I am a beginner bike rider, and went to Bike Farm with a recommendation from my sister to buy a commuter bike.Anna, the associate that helped me, was very patient with me and answered all my questions as best she could. When she didnt know an answer, she called out to the many other knowledgeable workers there.Willie, with all of his biking expertise, helped me choose a bike, and gave me tips on how to handle hills, how to find cycling groups if I wanted to, taught me how to properly load a bike into the car. Everyone was super helpful.The shopping experience was very relaxing. They let me ride 6 or 7 different bikes and allowed me to ride them multiple times. They also listened to me when I said that I had an issue with one of the shifters. I thought it was a problem with my riding technique, but turns out the chain was a bit stretched at that point. At no point did I feel pressured to buy a specific bike or more expensive bike.Overall, it was a pleasant 1.5 hours that resulted in a purchase that I feel strongly and comfortable about. I would recommend people check out bike farm if theyre looking for an awesome bike shop. They also sell longboards and breathy attire, which I thought was neat.

They didnt have the part I needed, but--even better!--they were able to fix the broken one from my bike, for less than the cost of a new part. Reusing the part made me feel good about being less wasteful! The guys in the service area are super friendly and helpful every time Ive been there. They clearly just want to see everyone happy on bikes. And theres a TON of inventory available in the shop.

I don’t rate often, and when I do I’m picky.Bike Farm service folks are 2nd to none, all of them. Responsive, helpful, and genuinely want to help you and keep you rolling. Not intimidating in the least for a ‘Fred’ like me. Nicest, most helpful shop of any kind, … bike shop or other.

Awesome bike shop. Whether you want a budget friendly bike or a fancier ride, Id recommend Bike Farm.Brent was incredibly helpful and knowledgeable. He respected my budget and found bikes that fit my needs. He also showed me how to remove the front wheel before putting it into my car so I was able to put it back together without any issues.Friendly and courteous staff that doesnt push you for the sale and a wide selection of bikes. Go here before you drop $2k at REI.

Friendly, attentive, patient staff. Answered all of my questions and gave an honest assessment of my bike without being pushy at all. Totally recommend - great shop!

Derrick was extremely helpful.My bike was stolen today and I needed a replacement. Within 5 minutes Derrick had me on a used bike which met my criteria perfectly. Priced fairly and outfitted with my preferred pedals & lights for free.Im only going to this shop from now on.

Ive been here twice, when arriving in ATX to get my first commuter and again when leaving for Chicago because I needed a more winterizable bike.All of the staff were lovely at all times Ive visited and super, super helpful. I would recommend the bike farm to anyone in the area.Do call ahead before visiting as they get trade in pretty frequently and stock changes.

Bike Farm is by far the best bicycle shop I have visited in Austin. Super friendly and knowledgeable staff as well as a huge selection of bikes! Big shoutout to Drew for helping me choose the bike fit for my needs!

First time visiting the boutique bike shop and the service was really good! Even though it was pretty busy Em and another gentleman made sure to answer all of our questions (we had a ton of them)! Well visit again next time we come down from Frisco TX.

I contacted the staff to see if they would be interested in buying my Cervelo bicycle. I came in on Saturday and spoke to the staff that buys bicycles they asked me what I would value the bicycle. I gave them a price and they agreed with my value. I would highly recommend to use their service to sell your bicycle.

Was out at Reveille Ranch yesterday and my riding buddy took a pretty bad spill. Turns out he broke his collar bone. Just wanted to say a special thank you to Brent with bike farm for letting me use stuff from your first aid kit to get him cleaned up. We will come back to see you again soon. I love the shop in Austin. The whole bike farm crew is awesome. Thanks again for your help Brent.

Non pretentious get you what you need and riding store. The repair department is amazing and got me the part that would be enough for what Im doing and not what they could upsell me on. Doesnt hurt that theyre pretty cool to talk to and have good music playing.

One of the best bike shops in town. Great prices on spokes, tubes, wheels, and their repair costs are affordable. Excellent selection of bikes. They have squeezed me in for a walk in repairs on several occasions. Great range of lights from high to low prices and lumens.

