First time here, first time ever having an eye exam in my 24years of life. The lady that did my eye exam was extremely kind and patient, Megan was also great! She was really helpful in explaining and helping me pick out new glasses and giving me tips as a newly glasses wearer lol. Overall, great place with great employees :)

Ive seen numerous things about Stanton optical so I decided to give it a try. I walked in an was immediately greeted by Amanda she was very friendly an knew what she was talking about. She didnt pressure me to buy anything also tried to get me the best deal with what I had to work with. I would definitely recommend Stanton Optical. I love my glasses. Ill be a repeat customer forsure😁

I cannot say enough good things about Amanda & Magen!! Both so helpful and awesome with my grandson!!! Love you girls thanks so much!

What a wonderful experience! I had new glasses and contacts within 45 minutes! The staff was extremely polite, professional, and on task. I was assisted by Sales Manager Candace Flores at the Monroe St./Talmadge location in Toledo, Ohio. I was extremely satisfied, and will be returning for future care! Thank you!

Magen was extremely helpful and kind made my visit very welcoming will definitely be going back to her again I highly recommend going to see her

Friendly staff and great customer service. I will definitely be back!

This place is the only place I will get glasses from now on. Everyone was super nice. Everything was quick and fast! Got glasses the same day! Ask for Magen! She’s the best!

Quick, easy, helpful, and efficient. :) helped me fix my broken glasses by finding a new frame with the same size as my lenses. I was in and out not even 15 minutes. Friendly staff.

We had a wonderful experience with the store manager Amanda. Our needs were addressed quickly and efficiently. Would recommend!

I had an eye appointment with eye glass World for over 2 MONTHS and I only got that appointment because I went online to schedule, 3 days before my appointment I received a call telling me that I had to reschedule due to Drs were only available 2 days a week, ok then tells me that they were booked til Jan 2022😳 at work and almost in tears I decided to call Stanton & expected another long wait on an eye exam but was overjoyed to hear that they had an opening that day! I was at work but they got me in the next day it was PERFECT! I was treated very good and my experience was delightful 😃 I didnt get the ladies name who does the pre eye exam but she was so sweet to me.Thank You Stanton

I didn’t like the ladies attitude and the desk. We looked around picked out glasses then waited for someone to talk to us. We left and went to eyeglass world where we purchased two pairs of glasses.

I would give ONLY one star for the store manager. She is very nice and trying to make the customers happy. All other employees, stuff are not professional especially the ones who work over the eye exam disk. My appointment was 3:45 PM they let me wait until 4:42 PM. I spoke with the lady why work in the disk she told me do you wanna rescheduled your appointment? Are you serious guys?

My wife & I walked in and Candice assisted us. Candice is the best! She went above and beyond today to help us. Her knowledge of her job, her opinion, and by far the best customer service I’ve had personally in as long as I can remember. If management is reading this, you must promote her or one day, she might go back to real estate. She is the only reason my wife and I will come back. I will also be recommending Candice at this location going forward effective immediately. Thank you so much Candice!!!

Getting older and not being able to see is quite an emotional experience. Magen at Stanton Optical Monroe is amazing. Magen took the time to work with me on progressive lenses, I appreciate all the time and care she took with me.

Amanda was amazing! I was in and out in 1 hour with an exam and frames with my prescription!Best price/ Best service 👍

First I thought everything was going well, I had scheduled my appointment online, arrived early, (had to wear a mask, not a problem but just wanted people to be aware they still have a mask policy and remember to bring one,) I checked in and the lady at the desk was nice and professional. I go to sit where Im told to go and I wait for my turn, the lady in that part of the building asks me if Im going to use insurance and I reply, Yes. She then she tells me that they cant accept my insurance right now because their scanner is broke and I could either reschedule or pay out of pocket and that frames would only cost $40 blah blah blah. First of all, you really cant type the numbers in like any other business? Ive never been to an eye place that solely scans. Secondly, youre telling me all these people are paying out of pocket today for their eye visit which is obviously going to cost way more than $40. Im here for an exam and 2 pairs of glasses, just because Im young doesnt mean idk what the price of a WHOLE EXAM and glasses cost. Third, why in the world would I want to reschedule when it literally feels like you tried to scam me or just the sheer the audacity of asking someone to pay out of pocket for something that could be easily covered with insurance.

