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NW Import & Domestic Specialists
11813 NE Hwy 99, Vancouver, WA 98686, United States
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NW Import & Domestic Specialists
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Br
Review №1

Cory did a fantastic job on my Subaru head gasket repair! He even followed up a few months after the repair to see how it was holding up. Amazing service like that is rare these days. Also the place was very busy, which is always a good sign. 11/10 would recommend!

ba
Review №2

Honest and Great customer serviceI was in and out in a dayMy suspension repair made a huge differenceThe cost was fairly pricedI highly recommend Nw Import Specialists

Br
Review №3

Mom took her cars here for 35 years and they took really good care of her vehicles. All of vehicles ended up with over 200k miles before they were sold. The shop was really good about telling her and l which repairs were essential, and which could be delayed. They also often came in well under the initial estimate. 35 years of great experiences.

gr
Review №4

My trusted auto repair for many years. Cory is an honest owner/operator who gives excellent service at a fair cost. I trust his business and workmanship.

Ma
Review №5

I have been coming here for over 20 years. Everyone one here is great. I wont take my Subaru or Toyota anywhere else. The Best!!

Br
Review №6

I usually hate auto repair shops. It feels like they do a little work for a lot of money. These guys did great work for a reasonable price. I finally feel like I have a safe place to take my car and truck.

Mi
Review №7

Cory and his crew are the best. Great experience every time I need something fixed or repaired. They have great communication, very knowledgeable!! Great prices for great service!! Highly recommend!!!

Da
Review №8

NW Import & Domestic Specialist is one fine auto repair shop. We have been customers for many years and not once has there been any kind of problems with the work performed on any of our vehicles. We Highly Recommend NW Import & Domestic Specialist with their professionalism

Mi
Review №9

We had our 2003 Toyota Camry V6 LE in for a timing belt/ water pump and valve gasket repair this week, and couldnt be happier with the results. After looking over a pictorial explanation online of the repairs made, I have the utmost respect and admiration for Corys skill and expertise. The repairs were completed in just over a days time, and the car is running better than ever. Thank you again Cory and Julie. Its great to have a shop to trust and rely on again. Highly recommended.

Da
Review №10

Once again I had exceptional service here. There’s a reason we are long-time customers of NW Import and Domestic. Cory and staff are helpful and are appreciated.

Te
Review №11

I was first introduced to NW Import & Domestic Specialists 5-years ago when my daughters car had developed a transmission related problem. First, we took it to a different “highly rated” Vancouver shop who told us it needed a complete transmission rebuild for $3,200. A friend suggested I check out NW Import and I’m so glad I did. In two hours-time, they had found a broken electrical connection and repaired it for less than $100.We have been going there ever since with our three cars. My daughter was very impressed, because unlike so many other shops, the NW Import team never “talked down” to her or intimidated her. They spoke to her about her car in an intelligent, respectful and understandable manner. We both feel she can take her car there by herself and be treated fairly without fear of unnecessary repairs or charges.This is a quality shop with professional personnel. Prompt, complete and expert repairs are their product. The shop itself is state-of-the-art, but they manage to maintain the hometown family business feel that it has had for generations.

Jo
Review №12

They have replaced a battery, done the 60,000 mi service and replaced a wheel bearing on my 2015 Outback. Every time they are excellent about informing me of alternatives and estimated cost, then perform great work, finish the work when they say and charge a fair price. I trust them to tell me the truth. Cory follows up a few days later to make sure I am happy with the work they have done. I definitely recommend these folks!

Je
Review №13

I took my 2005 Camry in to get the latch on my trunk replaced, they ordered the part that night, and had it repaired by the next afternoon! Cory and Julie were incredible! I have been getting my car serviced here for at least ten years, and I wouldnt go anywhere else 🙂

Ha
Review №14

Another great experience from Cory & Team! Not only did they go above and beyond in procuring difficult-to-find parts for my Volvo--but charged me less than the estimate. When does that ever happen?! An honest mechanic is worth his weight in gold! Thanks Cory!

Pa
Review №15

Everyone needs a good and reliable auto shop on their list of essential services. Ive been taking my cars to NW Import & Domestic Specialists for years. I cant speak highly enough about the great service Ive received, both in the shop with Cory and crew and at the desk with Julie. And their prices are more than competitive. Five stars all around.

