Just bought a Jeep Cherokee from Justin (jay) & had the greatest experience! We traded in a car thinking we’d be upside down on the trade, but Justin came through. He got us asking price for our trade in and found us exactly what we were looking for! He made it so easy & we walked out of there extremely happy with our decision to buy a car today!

Bill in the service department is the Man!!! Awesome customer service, great communication and on top of his game. Every time I bring my mega cab in for service, he’s quick to get me booked in, answers any and all my questions and just all around great attitude . Thank you Bill for everything.

My Dodge darts lugnuts were put on too tight (probably with an air gun) after I had the tires rotated at Jerry Ulm. Many were damaged to the point that I couldnt get a socket on them. When I brought the car back to have them loosened and the damaged ones replaced, the service manager told me they were just swollen. His manager told him to fix it and replace any that needed it because I had been a long time customer (should not have mattered). In the end, the service manager didnt replace any and smugly added, my guys got them all off using hand tools and that I should get a mallet to hammer the socket on next time. He treated me like a woman who didnt know anything about cars and didnt have the strength. I reached out to the general manager twice on the website and have not been contacted. Once I got the tires off (ruining my socket in the process), I found a brake line left out of its housing. That mistake will cost me a new brake line.I replaced all my lugnuts for $80. Probably would have cost them less and kept a loyal customers trust in tact.

I have been to many dealerships in search of a new truck and this facility was the most professional, accommodating, and overall the best looking one I have been to from Tampa, Lakeland, Sarasota, etc. Ask for the Undisputed Heavyweight Champ Moe. He is #1 in the nation for a reason and I highly recommend him and his team. New & used vehicle selection is unreal and their multi floor garage allows you to see your pick out of the FL sun and heat! This review will be extended to the service department once I take my truck back for its first servicing. Check this place out, its worth the drive and will not dissappoint!

Jerry Ulm did me right.I came in to look at a used truck, but was contacted on my way up from Sarasota by my salesman Justin, that the truck was sold the day before. He apologized, but since I was most of the way there, I would look at some others I was interested in. The staff there gave me the time, looked at a truck, and the patience during the long process of working finance and communicating with my wife. At the end, they gave me a great price for my trade in, a great deal on my first brand new vehicle, and a great experience. Thank you for everything!

Service Advisor Randy is an outstanding employee who continuously goes above and beyond to ensure your vehicle is serviced properly and thoroughly. He is very knowledgeable and communicates exceptionally well regarding the status of your vehicle.I will only bring my 2019 Jeep Wrangler to Jerry Ulm with Randy as my service advisor because I can trust that all necessary services will be done correctly and in a time efficient manner, very professional thanks you so much.

I worked with Ryan Singer to buy my new truck. Their massive stock of trucks was quite impressive. Ryan was wonderful. He wasn’t pushy and trying to up-sell me on something I didn’t need or want. I told him what I wanted and gave him my budget and he found me an amazing deal! I’m so happy I met him. The experience from start to finish was pleasant and comfortable, and he got me a couple of things I was not expecting, which was welcomed. Thank you so much Ryan Singer. I would tell anyone who is looking for a car/truck to come see you.

I bought a grand Cherokee 2020 at jerry ulm less than a month ago, and I am completely in love! I love my vehicle and love my salesman. Thank you to Jordan Ignacio also known as iggy!

Ryan Singer was our salesman. We got a good deal with our trade and purchase. This was a very easy transaction from beginning to end if you looking for great outcome look no more go see him he works for you! Thanks again Sir I know where Im going for my next purchase.

Cody Fletcher was fantastic to work with. He was very friendly, listened to my needs, & helped me find the perfect car without being pushy. Cody was extremely helpful & patient with me. I highly recommend this dealership. Ask for Cody!

If we could give ten stars we would! So accommodating, helpful, knowledgeable and thorough, and their inventory is outstanding. We worked with Manny and he went above and beyond. Incredible service, incredible company. Thank you Jerry Ulm!!

Ryan Singer was our salesman. We got a good deal with our trade and purchase. This was a very easy transaction from beginning to end.

My old jeep wasn’t starting due to a recall, I called to see if the parts were available (most places had waiting lists for months), and Jess was unbelievably helpful. They got my car in, fixed the recall and a separate cylinder issue for free on a short timeline. Will definitely be having my car serviced here in the future - thanks!