Had a fantastic visit today to this business. I was a walk-in with no scheduled appointment, and not sure what to expect. I also was only expecting to buy 1 pair of glasses, but I had a great experience with Magen, and ended up buying 4 pairs total.She was very pleasant and worked with me on discounting.I would absolutely recommend working with her if you are looking for new glasses. She was very helpful, and professional!

In my experience the staff was not friendly. There is just something about the place that doesnt sit right with me. Staff has been short with me and treated me like a number. I went in for eyeglass adjustment. They werent even busy and she was rushing and talking fast like she was in a hurry. She acted like she didnt want to do it, and gave me the glasses back with smudges. I had to ask for her to clean them. Ugh. I also hate the parking lot. Its too difficult getting in and out as it sits on the corner of a busy intersection. I do not recommend this location.

There was not a lower rating than one or this business would earn that. My wait time was 10 days for my new glasses a simple prescription. After day 18 a call led to a promise of return phone call within 24 hours still waiting for phone to ring second phone call didnt do any good that lead to another promise of return call again within 24 hours. Going to the store now to get a refund and going elsewhere. In closing if you go to Stanton Optical do not go if its an emergency .

Very friendly and not pushy to make a sale.

I had a great time getting some new glasses here thanks to the Assistant Sales Manager, Magen Hornyak. We had a bit of difficulty with my glasses when trying them on for the first time. I purchased two pair and supplied my own frames. They had round lenses in them which makes it difficult to tell if they rotate in the frame. I also tried out the progressive bifocal lenses. When I first put them on, things just didnt seem right. Megan looked them over and noticed that the lenses were rotated a bit in the frame. She corrected everything with both pair of glasses and because of my trouble she hooked me up with real deal on a 3rd pair. Megan made all the difference in how I look at Stanton Optical ( no pun intended). and actually everything else that I look at too!Thanks Megan! Youre the best!Kim

If I could, I would give this place 0 stars. First, the woman forgot I was even here, 30 minutes after my appointment is set she is JUST looking up my insurance. Can’t figure out how to look up my insurance. Has no knowledge of at all of the contacts they have to offer. The eye doctor isn’t even present for the exam at all. It’s a guy on screen. Talk about being disconnected from your patients! So not only is the staff unknowledgeable, the doctor doesn’t care! And now, because they couldn’t figure out how to look up the insurance...and expected me to do it for them (cause I’m clearly more knowledgeable than they are on vision insurance)...I had to pay for everything out of pocket! Beyond annoyed with this while experience. Will never be coning back here again

Their business model is disturbing.I had an eye exam for procurement of both glasses and contacts.Some of the evaluations of my eyes were performed by a very nice woman operating technical machines (gloucoma test, etc.), but the vision test was performed by an optometrist appearing on a TV screen high up on the wall of the exam room. The in-office technician placed the lenses in front of me and then left the room for the doctor on another continent to remotely ask which lenses offered a clearer image, one or two. There was no cohesive consultation with the doctor about the results of his vision testing or those found by the machines. I have no faith in this sort of setup to catch issues with my eyes or health. To put a finer point on it, I found when I arrived home that the trial pair of contact lenses did not match the very prescription just produced by the exam!Further, the advertised deals are deceptive and a more typical purchase of glasses here would not be inexpensive.In addition, the price I was quoted for the same type of contact lenses I have been wearing for a decade was twice as much as Ive ever been quoted. For comparison, I found that I can purchase them online for 1/8th the cost--without applying my EyeMed insurance, as Stanton Optical had done.Overall, my recommendation: dont go there!

This place rocks. What stellar customer service with a great attitude and really helpful, going WAY over and above anything expected of her but Amanda took the time, handled everything every step of the process and made it extremely easy fixing someone elses error like it was magic. I recommend this particular location to anyone looking for new glasses /exam or broke your old ones, dont trash them, Amanda will fit your old lenses in a new frame that they fit.. HIGHLY RECOMMENDED.

I had an eye exam today at Stanton Optical in Toledo. The lady at the front counter was so rude and very unprofessional the entire time I was there. When my boyfriend and I walked in, I politely asked where I should go if I had an appointment for an eye exam. She responded “ you and the entire city of Toledo can wait over there. I waited for about an hour which was completely fine because the poor nurse was working alone while having a medical bag attached to her hip filtering something. When I get out of the pre-test room I waited again for a couple minutes. The original front desk lady was standing behind the counter with a cigarette waving back and forth. The exam and exam nurse lady was so nice, but I will never be returning due to the ignorant lady working the front desk today. If you want to be treated like complete garbage before receiving care that’s the place for you. I would suggest going to a better establishment. 10/10 DO NOT RECOMMEND! I wish I had gotten the lady’s name to repot her.

