Nick Graham was an awesome sale Rep. Very Knowledgeable and personal which made the transition hassle free and easy. If anyone is interested in purchasing a BMW I recommend Nick. Overall experience with Nick was very amazing good listening skills, patient and welcoming. Thanks Nick love my X5 awesome choice!

My wife and I recently purchased a Ford Expedition from BMW of Temple. The entire process was quick and easy from trading in our current vehicle to signing paperwork on the new vehicle. They even scheduled appointments for our Ford recalls and gave us a loaner vehicle while Ford was fixing the recall. The day we signed papers on the vehicle it was pouring rain so Alec our salesman scheduled us another day to bring the expedition back for a thorough detailing. They even topped our gas tank off twice. I have nothing but positive things to say about Alec and his coworkers at BMW of Temple. Very class act and I would definitely do business with them again in the future.

My husband and I came to BMW of Temple to test drive multiple BMW’s and find the right model for us. Damon took his time, showed us multiple models and then multiple vehicles in the model we liked best. He was patient and work hard to get us into our new BMW X3 under the terms we wanted. If you’re looking for a new car, BMW of Temple is the place to be and ask for Damon when you get there!

The sales team & Used car manager needs better training. Im a customer & former BMW employee in West Texas that lives 2 hours from Temple. I called just to get a rough estimate on my clean one owner BMW. I wanted to give BMW the chance to buy there own product back to add to there low inventory. I told the young sales lady that I just wanted a rough estimate & I understand if the value isnt at top dollar. She told me that her manager wanted me to drive 2 hours just so they can appraise the vehicle. I took pictures of the car like she said & of the mileage & still couldnt get a rough estimate on my trade. Advice for other customers, its worth your time just traveling to D/FW or San Antonio if this is how they operate. As a former sales person and Assistant manager myself, this is not how we conducted business at the BMW dealership I worked for. BMW of America would be upset for treating customers & former BMW employees this way.

The service team was efficient and my advisor Shane was very professional and kind. The accommodations were also comfortable and clean. Beverages and light refreshments offered, which is very nice. The one thing missing, available loaner vehicles which BMW customers have become accustomed to having, and is expected as a part of the BMW service. Hopefully that will return soon.

I have been going to BMW of Temple for my servicing for many years and the service has always been great. In July I decided to browse around for a new vehicle. I was introduced to Alec, he was amazing! Not only on our initial interaction with test driving a vehicle on the lot but once I decided to special order my vehicle he was knowledgeable, friendly, and professional! He was able to explain every feature in detail to help me make an informed decision on what packages I wanted to add to my build, he stayed in contact throughout the build process and was very thorough during delivery. Not only that he was very understanding and accommodating during delivery, I had a 2 week old baby and we are still in a pandemic, he made sure every person I had to interact with wore a mask, and the majority of the “heavy lifting” was done before I got there to help make delivery of the vehicle a quick and seamless process! I will absolutely refer friends and family to Alec, and when the time comes for another purchase I will go back to him! He was the most professional, courteous and friendly sales rep I have ever encountered. Thank you Alec for all your hard work!

Great experience. Jeremiah is great to work with he takes his time and listens to everything you have to say. He is very knowledgeable of the BMW Products. He really makes the experience pleasant. Kerry in finance makes the process simple and quick. All in all a very pleasant experience. I will be a Customer for life. Will recommend to all.

Very friendly, good customer service and nice location.Very nice clean place.

If you are in the market for a car, stop by and see Tyler Hand at BMW of Tenple. He is extremely helpful and went out of his way to make sure we were satisfied. I came in for service and left with a new car. Tyler is very knowledgeable and make this the best car buying experience for us. We won’t shop anywhere else!

Jeremiah was thorough and knowledgeable. Made the transaction smooth. Thanks

I went in for a routine service on my BMW X3, had the vehicle for exactly a year. My service time was a wait and so I decided to wait in the Customer Lobby to bide time. While I waited, my eyes caught a BEAUTIFUL 2021X3 model on the showroom floor. With no intentions of trading the one I was currently in, I simply asked what would be my current trade-in value. Just one question, that is all. Jeremiah honored my question, asked me what were the differences between my current model and the 2021 showroom model. He walked me through the details of the showroom model and clearly there were some differences. Not to mention the color WHITE and the sporting package. I did not anticipate Jeremiah saying you can take it home today….not my intention on my trade-in value inquiry. As a BMW customer ALREADY the process from start to finish was impeccable. Jeremiah offered top quality service at its finest. He even topped the showroom car with a RED BOW! Look forward to doing more business with the BMW Family in Temple. They take care of the customer and the car.