Service Advisor Bobby Gross is an outstanding employee who continuously goes above and beyond to ensure your vehicle is serviced properly and thoroughly. He is very knowledgeable and communicates exceptionally well regarding the status of your vehicle. Bobby will always provide you with updates on your vehicle when things go unplanned or if any discrepancies are noted. I only bring my 2021 Jeep Wrangler Unlimited JL to Jerry Ulm with Bobby as my service advisor because I can trust that all necessary services will be done correctly and in a time efficient manner.

I bought my Jeep Grand Cherokee L at this dealership, my shopping experience was positive and very pleasant. The stuff is very polite, knowledgeable and professional, especially salesman Najib, sales manager Danny and Chris Cowboy. I recommend to use their services .They go above and beyond for the customers and try to make you happy and find you a vehicle for your needs. The financial department stuff was very efficient especially Carlos. The transaction went smooth. I highly recommend this Tampa dealership.

Great dealership! Ryan Singer hooked me up with a sweet deal on a Rubicon. Would recomend hitting him up.

Jay was awesome to work with! I went in with a few options and he was more than happy to help me decide between them. Also the buying process was a lot smoother there than I have dealt with in the past.

Sebastián Martinez is one of the the most patient helpful sales people I have ever met. I must have changed cars 8 times and where most people would show frustration he showed understanding and patience. Sebastián is a great asset to your dealership and will definitely get many referrals from me.

I received a phone call asking me to set an appointment for service as it was due, so I set the appointment. I received several contacts and at least one email confirming the appointment. I was on time, and scheduled my day around this appointment which I had set over 1 week prior. Upon arrival and notification of my appointment I was told, very rudely, that I cannot make an appointment for service, that they essentially don’t exist. Wait time for my service without appointment, 2 hours. I was shocked that any person, regardless of appointment status, would be made to feel like a burden; especially considering I purchased the vehicle at this dealership. I’ll be sure to let The manufacturer know how this dealership treats their loyal customers as well. I’ve also attached the appointment reminder, which truly meant nothing.

Amazing costumer services.Mr David did an amazing job and helped me to find the right car and a great deal.I appreciate what he did, and I am very satisfied with the services I received.Thanks to all.

So happy to drive off with a brand new Jeep Grand Cherokee L! Ryan made my experience so effortless. We were communicating back and forth on inventory then before you know it the perfect one hit the lot and it was mine!

The whole staff was great, super informative, understanding, knowledgeable, and kept in constant communication throughout the experience. It was a first class car buying experience.

This was the fastest and most efficient car buying experience I’ve ever been a part of… we’re talking less than two hours from sit down to drive away! Noel Afanador was super personable and made me feel comfortable. I was impressed by the digital paperwork… freaking cool! I’ve never seen anything like that! Def recommend all around… incredible experience!

If you’re in the market for a new vehicle, you need to go see Fernando Marques at Jerry Ulm Tampa! They have a huge selection of new and used vehicles, the dealership is completely top notch and Fernando is an absolute pleasure to work with! He took his time with us, helped us find the perfect vehicle within our budget and was not pushy in the least bit. The sales and finance managers were great to work with also and every employee we interacted with were very friendly as well. We will definitely return to Jerry Ulm Tampa for our next vehicle purchase and highly recommend them. Go check them out and ask for Fernando Marques to help you find your perfect vehicle!!

I can’t express how wonderful our experience was when we purchased my husband’s truck! Our sales rep, James Green, is fantastic in every way. He made it seamless and is still in contact with us and available to answer any questions we have.The sales manager and finance manager also made our transition smooth. I’d 100% recommend Jerry Ulm Chrysler Dodge Jeep Ram to anyone searching for their next car or truck!

I had a good experience with Jerry Ulm thanks to the salesman Julius and manager Jason who went out of their way to get me in the Wrangler I wanted. I made a custom order with Julius, but when it arrived on the lot it was sold off by some bad actor salesman. Julius and Jason swept in to make things right by discounting another similar vehicle and taking care of all of the upgrades and accessories to make this vehicle identical to the one that I had originally ordered. It speaks a lot to the quality of the Jerry Ulm satisfaction guarantee and their employees that when faced with this issue Jason and Julius did everything in their power even though it was not their fault the error was made. They took care of me, and I would definitely go back to Jerry Ulm, since it was only because of the size of there inventory that they even had a Wrangle similar enough in specs to check all of my boxes.

