I want to say that I stopped in Eyeglass World today. The Toledo area and the two lady’s there were very pleasant and inviting. They fixed my worn out glasses and made me feel like a woman again lol. Now I’m not Embarrassed to look people in their eyes when communicating.

Went to Eyeglass World On Monroe St in Toledo and was greeted by Mica. She was kind, helpful, professional and very efficient. She helped my 12 year old daughter, who hates everything about glasses, feel confident and comfortable! We left that day and had her glasses the very next! Extremely FAST! Was Amazing 👏 Thank You!!

The prices were great and so was the service. The workers were very friendly. They helped me as much as possible and I got my glasses the same day, I highly recommend going here.

We recently had a family emergency where some of our family members from Wyoming were involved in a fatal car accident. Our cousins were left without a mom and grandma. To top it all off, one of the kids’ glasses were destroyed and he needs his glasses to see. I reached out to Dr. Jay Meents who, with no questions asked, had us bring him to Eyeglass World for an exam and a pair of glasses. The entire staff took such great care to make sure everything was done right and our cousin could have glasses and be able to see while his sister was in a hospital here for 2 weeks. I highly recommend Dr. Meents and the Toledo Eyeglass World store.

Linda was great! Helped me pick my glasses out and provided me with a great discount! The price for 2 pairs of Versace glasses were less than what I expected! Thank you for my 2 pairs of glasses.

Great service and friendly faces. Will be back!

Great customer service, very friendly! Gina was very helpful in helping me find the glasses I truly loved! Loved my experience with her! Definitely recommend Eye Glass World!! I even got my glasses the same day! Super impressive!

Had my appointment and got my glasses the same day. Super helpful and friendly staff. Was remarkably fast and efficient. Will certainly come back and recommend to anyone looking for new glasses!

Super friendly staff. I was in and out in 45 minutes after getting my eye exam then picking out my frames and lenses. Glasses were ready for pickup two hours later. Very affordable prices as well.

Called and made an appointment. The soonest appointment they had was 6 weeks out! When I get to my appointment (on a Monday) they said they don’t have a Doctor in on Mondays. I should have listened to EVERYONE when they told me this place was a joke.

Nice selection of glasses, but after asking a few questions and getting quip answers I left. Sad too because I like some frames in there.

Great customer service!These guys will take the time to make sure you have what you want!We recently stopped in and purchased a new pair of glasses for our son and sport glasses. After the purchase we realized we it would be better to wait to purchase the sport glasses. Eyeglass World took the time to sit down and rerun the purchase in order to remove the sport glasses even though it meant a loss of a pair of glasses for them.

Cynthia Toney the manager on Monroe St . Was amazing ! Went in without knowing prescription price went up which cause the total cost to change ! Cynthia went above and beyond to help with the unexpected changes to the total amount . Me and my wife really appreciate your assistance and GREAT CUSTOMER SERVICE

With my insurance the 2 pairs cost me 573.77 dollars and I cant wear either pair they give me extremely bad headaches. What a waste of hard earned money

Unprofessional to say the least. Appointment scheduled for weeks, calls the day before at 2pm to tell me I need to call my insurance for them. No, I have my card, you call and DO YOUR JOB. Maybe do it right after thre appointment is made. Now I have an appointment at another place in 2 weeks. Waste of time.Also, they told me Blue Cross is only medical insurance not vision. CRAZY, because they are vision too. So they dont understand insurance and they were rude.

Wrote a more in depth review on Yelp. Service, selection and prices were fantastic. Josh on the phone was very helpful and courteous. Worked with Allison in person tonight and she was fantastic! Great personality, very informative and super helpful! Amazing staff at this location. Ill be bringing my optical business here for sure!

Their staff was really amazing! They helped me out a great deal. I couldnt be happier with the service and my new glasses.

The staff is always awesome, friendly, and knowledgeable. You can get great deals on eyewear here. Ive been a patron at this location for almost 6 years and I am always satisfied!

I am about 4 weeks post my appointment and still do not have contacts or glasses that work for me. I have worn glasses my whole life and this is the first time I am ever having to deal with this kind of issue. Lesson learned, stay with the eye doctor youve grown up with! **addition** The store manager called me to hear my side of the story and I am pleased that she was willing to help me. I changed my review from 2 stars to 4.

