Third time using them. Keeps you up-to-date on progress of your vehicle. Work complete by date given. Arrangements made by them for rental car through insurance. Very happy with work performed and quality. Excellent customer service as well. Highly recommend.
Staff was friendly and informative. I received timely updates and had all of my questions answered - communication was great! When I picked up my vehicle the repairs were very well done and my vehicle looked as good at it did before my accident. All around an excellent experience!
Ive been using OCR for all of my body work needs for a long time and have always been very happy. Diego is extremely good at his job. When I need more body work needs Ill take my vehicles exclusively to OCR.
Amazing place and super friendly staff! They got us in right away for a quote, and explained the process. The progress texts gave me peace of mind, and the vehicle repairs were finished earlier than we expected!
Offutt Collision did an amazing job on my vehicle. They made it look brand new without a trace of any bodywork having been done!! They were professional, warm, and friendly. The estimate they gave me was exactly what I ended up paying. Olivia kindly kept me updated with the stages and processes my vehicle was going through, and everything was done in the time frame they told me it would be. They even washed my car and cleaned the inside. It was wonderful!!! I have never been to a nicer, friendlier car place of any kind. Their waiting room and atmosphere is so comfortably warm and welcoming!! It is a spot on reflection of the wonderful service they provide!! I don’t normally do reviews, but my experience and their service was exceptional!! I highly recommend Offutt Collision Repair!!! Thank you for your excellent service!!!
Took my car to Offutt Collision after a car accident that damaged my rear bumper. The estimate was fast and they sent documents over to the insurance company promptly as requested. The repair job was fantastic and vehicle is good as new. Olivia at the front desk kept me informed with the status of the car during the repair process. Customer service is excellent and maintained all COVID precautions.
I’ve used OCR for years for all my body repair needs. As always the service was top notch and the car looks great. Thanks for everything!!
Everyone was super friendly. Kept me updated as my car moved to the next phase. Car looks great and you would never know any work was done. Picked the car up cleaner than I left it!
Very professional, friendly, and easy to work with. I appreciated the text updates so I could have the peace of mind everything was being taken care of. My vehicle was also ready ahead of schedule, and they vacuumed and washed my car! Would definitely recommend to anybody! Thank you everyone at Offutt Collision Repair! 5 stars.
Very friendly staff, exceptional work! Hopefully I won’t have another vehicle that needs to come here. But if I do I know where I’m taking it!
This is the BEST shop i have ever used. The work is perfect and on time. OCR is the only shop I would consider using in the future. Thank you.
Had a fender bender on my Audi Q7 and they kept me updated daily on the progress. My car was repaired seamlessly and also detailed. Very pleased with the overall service
Used OCR for our work delivery vehicle, had both driver side doors smashed in from an accident. They had the vehicle inspected, in and fixed in just a few weeks.I have used OCR for personal vehicles in the past and would highly recommend them for any repair needs.
They were exceptional in keeping me up to date on progress of repairs and completed repairs ahead of schedule. Friendly,honest and professional. I will recommend OCR to everyone who needs vehicle repair.
Very friendly moment I walked through the door. They worked with the car rental agency to get me in a replacement vehicle while I waited for repairs. They kept me informed with the progress. They even washed my vehicle which (sorry) was really muddy when I brought it in. Great job guys. Thank you.
Embarrassingly enough, this isn’t our first visit with Offutt Collision Repair but the service, professionalism and timeliness is the same as the first time. Always guaranteed quality work! I will (begrudgingly) send my vehicle to them over and over again.
Everyone we encountered was friendly and professional. They anticipated questions and were ready with answers for us. The car was done sooner than expected. Great place.
The roof paint job Offutt Collision did on my Honda CR-V looks good, but they did not do a very good job of cleaning up. I opened the rear door and could see many areas of plastic trim on the inside of the vehicle that were filthy. These were not there when I took the car in. Also, there was a coating of grey on the plastic panels next to the rear door gas cylinders that I had to use a special cleaner to remove the coating. This coating was not there when I took it in. I was not happy that they did not inspect this before they returned the car to me.