Such a happy helpful staff. Just love that. Thanks Ladies for my new glasses. Cant wait to rock out my purple ones💜💜💜

Easy and affordable for my daughters appointment. Lost stars are due to wait times for the doctor to “sign off” and the doctor on the screen talking too fast

Paid for contact exam and paid for contacts. After the exam I was given a trial pair of contact lenses to wear until i received my order. Well the trial pair didnt work for me. A few days later Covid hit and shut everything down. For months Ive called to try to get everything situated about my bad lenses but there was never a Dr. available. So when there finally was a doctor available, they still never found a brand that worked for me. Almost a year later I just wanted to give up and get a refund but they wouldnt give it to me because they claim I came and pick up my prescription lenses which is impossible because we never figured out what worked for me to order any. I called the corporate office and they say there is nothing they could do. Dont waste your money with these people. I wish i could give them no stars.

Do not order your glasses online.  I REPEAT. Just dont do it.I did, and it was the worst decision ever.  I was ready to return both pairs of glasses that I purchased because calling customer service was POINTLESS.  They could NOT help me at all with a return and told me I had to go to the store.  The whole point of ordering online was so I wouldnt have to go anywhere (limited vehicle access), but they didnt care at all.  They had my money, so why help me?I finally was able to make it in the store, mad af, ready to return everything.  Id ordered a pair of glasses that were way too small and gave me an instant headache.  The other pair were supposed to be sunglasses, and they had me choose from the sunglasses frame section, however did you know you STILL have to click an extra button to make them into sunglasses? Well, I didnt, and they came as giant, bug eyed, REGULAR glasses.  Like I said, I was mad as hell after calling customer service multiple times, waiting for long periods, and speaking to people who did not want to help me.Then Magen walked into my life and saved me.  Not only did she fix the small frames for my giant head and got the right sunglasses ordered, she got me the polarization free of charge for my ridiculous troubles.  She confirmed that probably 100% of my problems could have been avoided if I hadnt ordered online and just came in the store, to which I promised I would only do in store purchases in the future.When she sent me my prescription sunglasses, she even put a little note and sent me another cleaning kit.  She really did make it right, and then some.  She is the ONLY reason I will be coming back to Stanton Optical and the ONLY reason I am giving a 5 star rating.Yall better give that girl a raise!!!

Bought two pairs of glasses from stanton on april 2nd for over 650.00 cause i bought the really good frames and they arrived about 2 weeks later in store and im unable to make it to Toledo to pick them up so ive called the operator over 9 times already cant talk to anyone in the toledo store at all so over 650$ later i still havent gotten my glasses because they will not ship them for some reason even though they told me that they would ship them several times now. would not recommend going to stanton at all go to your local eye doctors save the trouble.

I went to the location and had an eye exam and picked out glassed quickly. I worked with a great person, however she was not able to get my information in the system do to doctor not having updated my information. she did what she needed to and I paid my balance in full. I was told I would have my glass in 2 weeks and someone would call. I call a few times and did not get through. when I got through my information was confirmed and I was told my information had to be escalated to management team for a call back in 48-72 hours. The person on phone was nice but would not say why he couldnt talk to me about my glasses. a month to wait for glasses is bad enough but now 2-3 days for a call about where the glasses are.. not good. I had been going to this location for years. Next year I will be going some place new. this is not except able. I need these glasses to see.

Great service also very convenient they fixed my sons glasses and got me in same day to get an eye exam very friendly Megan took care of me today and helped me with my glasses glad I came it was worth the money

Absolutely horrible. Boyfriend went in for contact exam. Which was suppose to be 89$. They told him that he HAD TO purchase contacts or they wouldn’t give him the prescription. He ended up spending $280. Once he told me I was furious because I know that’s BS. I called customer service 3 times and got hung up on once I told them we wanted to cancel the order. I feel bad for whoever will be there tomorrow morning and deal with me.

They are so rude for absolutely no reason here!

Megan was great! The whole staff is friendly, efficient, and helpful.