Wonderful Amazing Experience With Jonathan And The BMX Team On Purchasing And Customizing My First BMX X5

William was phenomenal to work with. I went to test drive a X5 and ended up ordering a X7. William was very thorough and knowledgeable about everything on my vehicle. He even entertained my obnoxious teenagers when they asked a million questions that he already answered for me. Any time I call or text him, he immediately responds back to me. I would recommend him a million times over.

I purchased my 2021 series 2 bmw last month in June. Walking in late after putting in an online inquiry, I was greeted happily at the front door, followed by being assisted by Jeremiah. I didn’t know much of what I exactly wanted in a car, but nonetheless Jeremiah listened and helped me through the entire process. He helped me fall in love with my car all over again, and answered any question I had about the car even after the purchase. This dealership will not disappoint in whatever you are looking for. Highly recommend this dealership, especially requesting Jeremiah as your salesman.

William is the best car salesman they have. He’s young, but he has an energy of an older much more experienced salesman. I left a deposit on a car I was buying, he made sure the car was serviced, cleaned and ready to go when I came for it. He made my experience at the dealership an amazing one. I will buy here again. Thanks Will.

William made my car buying experience pain free. There was no pressure or annoying pitches. I explained what I wanted, he listened and ensured I didnt feel rushed or overwhelmed. I’ve been in dealerships where I spent hours with the salesman. There were no games. William made the process quick and painless. I was in and out within 2 hours. He even followed me to my house so I didn’t have to find a ride back to the dealership the next day. I was able to have my car that night. Final price was exactly as negotiated, there were no last-minute surprises. I love my car and I will send all family and friends in the Texas area to see William.

I bought my first BMW from here, and the salesmen, Jeremiah,was awesome, if you are going here you should call and schedule an appointment with him,he will take care of you, trust me!

Tyler was very professional and very helpful. He was super generous and patient with us every step of the way. 10/10 recommend.

I have a 2018 M4. I have called this dealership 3x for an appointment (and used their website once). No call backs, no email return. The last time I called, asked to talk to the service department to make an appointment, the woman I spoke to, in service, forwarded me back to the front desk. The front desk apologized for the misunderstanding and said they would have the service manager call me back. It’s been 2 weeks and I haven’t heard a peep. There’s a serious personnel issue at this dealership and it falls way below the BMW standard I have grown accustomed to in larger cities with busier dealerships.

My car buying experience at BMW of Temple was outstanding. My sales rep, William was very patient and answered all of my questions. The process was extremely easy and was a great experience. I would recommend your next car purchase be at BMW of Temple and ask for William!

This weekend I decided to go look at a few cars here at BMW of Temple. I was greeted by Jonathan who made my entire experience nothing short of AWESOME! Jonathan listened to me ramble on about everything I had been looking for in a car and pointed me in the right direction in terms of what to look at. I never once felt as though he was pressuring me into purchasing a vehicle, but rather felt as though he genuinely cared about getting me into a vehicle that was best tailored to my needs. I will say, I walked away at first. I had an appointment at another dealership that I wanted to give a chance. I didnt feel as welcomed as Jonathan had made me feel. Less than 30 minutes later I was back at BMW and purchasing a vehicle that I love! The whole process was made very quick and painless. Not something you usually associate with the car buying process. Needless to say, if youre looking for a car, ask for Jonathan! I will be back in the future simply because of how welcomed I felt and how hassle free the entire experience was.

This dealership has very nice examples of BMW products and keeps a very nice selection of used cars. When considering BMW of Temple as its own entity, they deserve 4 stars. Delivery of the vehicle was not perfect, but they made it right. Life happens, and they owned the process and did not pass the buck. Kudos to them for standing behind the sales process start to finish.

