Excellent place to get your car fixed. Everytime I need their help they schedule me very quickly. They are very professional and friendly. They got the job done quickly. Their pricing is really good as well. I definitely recommend them.

Had a major power steering issue with my 2005 Cadillac. They were professional, knowledgeable, honest and courteous along with fair pricing. Recommend this shop to anyone.

Very professional and friendly. Fixed a headlight on my car, good work and customer service.

I have used Quality Auto for almost 4 yrs now. They are my go to guys! Good, fair, always treat me right!! Moe, Tammer, and Humdi (sp?) are all super nice guys! They always take great care of me!!

It cost more than I was willing to pay but Im glad for it. They found and repaired other issues that was wrong with the vehicle without further cost.

My windshield got shattered from a golf ball and they replaced the windshield for me. They did a good job!!Tamar was very professional, going the extra mile to get my jeep in right away. Thank you very much!

They are extremely excellent and professional...Good job guys..thank you so much..

A friend of mine took their car in and got the repair done right and quickly

They diagnosed the problem immediately and changed me a fair price.

I dont know how they have 4.6*, because the service we got was terrible. The owner lied and said he wasnt the owner to my girlfriend, so he did not have to deal with her. Also told us what we must have done to the car. He said he must have hit a log because there was leaves under the car. Not valid everyones car would have leaves underneath of it. They did not want to do what they told me witch was fix it there were any issues after we left. And when we had a the problem, he truned around blamed us. Then all he did was give us a 10% discount. Still didnt fix it and now we are in debt and have a broken car, all we can do is buy a new one.

Understanding and honest people work here. They help out the community and those who support it through their reasonably priced and responsive services. They helped me out of a jam - they fit this new customer in right away - so I could be mobile again and meet my responsibilities as a nurse.

They went above and beyond for my car with no extra charges. Incredibly friendly and funny.

Fixed my flat tire fast. These guys are great- and courteous!

Great folks here. Ive had a lot of work done on my car at this shop and they were very kind, professional, and quick. Tamer is very nice. He even took time to show me, under the hood, exactly what was going on. I appreciate that kind of transparency and patience.

Patched a flat immediately on a busy morning.

Very good service and fair.

Got my brakes fixed same day at a reasonable price. Would recommend.

You Guys are the Best. I didnt mind the wait. Your customer service is excellent. I see why your customers come to you. Ill definitely recommend others and Ill be back. Thank You

I have mixed feelings. Customer service was GREAT, everyone spoke, everyone was friendly, they kept me updated about what was going on and even called me in so he could show me what the problem was with my car. My problem first came when he told me that the repairs would be $900 for me to pick up my car and it’s $150 more (i wouldn’t have gotten it fixed if I had known that). Secondly, I had my car back for two days and it started doing the same thing that I originally took the car in for after being told that the problem was fixed. After calling the man told me “oh it may be the radiator but it was fine when we had it” mind you, he told me he checked the radiator and told me it was in good condition . Now I feel like I wasted $1000 and now I have to come out of at least $400 more to fix the real problem.

It was easy to make an appointment with Quality Auto. They answer or return calls and follow up after work is done. My car runs more smoothly now. They did a nice job.

Always quick ans great service . only place i will take my car.

They are willing to help you out

They are so helpful and nice. They repaired my bike without any charge, just because i was in problem. I thank them.

Super friendly and caring. They brought me out to see what was wrong with my car and I thought that was awesome. They serviced my car in a timely manner and very good prices. Definitely would recommend this place to anyone! They do a great job!

These guys are great! Omar and crew are always kind, knowledgeable, and willing to work hard to figure out the best, most affordable solution for your auto. I’ve been taking my cars to them for over a decade. Good people, good service. I trust them. Many times I have had my car there and the final cost was lower than I had expected. They always tell me what needs fixing urgently and what can wait. That tells me they aren’t just trying to upsell me. Last summer my heater core hoses cluster blew up and those particular parts are no longer available for my old car. Omar took his time, carefully rebuilding the whole cluster of hoses and it’s been running great ever since.

