The staff at San Fernando motors were AWESOME.... they deserve 10 stars..... the salesman Cameron was very helpful and we made a fantastic deal.... I recommend them very highly and have told all my friends about their awesome service, if I need another car thatβs definitely where I will be π
First off I got to say thank you everybody is San Fernando motors. Also want to say thank you to Evaristo and Cameron for making this deal happen. I had a budget of mine to buy my sisters first car. We bought a 2011 Chevy Impala it was at a great price we bought it cash they kept on point with us they kept talking to us they kept this in contact and anybody that is looking for a new car or nu2u car I recommend them completely. So head on down to San Fernando motors talk to one of those two guys and theyll be able to help you out and walk you through everything you need to do. Theyre great I recommend San Fernando motors five stars all the way
Fantastic, its hard to find a truck for a good price now and days but these guys were more than ready get me in a truck that fit needs. Its been 27 days and any questions or issues these guy are without a doubt very helpful. Ask for Evan or Cameron and youll be in good hands. Cant express how great this expierece has been for me.
They were super friendly & helpful. Answered all my questions & got me in a car fast. Ev was awesome, he definitely cares and genuinely wants to help you out! I recommend them 100%
They made my buy a thousand times easier! I was satisfied the whole time I was there when it came to communication & professionalism. I will definitely recommend this lot because they have really good deals & a variety of vehicles
Come and check out San Fernando motors dont miss out. Highly recommend. They welcomed me and my family and made us feel comfortable. Thank you.
They are amazing ! I went there to get my first car and, they were all so polite and explained everything. Theyβre very helpful and I got a good price for my dream car. Thank you so much !!
I am a First time car buyer and coming to San Fernando motors was worth all my time.Evaristo Gaytan coached me through the whole process. Highly recommend. Also the staff amazing customer service. Thank you. Come check out San Fernando you wont regret it.
The salesman Alex, who is no longer employed there was awesome to work with. Now that he is gone I wont be doing any further business once my vehicle is paid off. Collections people call you the same day your payment is do BEFORE business hours are even over, way to pushy, as the payment isnt even late at this point. I am overall happy with the vehicle I purchased.
They worked with my credit and got me into a beautiful 2017 Ford Fusion!! I am obsessed with the car and the staff there is absolutely wonderful! Will definitely purchase with them again in the future(:
This is a great dealership! They were super helpful in guiding me and explained everything in a easy manner so i could understand the whole process. They were also super nice! ^-^
If you having a problem with getting a vehicle come check them out!! They are the best!! Got me in to a truck that I wanted!! Worked with me on down payment and with my credit score!! They are the best!!
Saw one car I liked I wasnβt sure I could afford it but Idelfonso made Everything possible for me to drive out of the lot with it. Free oil changes while Iβm paying it off brand new tires and stereo and a nice detail before leaving the lot. Also the young lady (Leila I believe her name)who wrote up my contract was fast and very exact to explain every single sheet I signed. Definitely thinking of coming back for an SUV after I pay off my car.
Excellent help! Evaristo Gaytan was the best helped get a vehicle when all others left me hopelessly. The rest of the staff was impeccable and friendly. Had me in and out in a jiffy.
These guys here will definitely work with you!! They are the best!! They have nice cars to!! They really looked out for my husband!! Thank you
Thanks ππ Again to the guys at San Fernando Motors Mr Evan and Josue for reminding me, I can do it all on my own!! Watch out yall I own a Used 2012 GMC Terrain!!! π π They have great prices go check them out and let them know I sent you!!
San Fernando Motors team provided us with the best services and prices. 10/10 recommended!
Everyone was so friendly and helpful. Would recommend to anyone looking for a quality used vehicle.
Week or two latter ask how much they charge to do some work on a truck I got from them and they never gave me and answer so inspect your vehicle befor buying
Is this a place to be honest? I really dont go to this business but I often now go to the C-store on the corner after i witnessed one of the most beautiful women in Austin Tx work there. So if you see my motorcycle sitting there stop by and buy me a soda...maybe you will get to see her also
Very friendly service
Beware they are thieves i recommend not going here. If your really desperate please bring a personal mechanic and have him examine it thoroughly. They are not professionals they are scums from the bottom of the barrel. I can almost guarantee that some of those 5 stars are employees or fake accounts created by employees.
Great experience here first time buying from here and everything went super great! I do recommend on coming here great customer service!
