The absolute best mechanic shop in town. Joe and his son Moe treat me like family every time I come in for service. They are very honest and make me feel at home every time I visit. I highly recommend this place. Plus they give huge discounts to military personnel and students/hospital personnel. I have found my forever mechanics!!
J.Z was helpful, kind, and professional. He actually showed me what the problem was, instead of just telling me about it. I really appreciated that!
The best experience I’ve ever had at an auto shop! I came in close to closing time (Wasn’t aware) Joe still took the time to look at my car & show me exactly what was wrong. Didn’t try to upsell or anything else. He fixed my issue in under an hour & was so nice & pleasant. Really made me feel cared for & taken care of as a customer I will never take any of my cars anywhere else!
Joe repaired brake line on our pickup truck when another shop said it was too rusty to fix. So happy to have been referred to this honest mechanic! This is my repair shop now.
More than 20 years and several cars later, my family and I are still going to Joe and he always does a fantastic job for a great price. I recommend to all my friends and family.
Great experience. Went in for new brakes and rotors. Prices are reasonable and JZ was very kind and stayed past their closing time to get the work done and wait for me to get a ride back to get my car. Will definitely be going back for future needs.
Just had a great experience at this shop. No pressure for add on services, just an honest assessment of what my car needed. Got the car back the same day I dropped it off, extremely fair rates. J.Z. walked me through everything at pickup and showed me all the original parts, explaining why they needed to be replaced. J.Z. was a pleasure to work with and Ive got my go to mechanic now.
Honest and reliable work. 11/10 recommend.
Honesty and Integrity! I went in because my car was shaking once I reached over 45mph. In my head, I thought I needed in alignment. When I visited, I explained what happened, he asked me a few questions, and immediatly knew the solution. After a heavy snow fall, snow can enter the wheel and cause an unbalance which leads to your car shaking. This business could have easily told me something else and charged me whatever price to get it fix; but he was honest and fair.This has happened to myself and other people in the past and other business, like the big names and even small shops around the area, easily charge you over $100, just to wipe the snow out of the rims.I recommend visiting this business and its people because they actually want to help and they will get you the best price in the area. Whatever job you need, they can handle and get it to you in a timely manner. If you are looking for great work, great prices, and great people... come to Auto Alignment plus.
I’ve had many good experiences at this shop, Joe has always honestly and quickly helped me with any issue I’ve needed taken care of with several different cars.
The owner is great at customer service, got my car fixed very well!
Met Mohammed Zakholi here, he mentioned it was his shop. I was buying a used car of of him. Said it had new brakes and struts. Mentioned more new stuff also. Took to shop for tires and brakes were almost non existent and all shocks are leaking. Could only imagine all the other new stuff mentioned was a lie. Drive a hour to pick the 2011 chrysler 200 up. Expected honesty but did not get it.
J. Z. is the best mechanic in town! Friendly, helpful and honest! Excellent service and prices! Beyond than grateful!
Prices were reasonable and the work awesome,and Jamal was very helpful in making sure that I knew exactly what he was doing. He also showed me the parts he took off my car.Jamal is an awesome guy,I recommend this place to everyone.You wont be sorry!!
I have been going to Auto Alignment Plus for well over 5 years. I would not take my car anywhere else because I can always depend on the honesty, professionalism, and awesome service I receive.
It’s a great place to come for your car repairs. They beat the prices of their competitors, very affordable and reliable. No bs kinda place. You won’t be disappointed!!
This is the best place to take your vehicle. Jamal and his son are extremely friendly, helpful and above all else very honest. You know in this field of work, that is the hardest quality to find as a mechanic. Ive taken multiple cars from Chevy to high end Lexus and the work performed here is top-notch. The prices are unbeatable and Jamal always does an excellent job. Highly recommend this place for ANY work that needs to be done! I am very satisfied and will continue to do business with them. Thank you
Joe is honest and will treat you right! Made sure I didn’t have to have “extra” work done that wasn’t needed at the time I brought my vehicle in. I’ve found my mechanic for life!!!
AAP was recommended to me and This is the place to go They have great prices and was very nice and explained everything. He fixed my car in under 2 hours even after being a walk in.Will be a returning customer 🙌🏽
The guys did a really great job on my car. Went in for new brakes and an old change and was out same day. They provided me with different options and gave me really honest opinions on each option. Very fair and reasonable prices, cant say enough about how well I was treated. My new go-to shop.
Same day repair. He was honest and professional.
Brought my car in to replace some worn bearings. Mechanic was not only incredibly helpful in explaining to me what needed to be done, but very kind as well.Service was done quickly, problem solved, and even provided a student discount!