I brought my BMW in for a couple of factory recalls. While having my vehicle serviced, the mechanic broke a part on my vehicle. Unfortunately, I was not notified as I left and I did not discover the broken piece for a few days. When I did notice the problem, I contacted the service manager and to his credit, they ordered a replacement part. Unfortunately, as I came in today to have the replacement done, they discovered that they ordered the wrong part. So, I have to return again. But I was treated with respect and courtesy. Good attitude from staff.

Had a great experience buying a new BMW X5 from this dealership in Temple, TX. Everyone at the Sales, Finance, and Managerial level were prompt via phone and texts to answer my questions and to offer me a deal that was very reasonable and catered to my needs. I am so glad that I drove 45 minutes to get to this dealership and yet was able to buy a new car within a shortest possible time!Both Micheal and John were phenomenal in their service; I never felt they were pushy and they provided me enough time to answer my questions.I recommend this dealership to anyone looking for a BMW.

The worst service in the world! I do not know how they are n business. I expected so much more out of a BMW dealership…

Great experiences with this dealership and in particular salesman Jaedon. Typical to the Garlyn Shelton style, the showroom is immaculate as is the service bay. The employees exude a politeness and patience that seems to be missing from many other companies. There is no pressure here. No stereotypical used car salesman hype. Instead, you will find yourself in the hands of people who know their product and can pass on their knowledge to you to assist in matching your driving persona to the correct vehicle. We have been in the Garlyn Shelton family for over 12 years. It is their commitment to excellence and customer service that keeps us coming back. Job well done.

Worst service I have ever had! You buy BMW for the quality service. This place is a joke

Tremendous experience, from the initial greet to the delivery of my new BMW. Jeremiah was whom assisted me through the process, he and the sales manager were super professional and extremely helpful, Karen was in finance, she was exceptional through the sales as well. Thank you all very much to the entire team at Garlyn Shelton BMW of Temple. Thank you

William, my salesman, was wonderful. He was very patient, and went above and beyond to help me with a pleasant experience. I highly encourage you to see him.

This a good experience the lady who assisted me was very nice. I dont know her name though. My only thing was I waited so long for my oil change though. I will be back.

This is our first BMW. Enjoyed the whole process from test drive to buying. Our salesman William was awesome! New the vehicle inside and out.

BMW X5 the burgundy or blue color I appreciate it and enjoy test driving that vehicle.

Had the pleasure to with with William. With so many choices, William was able to help me narrow down my options to help me build a brand new X6. He kept in communication with me while my vehicle was in production. My whole experience was amazing!

Went in today. Wasnt feeling the salesman or the manager. They did everything from undervaluing my trade in to playing the we dont get commission card. Not sure if they thought they could play me because Im a female but Im definitely going elsewhere for my purchase.

Veterans Beware do not even waste your time here. I inquired online about an X5 - they called me immediately. I had received a price through True Car veterans car buying program. Once the person who called learned I had a special military price they suddenly were not able to sell the car. A few minutes later I received an email offer from the dealer directly offering me that same vehicle they were just unable to sell me at a significantly higher price. John the sales manager totally rude and arrogant - he was unconcerned about my business.

Do not waste your time here sales staff is rude and sales Manager is even worse. Found better car in Austin and was treated with respect. I can only imagine what aftercare would be like here!

Jonathan was very knowledgeable and made our experience great! Will definitely continue to bring my business to BMW of Temple.

Really disappointed with the service department. Went in to get a run flat tire changed and noticed damage on my wheel when I got my car back. Service assistants took pic to share with the service manager. It has been 3 working days with no call from the dealership. Expected more from BMW. I am thankful they had my tire size in stock.

My favorite dream car for my son!:) What a beauty!:)

Nick Graham, thanks for such a great experience in purchasing my first BMW. You’re very personable and knew what I wanted. If you’re looking for your first experience in buying a BMW he will go above and beyond to get what you love.

BMW awesome, sales guy awesome, business office/financing team, not so much. I purchased a brand new 540i in January and still have no received by registration, on top of which my trade-in was never paid off properly causing another set of run arounds. If youre local to Austin, i suggest sticking with an Austin dealer and not heading to Temple.