Ju
Review №16

We have taken our cars to NW Imports and Domestic Specialists for 20 years and are very happy with the excellent service. Cory and the crew are skilled, efficient, and the charges are fair. If something happens outside of their expertise they give referrals to other reputable businesses. We highly recommend this business.

De
Review №17

This is the best repair shop in town. Very trustworthy, kind, quick, informative. They have always done an amazing job!!!

Ja
Review №18

Great place for your car repares.

Du
Review №19

I’ve been going to NW for years now and they always do a great job. Super friendly and professional. I highly recommend them to anyone looking for a great mechanic.

Cl
Review №20

Great service, professional and knowledgeable

Jo
Review №21

Three words describe NW Import Specialist, Honest, Competent, and Fair. The most important thing to me for a mechanic is to be honest. Corey and Julie are extremely honest. No jerking you around about unneeded repairs. Once they accidently broke an expensive part. They claimed responsibility (without me even having to ask) and repaired it for free. A mechanic friend of mine was surprised they did it, because they easily could have claimed it had just gone bad.I have worked with NW Import Specialist through 4 cars over almost 20 years. All repairs have been well done. In the rare case of a complication, they fixed is quickly. I trust their work.Best part, their prices are fair. Recently had a 60k service done on an Outback. Their price was 30% less than the dealer. Dont know if they are the cheapest in town, but given they are honest and competent I feel the price is fair.Overall, they are a great group of people who will treat you right.

Je
Review №22

Cory and his team are absolutely amazing when it came to fixing and maintaining my Subaru, will never take it anywhere else from now on.. very professional and fun to work with ..

Sh
Review №23

I like to take my 2011 Prius here for my regular 5K tune-ups!! When my Corolla is no longer under warranty, I will take it here also. This business was recommended to us by Paul Christiansen Motors & I am so glad! I trust this company completely!!!

Pa
Review №24

Cory is great to work with. He’s been servicing my car for 4 years now. I have a Prius, so there is never any thing but routine maintenance. My boyfriend also takes his car there (another Toyota), and we are both happy customers!

Ja
Review №25

Definitely have gotten to know the owners over the last year and a half by taking my 2004 infinity G 35 in for servicing. There is no doubt that this car is a performer runs hot and needs maintained. Corey recommended a bottom engine rebuild and mentioned that it would need done it seemed financials were out of the question so I waited it took two days for the car to be back in the shop not only did he know what it needed He did all that he could to get me in swiftly and do a Fantabulous job the car was making a sound after, I brought it back in and it was remedied. There is nothing I wouldn’t trust Corey with and his team I really do believe honesty is all over that shop! I tell everyone I know to take their car there!

Jo
Review №26

If you ever have an issue with your vehicle, Cory is awesome. Priced nicely, great customer service and gets the job done right, the first time. I would give this place a 10 If I could on here!

Ga
Review №27

I have done business with NW Import & Domestic Specialists for many years. They are very honest, experienced, professional, timely and make repairs at a reasonable cost. Their new owner, Cory, is continuing on with all of these values and more! Thanks much for your great service!

Da
Review №28

Good work and nice people to work with.

Je
Review №29

Honest, competent, friendly, quick, clean, fair priced.

Da
Review №30

Owner Cory Smith and his team at NW Import & Domestic Specialists were competent and attentive to our needs for this service, once again and as always in the past. !! Highly recommended.

Tr
Review №31

You can rest assured that this shop will always do there best to troubleshoot and provide real world analysis of your vehicles needs. They are honest and upfront with options and costs to correct your vehicles troubles.

Sh
Review №32

Wonderful people!! Always there to remedy car problems for me!

Ka
Review №33

NW Imports diagnosed and fixed a major oil leak in my Acura. They communicated their findings and costs to fix the issues promptly. A great job for a reasonable price!

Ry
Review №34

I have taken my car into this shop a few times now, once for a coolant flush, once for an alternator replacement, and once for a coil pack. Everytime Ive gone there they were upfront with the repairs. They really helped me out when I needed the alternator replace as I was about go on a trip. All the repairs were made in a timely manner. Great service and seems like they have a great team of mechanics. I always reccomend this shop when anyone I know needs some work done.