Amazing prices, fast work for repairs, outstanding customer service. Worth the drive from my usual shop.

I never write reviews but this hands down my favorite bike shop. Went to buy my girlfriend a bike two weeks ago and the service was incredible. I fell in love with the gravel bikes they had in stock and buying a Felt Broam 60 today. They helped answer my questions and even offered me a fair price for my old bike. Everyone is willing to help and answer questions. If you need a bike, GO TO BIKE FARM! You won’t regret it.

This is a fantastic shop with great service that back their products. I got a Felt Broam 60 and love it. They also sell used bikes and do trade ins for store credit towards getting a new bike or gear. The staff are knowledgeable, super friendly, and helpful. Anyone in Austin needing anything bike related should check this place out.

Very friendly staff, and they have bikes in stock! Will definitely be buying another bike for my partner soon.

Cool place great staff they took time to get to know what we wanted and helped us find the perfect bikes. Wide range of bikes in terms of style and price highly recommend to anyone looking for a quality bike.They also accept trade ins so its a great way to get rid of old bikes. The photo attached is of our two new crusiers both brand new and under $600 total with our trade-ins!

These folks are awesome! Brought a bike in for new brakes and they did a great job and turned it around quickly for me. I will definitely be shopping here when I am ready for my next bike.

Great bike shop. Anything you could or would need for your bike. Friendly, helpful, knowledgeable staff. Who could ask for anything more?

Took my bike in for a tune up and they fixed my issue with my chain and cleaned it so well it looks brand new! It honestly rides even better now than when I first bought it. Thank you bike farm! 😎

Initially when I decided to buy a new bike I was filled with a lot of anxiety and questions about what kind of bike would be best for me. I only had a vague idea of what I needed in a bike, and was so used to shops not having anything in my size. All of that anxiety disappeared when I met Willie and was greeted as soon as I walked up. Willie knew exactly what to ask and had all the knowledge we needed to narrow down the variety they had available to find exactly the kind of bike I needed. He made sure it was a good fit not only for my body but also for my lifestyle and made sure I was absolutely comfortable with what I found. I will absolutely be coming back whenever I need supplies or repair work done! Austin Bike Farm is a local gem that absolutely deserves your business!

I suffer from stiff knees and have difficulty riding most bikes. Lex knew exactly what I needed and the first bike he showed me was used and it’s perfect!! I really appreciate that he took my needs into account rather than just trying to sell me an expensive bike. He answered all my questions and even cut down the seat stem because it’s lowest setting was still too tall! Would definitely recommend!!!

Wide selection of new and used bikes for just about every ride style and rider shape and size. Solid Austin character and community minded!

Patient, friendly, and non-pressured sales. Drew(and Lex some) showed me nearly all their electric bikes in stock. Very nice guys.. when Im ready Im definitely going here to purchase an e-bike. I bought a used single speed bicycle from them many years ago and thats how I remembered to come back to see what they have now electric wise.

Came in to check out a bike I saw on their site and got help from a staff member on the floor immediately. After buying the bike, I found out it wouldnt easily fit in my car. I asked if they could remove the front tire. They did that and made sure I knew how to take off and put back on the front brake mechanism.Very happy with the Retrospec Barron. Thank you, Joshua!

Great shop. I missed the fellas name who helped me but he was dope. I am glad I got up here for the bike. Wi be back.

Brent was incredibly helpful. Will be back for regular tune-ups on my bike.

Place is insane, all they care about is getting your money. I suggest you go to empire bmx for all your bike needa

Excellent customer service with a great selection of new and used bikes. Their team listens to your needs and helps you find a good fit without pressure or judgement. Definitely check them out!

The crew at the Austin Bike Farm went above and beyond in receiving and setting up a Marin San Rafael XL (last one in all USA) that was sent from Wisconsin. They set the bike up perfectly even though they did not directly sell it. That kind of service is rare and exceptional.