This was the worst customer service experience of my life. The technician aggressively approached me and said Are you paying with cash or do you have insurance. I stated Both as she stormed away mumbling under her breath expecting me to follow her without any explanation of where I was to go or do. She then was huffing and puffing saying Do you actually have an appointment today? She never said hello or even asked for my name. I calmly sat and tried to give her the benefit of the doubt. She then rudely demanded my insurance card...again before even asking my name or greeting me. At this point I walked out as she continued smacking her lips and rolling her eyes. Honestly made a calm man angry. Please never go here if you are expecting professionalism. I would never let someone take care of my eye health that was this rude and heartless.

Awful experience here! I dont think Ive ever been made to feel so low untill I came to this place. I booked an appointment online and when I came in for my appointment they said they didnt have me in the system even though i recieved a confirmation email. After my eye exam was complete I was told to look for frames in the womens section so I did. So i tried on about 6 pairs and Candice came up to me offering assistance. Which i though was nice at first untill she told me my total cost would be something like $275 so i said well I thought I was going to be able to get 2pairs for $59 and a free eye exam. So Candice said well if you want that deal you need to look in the value section for blue tagged frames she walked away and started helping a different customer. So she was all friendly and helpful when she thought I was going to spend close to $300 but quit wanting to help me when I said I thought I could get 2pairs for $59 with a free eye exam. There was only about 10 pairs of frames to choose from in the Value section like im not even happy with the frames that I Had to choose. I will NEVER go there again for anything nor will I recommend. This is the worst place to get glasses!

Had a great experience here today at Stanton. I was helped by Magen and she was very helpful in correcting an issue. Very professional and customer service superstar ! Thanks Magen !

Go to the other location on AirPort. Honestly, I came into shop with my prescription and had an appointment. From the minute I came in I was treated like a bother or a waste of space, especially from Candace. No one asked me or check for my insurance, which I have and is in network so when I was seated I stated that I had insurance before pricing even took place, she huffed and said hold on, stormed off. After the horrible attitudes from most everyone of the ladies there, I went to the AirPort Hwy location in hopes of better service. Its like night and day. Totally different experience, from the minute I came in, everyone was smiling and pleasant, pulled my insurance, no issue. Please drive the extra.

Literally takes 2 hours+ for a contact exam. Ill never come here again. Exam took 20 minutes and sat and waited and waited. Hope you dont have anything planned for a whole day.

First time customer and I was very satisfied. Crystal at the Monroe street store assisted me and she was very helpful and a pleasure to work with.

This place is great clean amd Megan was great and real helpful

My first pair of glasses ever. What a great experience. Professional yet fun atmosphere. Quick and efficient service. I was in and out within one hour including exam and waiting for the lenses to be crafted. Walked out the door with 2 pair. Very happy with selection and price. Destiny was my customer service gal. She is efficient and explains everything so well. Five Stars for her too.

What happened to the $59.95 for two pair? We spent a easy hour and a half there, then I went to get my eye examination. Went to look at glasses. I had no idea what frames I was suppose to pick from so I handed her what I liked and we went over to take measurements. I had no idea what they cost and when she said thats $599.00. Got home and tried them out for reading and I couldnt read any better than my old ones, maybe even worse. So I went back the next day to tell them they werent strong enough she looked them up and she dismissed me with something like thats as good as they should be.Ill never go back and Ill warn anyone else they arent any good. Next time I will go to wallmart and pull off therack something thats as strong as I need.

Terrible place. Was in there for several minutes with no help but yet two different females walk in at different times and were walked up to, to see if they need help. Guess Ill go elsewhere 🤷

I have never been to Stanton Optical before this time, nor did I ever have any glasses. I thought I would try it, after all sudden my eyesight got blurry when reading. I thought someone would look me in the eyes and figure out if there is some abnormal going on, since the change was so sudden. And before I had 20/20 vison and up to a few months ago I had zero problems. I brought this up several times. The only response I got was you might get some glasses today. I was never told on the phone the exam would be over a video chat or I would of not went to Stanton. I feel they should advertise this not everyone would know this. I was so surprised when I saw the doctor on screen. During the eye exam I knew there is no way this can be right. I not once was presented with a slide that was clear and I said that to the doctor. No response. I mentioned it after the exam to the woman helping me pick out the frame. She just looked at me puzzled. I took her 30 minutes to finally helped me after browsing not knowing that there is a difference between large lenses and small lenses. I had no clue what to look for. I also felt that she should have advised me better on the difference between the difference lenses. bifocals vs trifocals and what that could mean in different situations. Because trifocals do not work for driving in my opinion. I realize that now.I did not feel my script was correct. I could barely see out of them. When I picked them up. I was told it was just me and that I should try them for a week. It was clear they were off. When I covered one, I could see nothing far away. Mind you I see find without. The other eye had no prescription and I saw fine. When I looked down for reading and covered one eye on the opposite side I saw nothing and the other side was so, so. I took them home anyways because it seemed they insisted I do. after the weekend was over, I called them to talk about the problem. They said to just come in any time for another eye exam. I then called back to make sure I would see an actual doctor. Apparently, the doctor is only in on a Thursday. So, I would have gone in for nothing or possibly another bad exam. When I asked about a refund I was transferred to the manager. I am going back in to see an actual doctor this time and afterwards the manager is going to talk me through what I really need. But I feel this should have been right from the get-go.However, I have to say my husband has been getting his contact lenses there for years without any problems. But his eyesight got so much weaker. He is 48. I do not know if it is the contact lenses or his eyes. I am starting to wonder. Nobody ever discussed this with him.