Br
Review №35

Great reliable work with competitive pricing. My go-to mechanic. Thanks for your hard work Cory!

Jo
Review №36

Good honest service, have used them for several repairs, always 👍

Ch
Review №37

Theyre diagnostics service was fast, but when it came down to needing a major engine repair done, they just seemed like they werent interested in doing the job...

St
Review №38

Cory did a great job--answered the phone before they opened, got us right in and did the work in a professional manner. They kept us informed and gave us options so we knew what to expect. Going forward, this will be my first call for repairs on our three Japanese vehicles.

gi
Review №39

Great shop thats competent, honest and stands behind their work. Ive been going to NW Import and Domestic for a few years now and have never had a bad experience.They recently replaced some axles on my Acura MDX. After a couple months, they started popping. During an unsolicited follow up text from the owner, I mentioned the problem and she said to bring it by anytime. They ended up replacing the axles under warranty and fixed a battery draw for no-charge.Five stars and two thumbs up!

Ro
Review №40

Honest. Inexpensive. Knowledgeable. Friendly. They do a great job. I sent all my friends and family looking for great car service their way.

Gu
Review №41

Weve been taking our cars (Ford trucks and Subarus) to NW Import & Domestic Specialists for a few years. Cory and his team are fantastic! Theyre reliable, friendly, and are always straight up honest with you even letting you know when a repair is NOT needed. My entire family highly recommends them!

Ar
Review №42

My experience with NW Imports is positive and long lasting. Ive used them and trusted them for several years, since before they changed ownership. They are very helpful, trustworthy and experienced. I will continue my using them for service as well as advice. Thanks, guys. I really appreciate the trust i feel for you all.

Gl
Review №43

Cory is a smart and honest mechanic. I was even allowed to inspect my vehicle whilst he worked on my truck.

Co
Review №44

Great place! I really appreciate the level of expertise and customer service I get at NW. I go back because of it. Thanks Cory and Julie!

Bu
Review №45

We rely and trust them to be straight about what does or does not need to be repaired. We strongly recommend them. Their prices are reasonable too.

Ma
Review №46

Cory and his Team are EXCELLENT! I appreciate the efficiency, courtesy, knowledge and professionalism. They saved me from a total disaster and I am so grateful. These guys are honest and REALLY good at what they do. TAKE YOUR CAR HERE! Im so pleased and impressed.

Sh
Review №47

The NEW business owners do an outstanding job. They take care of their customers. Their integrity is great! They have taken care of my cars and treated me with the utmost respect. The prices are very comparable to other automotive repair businesses. What makes them standout is they put their customers experience first. BEST customer service and my cars run and work great because of them. Thank you for taking care of my cars!!!!I forgot to explain their diversity regarding types of vehicles they worked on for me. Mitsubishi, GMC, Ford, Jeep, and now our Dodge.They are so knowledgeable and having that certification is big. They also take great care of their employees. But they do expect employees to be kind to customers because customers come first.

Vi
Review №48

We have been taking our cars to Cory for several years and have been very happy with his quality of service, professionalism and excellent knowledge of vehicle maintenance. We have and will continue to refer our friends and family to NW Import & Domestic Specialists.

Ja
Review №49

I’ve had several cars worked on at this shop. They have always come back perfect, and price has always been reasonable. Cory the owner will be straight up with you. He’ll tell you exactly what needs to be done, and do it. If you need any type of mechanic work done this is the shop!

Ro
Review №50

NW Import got my car in right away. I have been going here for many years with all my vehicles and they have done a fantastic job every time.

Ar
Review №51

We have been going to NW Import Specialists for a number of years and have been very satisfied with their service and care for customers. We wondered how things would be after a change in ownership in 2016 and have to say customer service went up a notch. This is a family business and they treat customers well. We bring all our family cars there and everyone has been pleased. The work is good - prices fair - would and do recommend to friends.

Su
Review №52

Great service and family owned business. Cory, the owner is extremely knowledgeable and was able to fix my car. I live in the Aloha area and will continue taking our vehicles here even though it is out of the way. Thank you for always being there.

Ja
Review №53

My entire family brings our cars to nw import for service and has for years now They do honest great work at affordable prices. I wouldnt trust my cars with anyone but them!