I first came to Bike Farm tonight a little reluctant as I had never heard of the business, but I found all of the other bike shops in town I had been to were closed or out of mountain bikes. However, Im so glad I came! Lex and the rest of the team took amazing care of me and helped me find an amazing bike within my budget. I really appreciated that Lex took the time to answer all of my questions, helped me get all the accessories I needed, and took the time to explain all the warranties and such. They even installed a bike pouch that I had already had with me. They went above and beyond to ensure I was all set and ensure the bike I was getting was in top notch condition for me, as they knew I was concerned about safety buying a pre-owned bike. Based on my experience here Im reccommending anyone I know come to Bike Farm - compared to all other bike shops Ive been to they blow them out of the water. Thanks for making my first-time mountain bike purchase so easy!

Seriously the best bike shop in Austin. Id give you guys 10 stars if that was possible.

Awesome service. They were definitely busy but made the time to go over all my concerns on my fixie. Worked with Mason. He was very thorough, called several times to go over the plans, did not overcharge (extremely reasonable), and made sure all my questions were answered. I have my go to spot for all things bike-related! Thanks guys!

Great people.. and great prices on used bikes. They tune everything up and make sure everything is like new before selling any used bikes and thats badass.

Decided to buy bike for son who recently started college. Very helpful and knowledgeable staff. Prompt service and they make you feel like you are their only customer. They inspected they used bike we had bought and made suggestions for repairs needed.We will continue to go there for all our biking needs.

How was bike farm you ask? Let me tell you. Owen is one of a kind. No pressure at all to buy and loads and loads of knowledge. I walked out with a beauty!!!!!! You have got to go to Bike Farm now!! Ask for Owen!! Gracias Abel.

The worst experience ever... I purchased a Felt tribike and they were great at the beginning and when I went back to trade the bike in (2.5 months later) for another bike they offered me less than a third for what I paid for the tribike. I found another shop that offered me almost exactly what I paid for the bike for trade... this place is ok for a one purchase only not for life long customer experience.

This place rocks. Always has. Owen always has the best, nicest, and helpful staff. It’s an Austin institution!

Best place to learn about new bike tech systems.

As a relative noob when it comes to bikes, I was impressed with the level of patience and expertise of the staff who were all helpful in choosing the right bike for me. Josh in particular was awesome!

I appreciate this place HONESTLY!! i went to the the old location years ago when i was deciding to buy a bike. Jay helped me out and showed me a few bikes but i didnt buy anything.fast forward til 2-3 weeks ago. i ordered a bike and it was delivered in a box and i wasnt gonna mess it up. i took it to be a assembled on Friday a little after 1pm, dropped it off and i got a voicemail before 2pm that it was finished. WHAT!!?? picked it up that night and it was the best $50 i spent.about 2 weeks ago i spilled and damaged the bike, front shifter was leaking and my brake wasnt applying. took it in last week on Friday and Jay called me to tell me i needed a new shifter. shifter was expensive AF but i sourced my own AND this is how i know i wasnt being scammed. Jay said he could order the part but it was $300, sounded exorbitant to me. i found the part online for $200 ONLY because it was on sale. they are honest with the services and parts.on Friday i dropped the part off to Jay, he installed it and called me a few hours later and told me everything he had to do. Saturday on my ride, my front derailleur wouldnt shift to the big cog, i mainly stay in the 34T but i want my stuff working properly. took it to the shop at 12:10 right after they opened and its packed already. i pull up and explain the problem, Jay shows and i let him know what happened. 20 minutes later im riding and shifting around the lot. all good again.these guys and girls are plentiful and helpful, i will continue to support

Best bike shop in Austin hands down. I have purchased two bikes from this shop and have had a really great experience each time. I now come here for all my maintenance/upgrades because they are always fair and honest. I highly recommend this shop to anyone looking to get into any kind of biking. They have a great selection and make you feel like family.EDIT: After looking at other reviews I felt it important to note that they moved to a new location off Burnet and now store basically everything inside. I liked the shop before they moved, but I will say the new location is a lot nicer for sure.

