work and customers service. Very comfortable, no pressure environment, very high quality work.They are Allstate partner shop (among others) so repairs go very smoothly and hands off for me.
Great service, daily notifications.
Absolutely top notch service. They keep you informed of progress and take really good care of thier customers. Would never take my Alfa Romeo anywhere else. Thanks guys.......you were awesome!
Super fast service, very professional. The staff were very friendly and helpful. Very satisfied. Thumb up!
Guys know what theyre doing here. Good body and cleaning work.
Brought my Tesla in here, fast great work! Car came back like new!
Let me start out by saying that my wife and I consider our vehicles as family members. Were hardcore car enthusiasts, and very picky when it comes to our vehicles.Best repair shop on the eastside hands down. These guys have done collision work for me on 2 vehicles and some cosmetic work on a 3rd. All 3 are higher end vehicles. All work was flawless and cars came back looking as new.The only shop around that I trust with my vehicles.
Took my 2005 Toyota Sienna in for a driver side door issue that was not related to an insurance claim. Worked with a fellow named John. He wrote up the order and gave me a quote that was less than another company had given me. Then he gave me a Michaels Toyota discount, since they had told me about Exotic. I didnt have to ask for this discount, in fact did not even know about it. Told me they would have the parts in on Tuesday and the car would be ready for pickup the next day. And that is exactly what happened. And the final price was even less than the original estimate with the discount. They are so good that I was telling them nice job before I had even seen my car. These are straight shooters, easy to deal with, nice people, and while I hope I never see them again, if I need body or glass work done in the future, this is the only place I will go.
The work was done in a high quality manner, they worked with my insurance company so that I only had the pay the deductible and it was completed promptly. I am very satisfied with their performance.
My extended family and I have used Exotic Motors for many years. They have consistently provided the best body work and paint restoration I can find in the Seattle area.
This place runs a scam. If you look at the 5 star reviews, they are all from people with 1 or 2 reviews. The owner Mark certainly knows how to create new accounts or pay for fake reviews.The truth is the owner Mark runs a bait and switch business, they quote you a price lower than other places, and then only finish half the work.
I brought my car in for an estimate after reading reviews and checking and comparing prices at other shops. I thought I had done my homework...Most people that have a problem with their car take it in to a car shop with the expectation to have it fixed. The guy who helped me was incompetent. He was unhelpful and uninformative -- Lucky me to fall into his hands ?? I specifically asked for an estimate for specific repairs to be done and I pointed out the exact problems that needed to be repaired. The guy acted as thought he understood what I wanted and verbally agreed to e-mail me estimates for all the repairs. Later it became obvious that he either tried to set me up or simply forgot one of my request.I was shocked and disappointed when I picked up my car. I attempted to explain that they did not do what I asked and they responded with a bunch of auto repair jargon referencing diagnostic codes that mean nothing to me. I felt like a patient argue with an arrogant doctor about the diagnosis codes. I soon realized there was no point in arguing and I was wasting my time.Just a price to learn a lesson -- Dont believe anything they say. Make sure you CONFIRM EVERYTHING with them in WRITING if you must go here !!
Go anywhere else but this place. They spent 20 days for a 8 day repair. I went there because of other reviews, and this turned out to be the worst thing I have done in 2016.They quote a price lower than other competitors in the area, but it is only because they just perform a bad job. I took in my car here for repairs of the door and quarter panel.My insurance company adjuster quote the repairs should take 8 business days. I took the estimate to Exotic Motors and their employee Marc told me they could do it in 8 days. I scheduled my repairs with them and they took my car a couple weeks later. I went in on a Monday, so I expected my car back the following Wednesday.I heard nothing from them since they took my car, so I called on Thursday and checked if it was ready. They promised to get it done by Friday, of course that didnt happen. Every time I called them, they have some new excuses like their workers are sick or my car paint is too difficult to match. At the end, it took them 20 days.I cant say much about the quality of their repairs, other than poor. The paint does not look the same as other parts of my car. The only good thing is that my car is drivable.
Marc the owner is not a nice person. The 2 and 1 star reviews reflect the most accurate picture of the business that exotic motors does. If you value your time, your car, and your money then you will avoid this place at all costs.Like a previous reviewer said, get it in writing before you have any work done if you end up deciding to do business here.
Exotic Motor’s crew is GREAT in brining value and quality service to its customers! My car required both painting and mechanical work and everything had been done in a timely manner and high standards. G.M. Marc your ability to troubleshoot and revolve different situations is outstanding!
Honesty and integrity is what drives a business and this company is spot on!
Not working on salvaged Teslas
Awesome customer service! Danny is the best! Will recommend to all friend and family.
Friendly staff. Updated process frequently. Tell me details on repair. Great experience!
I went there without any advice from someone.First person who met me and was in touch with me about every detail was Danny.Of course I read some reviews before to write an review, but for my Tacoma PRO 2018 to this shop did a an excelent professional job,great customer service.Thanks
Delivered a month ahead of time. I loved the regular text updates. Flawless work.
Excellent quality repair on a Tesla.
Im sure they perform well in their work. But my opinion is that they are very expensive ąs compared to other body shops in the south sound area.