Great experience working first with Jason March in March and then with CJ Roberts for the weekend before Fathers Day at Temple BMW! We had the pleasure of purchasing our first car in March 2019 and had such a great 1st experience that we had to come back! We truly feel the sense of being valued customers working with everyone at the Temple BMW team! Thank you Daniel and Andy for working with us and getting us the best deal possible!!! Its a pleasure doing business with such an amazing team!

They worked with us and ensured we had the best rate. We walked away with the vehicle of choice and the whole process took 1 hour and a half. Quick, accurate service.

Our experience with the dealership and the staff was nothing but exceptional. My husband was in contact with our salesperson, Jaedon Johnson for about a month while we were searching for the exact model and color of vehicle that I wanted. Communication was exemplary as well as timely follow up, without being pushy.When we arrived at the dealership we were met outside by a salesperson and once inside, everyone treats you like you are a VIP. Amazing customer service, personal and friendly. It was a SEAMLESS and painless process. Jaedon deserves all of the credit as his knowledgeof the vehicle was top notch as well has his friendly and personal demeanor. We definitely recommend the dealership to everyone and if youre in the market for a new car, go in and ask for Jaedon.Douglas and Amanda Gault

Our interest in the BMW x5xdrive was met with Michael Reynolds “client associate at Garlyn Shelton BMW of Temple. Michael was very professional and answered all our questions. He was extremely knowledgeable on the car. He was not, at all, a “pushy salesman”! From the moment we arrived at the dealership, we were greeted by Nancy, introduced to the car by Michael, taken care of in finance by John, title concerns handled by Carrie, taught technology by Matthew, all in a professional, understandable manner.We love our our new BMW X5 xdrive,Jim and Bonnie

Nicholas Graham is a great salesmen! He made sure i was completely confident in my purchase and helped me with all of my concerns! Highly recommend

The service and professionalism was outstanding. Our sales representative Johnathan was beyond exceptional. He walked my husband and I through the process of our purchase with ease. His dedication to his customers shows with every interaction. Johnathan and his team are a great group of guys. I appreciate the experience and would recommend them to anyone searching for a nice car and a great experience. Thanks John.

Beautiful car and Mike is the man. I love BMW

Excellent customer service!! In purchasing my first BMW, i was grateful to have a salesperson that was patient, kind and very knowledgeable about my vehicle. Nick Graham started this BMW journey with me and he continues to make My car buying experience a memorable one. Hats off to this young man and high five for an excellent customer service experience. Disclaimer- Nick enjoys a chicken sandwich, stop by and find out his favorite place to buy one. 😉Thanks again NickTherza

This is my second BMW purchased in the last year and I have always received wonderful treatment. Nick in sales is awesome. It was a pleasure working with him. Very happy with my new purchase!!!

I had a great experience purchasing my car (BMW X1) from this dealership. Jonathan and Michael are the best and really made sure that all my demands are met. Thank you and God bless you both.

Nick was awsome and really helped me out. Very nice and only took a few hours. Alec at the other store was also helpful and made the process smooth. Thank you guys!

Last time, very bad Eries.saw management, very rude, They are about making money as do not provide te custumerservice tatheBMW S FAMOUS FOR. I AM A DIABLE VET. AND THEY USED ME AD ABUSE ME. I WILL FILE. A COMPLAIN WITH THE VEA, SO NO VETWILL VSIT THIS DEALER.SALE MANAGEENT IS VERY CORRUPTC AND BAD.THE SEVICE DEPARTMEN IS VERY OROFESINAL AND VERY PROFESICIONAL SERVICE.

After receiving my car back after it was serviced and washed. They didnt take time to wash the back right upper area windshield, where they left, evidence of week before last winter storm residue. Other than that, the service was great.

Just purchased my first BMW. After an awful experience at Classic BMW of Plano, Jonathan at BMW of Temple changed my view of BMW and now I’ll be a repeat customer for sure! Thank you Jonathan and the entire staff for such an easy transaction and amazing experience!!

Its a great place to visit.

Jonathan Alusio was awesome!! He sold me my second car and even with my language barrier he was able to get me in the car I wanted. I have recommended him to my friends and I would recommend him to anyone that wants to buy a new car. If you want a great salesman with the best customer service skills I would definitely go to Jonathan if you are buying a BMW.