Staff is very down to earth and knowledgeable! This is definitely my favorite bike shop in North Austin.

Great service and friendly staff! We really appreciate them giving us trade value for our old bikes.

Super cool place! They sold me used spare parts and saved my old bicycle w/o playing fortune. Will come back again!Today, actually ;)

Awesome place with nice 🚲 bikesFriendly and fastChanged the tube on my wheel in 20 minutes

Besides getting my sweet Scott Speedster from Bike Farm 3 years ago, I had a really nice experience today. I had a flat which I couldnt patch and I was 5 miles from home. Now it was Saturday at around 7:30pm so all the bike shops were closed. But I was kinda stranded so I walked a mile to Bike Farm in hopes that I could rummage the bins for some patchable tubes. Lo and behold they were having a gathering of employees in the back yard. Despite being closed, they got me some tubes. Thanks Bike Farm.

Best bike shop in Austin. Drew and Eric are amazing!! Drew was a wonderful sales rep who knew literally everything about my bicycle and Eric, the mechanic, walked me through all the steps to fixing my bicycle. I now feel more confident for my cross country bicycle adventure thanks to these guys!

If I could give these guys 100 stars I would. There customer service is excellent, the mechanics are amazing and they always have local events going on. I traded my hard tail in to get my first full suspension mountain bike and got more than I expected as a trade in. This is place to go if you want top notch service..Other bike shops I have been to, I either had to wait several days just to get an appointment or to get parts in..ridiculous.. Not these guys in and out in less than an hour for whatever I need. Don’t waste your time with other shops go here!

I have purchased 3 or 4 bikes over the years from Bike Farm. Owen and his team have always gone above and beyond to help me get what I wanted. There new location is awesome, by far the best bike shop in town. My latest purchase the 29 Monster Quad is amazing. Thanks again guys.

Outstanding bike shop all around. Super nice people who love bikes and have a diverse and unique inventory. The prices are extremely reasonable as well. This is one of Austins best bike shops.

Wow. My wife needed a bike. I talked with Paul. He heard our requirements, pointed us to the right bike (online), and we said wed take a look and then come in to look at it. My wife and I looked at the bike online, decided it was just right, called Paul back and bought it sight-unseen, and it appeared at our door in 90 minutes. She loves it. What great service! Thanks, Paul!!

I will 100% shop here again. We showed up 10 mins to close on Saturday(unknowingly because their hours are not right on Apple Maps) and we purchased two bikes at super good prices! I ended up having to bring my bike back to exchange today since the frame was one size too small and they had no problem whatsoever! They didn’t have a size bigger in that specific style put together yet so they went in their shop and built it for me while I waited. Also purchased a cute little cow print helmet for our little boy and some water bottles and holders for them. Everyone was really nice!

Nice place to bike, the quality and durability were really good

I was simply looking and left with a bike!!!

Theyre great at bike farm. Lots of free knowledge and they stand behind their sales. I had a through axle that malfunctioned a few days after purchase and they replaced it immediately with another.

Amazing Service. Fair Prices. Flat tire fixed for less than $13. Took about 15 minutes.

I was impressed with the knowledge and help from everyone here. If you are looking for a bike I highly recommend you try this place out. From a new bike rider to experienced there is something for everyone. I’m so glad I found the bike farm.

Ive been here twice for service related work. Once for a tune up and then I recently had them assemble a bike I bought online. They had death metal blasting when I picked up my bike which I appreciated.

The shop is nice and has a decent inventory. Its just a shame theyre spamming Craigslist everyday.

Friendly, relaxed and knowledgeable crew.

Love them! Great service. Good bikes. Not pretentious at all.

Best cycle shop in the Austin.I have been to couple of bike shops in Austin but these ppl are very friendly. They explain you patiently about bikes and help out with queries on the bike repair. Usually theres an queue while going in for repairs but its worth the wait.I would recommend this shop reg bike shopping/services. #HappyBiking

Drew was awesome. He got he set up on a Fuji touring bike that I really love! Highly recommend talking to drew about any bike tour related questions! Thanks drew!