Trying to find an honest and fair priced mechanic seems impossible these days, but Joe is awesome! He’s always super quick, professional & the cheapest in town without a doubt. I believe he does student discounts too.Went to one mechanic a while back for an issue and they quoted me around $700 in repairs, went to Joe and paid only about $150!Definitely would recommend
Best and most reliable mechanic in the area! Joe has worked on my car for the last three years, and I trust him to tell me what I do and I do not need done. He always accommodates me when I am on a time crunch, and his prices are super reasonable.
Service with a smile. Felt very comfortable having my brakes amd oil change done here. I still need a few more services done to my car and the quotes they gave me were very fair. Trustworthy vibes here. Will be back thank you guys!
These guys know their stuff. We have 2 cars and have been taking them to this place for 4 years. Great service EVERY time. The owner and his son are very nice people that really care about making sure your car is safe on the road.
Referred by Victory Lane for trans/oil leak. Joe, the owner was very nice and helped to order the part as well as provide a quote. Came back the next day for the repair - I loved how he showed me what was wrong, explained it all clearly and charge a very, very fair price! Best car shop in the community. Highly recommend.
Amazing customer service! Moe and Joe are the best! I go there for anything I ever need. They’re in a very convenient location right off I-94. They’re very honest and help out with whatever they could. If they can’t do it themselves, they will refer you to only the best for only what’s really necessary. Thank you for all your help! Much love. 🙌🏽
This place its very safety inexpensive and responsible joe hes the great mecanic in town I refer him to everyone one
Good conversation and very good attitude.
I went there thinking I needed a new head gasket. Cause I had milkyness under my oil cap. Let me know I didn’t have any major issues but needed a new fuel injector and use thicker oil. Even explained to me how to change it myself. He was awesome and wouldn’t even take any money from me. Very honest mechanic, 5 stars.
This review is LONG OVERDUE. I absolutely enjoyed my service here. In August 2019 I came thinking that I only needed my driver side brake pads fixed and it turned out that I needed both the driver side and passenger side replaced. Because I am a student Jamal (the owner/mechanic) was very kind enough to provide me with a great affordable deal. In addition, I also needed an oil change and although I didnt come there for one, he was kind enough to give me one for no charge for my safety since I had a far drive to get home. The best part about my experience was that I had came right after taking my final exam for my Organic Chemistry 2 summer class. With this being said, I hadnt eaten all day and I was exhausted. The owner noticed and allowed me to relax and stay cool while watching Netflix. He even offered me water and food so that I could stay hydrated and nourished during that hot August summer day. (The food was very good by the way!) He was kind, respectful, funny, and unlike many mechanics he was very honest. He treated me as though I was his daughter. Both he and his son are some of the friendliest people Ive ever met and it is easy to see that they truly care for their customers. Not only was his service affordable, but it was also very good. I have not had any other problems with my brakes. He was recommended to me by a close friend of mine and since August I have been recommending him to my friends as well. I will definitely be coming back for both his services and to show my appreciation for his kindness and hospitality. Thank you again Jamal!
The most honest and sincere mechanic in Washenaw county. Reliable and get the job done top notch. You will never regret to bring your car for repair. I highly recommend this place.
The most honest mechanic I have ever dealt with. He gave me the best options for repairs that would not break my pocket. I will be sure to use their services for my cars needs in the future!
Amazing service! Amazing, honest, and friendly! Jamal is always professional and trustworthy. I live 10 miles away from this shop, but Ill always make sure to bring our car to his shop. He saved us over $3k from dishonest quotes at other mechanics
We were tracking from Cincinnati to Ypsilanti on Saturday. We had a flat tire on the highway. And auto alignment saved the day. Thank you so much. The Sicilianos
Great prices. Fast and honest service. So happy I found this place. Will definitely return for future needs. Nicest people ever! Thanks for the baklava too :)
Customer service is always excellent whenever I come here. I’ve used this shop twice and my experience here is nothing but great. Mechanics provides excellent service and prices are fair as well. Definitely recommend this shop for others.
I highly recommend this place. They are very friendly, but most importantly for mechanics, they are honest. After inspecting the car, they show you exactly what they find and whether it is an immediate concern or something to think about in another few months.Ive had tie rods and wheel bearings replaced here and they did good, fast work both times, even staying a little late to finish the former.Since they do not do exhaust work, they also gave me an excellent recommendation for where to get that done as well.All around, an excellent place to get your car fixed and a pleasure to do business with. They are definitely my new go-to place for car repairs.