If your self paying please go to another place over priced I came out spending $500 then mention 10% when I came back to be honest I’m not coming back I’ll stick to somewhere else I don’t u don’t understand by me spending all that money I still have to wait 5-10 days for my glasses to come in smh

I was extremely happy with the service at this place all the ladies that work there were very helpful very nice and doing everything they need to do to help protect you from great place

Came here once with a Groupon. That got me in the door, but their accuracy, attitude and artsy frames brings me back. Im on my 3rd pair of glasses over a 6 year period. This time around, Magan took care of me for choosing my glasses. She was fabulous! Very understanding of my personal wants and offered honest opinions when I was choosing. No pressure. No rush. A truly decent experience. As long as they stay the same, ill be a life-time customer. I feel bad for not remembering the tech that took care of my exam, but I will say she was great as well. She made sure everything was wiped down CLEAN before starting with me. I really appreciate cleanliness and safety. Thanks again Stanton and I look forward to picking up my new glasses next week!

Great people

Giving one star because Zero isnt a thing. So my daughter goes for an appt a couple weeks ago...started off well, the tech who evaluated her was professional, but then they did her exam using a virtual ophthalmologist...they let her spend a half hour picking out frames to tell us at the end, they couldnt get her 20/20, and they recommend an appt with a specialist but supposedly would set her frame choices to the side-- say we owe nothing until next time because they couldnt be filled until her next appt. She comes today-- lo and behold-- No one set those frames she already picked to the side so this poor kid has to choose frames again from a selection thats different from what it was 2 weeks ago. What an inconvenience! I can certainly understand adding those items back to stock if we didnt show for the appt today-- but consider the fact I was ready to pay THAT day and told my payment couldnt be accepted. The representative seemed so BOTHERED with waiting for her to make her new choices...we wont be back!!

I love this place Mica helped me and done an amazing job on every level. Very professional and friendly and did an EXTRAORDINARY JOB!!!Updated 09/16/2021: My return was even better than the last time Amanda, Candice, Cassandra were AMAZING and very professional and great. I advise anybody to go there and get your frames.

I just came from my first appointment at Stanton Optical on Monroe in Toledo and it was a great experience! I had a professional eye exam, friendly and knowledgeable help selecting frames, and all at a really good price. I am excited to get my new glasses and am happy to be a customer at Stanton Optical.

I went to the store to pick up my second pair of glasses, was I ever disappointed. The glasses were not right in any way. The frames we re totally wrong and the lenses were switched. The tec was nice but she questioned me as to my no being able to see out of the new glasses, l can tell if l can see or not. The frames l wanted were no longer in the building so I had to pick another out which I didnt especially care for. Totally disappointed.

I have never been to Stanton Optical before this time. I thought I would try it, but I definitely will not be back again. My glasses were in really bad shape I could barely see out of them due to the coating coming off. Stanton was the only place that could get me in the same day for an eye exam. However I did not enjoy the eye exam due to Covid 19 it was with a doctor on videoI did not feel my script will be correct. I felt doctor was Frustrated with me. I did not feel I was looking into exam correctly and I felt doctor was upset when I kept saying I couldnt see. I was never told on the phone the exam would be over a video chat or I would of not went to Stanton. I feel they should advertise this not everyone would know this. Next time I will definitely be reading more into detail before I choose to go somewhere different. I now have to go somewhere else and pay more money for a new exam. I feel I should definitely be refunded for my eye exam.

Clean, bright, and inviting, they took care of all my vision needs. The eye doctor was great, he was thorough with the exam. Mandy was especially friendly, knowledgeable, and eager to help. She helped pick out frames, went over all the options, and I purchased 3 eyeglasses! I will definitely go back.