I came in to receive a second opinion because my car was making some noise I was told that I needed a new rear bearing. So I just wanted to get a second opinion. The shop was extremely busy while I was there so it took about 5 hours to get my car back after giving it to them. On the phone when I called to follow up they gave me a list of like 8 things that were wrong with my car. Once I got there the employee tried to make me pay $65 for the diagnostic without even giving me a print out of what was wrong with my car. I insisted on getting a print out. Because who would pay $65 for a verbal diagnostic? Then everything he said was wrong with the car was not even listed on the print out. I left with 8 different papers. After the mechanic insisted that I needed not only the one rear bearing but both and a new emergency kit break. Which I told him I did not even use my emergency break. Also I know both of my bearings weren’t bad. I decided not to get any work done there. I ended up getting my one rear bearing fixed somewhere else. It eliminated the noise and solved my issue. Still I am disappointed that I wasted my $65.

Ive been using Quality Auto Repair since 2005. A trust and friendship has developed with Omar, Mohammed, Tamer and the rest of their technicians. Ive witnessed their business expand over the years from a small two-bay shop to their current large facility. This growth has occurred because they consistently take good care of their customers. Theyve performed all kinds of vehicle repairs for me over the last 15 years and have handled every situation with honesty, integrity and professionalism. I whole-heartedly recommend Quality Auto Repair!

If you move somewhere, theres two things guy must have, and one of them is a good, trustworthy mechanic. I found mine (them) at Quality Auto.

These guys are VERY knowledgeable, professional, courteous and helped with transportation (this is not a regular service so don’t expect it). Trust Qaulity Auto! It’s rare to find a completely trustworthy mechanic

Very good, honest and patient.Very helpful and kind during a pre-purchase inspection I had done.

I ABSOLUTELY LOVE THIS PLACE!!!! I was in desperate need of getting my leaking ac repaired in my 2016 suv. After searching high and low for a repair place, google led me to Quality Auto Repair. Because the reviews were so great, I decided to give them a call. They got me in IMMEDIATELY and they were able to fix my problem without any hesitation! I left there with many smiles on a COOL RIDE home in 90 plus degree weather. The staff are VERY FRIENDLY and will keep you laughing! I recommend ANY and ALL to Quality Auto Repair for your vehicle needs... They have most certainly earned my trust and my business!!!!!!GREAT JOB A+++++++++++++++++

This place was absolutely fantastic, the shop and waiting area was nice and clean, the employees were extremely professional and very courteous. The customer service experience was above and beyond. They had my audi fixed the very next day and even gave it a tune up for a great price. These guys know what theyre doing, would highly recommend this place over any other shop, these are genuine good people. 10/10 will come back for any other services in the future.

Yesterday I went here to get my brakes done he told me it was gone be $350 for front back brakes I told him that’s fine then he calls me and say well now we have to charge $680 for front and back brakes with rotors I told them that’s definitely way to much for some brakes to be done he then calls again 2 hours later saying well it’s going to be $850 for a part he broke off with out telling me before they did it I’m very disappointed because they was very rude and didn’t do what I asked they took my car apart just to charge me more and kept changing prices on it never going back to them again

The best car experience I have ever had!! Very nice people who genuinely care about helping me and my car problems! Fairly priced too! My new car people!!

While I was at work the other day, some sort of animal got in my car and chewed up all of my wiring. After attempting to fix it myself, it was still having issues. I called around and apparently a lot of places do not do electrical work. After finding a few shops that did, I decided on this one because of the great customer service. The person that answered the phone was very professional and able to explain things to me in detail. While my car was at the shop, they called and kept me updated on their progress. The next day I was able to pick my car up and the work was for a fair price. Everyone there was incredibly friendly and professional. If I have anymore issues (which I hope I do not), I will not hesitate to take my car back here.

The customers service is Beautiful.Workers are professionals.Clean place to wait & to do your work done.Reasonable charges.Thanks

These guys are awesome man, treat you like family so much kindness and professionalism. Especially during these rough times working the way they do, phenomenal. Coming back soon and recommend coming here.

Did my exhaust and intake. Nice work!

Had an issue of over a week trying to get my headlight changed! Everyone either couldn’t do it or charged a ton. Quality auto got me in the same day, awesome prices and I was out in under and hour. Very friendly, professional staff, I’ll be going back next week for an oil change and additional repairs! Highly recommend.

