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Sunset Spas
3900 W Costco Dr #100, Tucson, AZ 85741, United States
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Sunset Spas

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Ki
Review №1

Just wanted to let everyone at Sunset Spas know how much we appreciate out new TUB! We had a great sales experience and the installation was done flawlessly. Everything was on time and done extremely professional.Staff and management really kept us informed and made the process with the finances of the hot tub very easy/user friendly.Thank you guys so much.....enjoyed every minute with the 14 guests we just had here for spring break.I will refer Sunset Spas to everyone I know!!Ukiah Senti

Sa
Review №2

We went to buy a spa at Sunset Spas based on the recommendation of two friends. We worked with Marie and were extremely happy with the customer service she provided. She was extremely kind, professional and knowledgeable about the spas she was selling. She even owned the spa we ended up buying. If she sold the product and bought one, that is the best recommendation. We couldn’t ask for a better sales experience. If you are interested in buying a spa, I highly recommend that you go into Sunset Spas and talk to Marie.

Fr
Review №3

This place has fraud advertising on FB and instagram:“Az largest spa expo…hundreds of spas in store..immediate delivery”What a joke, only about 20 spas in the store, most were “sold”, and the soonest we could get one was maybe january. Put a negative comment on their fb ad stating that their ad was not true, they blocked me.

Be
Review №4

Excellent product, excellent sales team, excellent installation team!From beginning to end, everything was smooth. Dave and Marie are very knowledgeable and passionate about the product, and most importantly, eager to make sure you are being taken care of and that you are enjoying your new spa. Communication was great throughout the entire process as well.I literally have nothing negative I can say about my experience with Sunset Spas. Their recommended contractors for concrete pads and electrical are top notch!5/5 stars

Kr
Review №5

Amazing Spas, and good people..

Aa
Review №6

Amazing product & top notch sales teamDave has been the best from the beginning. You can not beat the years of knowledge & experience. You will be missing out if you do not buy from Sunset Spas. Not many companies exist anymore like them. Plus the spa is a life saver and a luxury ever time we use it. The only regret is that we didnt do this years earlier.

Ka
Review №7

I needed to replace a 28 year old spa and Dave at Sunset Spas was recommended to me by a friend. My entire experience has been fantastic. I love the spa and the customer service has been outstanding. From purchase to installation to follow up questions the service, quality of work and response time have been excellent.

Ma
Review №8

After visiting a couple of places in Tucson for spas, we were happy we found Sunset Spas.Lots of choices to choose from and the entire process was excellent, from purchase to installation.As this was our first spa, I had a lot of questions prior to delivery and Dave McKibben was always quick to respond, by phone or email.From reading many of their reviews on Google, Im not the only one who would highly recommend Sunset Spas...you can trust this place to do things right and be there for you along the way.

d
Review №9

Visited several dealers, and Sunset Spas Dave and Marie in Tucson were the most straightforward, and took the time to explain the product details, installation, pricing, and maintenance.No high pressure, just excellent product knowledge and a passion for their business.Very satisfied with the new spa, the value for the price, and service provided by Sunset Spas.Actually, I really LOVE this spa, and if you are in need of some relaxation-this is a great healthy way to go...

Ca
Review №10

Our sales person (Marie) was great! She was knowledgeable and friendly. This was the first time my husband and I have ever purchased a spa and she made our experience comfortable and smooth.

PA
Review №11

Dave McKibben was the sales person that I dealt with. Professional and friendly he asked the right questions and gave me a great understanding of what I was buying and the value and construction of the Spa I selected. No ups no extras straight forward pricing with none of the salesman canned tactics. A professional salesman does his job by making the buying decision easy. Thats what Dave did. I would recommend any of my friends looking for a spa to see Dave . Thanks and keep up the great work. Professional installation and the crew was very informative.

Bi
Review №12

My wife and I recently bought our first ever spa and fortunately bought it from Sunset Spas Tucson. Their sales team, prices, products, service, and reliability were all superb. Dave McKibben, manager of the store, was extremely helpful, knowledgeable and honest. He explained things thoroughly, was patient with the many questions I had and followed through on all his promises . He was also readily available after purchase and installation for additional questions and needs. For us, the overall experience at Sunset Spas Tucson was fantastic, far better and easier than we would have imagined possible.

Do
Review №13

We just received our Spa from Sunset Spas Tucson. Everything from the beginning had been excellent and as we expected. Thanks to Dave and his hard work, we received it before Christmas. Thank You Dave!!!

Ti
Review №14

Sunset Spas provided us a wonderful experience in buying our first swim spa! Both Dave & Marie were very friendly, ensuring that all our questions were answered. We didnt have to haggle over any pricing because there were so many added features that we didnt really expect...IE: starting chemical kits, the exercise bands, the cover, the entry stairs and, for our circumstances, the delivery was simply made to our advantage. We also were encouraged to try out the spa in-store which we did. Marie was right there to answer our questions. She even made sure the spa was setup to our temperature preference before we arrived. She wasnt afraid to say, Im not sure about....(something)...Ill get an answer! She always got back with the answer! They did followup calls for when we could expect delivery as well as after the delivery/install. Also, the delivery guys, Jack and Bob, made sure everything was setup to our wishes and explained all of the operations of the spa. Simply put, the whole process was professionally done! Its great to know that good service still exists in our hurry-up and buy/sell culture! Wed recommend Sunset Spas in Tucson to anyone that is thinking about any kind of spa investment!