Bought a used car for my teenager. It has been more than 2 months and we haven’t received number plate. The temporary paper number expired on 31st March 2021. We still haven’t received even after several reminders. While buying the car we were reluctant as it had some scratches and missing parts. The salesman ( Micheal) promised to fix scratches and replace missing parts. That’s not been done yet. They seems to be still waiting for parts. It’s more than 2 months now. When he sold the car, he never mentioned that it comes with only one key. After payment when I asked for another key, he mentioned the first owner is going to ship it.. It was in the mail for quite sometime and then Micheal mentioned that that they don’t have it and we will have to pay $250 for the new key. This is how they cheat you. Worst BMW dealer I have come across. Still waiting on my number plate, keys and missing part.

Awesome customer service

Excellent service! Nick Graham was my salesman and he was thorough with great follow up throughout the entire process. He worked diligently as I made sure I weighed all my options. Most importantly, when I was ready to make the final step and sign on the dotted line, he helped me to feel comfortable and very confident about purchasing my first BMW(dream car)! Highly recommend Nick and BMW of Temple in general!

Im glad I decided to drive out BMW of Temple after checking out my local BMW dealership. Before driving out there I inquired about a vehicle over the internet I immediately received an email back from Miranda confirming the vehicle I want it was on the inventory. I scheduled an appointment for the same afternoon and I was welcomed by my Client Advisor Andrew Patterson, who offers me a tour of the vehicle and a test drive. After the test drive, I told him I want the car and asked them to appraise my vehicle; the Sales Manager Victor made me a a good offer for mine and I accepted. To be honest I was not planning to buy the vehicle that afternoon because I was short on time but I put a deposit to hold the car. The next morning after a small negotiation over one email and one phone we got a deal done. I drove up to the dealer; in less than 20 minutes we were done with the paperwork with Finance Manager Andy. This by far has been the buying experience of my life. I recommend BMW of Temple. Thanks for a great experience.

My husband and I came in to upgrade from my 3 series to a X3. Nick was our sales associate and he did a fantastic job. He listened to everything I was wanting and found me the perfect car. Then he sat with me in the car and showed Me how all the features worked. It was a very pleasant experience and didn’t take all day to get the keys for my car. Thank you so much Nick and Temple BMW.

We went in to trade in our vehicle on an X5 and the whole process was seamless. Nick Graham was very respectful and made sure the X5 was the car for us. He was extremely knowledgeable about the car and answered every question we had with ease. The sales manager and finance manager Andrew Whitfield was also very respectful and helpful. We couldn’t be happier with the process and our new car. Thanks for everything!

Absolutely the easiest car buying experience of my life. Nick and Ashley took care of our every ask and need. We will definitely be back when it’s time to purchase another vehicle.

Such friendly staff here, ended up here by total accident and they took great care of me, thanks guys!

Awesome experience at this dealership. First time purchasing BMW. Client advisor Nicholas Graham was awesome. Very knowledgeable about the vehicle and made us feel very comfortable about our purchase. Overall very pleased with the customer service provided.

What a great experience! Jabari and John are the best salesman I’ve ever met. The greeters at this dealership are very sweet especially Vanessa. They found the perfect car for me. It’s clear that Exceptional Customer Service is their # 1 priority!Candace Thomason

I recently purchased a vehicle from here and the Sales team is the best. Friendly and knowledgeable. Would not hesitate to purchase from here again. Also, service team is excellent.

No one approached me or greater me..

This afternoon I had a scheduled appointment with Mr. Matt Phillips. He spent well our an hour going through the features /functions of my recently purchased BMW for my wife. Matts attention detail, knowledge and professional customer service was second to none. Thanks to Matt, my wife is now much more comfortable with the features of her car and a happy BMW driver. I look forward to BMW of Temple Servicing our vehicle in the future.

The sale and trade of our vehicles with Nick Graham was such a great experience! He was so helpful and willing to answer any questions we had! The ONLY thing that would have made our car buying experience better is at pickup the detailing of the car wasn’t as great as I hoped it would be.