They are always polite. They are reasonable. Its the only place we go to for our car repairs.

The guys there are very professionalThey let me know what I need for my car beforehand and how much it will cost.I left there very happy with the service.

They sold me the Honda civic hatchback 2018 last week and they were very patient with me. Test drove the car 4 times, answered all my questions and gave me assurance that the car is in great shape and to come back if there is a problem. Car is running great! Gave me a good deal as well. Will definitely refer them to friends and family. I like all the staff there. Theyll talk to you like they have known you for a long time!!!

They will tell you what’s wrong with your car...They will visually show you what’s wrong with your car.....and then TOGETHER (including you) will discuss plans and options to get you safety back on the road without breaking your wallet/pocketbook.I suggest checking them out first BEFORE going to any OTHER auto repair.

Tanmair, us the best customer service rep in the business.

Did a very good job on my brakes, for the price they estimated it. I would give five stars but they said i needed an oil change when i was at 50% oil life, life, who does that, you get an oil change when it is time.Any way for what i went there for, it was honest price and work

They are the best!!! Needed tires taken off & on rims & they stayed over & squeezed me in & were amazing !!! Soo happy with there work just as they said it was

These guys are the best! Very friendly and helpful. The repairs were done right away and they even shared their lunch with me. I know I can trust them with any problem I have in the future. The experience was great!

Had them fix my Mini Cooper which had a plethora of problems. They got the work done quickly, the price was fair and the communication was top notch. I live alone and could not get a ride to pick up my car so they arranged a ride for me. Would recommend to anyone!

I have been coming here for years and will continue to. Friendly and down to earth staff plus trust worthy people. Too many crooks nowadays especially when it comes to auto shops but not these guys. Everybody I recommenced this place to thanked me for it. Best auto shop around no cap.

Awesome work, service, turn around time and prices! They have a customer for life!

Told us our job will be $300, tore our car apart then said it will be $700. When we didn’t want them to do the job, they said “fine, we will put the car back together; but you’re going to have to pay the labor fees”

If you want honest and truthful mechanics that are not going to try to hose you or sell you something that doesnt need to be fixed. Then this isnt the shop for you.They only fix what needs to be fixed!I myself found these mechanics/shop via Google reviews.I was looking for a mechanic in the area and I found these guys and Im happy I read the reviews on them.These guys are truthfully honest and they will not steer you in the wrong direction.Check it out for yourself.

This business should be named Nonquality Auto Repair. Dont take your car here unless you have extra cash because they will mess your car up!

What a diamond! Had an emergency with my truck while out if town. Friendly honest service. Got me right in and fixed my truck same day. ( It was a major repair). I highly recommend this place. Very clean too. And the owner really takes care to give personal service.

These guys are awesome and so helpful. They fixed my car and then I started having some other issues with it a couple of months later and they checked it out free of charge. They give helpful suggestions, and try to get you the best deal.

Went in with a Groupon for tire rotation and alignment. Everyone was very nice. I feel they are honest and I am comfortable with their opinion on my needed repairs. Even though its a bit far from home, Ill be going back for some suspension work, new tires and some body work next month.

Omar and Hadim (?) were pretty great. Patient, thorough, and they took the time to show me what issues my 2014 Mazda 6 had. Very pleased with the service and patience they extended.

They fixed my sisters car. A little spendy and customer service was lacking .

Good genuine brothers, straight forward, honest great work! And will work with you on prices! Been going to them for years!

My car was sounding like a truck, turns out to be wheel bearing issue. Car is riding now right as rain.

Best Service EVER!!

I had a disappointing experience with Quality Auto Repair. I had my car towed because it wouldnt start, after calling and having someone say they would be able to look at it in the afternoon. I called after the car got there but it took me about four days to actually have someone acknowledge that they had received my car and get my information in the system. After waiting more than a week to get a diagnosis on my car, the repairs I needed came out to about $3,000. I explained to the mechanic that I needed to see if I could file an insurance claim on the vehicle and otherwise get my finances in order. Since it was a Friday, the insurance claim didnt get processed until the next week. I called Quality Auto and explained the situation and they said I was welcome to take the time necessary to communicate with my insurance. By the end of the weekend, I got a call saying they were going to impound my car if I didnt remove it. And remember, this is after they failed to call me back after numerous calls for almost an entire week. I am not sure where the miscommunication happened or what reason they had of changing their tune so abruptly, but I promptly had my car towed out of their spacious lot--like I was inconveniencing them so much--and will have my car repaired elsewhere.