Here is my experience with Exotic, use your judgement before going there!My car was towed to Exotic on 10/10/2010 when they wrote up an estimate for repairs which went over the value of the vehicle. I was given the option to repair the car, but they strongly encouraged me to total it and get check from insurance. Later I found out one of the shop keepers wanted to get the car.I chose to repair the car, which had frontal collision (bumper, fender, wheel) damage. I was told that it will take one month. My insurance was providing me with a rental for 30 days. Because repairs were taking longer, I came to the shop to check on the progress. I was told they work on the car in intervals, because its not a priority for them and they have other cars to work on. They said they are doing EXTRA WORK, stripping the hood and repainting even though only 1x1 corner was damaged in collision.I got the car back on 11/19/2010. The car looked great, hood was spotless! After a week of driving the car started to make a terrible grinding noise when turning and just driving. I took the car back to Exotic. They said its NORMAL, they dont see anything wrong.I took the car to another shop. After closer investigation, they found a malfunctioning ball joint - an aftermarket part that Exotic put in, probably from some JUNK YARD.After 3 years, the paint on the front of the hood cracked and peeled. Rust was bubbling and coming up from under the paint. My guess is, because they didnt treat the hood after stripping it and before painting over. After a couple of attempts to stop by and talk with supervisor, Marc I was able to meet him at the shop. He claimed Exotic didnt touch the hood, except for the 1x1 corner affected in the collision. He disregarded claims that hood was stripped and repainted and didnt honor Lifetime Warranty.Thankfully, the insurance company sent an inspector and performed an investigation. They proved that Exotic didnt do a quality job, AGAIN.I strongly advise to AVOID this shop, unless you want to repeatedly take your car to other shops to complete the work that Exotic fails to do.
My friends dads shop very high end
I came to Exotic Motors because of their great reviews online and they did not disappoint. I have an old 1999 GMC suburban and one of the rear doors fell off its hinge and I could not fix it myself. I was referred to Exotic by a local GMC dealer and I brought the truck in for an estimate today. Instead of an estimate they fixed the problem on the spot for NO CHARGE! Great Service! Highly Recommended!
Exotic Motors is the best body shop in Bellevue. Unfortunately for me, Ive had to take a number of vehicles there for body repair work. Their staff is always friendly to work with, theyre able to provide me with a fast and accurate quote, and the work they do is 5-star. I highly recommend them!
Teslas are tricky to get right, and they did a great job. Responsive to communication. Like it never happened
Exotic Motors did a great job repairing my car & Riley (Front Desk) is great at communicating where my car was in the repair process. Will definitely recommend their service and if necessary, use their services again in the future.
I had an insurance claim for some small body work to be done on my car. These guys went above and beyond for me. When they found some damage that the appraiser had missed they worked with my insurer to cover the extra costs without any involvement on my part. They even cleaned my car inside and out after finishing the job. That was unexpected and very appreciated.A big thanks to they guys at Exotic Motors and especially Danny for the quick and painless repair! Youve definitely won my future business.
Never trust them! They are extremely unprofessional. Their estimation is a joke. When I ask for a minor ding on my model 3 quarter panel, they promised it needs one week and a half. In fact I haven’t got my car for three weeks! Not to mention the cost raised 2000 from the estimation.And their staff are very ignorant. There is nothing to be replaced on my car. But after the metal works and painting done, they told me they are waiting for whatever the fxxcing parts? Are you kidding me? Why didn’t they just put whatever been moved off back? They only continued the work after I called them and notified the fact!I will never choose them if I had known this experience, and please tell every Tesla owner here to avoid them.
Daniel is always gentle and professional! I highly recommend this place
Great service, excellent workmanship and super friendly staff. Marc, the owner, tries his best to offer a great service with the best price and I am supper happy with my experience with them.
Great staff, wonderful atmosphere and work ethic!
I had a very good experience. Prices are very competitive. My first experience was i had a dent in the door. I shopped around for a bit, they repainted it and I couldnt tell the difference. This was ~6 months ago, still looks good. Then I was hit by a red light runner, they repainted a good portion of the front end and did extensive suspension work. Insurance bill was ~7k IIRC. Did a great job, again I cant tell the difference from new. This is telling a lot because Im pretty picky about how steering responds and BMWs are VERY sensitive to alignment and suspension issues. Cosmetically everything looks like new. Also they cover you with a lifetime warranty on their work (I think paint at least).Oh and do shop around - youll find that some other shops will quote you 50-100% higher than Exotic.
Excellent service, great work
Extremely high end shop nice guys
Very accomodating, great job on the car and commendable customer service
Called my insurance company to get make a claim on my damage. They recommended taking it into Exotic to get an estimate, so I did that and Marc took photos and gave me a a quote printout, turns out the car was a write-off, though still driveable. Fair enough. Just need to get this information over to the insurance company to get the ball rolling on that process. 16 days later, the insurance company calls. Nothings been received. I call Exotic back, ask them if its been sent. Nope, sorry. Whoops! Simply not good enough. I didnt expect to have to call back to check up and see if they were doing their jobs properly.