The Offutt Collision Repair team was very responsive, finished earlier than expected and very easy to work with. The office is professional and clean and they are open to discussing concerns and any specifications that are needed. Their work is amazing and I’m very happy with the result of the body repair.
Offutt Collision Repair was very professional, efficient and finished the repairs well ahead of schedule. Highly recommend!
After being run into by another driver, I took the car to Offutt Collision for extensive repairs. They kept me informed of the progress via email and text. The inspection at the end of the process was very thorough. The quality of the repairs was superlative.
Second time using OCR and very happy. They did a fabulous job on fixing my car from wreck. They also fixed a door ding. Very professional and did an amazing job. HIGHLY RECOMMEND!!
Diego is awesome. He definitely puts the customer first. Finished my vehicle 2 weeks before the estimated time. This is the third repair he did for me and knocked it out of the park on all 3. He will handle all my repairs in the future.
I had great communication throughout the process, they made dropping off my rental easy, and the work was immaculate. I never felt out of the loop and would use this company again 10/10 times.
Excellent job on keeping me informed on repair progress.
The service was very good. My vehicle was done ahead of the scheduled time. I would recommend .
Brought my car in after it was rear-ended. OCR did a great job with the repair, did the work quickly and with high quality, AND I was kept informed every step of the way!
This place was awesome. Completely professional from start to finish. They finished early... and the final product was beautiful. They left my car better ( even on the inside) than before the accident. Hands down best body repair shop I’ve ever been to.
Had two places on my car from damage and was onlyGonna fix one and then go back but last minute I thought I’d just ask if they could go ahead and fix the other one while it was in there! No hesitation they were super willing! they told me it would be done in a week with constant text updates on where my car was in the process of fixing it. With 2 different repairs they got my car done in just 5 days. Will definitely refer people here and couldn’t have had a better experience!
The team at OCR were great to work with! They got me in as soon as they could 2 weeks and had my truck repairs done in 1 day! I couldn’t be happier with the outcome of the repairs and would highly recommend them!
Done with repairs within the week. Could never tell there was damage in the first place
USAA recommended this place. They were quick and efficient with service. Our car was ready before the estimated date!
This is the third time we have used OCR for repairs and they do a fantastic job. They kept us informed on the progress and did a walk around with me when it was time to pick the vehicle.
Very happy to get my truck back a couple days early, especially with all that is going on. It was a very easy process from start to finish. Friendly, not frustrating, very informative. Definitely recommend.My only knock is that my seat programming changed and my radio was on (I Apple Music) and audio settings drastically changed, light settings etc. otherwise awesome
We are Very happy and Satisfied with the work Offutt Collision Center did on our car 😊 everyone was professional and courteous, Thank you ! EVERYONE at Offutt Collision Repair . James Onik
I estimated five auto repair shops and Offutt Collision Repair was one of the lowest for paying out of pocket. Diego Molina was very professional and accurate with quotes. He explained what needed to be place. Sarah updated me on the status of my car via texted. Very helpful and replied within a reasonable time. I would definitely recommend this place!
I ask you this, have you ever seen a collision shop/repair shop with almost a perfect rating (all 5s with one 4 and one 3)? That should speak for itself!Chad (owner) and his gang to a top quality job every time! Your car will come out looking better than it did BEFORE your incident! They will work with insurance company to ensure no corners are cut and the job is done right.
Kept me informed by text of daily progress of repairs. Took care of contacting rental, even held on to my work keys when I accidentally left them in the rental. All persons involved in my transaction were patient and professional, not just with me but with other customers they interacted with in waiting area while I was there
They did a great job with my truck
Offutt Collision was not only highly recommended by friends, it was also a preferred service center for both insurance companies when I was involved in an accident. They were clear, quick, and honest, very friendly, and even cleaned my vehicle before pickup. The work was impeccable!
I dropped my vehicle off here after being hit in a parking lot. They provided an estimate before I left and coordinated a rental car for me to use while it was being worked. They provided text updates as the car was being worked on. When I picked up the car, they walked me through the work they did. I was also pleasantly surprised to find the interior cleaned and vacuumed. I really can’t recommend these folks enough. They do great work, provide great service, and deserve your business.