Help my mom get straightened out quick & fast

Great service and staff. Will definitely be back

Very friendly and excellent service. Fast, and affordable. Ive had my car here a few times, and Ive always been very happy with the repairs.

My husband took his car here because the quote they gave us was much less than the dealership. They worked with us on the price and we were happy with the work. We had the brakes replaced, 2 new tires, an alignment, an oil change and a full detail. Overall, would definitely go back. (We have a 2013 Malibu)

They were able to get my car looked at immediately and had an alternator and serpentine belt installed same day for me. Super friendly and honest guys here!!!

Friendly and honest, helpful and knowledgeable. I took my car in to get a second opinion after getting a quote by another shop that I had been going to for 9 years. I was told by my old shop that my compressor and many other parts the whole system needed replaced. My old shop told me it would cost a grand or more to fix my air conditioning. I took my car to Quality Auto to get a second opinion. Mohamed explained to me in terms I understood what he would do to find a solution to my A/C problem. I paid 79.99 and my air conditioning is working great! If it has a leak then i will be more than happy to come back to diagnose the problem. He explained to me that there is dye that will show where the leak is if there is a problem in the future. I am very happy with my service and look forward to future experiences, this will be my new auto shop of choice!

I took my car to Quality Auto with a previously diagnosed problem for which I was quoted $250. Since my dad (who was out of state) is an auto mechanic by trade, I walked in knowing that my car problem was a one hour job to replace a an $80 part. After two days of not hearing from the shop, I decided to call. I was told that the price had gone up to $575 for the same job. The explanation I received from the manager was that the job was much more difficult than he realized. He also tried to tell me I had told him something else was wrong with my car, which is not true in the least.Knowing that I had stepped into the wrong business, I decided to take my car to another shop. When I arrived to pick up my car, the owner took 15 minutes to charge me $65 for a diagnosis that he did not do. Furthermore, he had my car running the entire time he made me wait, knowing full well, that because of the cars problem, it would cause an engine overheat. If thats not malicious, what is?

This has to be the best auto shop in Ypsilanti. They are friendly, quick and get the job done at a reasonable price. Thank you !

Shout out to Ahmed and his great crew! Called this morning to get a muffler fixed for my daughters car. He said to bring it right in and we just got it back!! Same day!!! Great service with a smile and very, very reasonable prices. Make Quality Auto Repair your FIRST call!

They were very convenient, kind, and affordable! I was able to get my vehicle fixed for a reasonable price and very quickly. Im so grateful they worked around my busy schedule and fixed it so fast.

These guys are amazing! We had emergency car issues thanks to a different shop that had fixed the transmission before and they were able to take our car in and fix our new issues very efficiently! They quoted theyd have to have people stay late to finish working on it but had it done way earlier then expected! There was a possible slight hiccup and they called to see what we wanted to be done instead of just doing whatever they wanted! Great place and will definitely go back for repairs!

I went into quality auto the Saturday after Thanksgiving and quality auto repair took care of me .cheaper price then other shops with quality work.taking my car back for more work to be done this week.

These guys are great! They worked with me to get my car back into great shape and educated me on what I would need to watch out for to prevent any further damage to my car. Thank you guys

I had a radiator replaced, then I came home with my car. The next day I had a cooler line leak, returned to shop and they then said that it needs replaced. From my experience, when a radiator is removed, the cooler, which is in front of the radiator should have been checked as well. Instead, they changed the radiator, charged me $600 for parts and labor. Then I returned with my car, Three times, cooler leaking, which by the way, wasnt before they worked on the radiator. Now, to take it apart AGAIN, costs another $175.00 for a inexpensive part, They said they had to take off the whole bumper to get to it, a lie. It is accessible either from the top of the engine or the bottom. Easily, by taking off plastic covers. Charging me more for LABOR!! I Checked the Bumper, I had placed a piece of tape on the inside bumper prior to returning to the shop, I checked it out when I got home again with my car, the tape was still in place, Not torn, and would have if the bumper actually was removed! a new cooler was installed. The tape would have been torn if Bumper actually came off. I am not happy, now I have a check engine light coming on, then off! Very Irritated! Not to mention, Im broke! They Are over friendly, which as a consumer be careful. I am going to the dealership, yes costs a lot, but done right the first time. Double labor really! I have a year warranty with the parts and labor, hopefully I wont need it.