Bought my first hybrid bike from here yesterday. Great customer service and salespeople are super friendly! They helped me and my husband find the best bike for our size and budget, and even helped us install a bike holder onto the bike of my car. I would highly recommend them to anyone looking for a bike and wants to keep it local. 10/10

Update 2/10/2021 ---> Ive been back on multiple occasions. Redacting my previous review, this is a 5 star business.Original review ---> Customer service is horrible. Spent 15 minutes looking without being helped on 2 separate occasions.

Solid shop, wide selection and knowledgeable staff

This bike shop made my first mtb purchase so easy and took their time to help me with information and discounts. It was a really good experience and I highly recommend this place. I am proud to be part of bike farm and they treat you really good. I brought my wheel in for a repair and they helped me out w a great customer service. I would def buy from this place again when I need to make another purchase later.Update: took my bike in for some repairs, they took care of it and actually upgraded my bike as well all under warranty. Good experience again. Thank you Bike Farm crew!

Most baller bike shop in central Texas. Great people, sales and service alike. Very impressed with their selection of mt bikes, e-bikes, cruisers, singlespeeds, and even some used bikes, not to mention tons of bike accessories and apparel. They are rocking through these crazy, covidian times. I think theyre the only bike shop in Austin that has put in the effort to create a safely distanced outdoor bike and accessory browsing experience. Pretty rad!

I just got my bicycle fixed there today. Excellent customer service and awesome bikes and accessories.

Best bike shop and the most amazing staff / service.

Michael was super helpful getting me in and out quickly with a super cool new bike and a lock. Kept me in my budget and super friendly.

Most beautiful place

Best place ever. Good work great prices . Shawn is the Ubberbikeman!!

Bought a bike for daughter and husband. They were pretty busy, but staff did a great job helping us out. The bikes are outdoors, just as a heads up if you are bringing heat sensitive kids like I did, LOL. We bought new bikes, but they had a pre-owned as well. Good selection and variety of price points as well.

Super cool place! They sold me used spare parts and saved my old bicycle w/o playing fortune. Will come back again! Today, actually ;)

Needed a bike in the time of corona due to a running injury, and this place came through. Ended up with a used hybrid that was well within my budget, and customer service was great. They answered my (many) questions and weren’t pushy one way or the other.

Their communication is superb and consistent. Jay built my FUJI SL Elite and let me know how everything was going every step of the way.

Bought my first road bike from them, absolutely wonderful experience. The gentlemen who run this bike shop are great and super helpful, tell you exactly what you need and can help you find exactly what youre looking for!

Good deals and good selection. Bikes are stored outside in the elements though. I bought a new bike that had basically been sitting outside for 3 months, and I had to replace the brake pads, cables and housing, and rebuild the bottom bracket to get it into riding condition. Good thing it was on sale.

I worked with drew to get a used road bike during the bike shortage of 2020 and he was so patient, helpful, had awesome recommendations and even watched me ride to make sure the alignment was spot on. Thanks, Drew!!! Super pumped about my new (to me) Masi!

Personable A1 service. I’ve serviced a bike there and purchased 2. Worth the drive.

Helpful, generous and quick service! I love this place. I’ve been riding a refurbished bike I got from Bike Farm two years ago and I get it tuned up there every year. They do a wonderful job at a reasonable price, and it never takes longer than 2 days.

WARNING!!! DO NOT TRUST THEM WITH REPAIRS!!! I dropped my bike off on June 23 with a repair estimate of 1 1/2 - 2 weeks. After 2 weeks passed I called wondering if my bike was finished and an incredibly rude employee told me they do not tell customers the status of their bike repairs because it takes them too long to sift through all the tickets. Whaaat? Finally after THREE weeks I got a call saying they were about to actually START repairs and just noticed that one item wouldn’t be in stock until mid-September but even if it was in stock it takes a week for items to arrive. They hadn’t even STARTED after 3 weeks!! I had a trip planned that this bike should have been ready for. If they took the time to tell me my repair status over the phone I would have picked it up immediately. Bike farm is run by unorganized, lazy clowns. DO NOT GO THERE unless you can go without your bike for a full season.