I had a terrible experience at another eyeglass place and proceeded to avoid getting glasses until today. I ended up venturing into Eyeglass World by recommendation from a friend. Going to this store was one of the best decisions I have made, this morning my glasses broke and was forced to go get a replacement. Josh and Andrea made my appointment quick, easy, and enjoyable. They had answered all my annoying questions and made me feel like I wasnt a nuisance, which I know I was, and explained everything to me in an easliy understandable manner. I appreciate all of the help that I received and will continue to go to this establishment. Thank you!

Bought a pair of glasses at the Toledo, Oh store since my insurance was accepted there. Dealt with a salesperson who seemed experienced. Told him what I was looking for in the way of frames and he picked out several pairs while I had my eye exam. Doc was personable and seemed thorough. Whole thing took a little over a half hour and cost around 200.00 which seemed about what it has cost in years past at other stores. Glasses were ready in under a week. Needed to go back after about a week to have them adjusted since they seemed to slide down my nose frequently. It was when I looked them up on line to see their store hours that I saw a host of negative reviews for the company. Was really surprised by this as my experience was nothing but pleasant. Suppose it depends greatly on how the store is managed. Obviously the one in Toledo is managed well.

Really good place to go and get glasses. staff is excellent spends as much time as you need. this is my first time wearing glasses and I was impressed

Stuff was friendly and helpful. Glasses were done the next day. Had a excellent experience and well definitely do business with them again.

Christine is always such a big help! One of the reasons I always come back and get glasses here! Great and welcoming staff.

Great staff, really appreciate the service that they offer. Highly recommend it. Brought my Ray Ban Frames to get the prescription lenses, done in the same day

I got some really cute frames and colored contacts. My experience was good I have no complaitnts......my visit was in Feb.2016.

Went in February 2014 originally to get new glasses for my wife. Due to her prescription and having to have specialties done to her lenses, we werent able to partake in the 2 for $69 sale theyre famous for. Fast forward to today (July 2018), I called in to see if they still carried the frames she purchased a little over 4 years ago because her current pair had been broken (stepped on by our daughter). We didnt have enough money on hand for an exam and new prescription (even after insurance the cost is around $700 for her diabetic exam and 2 pairs of glasses). Sure enough, they still carried those frames at the cash price of $79 and even had them in stock at the store and ready to pick up in the 45 minutes it took me to drive across town. Great service with friendly and knowledgeable staff. Will repeat business when we can afford to get a proper exam and replacements. The new frames will tide us over until then.

Bad quality and bad customer service from this store and corporate. I got two pairs of glasses and both were scratched within the 6 weeks that I had them. So bad that the glasses looked shattered. I contacted the corporate office via email twice and called and left two messages with the store (after hours, my bad, I should have called during the day) and never heard back. I filed a complaint with the BBB and was contacted from corporate and while they offered to fix it, at that point I was done with Eyeglass world and went to another company in Perrysburg. I had to pay $300 out of pocket to fix the issue and the quality there was so much better that I’ve had those glasses for 2 months now and not a scratch. So disappointed and will go out of my way to make sure people are aware of the poor quality.

Great fast and easy serivice with a smile!

We always receive great service there and staff is very friendly

Waited forever for exam and glasses. Selection of frames in my price range was terrible.

Lacey and mrs. Bass were great!!

I recently bought four pairs of glasses here and I have to warn you the frames are WAY inferior to those that you would get from a name brand manufacturer. Eyeglass world does offer some name brand frames and you should stick to them! Their off brands are garbage 3 of the 4 pairs that I bought broke from normal use...the 1 that didnt break are raybans and I am quite satisfied with them. They also do not stand behind their product and offer only a 30 day waranty. In short go with another optical provider.

This store is the worst store that l never seen before. I would like to start about their costumer service that is unprofessional, disrespectful. I was waiting 25 minutes for some to at least say hi to me and no one came, there weren’t many people at this day! I asked someone and she told me please wait a minute and l was waiting 10 minutes then l left. Also, my wife went there and she had the same issue with 25 minutes waiting after that she put a sunglasses for hold then she come to purchase it after one day. They changed the price with 93$ more when she told them about this unprofessional costumer service they said maybe the agent gave her wrong price! We reported everything to the store manager and we still did not get any response since 6 months! I highly did not recommend this store at all even if they send you any advertisement stuff!

Good service.

Mica helped me find the best contact option for my 14 year old. Shes extremely knowledgeable. She took all my calls and questions seriously and called me to make sure I was happy with our decision. My family and I decided this is our new go to for all our vision needs! Thanks again!