Went in for an eye exam and was out quick for the first one, they had me come back two days later to confirm nothing was wrong because they werent sure with the first exam. Second exam went quickly. Everything was fine until I went to get frames. I didnt want to fill my prescription there because I can get it cheaper elsewhere, so I waited 10 minutes while the cashiers dealt with two other customers, after ten minutes I went back and asked the manager in training if I could pay for the exam and pick up the prescription and take it elsewhere, she told me I would have to talk to the cashiers about it.I ended up waiting 30 minutes, while both cashiers ignored me and even helped out a family that came inside AFTER I did, only after they helped said family did they acknowledge me despite me standing in line the entire 30 minutes. I finally left without my prescription because I had been on my feet all day and hadnt eaten.Terrible customer service, manager cant answer basic questions. I wont be returning.FYI I dont care about your copy and paste reply where you speak about how youre forwarding this to your regional manager for training purposes, I will not email you, I will not call you. My second trip was terrible, a waste of time and money. Telling me I needed to return for a second appointment was nothing more than a money grab.

Everyone was very helpful & professional.

Im only giving this 1 star because I had to in order to review. I used to come here and I never had any issues, however this place has gone way down hill. I had an awful experience and will be going elsewhere when its time to get my eyes checked again. Long story short its been over a month and Im just now getting my trial contacts. They were ordered wrong in the first place, after waiting 2 weeks for them... Then after waiting 1 more week I called to see if my correct trials were in yet, they werent. I was told on the phone that I would receive a personal phone call due to my troubles so far and my correct trials should be in soon. After another week rolled by, honestly probably longer I called myself, because I FIGURED she wouldnt call, and yep they were there. Who knows how long they had been there. Reminder these are literally just my trials smh. I have been in customer service for 10+ years and this was honestly pathetic. I was never once given an apology or anything. Clearly Im not going to be coming back here.

I went for my free eye exam while the staff for the exam wasnt bubbly they where still polite. The lady who helped me with my glasses order was very kind and helpful. I love my glasses as well.

Very friendly and helpful,

Just had the best experience weve ever had at an eye glass place. Fast service and Destiny was so friendly. Will definitely be back! Plus, their hours are extremely convenient🙂

My wife went here in February to get an eye exam after experiencing trouble seeing that came on rapidly. She got the eye exam, two glasses and paid for extra anti glare and other mark ups. All together almost $300. After two months of wearing glasses she has not adjusted and still has trouble seeing with headaches now. She went to a local eye doctor is Adrian and had a one on one eye exam and come to find out the prescription she received from Stanton was wrong for both eyes. The local doctor suggested that we contact Stanton, give them this new prescription and see if they would work with us seems we just bought the glasses two months ago and their prescription was wrong. My wife called down there and spoke to a gentleman on the phone who asked that we bring in the prescription and they would see what they could do. He then proceeded to ask her if anybody else family or friend needed an eye exam, she stated no because I was not happy with the first exam that I received because the prescription was wrong. The gentleman on the phone abruptly says thank you for calling Stanton, bye-bye and hangs up on her. End of conversation. What professionalism?!!!! Now we have to pay $177 per set of glasses to have new lenses put in two month old glasses at the local doctor because I refuse to pay any more money to a place like Stanton.

Completely unprofessional

They are fast and super friendly, it was my first time in there and it was an experience unlike any other I have had anywhere else. Everyone is so nice and customer oriented. Exam was only 15 mins and they have such cute frames. Linda is amazing to work with, I would absolutely recommend seeing her!!

We worked with Amanda O. She was absolutely incredible and so helpful. I have really bad prescriptions and she really took her time to help me find the best pair of glasses that fit my frame and style with in my budget. Thank you so much Amanda! I can’t thank you enough for all your help.

I went into Stanton Optical this morning to have my glasses tightened up. However, what I walked away with was not only my frames tightened but also some knowledge about lenses from a very sweet employee named Destiny, such a joy to talk with while she worked so patiently with my glasses! I was unaware that lenses are tailor made for each frame, as I very humbly asked her if I could just have some new frames fitted for lenses (silly me!). She didnt laugh, instead she explained the intricate process and I appreciated it. Ive never worn glasses before so Im learning. Indeed, everyday provides a chance to learn something new and Im just happy Destiny had me in mind!