Am
Review №54

Cory & the staff are great! I was having multiple issues with my Mini and they were patient and thorough answering ALL of my questions. They were able to diagnose and fix my car both timely and affordably and exceeded above my expectations.Anyone with an automobile should check out this local shop...they are FANTASTIC!!! From your basics like oil changes, coolant flushes, tire rotations to service work and major issues, this is the place to go. Conveniently located in Salmon Creek - auto repair with integrity!This shop is a gem! Their approach to auto repair is truly to serve their customers well. Ive been telling everyone I know to pay them a visit for their automotive needs. You wont be disappointed.

To
Review №55

Very happy with the service

Ji
Review №56

Cory and his team are Thorough, Honest and Dependable, Ive been using them for years. Highly Recommend them!!!

Di
Review №57

I have nothing but the highest praise and appreciation for this shop. They have taken care of my cars for 15 yrs now- the first one I drove for 230,000 miles, current one is on 112,000- both always ran like brand new cars.I held my breath a bit when ownership changed a couple of years ago - but my concern was unfounded- Cory and staff are carrying on the tradition of skilled honest service at a fair price. I have sent numerous friends, family and co workers to NW Imports and all have been just as satisfied as I am. They have been kind enough through the years to do a small and quick repair without a charge. Could not imagine going anywhere else. HUGE thanks to Cory and staff!

Ro
Review №58

* Best mechanics in Vancouver, WA* Great service, reliable and honest* Most of the members of our church take their cars / trucks here because we trust the owner who is a godly man of integrity!

Mi
Review №59

I called in earlier today to see if they could fit me in to find out what the problem with my brake was. It was making a strange noise and made my car feel a little uncomfortable to drive.I came in one hour before closing, they looked at my car, addressed the issue, ordered the part, fixed my car, and had me back on the road within the hour.I work 3 jobs and had a road trip coming up this weekend so I could not be happier with the results of my visit. I highly recommend NW Import & Domestic Specialists to anyone who asks me where they should go to get their car fixed.Theyre fair, friendly, and fast.

Lo
Review №60

Had oil change service and tires rotated. Reasonable prices and nice folks; I’ll be back for sure.

la
Review №61

I’ve used NW Auto Imports several times and have always been satisfied with their work on my Toyotas and Honda. I would strongly recommend them for any service you need.

Ve
Review №62

The work on my Ford was done quickly and reasonably priced. Will return for future needs.

Kr
Review №63

The best value auto shop in Clark County. Honest service and skilled technicians. Weve been using NW Imports for years.

DG
Review №64

Recommended by another patron. I have a Subaru Legacy and use only NW Import on Hwy. 99. Their customer service best ever. Service is timely. Single Mom and Safe always with NW Imports. The work is always done complete. This is an honest business.

Tr
Review №65

Used to be a great shop to take your car to when you needed repair or maintenance. They were recently bought by a new owner - prices have gone up, service and quality has gone way down. Looking for a new shop in the area. As a previous reviewer mentioned, they no longer care whether you are a customer or not and they now do pretty shoddy work.

pa
Review №66

Most honest & reliable Auto Repair in Clark County. We have had 20 years of excellent service. We highly recommend NW Import Specialist to all of our friends & family.

Er
Review №67

Fast, thorough, & friendly team of mechanics! Best shop in Vancouver for any of your automotive needs!

Er
Review №68

NW Imports has serviced my Familys cars for years. Since Corey has taken over as the new owner the Quality of Service, Professionalism, and customer service has been nothing but refreshing and reassuring. Keep up the great work.

