Went here yesterday to have my phone switched out and get screens for mine an my husbands phone. The representative wasnt too friendly. We asked for the phone data to be switched an he smacked his leg like he didnt want to do it. While being in the store my husband tried making conversation as we waited and hes was either ignored or responded to with short phrases like they werent happy we were there. The one representative that did conversate acted like he was better than everyone because he worked for IT. He talked down about the phones not being able to improve much more and it being a waste essentially. The representatives barely spoke to each other while we were there. They all stayed on their phones the majority of the time they were on the floor. It was an overall awkward feeling and uncomfortable. I dont recommend this location for help. I will stay with my representative Xavier at the park Ave location down the street. Only went here because they had the screens we needed for our phones otherwise I wouldnt have gone.
Been there 3 times. Couldnt help me on any one of the visits. Others there waiting all had issues - issues they couldnt fix. I mean a simple thing like changing a plan. They couldnt even confirm with me - no printout confirmation. Do go here for service - call the customer number - it will take 45 mins to get fixed, but at least they do something.
Highly recommend this store, Russ did a great job helping me with my account and also fixed my voicemail I’ve been going store to store to see who can help me get my voicemail back and I’m thankful for going here and meeting the crew5 star for me
Everyone in the store was so nice, especially the store manager, Sammy, we got the best deal possible and he along with his team assisted me and my family with switching from AT&T. Wonderful service and I will only go to this store from now on.
Carlos was super helpful and figured out exactly which Apple Pencil was compatible with my iPad 6 gen. I recommend this location as they have just opened and the staff are very friendly .
Best deals around! Not only is everyone super friendly but they are also extremely knowledgeable! 10 out of 10 recommend stopping in!
We visited this store at 7:45 just to see the current offers. The store closed at 8. But the employees, I believe we worked with Steven, stayed with my husband until 9:30 signing up my family and transferring 5 lines and phones from Verizon. Great customer service all the way.Phone service: not as good as Verizon. But with Sprint we have 5 lines, unlimited data and 5 new phones for the price of 4 lines on 10gig of data at Verizon. Three of my kids are babysitting age and need a phone line to do their jobs. The unlimited data takes away my mom worries of them having a phone AND going over our shared limit ($$$!)Overall very happy we switched and will drive to this store again.
Brand new, clean and bright. Friendly staff. Great prices.
Great experience customer service was fantastic friendly just overall great experience I wont forget