Went to Stanton Optical in Toledo on Monroe St. Amanda O. Was amazing. She helped me pic out several pairs of frames and helped me get 2 pair of glasses that look great on me. I will continue to go here for my eyeglass needs. A+ customer service and the selection of frames was fabulous.

Stanton is amazing and one of the main reasons is its people. Amanda B. and Chelsea are amazing. Professional, courteous, knowledgeable. They make you feel like the most important person in the building!

They actually hanged up on me not giving them service very rude the employee was rude as well can’t believe they hanged up on me 👎

Sam, and the rest of the staff, were very friendly and helpful.

Wow I Am So Amazed ..And So So So Very Happy With The Quality of Service I Received Today ...My Technician Donna Was Absolutely Amazing She Was So Very Helpful And The Way She Took Her Time To Explain To Me. And Helped Me With Everything Was Awesome.. She Was Very Professional And Caring. I Recommend Anyone That Visit. Stanton Optical. Toledo Should Ask For Her.. She Is Absolutely Awesome!!!!!! Thank You So Very Much Donna. You Are Awesome...

The staff here are excellent! Mandy was able to help me with my budget and weed through all the frames to choose from. Definitely earned my repeat business!

The doctor was amazing and had an awesome sense of humor! Mandy was so incredibly helpful while I picked out the frames for my glasses and going over the cost of everything. Highly recommend :)

On Saturday February 8, 2020 I went to the Monroe St store and was very disappointed with the services I received. However when I returned to the store on Monday I spoke with the manager, Mica, and she was so very helpful by correcting the mistakes that the employee who waited on me on Saturday had made.I am an extremely satisfied customer and thanks to Mica I will be continuing to use Stanton Optical for my eye care needs.

Ive have never had the best customer service from any place like how AMANDA from Stanton optical gave me today.. she was so extremely helpful, patient, and beyond a joy to have help me pick out frames.. she was honest and very helpful when it came to questions I asked and was very knowledgeable.i so recommend anyone who needs glasses to go see AMANDA asap .. she will get you walking out with the coolest fun glasses ever .. Amanda I cant thank you enough ..ill never go anywhere else..thank you so much ..

Best customer service I have ever had getting new glasses. The whole group was very cordial and professional. Will be back again!!

Great place to go. Everyone here was amazingly helpful. I had linda as my eye personal she was wonderful help with whatever i need and steered me in the right direction

Amanda O was fantastic! Her attention to detail was awesome! the location was great. Her understanding of my needs were awesome. Cant wait to get my new glasses.

Linda was amazing for my mother and I. She was very personal and friendly. She talked us through the whole process being that it was out first time here. The frames look beautiful and the quality of both the lens and frames are just as spectacular as Lindas personality. Amazing experience!

Fast, friendly and practicing all safety precautions due to COVID.

Wow!!! I just want to say that Donna Perreault is just amazing. She is so fun and made my experience unforgettable. She helped me from start to finish. She understood all of my needs and got me in a pair of glasses that were best for me. Great customer service, great attitude and all around great experience. Thank you Donna for everything! Def love this girl and recommend anyone who needs glasses to go see Donna in Toledo!

Do not waste your time staff is rude and even if you make an appointment you still wait in the hot sun for hour and a half because if you get out of line lose your spot. Staff said no point in making appointments

Ordered contacts in July and they just canceled my order without telling me. It’s November

OMG!! They were all fantastic! See Samantha and Mica, simply fabulous. Dr. Doty was one of the most thorough, intelligent, and expedient eye professional that I have ever seen! You won’t be disappointed.

I purchased glasses from Stanton Optical and had the pleasure to get them through the Sales Manager, Kyle. He was very helpful and patient. About a month or two after purchasing my glasses, I experienced problems with them. However, I went back to the store and Kyle was able to correct the issue with no difficulties at all. I recommend asking for Kyle if you are looking for the best customer service at this location.

First went there when my sister-in-law had an eyeglass emergency. They were very helpful and compassionate about her situation. I just went and got glasses for myself. And was very impressed with the process. I highly recommend them to get your glasses there! Thanks Amanda for the great service!