Bought a 2013 Kia Optima in May 2020 and already having to get a new engine. Car kept cutting off while I was driving several times and was fortunate enough that I didnt have a bad accident. Notified Evan of the problem and got an appointment two weeks out. The same thing happened again and due to the severity of the problem was told by Pearla in automotive that if she had any cancellations Id be able to bring it on sooner.My overall experience has been mixed.Car is now in the Kia dealership. You take your chance buying any used car but you shouldnt have this experience. One year after going back to dealer for a map sensor that they didnt fix. This was verified by Kia techs. San Fernando never acknowledged that the map sensor had not been replaced. They are the WORST. You buy from them youre taking your chances. Go somewhere else.
Highly recommend for your future purchase very clean office and quality cars in the lot with great selection
Good place to buy a car if you are arriving for the first time to the United States prices are high but I guess itβs how dealers do it.About the customer service perla who helped me with my credit and everything she helped you as much as she can she is such a good helper if you donβt know about something she help you with the car and she is always open to helpAlso San Fernando has cash payments and card payments that makes easier everything you can call and do your paymentThanks
Had a great experience very friendly!! Alex and Evaristo help me they make a great team !!
I have to say that I am impressed with the customer service that I received when looking for my truck. I did hear from one of the employees that they have a new sales manager by the name Evaristo Gaytan. After a few minutes of looking around, Mr. Gaytan came to greet me and answered all my questions. I am now in the process of getting my Ford F-250 and will definitely recommend San Fernando Motors to all my family and friends.
Worst place to get your vehicle off not even worth it they think they own a big car dealership when they donβt and when it comes to fixing your car they take their sweet time or wonβt help you at all or charge you a lot of money. DONT WAIST YOUR TIME HERE NO MATTER WHAT VEHICLE YOU SEE THAT YOU LIKE !!!!
Mr evaristo was awesome.I had
My daughter took me to San Fernando Motors to purchase a vehicle and an awesome gentleman by the name of Julio help me. The whole process was pretty quick and smooth. Today I came in with a question about my SUV and he took it to their mechanic and without any hassle things are getting done. If youre looking to purchase a vehicle San Fernando Motors is the way to go! Oh yeah, the cars on their lot are pretty sweet!!!!
Great place to buy a vehicle excellent service and honest staff!
I am totally not happy at all with San Fernando Motors!! I have paid my money for my vehicle and due to San Fernando Motorsβs foul up I have set without my vehicle for two days and itβs completely their fault!! They havenβt even offered me a loaner vehicle due to their negligence!! I guess thatβs why it was handled so quickly cause a year later I am totally getting screwed!
Went in and the guy who attended us was rude from the beginning. The staff inside didnt even acknowledge us when we walked in. Asked about a specific vehicles mileage and they went around our questions. We went with all intentions of buying a vehicle and walked out dissatisfied and disappoint with their service.
Purchased my vehicle on a Saturday following Wednesday I noticed it had a really bad power steering fluid leak asked them to schedule me for a service they never got back with me. When vehicle broke down due to leak they finally fit me in for a service on the vehicle they havent fixed the vehicle and will not give me an update on vehicles progress. I will never buy a car at san Fernando motors again worst customer service ever.
One lady that works their will never talk to me over the phone she always want to talk to my husband even though he gave authorization for me to give payments she wont allow did the other ladies to take my payment of my spouses vehicle. I was waiting outside while he was doing the contact and i guess she didnt know he had a wife so when i went inside and sat next to my HUSBAND she n made me the mean mug . so i dont RECOMMEND this place at all. I mean what address they their for selling car or picking up a man in that case she needs to go to the corner of Lamar
The salesman was too pushy the prices on the vehicles were too high with high miles check engine light was on then a few cars as a salesman says its just a gas cab overall stay away from San Fernando motors overall the sales person doesnt know anything that he has on his car lot
I have been over many used cars dealerships along North Lamar Blvd. This is the only one whose vehicles shine of clean, smell very good and it is a real experience to enter into one - YOU FEEL REALLY GOOD! THE SAME WAY THEY TAKE CARE OF CUSTOMERS. San Fernando Motors North Lamar Blvd take care of what they have ready for hot qualified buyers. My recommendation...Go For It! They Rocks.
We have been loyal customers for 10 years and bought 6 cars all in excellent conditions, the best part is getting good prices and easy payment options with 0 interest rates! Will be looking forward to more vehicles from San Fernando Motors!
The Process was fast and efficient. Sandra and Perla were very accommodating. If you need a vehicle and no run around, Bring your bad credit and drive away today.