Moe, Preston and Demontric were beyond helpful with my Jeep Wrangler purchase. They made the buying process flow very smoothly without a hiccup. I traded in my Willys for a 4xe. I am definitely ecstatic with my purchase and definitely recommending these guys to my friends who are in search of a vehicle.

Ryan was a perfect partner in helping me find the right vehicle that fit my needs and budget. Ryan was keeping me in the loop on stock availability and communicating updates as we looked to close a deal. Ryan deserves recognition for his excellent customer service.

Today at Jerry ULM Dodge the finance gentleman in the first room I didnt get your name I apologize thank you Chelsea for helping me thank you Iggy it was very nice meeting you a very nice atmosphere thank you all that I encounter but the first person I encounter was cowboy hes a sales person very handsome again thank you 😘 Quadeline Myers.

Jess is the ABSOLUTE BEST and AWESOME at what she does. Her customer service was above and beyond helpful. Had some car issues while in town and needed to drop the truck off for repairs and get back home and with Jess on it, there was no worries. From hotel room, lyft to and from, and getting the rental to get home, was PRICELESS. She showed and represented true true customer service and care for the people that came thru their doors. Thanks Jess and appreciate you, your heart for people and your excellent service. ❤

If you are looking for amazing customer service and genuine compassion, please go see Guy or Manny at Jerry Ulm on Dale Mabry in Tampa. If I could name everyone who greeting me, approached me with a welcoming smile, and had natural conversations with me that made the stress of purchasing a vehicle feel painless and easy, I would. I’ve purchased many cars in my life, but I don’t think I’ve ever experienced anything like this. These guys are great at what they do and I will be directing my friends and family to Guy and Manny. What I’m even more impressed about is, I didn’t know that my brother had just purchased a Ram from this dealership until I told him where I bought my Jaguar from. He had the same amazing experience. This shows consistency. Guy and Manny, thank you so much for what you do. I’m truly happy.

Jess was very polite and helpful. Definitely made my experience amazing and useful

Of all the dealers weve dealt with this has been the most helpful experience ever. THANK YOU Cowboy for all your help. We appreciate your professionalism and expertise we are very happy with our purchase. Thank you Andrew in sales for all the simple explanation and for getting us the best interest rate. The only down I found was the long wait to see a finance representative. Overall very happy with our experience!!!

Love my new Jeep - Thanks to Jason Tabachnick and Guy Ramos forall your hard work

Although we did not proceed with the used car sale because of the price negotiation. I do want to say Wassim was outstanding. I really did not feel pressured and he kept the conversation interesting while I waited. I would recommend him for any future car sales!! Great job!

I bought a Jeep from them. Steve Heard my salesman said he would call and follow up a day or two after I got it. Not only has he not called to follow up but I’ve sent 3 or 4 emails that he hasn’t answered.I then got an email from Mike Shuman saying if there is anything he could do to let him know. Since Steve doesn’t answer emails I sent one to Mike Shuman but didn’t get an answer from him either. I sent both of the emails on Monday and Mike a second one on Tuesday. It’s now Thursday and no response from either. My Jeep pulls to the right and I’m leaving for Colorado this coming Monday. I just wanted to set up an alignment before I go and get the oil changed. Since I got no response I’m taking it to a shop and having them check the alignment. I don’t want to drive to Colorado with it pulling like it does.Great truck, like it a lot but the follow up from the sales department is worthless.

Cant say enough about sales rep Cody Fletcher and new car director Jason Tabachnick. They both went above and beyond to provide excellent customer service and make the buying experience as pleasant and easy as possible. The follow-up to ensure 100% satisfaction was excellent as well.

Quick in an out. No B.S. pricing. Im a former service manager, service vadvisor and Ase certified mechanic. I have seen every trick and heard every line. These guys didnt do that. They tried their hardest to get the best price they could for us with warranty. With test drive and all we were out in about 3 1/2 hours with the beautiful Chrysler 300 for my wife and she freaking loves it. Thanks Jerry Ulm crew. Job well done!