Fixed the car quickly, customer service was excellent. I got the car clean including the wheels and the carpet.
Offutt Collision Repair was great!! I was nervous at first but they took really good care of me and my car. Diego did an awesome job getting my information from the insurer so the repairs could be started and Tiffany did an awesome job keeping in touch with me during the repair process up until it was time for me to come pick up. The car was beautiful when I picked it up (they repaired it specifically to factory standards) and they even cleaned it and vacuumed it for me. I will definitely recommend OCR in the future.
Good relations with customers
From start to finish, the entire staff made sure I was kept apprised of every aspect of fixing my vehicle. All involved were extremely professional and helpful. Real quality work, so much so that one wouldnt even know my vehicle was damaged to begin with.
You guys were super friendly and professional, also you made getting a rental super easy. As a women some times I feel very intimidated by going into any place that deals with cars (all I know is how to drive and put gas in my car) all of you made me feel very comfortable. Thank you so much. Hope your having a good day and be safe.
The personnel here are outstanding! They make sure they are ready for you and your vehicle before you arrive. The updates are awesome and the repairs are out of this world. My truck looks awesome and the shop made sure I knew to return in 60 - 90 days for the reapplication of protective coating. Great follow up also, couldnt be happier.
Very friendly and professional. They worked with my insurance company and rental car seamlessly.
Very satisfied with Offutt Collision Center 😊 Thank you 😊
Got some scratches out of my wife’s suv in no time, would highly recommend. Very nice people to deal with!
Offutt Collision Repair kept me updated on the progress of my truck. I really didnt expect that. I was so impressed them when my truck was done. I couldnt tell that I had been rear ended. My truck drives like it did when I 1st purchased it. Thank you Offutt Collision Repair. Job well done!
This is the second time Ive used Offutt Collision Repair to fix my vehicles. Because they did such an outstanding job the first time I did not hesitate taking my vehicle back to them for this incident. The job was done on time, the information flow from company to customer is outstanding. The finished product was exactly what I had envisioned. Great job, good people, if you want it done right this is your only choice.
My experience was very good. My vehicle was ready earlier and projected. And the communication throughout the process was top-notch. I was provided progress reports at each step in the process.
Car looks new. They always do quality work. Great customer service.
I’ve used this company numerous times and each and every time, my expectations are surpassed! Such wonderful folks that truly want to provide a quality service.Thank you!
Work was completed as promised and in a timely manner. Everything was explained as to what needed to be done. Changes were relayed directly so as to not delay the repairs. Chris was very thorough and easy to work with. 10/10 would use again.
This shop is the best body shop in the region. I was most impressed with the professionalism, efficiency and quality of workmanship. Diego and his crew set the standard for all to follow. I would definitely recommend this shop to all.
Start to finish a Class Act. They handled all of the insurance paperwork and the rental car. The repair work was first class. Great customer service. I could not be happier. My new go-to.
They are a top notch collision repair facility. My truck was repaired and ready when they said it would be. Julie at the front counter is very courteous and pleasant to work with.
Very easy. We got our estimate almost two years before we had the money saved up for the work on my husband’s car. They still had us in their data base and still gave us the original estimate price for the work. Quick service even though we forgot to bring our car in on the correct day.
Quality work done; done early; and professionally. The best auto shop in Bellevue Nebraska.
Recommend them for repair anytime with any vehicle. Prompt, professional, and courteous service.
Very pleasant and professional staff. Kept me updated on the status of my car. Repair looks great and also cleaned the interior of my car! Great job!