Alignments Plus is a respectable trustworthy establishment in the Ann Arbor / Ypsilanti area. I have never encountered such excellent customer service and detailed attention to customer needs in my life, especially when it comes to my car. We all know that living in Michigan (Winter, Spring, Summer, or Fall), you absolutely need your car, and you NEED to know the estimated time it will be ready! When my cars tire blew out, and the ball joint broke among other issues, I took it to Alignments Plus on recommendation from Discount Tire. When I called Stephanie, she listened to my issue, and told me they would take care of it. They were super busy, and told me when the car would be ready, and kept good on their promise. I absolutely appreciate that. My car had issues from a previous mechanic, and Errol, the owner stayed late working on these issues that he wasnt even responsible for. You cannot find this type of service just anywhere, and I was told that they opened up on Saturday just for a few customers (one of those customers was me), so that they could finish our cars and return them before the weekend was over, since they were closed on weekends. I took my car in on Friday, and it was finished by Saturday morning. I was so impressed, that I have returned again for other issues, and tell my friends and co-workers about this place. I always contact Alignments Plus first to see if my car repair is something that they handle. All of the staff are nice, and experts at their craft. They are honest, and care about the community in which they serve. This shows in how they treat their customer because they care about your safety and respect your time!
Obtained amazing customer service! Was given consideration to my financial circumstances starting when location was under previous ownership. The current owner applied this awesome experience while still referring to this business for alignment, wheel bearings, struts, ball joint, sway bar, and other services needed. Alignment Plus helped me out every single time I needed them, we gained a professional bond eventually. Services and care have been highly appreciated over the years. I had to take time out to acknowledge.
The only car repair shop I’m dealing with from now on. Moe and Jamal took amazing care of me on multiple occasions. Honest and best prices in town. I’d rate 10/10 if I could.
Very quick and did a very good job. The employees were very nice.
Joe went above and beyond to help me after hours! Great service and competitive prices. HIGHLY RECOMMEND!!!
Honest person and Sam day fixing the job and less Price than everybody
Most honest mechanic and very friendly I have ever dealt with
Very friendly and reasonable prices! Great guy, fit me right in and told me exactly what was wrong. Ive been coming for a few years now. Im very happy with the service!
Great little shop. Very quick service and the worker/owner was nice. Got an alignment and was charged less than quoted. Will refer to friends and family.
Took my car in for just an alignment, or so I thought. These guys were fantastic and put in extra time and effort to diagnose and fix some other suspension issues. They were very honest, explained clearly and went way above and beyond, and all at a rediculously fair price for what I got. I have some mechanical knowledge, so I trust what they told me!
Worst workshop Ive ever been to. It is not about how I was treated. I was treated well, the mechanic was nice to me. However, he was trying to trick to spend money I was not supposed to spend. My car needed alignment, and it was just bought from dealer a month ago, only three years old (2015). The mechanic lifted the car on a machine and pretended to pull front two tires left to right, and said if the car drifted left. Apparently he was wrong, and my car drifted right on a straight road. And then he said the ball joints were bad and unless they were replaced, the alignment could not be done. And also he checked the brakes, warned me it was very urgent to replace them immediately. Eventually, he gave me a list of cost, and it added up to almost over 700$! I felt like he could not be trusted, and I am not a fool, I would not just listen to one mechanics opinions. I only went there because of good reviews, but now I really doubt its truthfulness. Afterwards, I went to Firestone, and I was told the brakes were fine, still 7 mm to go on the rotor, and they did the alignment in 2 hours (I dropped the car there). Now everything is doing fine with my car. Seriously this shop cannot be trusted. I never wrote a review before, but this time I am so pissed, so I decide to write this review. I hope zero stars for this shop.
Honesty is number one thing in any mechanic. And i love jamal i trust him more than any mechanic in ypsilanti
Went in thinking I could get a quick alignment a couple days before leaving on a road trip. Turned out I needed a lot more work than I thought. These guys bent over backwards not only to save me money on the parts I needed, but also to get me back on the road before my trip.
Family run business. Very friendly service and the mechanics made the experience very pleasant. Will be coming back for all my car needs. There is no job they cannot do,.
Had issues with my vehicle from a previous auto shop and was then referred to Alignment Plus and Chad was very helpful and actually reached out to the prior shop for me and had them fix my issues free of charge. He very easily could have charged me and taken on my vehicle himself but was honest and very helpful to see that my issues were corrected. I will be going there for future work!
Great little shop. The owner is very friendly and will work with you on prices, will even let you bring in your own parts. The shop is small, looks like its only a 3 car garage but was able to get the work done. Came in because I could get a bolt off myself from a bump stop and I was concerned because it was near the gas tank and some brake lines. Took it hear as all the other place refused to put on my own part. When here, walked in, the mechanic, which I think his name is Joe, didnt say no, told me to pull my truck right in. He offered me a snack, was very professional and friendly. When I went to pay, I asked him whats the cost, he said whatever you think is fair, first time I ever heard that from a mechanic. I asked him what he charges per mechanic hour, said it was $85 I believe, and since it was about and hour, I said let make it $85, he said no, $50 sounds better. As I usually work on my cars myself, I probably wont make it back there all that soon, but I know where I am going if its something I cant do myself.