Had an AWESOME experience with my JEEP purchase. Sheldon was wonderful, explained everything well and was patient and attentive. Our finance consultant Sergio also did an amazing job! Every employee greeted me with a smile and asked if I had been helped. Great customer service Jim Ulm employees!!!! Thank you!

Just bought my first truck here today. Manny Herrera was great and worked with us on finding the perfect truck. I’ve always come here to buy anything Dodge and never leave dissatisfied.

Emily was fast, truthful, and got us taken care of-fully under warranty and with exceptional customer service.

Man, I walked into JERRY ULM dealership today and I have to I never thought Id be walking out with my dream truck, a GMC Sierra, thank you so much for making this dream become reality, but most importantly a huge thank you to NAJIB IBRI for the amazing customer service; whenever you are in need of your own dream vehicle I highly recommend you speak to NAJIB IBRI and once again thank you for this dream becoming reality!!!!

Unfortunately, the process didn’t go so smoothly like it started.I was able to put a deposit on a truck that I was very interested in. Went well initially & they stated up front prior to me arriving that windshield would be replaced.They had multiple days before I was able to get to dealership to see truck and drive it. The windshield could have been done in that time frame and the truck could have been cleaned.I arrived, truck was dirty and I did not see the mild front end damage to the truck. Paint chips and dings in light covers and on grill. Once I agreed to purchase they washed the truck, parked where I couldn’t easily see front end & off I went.I stopped for dinner and called them immediately. I went back, they said they would have management contact me about what could be done for the damage. Turns out, “no money in the budget” to fix the damage they hid by not washing the truck prior to me arriving… how convenient.I could return the truck, or keep it was their solution…. They were still responsible for windshield as that was part of the contract.I did decide to keep the truck. It was what I was looking for.They were going to send their glass guys to me to replace windshield.6 days later I still had no appointment to address my windshield, actually their guys dropped me because I was 4 hrs away…I would call and they would say, “oh this is not right, I will get with my manager and attend to this right away”. 4-6 hours later I would be calling back wondering where the situation stood.I finally decided to arrange the windshield replacement myself, it could not be that difficult.I found a place in 10 min to replace my windshield for next day service.Jerry Ulm said, “sure, pay for it and we will cut you a check.”I declined and said they could pay over the phone, they said, “what’s the difference?”The difference is, after 6 days of no action and no money left in a budget to fix damage the intentionally hid, I lost all TRUST.Did not feel that a single penny more should leave my hands to address the incompetence that came along with the lack of customer service that was shown to me.Thank goodness I know how to get stuff done for myself.They are not in for you, just your money peeps!

I recently purchased a new Jeep Gladiator from here. They had the most and best selection in town. I had some issues with the truck after it was purchased but all in all they made sure I was taken care of. The sales manager Kyle was excellent to work with. He did everything he could do to make it right and make sure I was happy with the vehicle. Overall I ended up having a great experience and I would highly recommend them!

Great honest sales person who genuinely cared that we were happy with the car.Also made sure we were ok with the deal as well as follow up as promised.Kudos to Jerry Ulm for employing agents that have character.We ended up with every warranty under the sun, but they made it feasible for us to pay for it.Thanks guys!

Jerry Ulm has gotten me two amazing Jeeps in the last 2 years. I could not be happier with my purchase and the level of service I received. Al is hands down the most enjoyable Sales Professional I have ever had in all my car buying years. The business manager and sales manager were absolutely amazing. If you need a new ride, these are your guys!! Thanks again Ulm team! I couldn’t be happier!

Jake G and the rest of the Jerry Ulm staff were incredible and made the vehicle purchase effortless. We can’t thank them enough for helping us find our dream truck!

Excellent buying experience at Jerry Ulm this weekend. Az in financing and Dave in sales were great to work with. The process was very smooth and I scored an excellent deal on a 2021 Jeep Grand Cherokee L. If you are in the market for a vehicle go check them out. They have the best selection in Tampa.