Aa
Review №69

Ive been waiting to write this review and the headache they caused is finally coming to an end. Its been over 7 months.They destroyed my CVT transmission in a new Subaru. How you ask? Well, I went in for a simple differential (gear oil) fluid change. It was so simple.Well a couple trips later and Im stuck on the side of I-5 for about 2 hours. My transmission had seized up because they had drained the gear oil and put gear oil into my CVT transmission. It was scary stuff. I was livid. The car didnt even have 40,000 miles on it.Had to have my car towed. Called the owner the next day and he wanted me to have them do the repairs on the transmission. (which you cant repair by the way - the whole thing has to be replaced). Hilarious to me that he thought I would ever allow them to even change a headlight bulb there again.So I got to deal with their insurance. Which was beyond annoying and frustrating. Ive spent countless hours making phone calls, visiting the dealership, emailing documents, rental cars.... you name it. Even having to talk with my insurance company.After all of this, I finally got my car back and its basically the same car as it was before.Youd think if you messed up so badly that you would insure that the person you just royally screwed over you would be thoughtful enough to be nice to them? No, every phone call was met with more rudeness. His wife called me one day in the morning and left a voicemail. That was it. No offer to help me out with the headache they caused.Get this, I had to call them back again to get them to refund me for the work they did. That was a perfect opportunity to mail me more than just a check with my name on it. For all the hours I spent dealing with this, you would think that a gift card or even an apology card would have been nice? Maybe a free car wash or an oil change? Maybe a dinner out? Nope.Even if it wasnt the owner doing repairs - he oversees the work in the shop. He also dealt with me terribly. Made me feel like crap for wanting to get my car fixed properly.The only thing I was left with was time to boil. Time to make sure that my family never goes there. All my friends. My wife and I had been taking our cars there for years. My wifes family too.You will never see my business again. If my transmission fails because of the recent repairs that had to be done because of your negligence - you will absolutely be hearing from me in court.

mo
Review №70

Brought my car here at the end of May for faulty ignition coils. They changed plugs and coils, then also diagnosed a faulty water pump and insisted I needed new tires (refused) and my transmission serviced. My husband approved the services not knowing I had just serviced my transmission WITH THEM. The bill was over $1200.First: my Camry clearly states synthetic oil only. They filled with regular oil and I had to drive right back and have them drain it. They had added Power Punch at a cost of $50 which was drained. And then charged me additional for the synthetic oil.Second: they had flushed my transmission not even 6 months previously.Third: water pump had been replaced over the winter and wasnt even a year old. I hadnt lost a drop of water and wasnt experiencing overheating issues whatsoever.Last and most disturbingly: my car started shaking and shuddering while on the freeway and the check engine light came on. Diagnositic sensor showed the exact thing they were supposed to have fixed: low coil ignition. I live 1 mile from work and havent driven even 500 miles since they fixed my car. While repairing, my mechanic discovered 2 out of the 4 spark plugs were cross threaded and EVERY SINGLE CLIP HAD BEEN BROKEN ON THE COIL HARNESS.Beyond negligent.

Ja
Review №71

Regular customer. Great service and fair prices. They do a good job and dont try to upsell you. Good honest mechanic work!

ke
Review №72

I wouldnt let these guys work on my lawn mower. Took it in for A/C service, they overfilled my unit until it made a clattering noise & said the compressor is bad, a real mechanic told me thats the problem was its over filled. I spent 240.00 on a new compressor for nothing! I replaced it and made a appointment to have it recharged. When I showed up they knew nothing about it! I left and told them never again & lost my coolant, had to buy new refridgerant & have it charged at jiffy lube. I think they are more qualified than these idiots. Dont go there!

D
Review №73

My family and I have been going here for years. Our history begins with a purchase of a Subaru Legacy in 1995.

Da
Review №74

While theyre nice and competent, I stopped going there for 2 main reasons - they dont seem to actually care about having/getting my business and not being open at all on the weekends. Since switching to another place, Ive realized that they are a bit overpriced.

Me
Review №75

Love these guys ♥️

Ch
Review №76

Have been taking older Honda Odyssey here for several years. Always straight forward and up front, including telling us when repairs are not needed.

Pa
Review №77

Pat Moore Quality Cars Highly Recommends NW Import & Domestic!

An
Review №78

Honest, competent, and friendly. We dont take our Subaru anywhere else.

Ty
Review №79

Awesome service! Good pricing too.

J
Review №80

Fair prices. Honest.

sa
Review №81

2 visits.. 2 good outcomes, so far so good

Sc
Review №82

He only works on Japanese and American cars only

Ru
Review №83

Bad service

Information
29 Photos
83 Comments
4.6 Rating
  • Address:11813 NE Hwy 99, Vancouver, WA 98686, United States
  • Site:http://nwimportdomesticspecialists.com/
  • Phone:+1 360-546-0808
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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