Excellent service, highly recommend!

They are a bunch of scammers. Dont go there. They will have you paying 1000 for a 200 fix.

This place is the greatest! Please go and see Omar or Moe! These guys are the best!

Excellent customer service, very friendly staff. I took my car in to replace the rotors and brakes and they fixed it for half the price that the dealer was charging me! I’ll definitely be coming back for any repairs I need in the future.

Quick. Honest. Fair pricing. They didnt try to up sell us on anything.

I found Quality Auto Repair to be professional, friendly, and reasonably priced. I was lucky to find them when I developed a radiator leak while on a multi-state trip. Thanks Quality!

Real good service good with air conditioning and very nice people and service

Caring helpful

Very honest and reasonable.! Came in last minute and this shop took care of me with no hassle. Great work and not a long wait time. Good job guys

This shop is Awesome.. If I could give them 10 stars I would. They are sooo respectable I would refer alllllllll of my friends and family here.

Came in with with bad tires and control arms in the rear of a focus, they really hooked us up. Fast and very friendly service with a very knowledgeable staff. Couldn’t have brought this ford to a better place.

They are very honest and do take the time to answer all questions! They got me in quick and Ive heard that they do quality work for reasonable prices. They definitely provide excellent customer service!

Went there last Friday. The owner was super nice and they gave me a really fair and honest price. Did a quality job and I couldn’t be happier. Thanks Mohammad

My got got taken in the next day and it was terrible but when they fixed it it drove perfectly fine

Go to quality auto if you have any car troubles see Omar or Moe they will definitely take good care of you also great staff that very professional.

I had bought a van the next day the tie- rod went out and they fixed it and every thing that when it came off broke. This is the only place i will have my van fixed at. The staff is very niceAnd they have lots of experience.

Good to see smiling faces at an auto repair shop. Highly recommended..Fair prices. Keep up the good work! (Thanks Omar)

Tamer and his crew helped me with a problem I had with my Saturn Vue. I found them honest and professional in every aspect of their service.I would highly recommend them and will be using them again.

Excellent service, would highly recommend anyone to come and get theyre vehicle worked on or looked at by this team. Very friendly and will continue to do service with them

Its never a good feeling when you have to get your car towed in to a repair shop, but everything about my experience with Quality Auto has been so positive that I was actually happy they were taking care of the problems on my car by the end. From the start, they were incredibly understanding and respectful of the fact that I could only consider getting immediate repairs done for now and didnt try to change my mind about that at any point. They looked at my car on a Saturday and told me theyd have to order a part for it to come in on Monday, which was perfectly acceptable for me, but then they called back to say they got the part themselves and finished the work in the same day!! They were honest about my cars condition (its not great) but given that they stuck to only fixing the most immediate issues now, I trust them, and I know for sure that I will bring my car back to them down the road when those other issues come to a head. Finding a place you can trust with car repairs can be intimidating and frustrating, but I am convinced these reviews are the real thing and Im so happy I chose Quality Auto to fix my car! Word-of-mouth reviews are usually what I rely on for things like this so Ive been telling everyone I know about my positive experience, but hopefully this review will convince you that this is a good choice too!

Everyone is so kind, helpful, and honest. The pricing is also very reasonable and fair. I will always bring my car here from now on! :)

We were moving to Canada and needed an oil change and tire alignment they did it quick and helped us disconnect and reconnect our trailer! They were so helpful and hospitable and even gave us pizza! We got the groupon deal to so it was pretty affordable. however the alignment is a little off still and not 100% fixed.

The best place for car repairs in washtenaw county. The prices are competitive and services are quick. They found my vehicles problem right away.

Great shop to come too, I will always go here to get my cars worked on!