I give my 5 stars to the two ladies that were working...sorry forgot their names...I had an appointment on the 3rd of JULY. Your last person... They were AMAZING...I did NOT enjoy the exam due to Covid it was with doctor on video...I dont feel my script will be correct and I felt doctor was irritated with me...Dont feel I was looking into exam thing correctly ...back of chair could not be brought up..had option to be in half layed down position NOT COMFORTABLE for me at all..I need to sit straight up...it was all strange to me..felt doctor was upset when I said I couldnt see...His assistant was amazing and kept me calm....she need a raise just for dealing with me...5 stars to her...Super nice lady in frame department...Did EVERYTHING thing in her power to help me and sooooo understanding of my situation....5 stars to her....Especially after the exam I was an anxiety ridden mess...Thank you...hope you both get to see this review..And for Stanton...give your employees the 4th off....they are stressed and deal with Covid...and customers like me...no im not disrespectful...but Im hard when my anxiety takes over....5🌟🌟🌟🌟🌟To those 2 AMAZING ladies...and let me not forget the manager that answered the call for the Frame Lady.Bless and Thank you for EVERYTHING....I appoligize for calling you the Doctor lady and Frame lady....I dont remember your names...just want to be sure you get your respect😊

Very friendly and fast service. Great visit everything I needed was taken care of

I went in got a free eye exam. That went well. But when I went in today to get my. Glasses fixed the girl seemed annoyed and rushed and I tried to talk to her was ignored and then she told me what she was doing but seemed like she had a attitude. Handed me my glasses back asked if they were okay and I said yes, didnt stay to figure out if they were or not to be honestAnd went on my merry way. Really didnt want to ask her to adjust them again. Becuase they were still rubbing my earFelt like she didnt really want to be there or bothered

My faith in Younger people was restored when I met Amanda at the Monroe Street location. Not only did she help me pick out frames that I would not normally choose. She nailed the look for me in my opinion. She also took the time to explain everything to me. And let me have the final say on what I wanted with no pressure. I mean you get what you pay for and my time and money was well spent. Amanda has the potential to be very successful in sales and anything she puts her mind to. She is well worth the time to stop by and talk to. You will not be disappointed.

Had a huge issue with Eye Glass World, cancelled with them, got in same day at Stanton Optical. No issues, great staff.

Free exam ya right.I got charged for a eye exam. Was told if I didnt like a pair I could exchange or get another pair.So I went back a 2 weeks after my appointment and asked if I could return them they said no because its the free pair and there nothing they can do. I told them Ill send the ones back and free style the free pair. They said no they cant do anything if there is nothing wrong with them.All this was do to the fact because I had to pay out of pocket because they couldnt find my insurance.Plus the guy take made them wouldnt even adjust the one pair.So I paid 500 dollars for glasses I hate. Still wear my old pairs that are over 7 years old.The trick is they make you pay for the most expensive frames.Visit was back in January.

I went into Stanton yesterday to pick up contact lenses that I ordered 4 months ago. I never received a call to go pick them up, but I had paid for them. Upon my arrival, I was rudely told to go talk to someone else after clarifying that I wasn’t there for an eye exam. The woman didn’t even let me finish my sentence before gesturing and talking over me- telling me to go into a different room.The woman who helped me with my contacts was kind. She is the only reason I gave any stars at all to this establishment.I also needed to pick up my prescription, and I was given one that was expired. While in the store, I didn’t check for this, as I was anticipating a quick stop but instead was given the runaround about my contacts, and balance that was due on them (even though that was also up for debate, as I paid for them). Nobody working in the front of the store was even remotely helpful or pleasant. To ensure that I can purchase glasses and contacts, I would rather pay to have an eye exam done elsewhere (even though I have an up-to-date prescription) than step foot into Stanton Optical again.

Today my daughter had an Eye exam. After she was done, and it was time to pay the bill, Amanda O. She was amazing with telling me about all thedifferent discounts that they had offer. My daughter was able to walk out with two pair of glasses. Thanks Amanda O.

Awesome service

Amanda O. Went above and beyond for us! Ive come here for years myself and always had great service. Today I brought my daughter for the first time and it was the best experience we couldve had. Thank you to Amanda O. And all of the staff at Stanton Optical!

Got my eye exam done here and was affordable and fast. Samantha was a awesome tech!

What a great experience! They got me right in, no appointment, doctor was very professional too. They explained the whole process. Both Destiny and Lauren were very helpful when checking me out and helping me pick glasses for the right price. Great deal they have me! Ill be going here from now on for my eye care.

I purchase my glasses from Santon every year. I had a great experience! Brittany helped me with trying to get my prescription from another optometrist office. When I returned Amanda B went above and beyond to make sure I was happy with my lenses. I was able to get my lenses the same day. I will definitely be returning.