It was surprisingly difficult to buy something. I just wanted one item (a part for my bike that I could not get without an employee grabbing it from the back). Through the whole process of asking for it, deciding which I wanted, then getting someone to finally take my money so I could get out of there, I felt like I was a low priority, since I wasnt buying an entire bike. So I ended up standing around for about 5 minutes in a somewhat crowded place with people who werent all wearing masks wondering when someone would finally take the 30s to charge me.I think theyre getting a huge surge of business from people wanting to buy bikes on account of the pandemic. They seem to have a bunch of inexperienced employees, so Im not surprised things arent going super smoothly. But for me it was a frustrating and off-putting experience. Hopefully it will get better.

Wonderful experience! Nice people, great customer service.

Had a great experience here. Lex helped me get my first mountain bike and was really helpful and friendly. Cant wait to check out all the trails Austin has to offer.

Excellent service. Lots of low and medium range options.

If you’re going through town and need a quick fix (...talking about bikes people) then this joint is perfect. Folks are down to earth, they love their work and they also allow pups :) Great vibe and a solid business that goes above and beyond. Thanks guys!

Ive had it with these guys! Came here regularly, really tried to develop a relationship, to support what looks like a cool neighborhood bike shop. Dropped quite a bit of money on purchases and repairs. For all that, I didnt want any special treatment, but thought that basic honesty Ive deserved. Yesterday I came because I felt a slight hop on the rear wheel of a bike. Asked them to true it; owner suggested that I leave both wheels. Today I came to pick them up. I asked straight away whether they both needed truing. The mechanic responded that only one needed it. I was still charged for two, because thats how many I had left; never mind that the owner suggested that I do. I wont be coming here anymore; and I suggest that you dont either.

Took in two bikes to get tuned up. They were up front about cost and had them ready the next day. Great new location makes it easy. Will be going back.

I took some old bikes here and used the credit toward the purchase of a great previously owned bike that was perfect. Owen helped me outfit it with everything I needed. He was very informative, professional and appreciative of my bringing the bikes. Great, courteous service. This place is a gem! Strongly recommend.

These guys really care about the customer. After being turned down by 2 different bike shops previously for truing my bicycle tire, Mike at bike farm worked some magic and fixed it . I was told by the previous bike shops that it wasnt fixable and I would have to buy a new rim which ranged from $45-$85. Bike farm saved me money today and expressed excellent customer service and support. I had to drive from Kyle as well and it was totally worth it. Thanks guys!

I came to this place late one evening intending to browse their selection of road bikes and road bike frames. I was in the market to either buy a used one built to my specification or piece one together with my choice of parts. Immediately I could see they had a few bikes to choose from. At this point Sean comes up to me and asks if I could be helped. I told him what I was looking for and he toured me around the place showing me a few bikes they had that I might be interested in. Once I told him I wanted a single speed he led me to the best bike I could have ever come across. It was exactly what I was looking for and at a great price. I simply could not pass it up and I bought it right then. Sean was very pleasant and informative, and I did not feel sold or swindled. Got a great product and a great price. Ill definitely be back.

What a good bike shop. My wife and I were just getting into cycling and purchasing our first road bikes. Paul took great care of us. He was super informative about everything, explaining proper sizing and more technical details. He never tried to pressure us into buying anything more than we needed.They have really good selection of bikes – new and used – as well as accessories. Great shop!

Great bike selection and top-notch service

Great people with local roots. Bike farm has helped me out in a bind on more than one occasion. Bikes, goodies, and general maintenance to fit all budgets. Clown Dog Bikes is tight too tho..

New store, great selection, and helpful people.

This is a great bike shop if youre looking for refurbished bikes! They have a set of ramps in the back that you may ride around on, but they are very picky about the dirt and wont let you ride the bull if its rained in the last week or so. There are bike accessories and a great selection of bikes to choose from. Its definitely a place to check out when looking for your next or first bike.