We were here about 2hrs with staff moving around constantly but yet not one person besides the car salesman spoke to me, after sitting in the office/lobby for over an hr no one said a word to me but walked by me every 2min. π my friend got a lemon took it back within 2days & they have him another lemon, he should have just got his money back but he chose not too in order to give them another chance but they just didnt make it right. Just do your home work before spending your money there.
I was really considering purchasing a vehicle form San Fernando however, due to all the negative reviews and its quite few of them, I am going to have to pass .
Great guy, makes sure everything is good and in order. HIGHLY recommend
Test drove a car and ended up submitting an application. Gave a horrible interest rate (got 8% less for a similar car, same year, at the next dealership). Didnt even wait until we left the room to say call the other lady who was interested in the same vehicle.
Fast friendly service...... VΓctor Melendez and the whole team very nice and extremely friendly.... Thank you again for a wonderful car buying experience
I love there cars they treat you well
The best quality used cars and trucks in Austin. Sandra, Julio and Saydi are the best. Theyll find away to get you what you want. Great overall experience!
Ricardo and everyone else at the Pflugerville location are wonderful! They were able to help me get financing with my challenging credit situation and put me in a truck that keeps going and going. Great family owned business and I will definitely support them in the future. Thanks, guys!
Found a Great deal @ San Fernando Motors. I would recommend them to anyone looking for a new ride. We thank you guys for all your help we got exactly what we needed!
I purchased (financed) an 01 Mercedes approx 6 years ago and the car is still running strong. I would buy another car from them in a millisecond. Great customer service, great vehicles, and they really work with you! Thank you, Ricardo and Martha!!!
STAY AWAY! I bought a truck 3 months ago, and transmission is TRASH. Not worth it, go somewhere else and get you a reliable vehicle.
I love this place, my experience was excellent, just nice people all around, lots of cars and trucks, I know this place for 5 years now and so far I got a car a mini van an suv and a truck and all of them still running and going strong, I really recommend you this place and if you want to really have a full and nice experience ask for Alfonso he will make your day and help on your needs !!!!!
Awesome owner, Good service, low prices
Hi everyone I recommend that everyone come here Ann get your vehicle here its fast Ann easy thanks
Great service and knowledgeable since the first time that I was just looking around until I mad my desicion, thanks to Alfonso highly recommend
Who the crew where mo girls adetu say no mortrtrrrr cicles ?? wooo gang honda 199 cc and up bett|r er suited less ount mo go
Great place to go and get a veahicle, They lisent to you and do their best for you to get a car.
Very good experience at San Fernando motors, especially the salesman Victor Melendez. He was very nice and attentive he answered every question I had, I purchased a vehicle 3 years ago and once in a while when I go back heβs the same attentive guy who is willing to help out with anything.
Friendly and cordial treatment from the seller to the client and availability in everything to make you feel at home, in the administrative cordiality, kindness and excellent treatment and a first class service.in San Fernado Motors treat you with respect and simple buy or do not buy and a quality in its autoa and trucks that do not regret one of making deals with them I highly recommend it, I am already a customer of many years and have gone back to buy from them
Horrible place. Listen to the reviews, donβt buy your car from here. I already have a lawyer to get me out of this car. Take your hard earned money somewhere else. Iβm upside down on this vehicle and I refuse to give them anymore money, they donβt deserve it. Pure scum.
