They are always great when I come in to update my phone and any other service. They have an awesome crew and today I saw a difficult customer but the the lady named lei who helped me out handled everything calm and cool, just like a true professional would do

This location has the best staff we have had the pleasure to service our account. We have been with Cricket since 2013 and never had 1 issue that they were not able to solve, Not 1.We plan to be with Cricket for a very long time and as long as Kody and his Co-workers stay @ this location we will continue with patronage there.

Excellent customer service done by Kody!Another happy customer 😊

I must say this location has set the bar extremely high. The customer service is outstanding on every level. I have had the pleasure of working with Tiffany And Jaime are a power house. Thank you so much for taking care of me and my iphone12 mini.

Jaime is the absolute best in the world! I go out of my way to go to the location because of her service!

Superb customer service!

Bought a new phone there nice staff

We had a great experience at this Cricket Wireless Store, changes needed to be made and the rep there was precise, knowledgeable and friendly. She also help me to understand my phone which for me was a blessing She is Jami stop by and see her. Mahalo (thanks) from the McCoy Family.

While on vacation, my husbands phone quit working. We located the Cricket store in Waipahu. Victor was the gentlemans name who helped us. He was the most determined employee who we could have ever hoped for to assist us with the problem. Cricket is lucky to have him working for them! Thanks again Victor!!

Slow service.

I am not happy with this carrier. Hows them? They charge a late payment fee for a prepaid account!who does that

Very helpful and knowledgeable

Very detailed and Five star to use

Very good business behavior

Staff is great and extremely helpful

Poor customer service

Store manager is very unprofessional