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Cricket Wireless Authorized Retailer
333 Grafton St, Worcester, MA 01604, United States
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Cricket Wireless Authorized Retailer

Comments
Be
Review №1

Kim provided a great experience while in store. I brought my number over and have a phone I love.

Fr
Review №2

This store is in a rough area no doubt but go during the day and it will be fine. They had one employee working. She was great but clearly overwhelmed.

DH
Review №3

The sales person was too good also he gave us great service.

An
Review №4

Absolutely best for your money the more you get the more you save customer service is usually a plus and the phones are amazing its through AT&t I have service everywhere I do understand its prepaid people get weird about that but who wants a contract why have a contract if you dont need one you can still have insurance on your phone everything still works the same its actually way better and I really love the fact that you can go in the cricket app and change your plan anytime you want thats amazing so you dont have to have the plan with the hotspot on it you can just add the hotspot for the day or a couple days for however long you need it and then just take it off when you get on just like that and Im pretty picky Ive been with Verizon forever I didnt think anybody would be able to change me but they did!!!!!!!!

Sa
Review №5

IF YOU WANT A GREAT DEAL AND SERVICE THIS IS THE PLACE TO GO. IM SENDING ALL MY FRIENDS AND FAMILY THERE.

Sc
Review №6

Friendly service

Ce
Review №7

Nice place!

Le
Review №8

Great service.... Very attentive. Cell works everywhere. Great plans. Better than Metro PCS. Better than Boost. Cricket is on At&t towers so you get service thats most comparable to Verizon. Ive had every carrier and am happiest with Cricket!!! Nice phones good prices and all the accessories youll need. (Helpful hint, I went on Amazon and got my accessories for 1/4 the cost 😁)

Th
Review №9

Good service nice people

To
Review №10

The staff did a good job and I only pay 30.00 for unlimited service per month. Never had a problem with the network. If you need a phone card you can go to family dollar and get one. Not bad.

Er
Review №11

Location of the store itself is a bit tough with traffic etc but the employee who helped me was great. He was personable and didnt try to sell me stuff I didnt need. Much better than the Auburn Mall location. Better selection, employees, etc.

Br
Review №12

Great service, friendly staff, two thumbs up

Na
Review №13

I love the services I receive from the staff. They are very knowledgeable and happy to sharr their ideas

Ki
Review №14

FINALLY, Some wonderful, professional, thorough assistance helping a middle aged ( yet gorgeous) lady with her phone! Nashwa ( much younger gorgeous) was AMAZING! Many thanks.

Ma
Review №15

Service provider is hatd to understand and therefore your answers are not answered

Co
Review №16

Its always quick. In and out. And all my questions we answered to my satisfaction.

Ju
Review №17

They are terrible

An
Review №18

They were friendly and helpfull

Br
Review №19

Smells like a sewer in the store I couldn’t stay long enough to set up my phone I wanted to throw up it smelled so bad.

Ch
Review №20

Horrible service i dont have a bank account and everytime i go to pay my bill the store is down so my phone shuts off due to the stores lack of knowledge to operate the store

Mi
Review №21

The manager help me with my new phone Thank you ✌

Ro
Review №22

The girl working the counter was all over the place, could finish with one person without jumping into another issue. Very poor service. Music playing so loud could hear each other talk.

Mo
Review №23

Worst people!!! STAY AWAY!!! The lied to me about the plans and sold me a plan which I was not looking for.

Ti
Review №24

Worst service, had a sales rep push to sell us a phone we were not even interested in. He talked so highly about the Coolpad, it is the worst possible phone ever, he wouldnt even show us other phones, or the actual phone we were asking about, he completely ignored half our questions,

Ma
Review №25

Good people, excellent service

Ga
Review №26

Very nice people, very good service

Ja
Review №27

Great store and great prices!

Jo
Review №28

Great service, very knowledgeable staff.

Ti
Review №29

I would not purchase a phone from here

Fa
Review №30

They charge $25 for a Sim replacement.

Ca
Review №31

Awesome

Ke
Review №32

Helped me out

St
Review №33

I am the new representative to this store ask for Stiwar and opt for an excellent discount on any purchase.

de
Review №34

Quick and good customer service and know what they do

An
Review №35

Stiwar is an excellent employee who knows your business!

Ma
Review №36

Excellent attention

Ta
Review №37

Nice

Ca
Review №38

Much waiting

Information
9 Photos
38 Comments
4.1 Rating
  • Address:333 Grafton St, Worcester, MA 01604, United States
  • Site:https://cricketwireless.com/stores/ll/US/MA/Worcester/333-Grafton-St
  • Phone:+1 508-459-2553
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6PM
  • Tuesday:9:30AM–7:30PM
  • Wednesday:9:30AM–7:30PM
  • Thursday:9:30AM–7:30PM
  • Friday:9:30AM–7:30PM
  • Saturday:9:30AM–7:30PM
  • Sunday:9:30AM–7:30PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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