Offutt Collision Repair went above and beyond, exceeding my expectations, and completed the repairs on time. They worked with Herz who also exceeded my expectations, not only providing top quality service, such as pick my up, assisting me in moving my gear to the other car, giving me an upgraded / larger car, since the back seat needed more room (was a tight fit for the child car seats), so they moved me to a High Lander, and they were so quick that I was not late to my meeting. Offutt Collision Repairs guest area, was clean, neat, warm, inviting, and more like a doctors office (unlike many other shops out there that are the opposite); and I would highly recommend them to my friends, family and colleagues, not only for their exceeding all of my expectations, but also for the price; which was extremely competitive, (a lot lower than taking it to a new car dealer repair shop), and despite this being paid for by the other guys insurance company, their prices would still beat other shops in the area. They are by far one of the best shops around. Really good price, really good warranty, and very professional. Thank you Offutt Collision Repair for the 5 star treatment, and hopefully you continue to get 5 star reviews, they are well deserved. Shalom j
I dont think our experience here could have gone any better. I dropped my car off on a monday. It needed a new bumper and some underlying cosmetic repairs and replacements. My insurance covered a rental so they communicated with Enterprise and had them pick me up at the time I dropped my car off. Each day my husband and I both received calls and texts about the status of our car and how things were going. They estimated it would be done on Friday and we got a call Wednesday morning that they had already completed the repairs and it would be ready for pickup by Wednesday mid-day, AND they washed our car and detailed the inside. The staff is so friendly and the timeliness and overall experience was a definite 5 stars! Will be going back for any future car repairs needed.
It was great working with an organization that supports the active duty and retired members of the armed forces and their families living in the local community. Their staff was efficient, courteous, and knowledgeable. They worked directly with our insurance company to ensure our car was repaired quickly. We are very happy with the quality of service we received.
They quoted me 2 weeks, in reality it was only 1. They had it ready as promised, looking brand new! They kept me updated as to the work that was going on. This was my first time at a body shop. I was really impressed
After having someone back in to my car, I had to have the bumper, fender and headlamp replaced on my vehicle. I took it to Offutt Collison Repair to get the work done on it, and after 3 days of work they had already finished and the attention to detail is spectacular. My vehicle looks brand new, and they even took the time to clean her for me. I would reccomend them for anyone who has been in an auto accident.
Got my van in and out in four days. Very pleased with communication and service.
Great service, employees have always been friendly and they took great care of my car
Kept me informed the whole time. Went beyond to get me my vehicle quickly. The repair is EXCELLENT! Excellent customer service.
This was the second time my car was in for repair work. Each time, staff was great to work with. Repairs were done in a timely manner, and the results were excellent.
They give 5 star service, text message and phone call updates on where they are in the process of repairing your vehicle with estimated completion date. To top it all off they finished 4 days ahead of their estimate. Customer service was outstanding. I am completely satisfied with workmanship and customer service I received. Thanks OCR you did outstanding.
Outstanding customer service. Friendly and engaging. The whole experience was great. I was kept up to date with daily status about my vehicle repair. The repairs are fantastic. You would never know we hit a raccoon and damaged our car.
Offutt collision was extremely pleasant to work with. I was very thankful that they connected with the car rental and had them come pick me and my daughter up who is in a car seat. Tiffany is awesome and so is the rest of the staff. Thanks Offutt Collision for making my time working with you quick, easy, and most importantly pleasant!
Offutt is absolutely amazing. My car door handle broke and they were incredibly helpful. The front desk staff was so nice and welcoming. I talked to Chris who gave me so much information. Then when I went to pick up my car they even washed and cleaned the interior. I was so incredibly excited with the price and their above and beyond customer service. I don’t know that I’ve ever had such great customer service. I will definitely be recommending them.
Received daily updates as to what was going on with my car. I could follow the daily progress. I got my car back before expected and it looked great. I was extremely happy
We were very pleased with every single person that helped us all along the way. All of the employees are polite and seemed to care that our vehicle was repaired in an excellent and timely manner. I especially appreciated the daily text and email updates. Would definitely use this shop again if one of my vehicles needs to be repaired. I hope that doesn’t happen.
We have used Offutt Collision Repair several times over the years for both USAA claims and personal work on our cars. Everyone there has always been professional and helpful. Their expertise and recommendations have been focused on providing a fair price and exceptional customer service. They are great with accommodating rides to and from their facility. OCR will always have my business.
This was the first time i had ever been here and it was the best experience. Best work done!!!
The repairs OCR did for my Toyota were quick and impeccable (they even detailed the inside of my car!). The whole experience was smooth and completed from start to finish in a little over a week. I will absolutely be recommending them to anyone who needs it!