HORRIBLE, NO COMMUNICATION, & WILL REPO CAR FOR SOMETHING THAT IS THEIR FAULT!!!!I purchased a vehicle with them on 03/05/2018 and when I signed the contract my vehicle was being financed with Credit Acceptance. Apparently they did a buy back, and transferred my information back to San Fernando and I had no idea! I mailed in my payment via Money Order to Credit Acceptance (considering I did not know any of the above information) on April 2, 2018. An then on 04/10/2018 I got a letter from Credit Acceptance saying that they were not the Lien Holder on my account, that it was actually San Fernando........ So I then called San Fernando on the same day and asked what was going on, and I was told that I was provided the incorrect information, and that they would look into it and then get back with me! I should have known that something was not right at that point. So I waited for a call back and did not get one, so then I called everyday and still no new information was provided, I was just told that they were trying to figure out what was going on. On Saturday April 14, 2018 a tow truck pulls up to my house to REPO MY CAR THAT I PAID FOR!!! I immediately asked the 2 men that were getting out of the truck why they were repoing my car, and they proceeded to tell me that Credit Acceptance put out for the repo ( I told them that was not possible, as I had received a letter stating they were not the Lien Holder on my account). I then call San Fernando Motors, and spoke with Julio who said that he was not sure what was going on and that I needed to contact Credit Acceptance as they were my Lien Holder........ So I immediately hung up and called them and was told that San Fernando is the Lien Holder, and has been since March 21, 2018. As I am told this information I call San Fernando back, and ask for Julio (who says that he is the manager) and asked again what was really going on and why he lied to me. He asked me to give him 30 minutes and let him call Credit Acceptance and find out some information. He NEVER followed through anytime he said that he would call me back EVER!!! All week goes by and there is 1 lie after another from Julio, and callbacks have piled up by now, so I just decide to blow him up until he tells me something (which he NEVER did, other than more lies). So now we are at April 20, 2018 with this same issue that should have been handled by now, but was not! I took it among myself to contact someone within the company that was higher up (Perla) who was the head of Finance. I called her on 04/20/2018 and explained to her what was going on and she apologized, but then advised me that she needed to obtain my file from the location I purchased the vehicle at (which was the Pflugerville location), and then she would be able to look into it and let me know what is wrong. I did not hear back from her until Monday 04/23/2018 and she concluded to tell me that there was bad communication on the companies end and Credit Acceptance, and that she was going to see what she could do to help... I spoke with her again on 04/24/2018 and she advised me that I would have to pay all the repo fees even though the issue at hand IS THE FALUT OF MISCOMMUNICATION FROM SAN FERNANDO MOTORS! This makes absolutely no sense AT ALL... If this is how they run business I WILL TELL ALL MY REFERRALS TO NOT GO TO THIS DEALERSHIP, AND I WILL NEVER RECOMMEND THEM TO ANYBODY THAT I KNOW NEEDS A CAR. THIS HAS GOT TO BE THE WORST (and I do mean ABSOLUTE WORST) SERVICE THAT I HAVE EVER HAD FROM A COMPANY.I have put in a complaint with the BBB, because what they are doing is against the law!!! If I could rate this company with 0 stars then I would!
I bought a vehicle from them about 3 years ago and it has been one of the best purchases I have ever made. My 2006 Toyota Corolla has never given me any problems. The staff is lovely and Perla Peterson really helped me understand all the paperwork involved in purchasing a car.Compre un carro con ellos hace 3 aΓ±os y ha sido una de las mejores compras de mi vida. My 2096 Toyota Corolla nunca me ha dado problemas. Los trabajadores son buenos y Perla Peterson me ayudΓ³ a entender toda la informaciΓ³n necesaria.
The mark up and resell of these used cars was ridiculously high.
I suggest dont get a vehicle there overpriced and vehicles have problems Got stuck in a 3 year note so far spent over $6000 in repairs
Great customer service. Highly reccommended!
The employees are friendly and answer every question you have on the vehicles
Great Service.
I drive past this place but have never used any of their services.
Great customer service.
Nice way to steal peoples money.
Got a vehicle from here 3 years ago ever since I got it after every 5000 miles something needs to be replaced I redid the whole suspension
Horrible customer service. Various mangers that need intensive customer service etiquette, wont work with you in hardship circumstances. They pass you along from manager to manager. Highly disappointed wont ever purchase from here again.
Rip offs .... Dont do it
Good service!
Prices are bit high
I love San Fernando Motors, the team is great!
No thanks
Rip off
Very friendly people
Great
Great place
Nice
Good
Excellent customer service. I have bought 2 cars and they help me with all the employees. Recommended 100. They are the best and help in everything.
Excellent service with Mr. Evaristo, Brenda and to finish Karina very kind, we left very happy with our purchase one hundred percent recommended.
Highly recommended, I bought a 2018 van, all the staff took good care of me. I have no complaints about themThe van had a bad tire and they changed all 4 of me for new tires and especially cargo tiresExcellent service highly recommended
Excellent service all staff very friendly Thank you
Very good attention from Brenda Suazo.
Great service
Good attention
I recommend Evaristo for the purchase of your car. Everything is quick and easy. At San Fernando Motor ... visit them with pure confidence.
Betsy helped me a lot if you are looking for a car come here to san fernado motors the best and fast
Very bad experience I bought a silverado 2015 needed repairs I have with it 4 months and until now they are only lies that they will call me pyres lies
Evaristo and the San Fernando team gave me excellent service in my purchase of my vehicle, they gave me the best prices, Im happy
Very bad service zero cordial with the people the man with attended us very arrogant I definitely will not return
Everything to π―
Too expensive to be a second hand place compared to the cars they have
I did not like the service that they gave me
Eracio took care of me very well, he was very kind to me, he did everything possible to make me feel good with my car, I recommend that place.