Mi
Review №15

We had an awesome experience at Sunset Spas Tucson. Dave was extremely helpful from start to finish and beyond. Super knowledgeableand helped us pick out the perfect spa for us. He even recommendedlandscape guys to help with the entire project. Was very happy and pleased with everything and would highly recommend this place and Dave for all your spa needs.

Fr
Review №16

Our first trip to Sunset Spas was a surprise. They had a great selection of spas right in the store. Then the next surprise was Dave McKibben. He sold us our previous spa several years ago and remembered us. He is so knowledgeable and we never felt like we were being pressured to buy. Dave went through the pro & cons for the type/size we wanted and ended up with the perfect spa. We needed to get an electrical line to the backyard & he recommended an electrician familiar with spas who turned out to be the cheapest of all the bids. From purchase right through delivery and setup, the communication was great & everything finished on time as promised. We’ve had our spa ~2 weeks and in it practically every night. Thank you, Dave. You will be highly recommended.

Je
Review №17

What an experience ! Dave is a great guy and very knowledgeable about the product. He even was able to complete a hurry-up for delivery of exactly the spa we wanted. Speaking of delivery, starting with the call alerting us that they would arrive in 30 minutes and ending with instruction on use, the delivery team was great. They dealt with the removal of our old spa and was able to position the new one facing how we wanted it. If you want a great spa and a great purchase experience, go see Dave at Sunset.

Pe
Review №18

Excellent sales, service, and follow up. Dave knows his stuff and got us our tub in less than two weeks! Awesome! This is the place.

Ji
Review №19

My wife and I have never owned a spa in our lives. That said, Dave McKibbens knowledge of spas helped us make the right decisions.

je
Review №20

We visited the store in Marana Arizona on the weekend of Memorial Day. David McKibben was working then and presented the option to my wife. Our goal was to have this spa before July 4th. David was so great with his approach of calm and no pressure sales. When we decided to purchase he told us that it might come after the date we needed it. We still purchased it and recieved it before. Davids pursuit towards customer service is 5 stars+++. We will definitely refer our friends to see David. If you are looking to purchase a spa do not waste your time going to pool companies. Visit here and make an appointment with David. Spa is working great.Thank you David.

Pa
Review №21

Dave McKibben is simply outstanding!From the moment I met Dave to the time we took delivery of our amazing Vita Envie Spa, we knew we were dealing with the best in the business!

Ro
Review №22

Great experience from start to finish. Dave McKibben is a pleasure to work with. He helped us to get exactly what we wanted and followed the process up to installation. Dave also coordinated the necessary wiring and spa delivery/installation/set up in same day without a hitch!

Gu
Review №23

This place is a total 10! Dave McKibben is awesome.If you want a quality spa at a great price with excellent after the sale service than Sunset Spa is the place to go. Make sure to ask for Dave. Dave went well beyond our expectations and is someone that stands behind his product and more importantly, his word.Thanks Dave!

Da
Review №24

Dave McKibben is a fantastic person, treat his veterans right, great discounts, installation went wonderfully, install guys could not do enough for us, they were kind, considerate, professional and cleaned up after themselves, they even waited to fill the tub and chemically treat the water the first time to show us how to do it.Dave followed up after the installation to make sure all went well and that we were happy with our purchase.We have waited at least 10 years top buy one, but because Dave McKibben was so gracious and kind we decided to buy from him.Veterans, Dave will take care of you from pricing, to service to following u after the sale!

Pa
Review №25

We love our spa. A special thanks to Marie for answering all of kevins questions and let us come in on a sunday to test it out. We appreciate Daves help with the HOA forms.We would highly recommend Sunset spa. Delivery and set up was quick and everything went smooth.

La
Review №26

Best sales experience and delivery Ive ever had. All involved very professional and knowledgable. Preparations, delivery and set up were seemless . Everyone should go to Sunset Spas first. Theyve got everything you need.

JD
Review №27

Dave did a good job and was patient and respectful of our time and budget.He puts the People before the sale.

Ky
Review №28

Our 5-Star experience with Sunset Spas began the moment we met Dave McKibben, our SwimSpa Rep. Dave walked us through every step and along the way, provided detailed experience and insight to out first SwimSpa purchase. But, it didnt end there... Dave followed up on the day of delivery and after, making sure we didnt have any ownership questions needing to be answered. As a former x2 pool owner, purchasing and owning a Swim Spa from Dave is the absolute best way to go. A SwimSpa gives you the flexibility and year round use of something you and the entire family can enjoy. Stop in and allow Dave to make your SwimSpa dreams become reality!

Re
Review №29

Great experience, from start to finish!

Ja
Review №30

Friendly, knew their product

Information
62 Photos
30 Comments
4.9 Rating
  • Address:3900 W Costco Dr #100, Tucson, AZ 85741, United States
  • Site:https://sunsetspasaz.com/
  • Phone:+1 520-333-4099
Categories
  • Hot tub store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:9AM–5PM
  • Thursday:11AM–4PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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