Really nice job. super fast. courteous and professional step-by-step text on the process being performed. first time Ive ever been torn between wanting to go back and not having to go back great job guys
Great work. Had a run in with a deer and had to have my headlight, front bumper, grill, radiator support and trans cooler replaced. They had the work done quickly and professionally. Even got my truck back 2 days earlier than planned. They even cleaned my interior. Would highly recommend.
Chad and everyone else at Offutt Collision were instrumental in bringing my Genesis back to me.in perfect condition. I have been a customer for close to 20 years and they are still the only place for me.
Excellent customer service, quality & repair work! Loyal customers since 2009...THANK YOU!!!👍🏽🚙
I had my rear bumper replaced yesterday and after my 2nd visit to this business, I can say this is the best body shop in our area on many levels. Service is Excellent and the back of my 2015 car looks brand new! Now for the outstanding part: When I started my car, I noticed there was $40 cash placed in my center console because they found it in my car somewhere while doing a complete detail cleaning. I am floored by the trustworthiness and professional service I experience here EVERY time. I will continue to recommend Offutt Collision Repair to everybody!
Excellant Customer Service. These folks go the extra mile to satisfy their customer’s. I received updates as my vehicle went thru the various stages of repair, both body work and mechanical repair. This was very comforting knowing that I wasn’t “just a customer they would eventually get too”. I would recommend Offutt Collision Repair in a heartbeat. They have my family’s business from now on.
Having a vehicle in an accident is never fun, but Offutt Collision Repair makes the repair process painless. Tiffany, Director of First Impressions, is the perfect individual for this position, so kind, sympathetic and fun. She makes completing the paperwork and dropping of your vehicle painless. The rental car that is part of the insurance process is waiting and for you on drop off day so you can get on with your day right away. During the repair process you are updated as your vehicle moves through the stages of repair, no guessing what is happening. Once the repairs are completed Tiffany calls to schedule a pick up time that works for you. A complete walk around of the repairs are done as well as an explanation of what was done to make your vehicle as good as new.Offutt Collision Repair is my only choice when getting my vehicles repaired. The repairs are top notch, the personnel extremely knowledgeable and friendly and they take all the headaches out of the process. Kudos to everyone at OCR for another amazing repair, this time on my 2015 Dodge Ram.
Great customer service and repairs! Quality on point.
Mine was a small repair (lower front bumper), but Chris and OCR made sure to also check that nothing mechanical had been affected (including a concern of mine about a noise coming from the steering column). The body repair itself looks great! Ive used OCR before and will continue to use them when I need car body repairs.
I enjoyed the experience. It was quick and very easy. The employees were very helpful and a joy to be around. The best part for me is receiving a text with each step it took to fix my vehicle. I highly recommend them.
AMAZING CUSTOMER SERVICE!These people are fantastic. They took the best care of my car and walked me through the whole process. It was quick and easy and my car looks brand new!
Superb: adjective1. admirably fine or excellent; extremely good: a superb performance.2. Offutt Collision Repair: From start to finish OCR is superb.THANK YOU FOR: the ease of service, convenience, arranging a rental, handling the insurance, the communication of the process, the urgency in completion, the attention to detail, ticket updates, and SUPERB customer service (staying open late to return the rental and pick up our vehicle and grabbing our garage door opener when we forgot it.)
They got right on with the work my car needed. There was not one issue with filing my insurance. They kept me informed the entire way through the repair work.
Most amazing experience from an auto body shop one can ever experience. I highly recommend that everyone is to pay this place a visit in time of need, two thumbs up.
They did amazing work and finished almost a week ahead of schedule. They were very informative and kept me up to date and even let me see my car while it was being fixed. Great body shop. Thank you guys.
The most trustworthy repair shop in the area. Theyll give you honest advice even if it means it would be cheaper for you to have a service done somewhere else.
Awesome place to get work done. They are all so nice and do a wonderful job on your vehicle. I have used them twice now and both times I have received excellent service. Thank you!
Great service. I’ve Been here twice and they are all so friendly helpful and prompt. The service is amazing. The perfect place to take your car for repairs.