I was looking to purchase an additional vehicle. I instantly thought to return to BMW of Temple. I had a great experience with my first purchase with the dealership. They did not let me down with my second purchase. Ashely is one of the managers there, she was very helpful in communicating and taking care of everything over the phone, within the hour she was telling me to come up and sign my paperwork for my new vehicle. Thanks Ashley! I was also assisted by Alec one of the salesman there, he was just as helpful, kind and polite and was willing to deliver my vehicle to my home if I chose to have it delivered. The finance manager Andy is also someone that made both my purchases great! The staff is truly a delight to work with from the moment you walk in until you leave! They have a life long customer in me!Thanks guys..Ms JM

Johnathan Alusio is the best salesman I have dealt with since I started buying cars. His dedication to customer service and making his clients happy far exceeded my expectations. The Temple BMW dealership has the best employees by far and I would not hesitate to recommend them to anyone I know. If you do go buy a car from them I would recommend asking for Johnathan Alusio and you will get the red carpet treatment for sure. Thanks again Johnathan!!!

They sold me two awesome cars at a price I could manage. Anthony Rodriguez was an amazing sales associate will to make sure we are happy. The entire experience was amazing.We picked up an awesome Jeep Cherokee Latitude and a BMW X1.

Phenomenal experience at this dealership! The customer service is TOP NOTCH! If you need a BMW NICK GRAHAM is the guy to see! He will get you in your dream car in no time!

My initial experience with the Temple BMW Finance department started out poorly and ended poorly. Had it not been for the excellent service and support I received from the client support representatives (CJ Evans, Matt Phillips) my review would have been even lower. I was there for a little over 6hrs - negotiating what I thought was a good deal - only to get to signing to discover the interest rate, and the 90 day no payment was different, and off the table. I only went ahead with purchase, because it was late; I had already missed an appointment, and I had to get home (a 45 minute drive); and I know my good credit rating will support a lower interest rate. Had I know all of the aforementioned 6 hours earlier I would have had my own financing at a lower interest rate. After - the fact many worked hard to repair the damage - however, it left a bad taste in my mouth; which still lingers. I have been a loyal customer in the BMW family for well over 20 years - the main reason is the professionalism and service experience received. In all those years this is the first time ever I have been treated so poorly by a financial manager (Andrew Whitfield). I honestly get no satisfaction from having to write such a (negative) review. Finally, a piece of constructive advice - no one should ever lie and tell half truths to any customer that they were informed about changes prior. The financing and purchase of a type of the line ($78,000 +) vehicle deserves better.

Awesome experience all around! Super helpful and knowledgeable staff that consistently make our experiences here top notch. If you want someone who really knows his stuff, ask for John!

This is a place I love because BMW is my favorite car and the people are very nice

Our sale representative was Nick. He was awesome and professional. He is very patient, friendly, funny and educational about BMW.

This is a great dealership! Very respectful of my time!I was able to request a quote for an X3M w/ the competition package via email on Friday night at 11:30 PM and by 8:30 AM on Saturday their internet sales rep, Leya Dass, had sent me a price that was better than I expected.I arrived at the dealership and spent time with a client advisor, Nick Graham, to finalize the deal including evaluating a trade-in, test drive, detailing/cleaning of the the new vehicle, and instructions on how to use the vehicles systems. We even had some fun trying to decide on what color to set for the ambient lights.I then spent a brief period of time with Andrew Whitfield in their finance department and he was able to match the rates, via BMW finance, that I had from my bank. He also did an excellent job in explaining the benefits of some of the extended warranty programs on offer in a no pressure approach.This was all done in under 2 hours! Im a busy person between work and my family so I cant tell you how much I appreciate that, absolutely amazing and a big thank you to the entire dealership crew. Oh, the car is pretty awesome too!

Mi daddy wash cash there

Dropped my car off for an oil change 1.5 weeks ago. Quoted $290, picked it up and was told $230. An hour into the 4 hours it took, they called to try and upsell me to a new car...Came back when finished and when I looked at the car my $100 front license frame was bent and the car was scratched from it because they machine washed it when asked not to.Took another week before they could bring it in to repair the scratch. Gave me a free in/around vehicle but the scratch took 2 full days to repair. When I picked it up after being told it was ready it wasn’t and I sat for another 30 minutes.Literally the only good part was they filled the car with gas after the oil change. Never coming back...I’ll drive to Austin.