I took my sons truck in for repair. It was a bigger project than we realized. The mechanic took care of the job at the quoted price although it took more time than originally planned. Great work, did what it took to get the job done, very good to deal with. I definitely recommend Alignments Plus for automotive specialized work and repairs.
The most reliable, thorough and fair mechanic in the area! Hands down!
Very nice staff, helpful. They definitely need a waiting room makeover but this is a good place to go regardless. :)
I have a good mechanic but suspensions are not his strength. After I got some major work done I brought the van to them. They showed me why they could not give me an alignment. Two parts needed replacing.After these parts were replaced, I brought it in and they caught were my mechanic made some mistakes and fixed it for a reasonable price.
Joe is a very honest mechanic. The prices are very competitive & high quality service
I spent all of 20 minutes in this building, during which the man running the place ( a middle aged white gentleman, no one gave me their names, interestingly enough ) followed me to my vehicle to reiterate that I would be unhappy with their service if I just allowed to do the alignment. Instead, they wanted to test drive my vehicle, then come back to let me know if it passed inspection. If it did, they would do the alignment. If it didnt, theyd give me a quote for repairs. Then, if I chose to NOT do the repairs there, theyd charge me $50 for the inspection test drive! When I told them this seemed like a racket, they offered to waive the fee. When they brought her in and put her up, I was called over to look at how bad my car was -- she needed new EVERYTHING, including the tires that were JUST put on my vehicle from Discount Tire, who had recommended that I come to this place. I was looking at a complete replacement of the entirety of my vehicles underside! And I was informed I would be really disappointed if I didnt let them take care of all of it before they did the alignment.I told them to take my vehicle down and I would get another quote elsewhere, and I was immediately treated like I was acting hysterical, including a very patronizing, well I need the keys to drive your vehicle out for you, dont I? when I asked to confirm that they still had my keys ( because I honestly wasnt sure if they were going to let me leave. )During the entire visit, the man kept asking why I didnt have the money for the repairs they insisted I needed, asking why my job didnt pay me enough, when I would have the money, if someone else could afford the full bill for me. It was, frankly, one of the most ridiculous, patronizing experiences Ive ever had.Dont go here. Its not worth it.
Good shop with staff who prioritize customer experiences.
I went here for an alignment and they told me my car had 2 bad ball joints and quoted me at $450. I was suspicious so I declined repairs and took my car to a different mechanic. He confirmed that there was nothing wrong with either ball joint. This shop brings you in the door with their low alignment price and then makes its money by scamming you with a fake repair bill. Stay away from this shop, they are cons.
Ive had two repairs done by Joe. Both were done very well, at a good price. Highly recommend.
Heard grinding sounds from me breaks on a Friday afternoon, so started calling places to get them checked. I had a trip planned for Saturday, so really needed to get help. I called several places and NOONE would even look at my car until Monday, except them. Errol, the owner, said bring it in and well get you taken care of, and he did. Great customer service. Ill always go to them first.
Great Service and very professional, thanks so much
Very friendly, but was quoted 1,200 in repairs just for my rear. 90% of the charge was for labor. Found parts cheaper then what they had quoted that came with everything included. Found a mechanic who did it for a fraction of the price I was quoted.
They made my repairs quickly and were very courteous.
Great mechanic fair pricing.. recommended
Best place to fix your car at very good people.
They are very friendly and respectful and Always do great work on my car!! 😁
I like to work on cars, and I tried to diagnose and fix our Honda Accord. However, after three attempts to unsuccessfully fix it, I took it to Chad at AlignmenPlus, and he found the problem quickly, and fixed it at a reasonable price. I recommend his shop.
They did exactly what I asked at a more than reasonable price. Will use them again!
I put on new brake pads and wheel bearings. Took my car here to get aligned and they gave me a quote of $1,500 worth of repairs. Little did they know I am a mechanic. Ill be taking my car to somewhere else that doesnt rip people off
I come here whenever my car needs a service. The best service at the best price!
They were very helpful and reasonably priced.
Fast and best service with honest people good job.......
Best place for good price and good job and honest
Joe gave me a big hug, and settle all isues 100% form zero to hero 111 respect.
Great mech. Honest guy.
Went in for an allignment after getting my struts replaced. They were quick and friendly.
I dont know about this guys work but i purchased a truck off the owner with his word that he fixed things, but now less than a year later my vehicle is in the shop to have same issues repaired. He is a scammer and a cheat! If i could pu t zero stars i would!
Super honest, good prices
Great customer service!
Very nice
Great service
He’s a skillful mechanic. He fixed the AC of my car very nicely. Many thanks.He is a very good auto repair master and has helped me a lot. I asked him to make up the tires and repaired the car air conditioner, which is very good. Like it.