The staff are outstanding!! I receive a great trade-in offer and left with the exact vehicle I wanted. Thank you Jonathan Aluiso for taking care of all my car buying needs!!

Nick Graham was an incredible salesman. He was very honest and upfront, gave us our top dollar best deal from the very beginning, there was no need to hassle back and forth. Definitely recommend for anyone looking for a BMW purchase.

From the minute we walked in everyone was welcoming and extremely helpful. Our salesman Andrew was knowledgeable, helpful, and most importantly, not pushy at all. He let us work at our own pace and never made it feel like we had to buy the car they wanted, and when they wanted. We controlled the deal and that was important. 10/10 would recommend

Quick, reasonable and honest folks. Drove down from Dallas and Im glad I did. Traded my car in and leased a new one - the whole process at the dealership only took an hour. Thanks CJ!

Horrible customer service.1st time they said they did service check and everything was good to go after 6hrs. No service needed. Nothing wrong? I brought car in because cylinder misfire. Then they call back saying oh yea there is a cylinder misfire...2nd time went for oil change and then all of a sudden my car wont start. You will be told different things by different associates. Dont trust this dealership

One of the best experience we’ve had with purchasing cars. Our salesman Andrew was knowledgeable, and extremely helpful, but most importantly, he made sure we made a decision that fit our needs and wants. We felt like we were in control of the process and purchased a car we needed without any peer pressure. He was so easy to work with that we went back to purchase a second car couple days later. I would definitely recommend the dealership and Andrew.

I had an amazing experience with BMW of Temple, Texas. Andrew Patterson was awesome from the moment I stepped in till the moment I left. He gave me every detail of the car I needed to know. I would recommend going here for your car purchases. Not like other dealerships where you’ll have to wait hours on hours just for them to tell you no, it was great. Thanks BMW of temple for my new car and your amazing service🙏🏼

Nick Graham our salesman was great. Just the right amount of information without being pushy. Super nice and friendly.

Caitlyn was very helpful knowledgeable not pushy which is rare in a car salesperson she helped us in every way she could and she got us into our brand new Jetta and after the sale she spent about 30 minutes with us going over all the features and everything that the car offers after the paperwork was signed. Definitely great service even after the paperwork was done. We will go back for another car again.

Great location, awesome & knowledgeable staff

Jonathan was very good and patient with me. Took time to help me know the car! Also for the record I LOVE VICTOR!!!! Victor is the man!!!! Lol. Overall great experience. Looking forward to another 20 years with Victor!! And team BMW!

I enjoyed my experience with BMW of Temple. I recently moved to the area and took my X1 in for service. Quick and easy service. Came back a couple days later and Trevor Walker helped my wife and I leave with a 2019 X5. Trevor made the buying experience exciting and enjoyable. The entire staff worked together to get us the best deal possible. Every question and concern we had was answered and handled. We look forward to our continued relationship with Trevor and the BMW family.

Had a great experience! CJ was extremely knowledgeable about the cars and was friendly and helpful throughout the experience. It was a busy day there so financing took some time but overall had no complaints about my experience. Would definitely go back and recommend them to family/friends. Definitely recommend CJ to anyone. He has been in contact after the purchase to make sure I have an understanding of everything with the car.

I just moved to Texas this week and had the pleasure of working with Nicholas Graham. He set me up with an absolute dream car and would highly recommend. Thanks Nick!!!

Excellent service. I’ve been coming to Garlyn Shelton for over a year now. Friendly hosts and salesman, as well as service and maintanence. When in the market looking for a new car, Jonathan is the sales guy to ask for. He was upfront and honest. Great dealership and excellent people.

I bought a 2019 X3 from Jonathan at BMW of Temple and he was nothing short of excellent. Customer service was top notch and he helped me get the best price possible on my vehicle of choice. Also the finance manager Daniel Rodriguez was awesome. His customer service was second to none. Thanks again to BMW of Temple for a wonderful buying experience.

Always nice and friendly every time I go in

Alec is a great salesman. Made my X6 purchase easy! Even though I’m in Dallas I’m coming back.