Very unsatisfied with the quality of service and dishonesty shown by this dealership. Last year I bought a 2020 jeep gladiator from Jerry Ulm and over the course of the year I had multiple issues including having to have the engine replaced. During that time I was only able to enjoy my new vehicle for a couple weeks and then it was in the shop again. Finally I brought the jeep back to Jerry Ulm to just trade it in and get something that works. I was told that they felt bad about the situation I was in and would do everything to make it right, including giving me a good deal on my trade. I ended up trading it in for another jeep which is also having issues.. go figure.To make a long story short they did not help me out in any way and I feel they took advantage of me need to get out of my lemon. After the deal was final I looked over everything again and discovered that not only did they give me 5k under the Kelly blue book of my trade but they also upcharged me a thousand dollars over the normal cost for a leather seat upgrade.I had asked about this issues multiple times and never got an answer so I went into the dealership today to inquire about this in person. When I spoke to the sales manager I asked him why they did that to me. I reminded him that they were supposed to be helping me out since Im a returning customer and they sold me a lemon. He showed zero empathy and said they need to make a profit and its not their problem they sold me a lemon. He said Im supposed to take that up with Jeep.. He had little concern even after telling him I was a veteran and this was very dishonest.Over all this behavior is very disappointing and I will no longer be using this dealership for anything in the future.

Where do I begin!!!!! From the moment I walked in I was approached by Jordan (Iggy) Ignacio and explained my frustration I just went through at Ferman Jeep and how I had such a bad experience and he asked us to give him a chance to earn our business. We did give him that chance and I do have to say I have never had this good of an experience buying a vehicle ever!!!!!!!! Iggy was everything you could ask for in sales. He knew the inventory and his knowledge to me is priceless these days. Iggy rocked the day with exactly what we were in the market for and his professionalism was none I have never witnessed in my 20 plus years of car purchasing from dealerships. When we were ready to go to financing we met Sergio Delgado and all I have to say is this dealership has some serious Rock-stars in these two gentlemen. Sergio was beyond informational and his customer service was 5 star and beyond amazing!!!!! Even while walking around nothing but smiles and how are you and just people who really enjoy being there and that itself is an experience. My overall experience was beyond what I expected and these two gentleman are to thank for it. Also I would like to say to these service men I appreciate you both for your service.

I buy a Jeep with aftermarket camera at 2019, ugly but working, when I buy it work but my phone Bluetooth don’t connect to the radio, so come back next day and yes, when I get it, Bluetooth connect but now the camera don’t, come back, Ali, he must to remember me cause I give him some Cubans cigars ( yes I’m a nice guy) tell me that a some wires are lost but new camera cost around $1200 … I let it run, I’m tired about Bullshitt as today … come back for first change oil .., my sales buddy Javier is gone to Nissan … talk to service man about the camera … oil change it and promised phone call to address it … nothing… today 2021, October,23 … another oil change… talk to JP … see Mr Ali (Baba?) lol far away … nothing just oil change cause now any wire is lost … camera ( I know it’s a peace of S…. Camera but you sell me a Jeep with that Jajaja) …. But no only that .. one of my tires are losing pressure over a month … guess, they top it …. No fixed…. My coolant auxiliary container leaking … ( nobody say nothing) … To say something great the service Manager ( he doesn’t know about the tire and coolant container at least promised and give me he’s email to fix my aftermarket installed camerino a Certficated JEEP That I buy at Jerry jummmm … lol, sayonara, I got enough

I recently bought a new Jeep from Jerry Ulm, it was an amazing experience. Everyone was very profession and accommodating, they worked with me to get a great deal. Brett Moemehd was my sales rep, he was great, brought me to exactly what I wanted, was extremely professional and easy to work with. I would highly recommend Jerry Ulm Chrysler Dodge Jeep to anyone looking and ask for Brett.

Been trying to contact finance department or someone that can help me out with a cancellation form for a warranty that I submit 5 MONTHS AGO! I don’t know anything about it, the status of it, few times I tell service department so they can transfer me and they just hang up on my face. Man when I bought the car was super easy now they making everything so hard I don’t understand what’s going on, I thought it was a more professional place.

I have been to several dealerships and other businesses for oil changes, but there is something special about the team at Jerry Ulm Dodge. They were extremely friendly, helpful and went out of their way to check in on me and say Hello as I was waiting for my oil change. To each of the staff working today, thank you for making an oil change a truly pleasant experience!

Came in today not expecting to get what I wanted & Najib made it possible! He was awesome and made the process very easy! Excited to drive my new ride 🙂

I have purchased multiple vehicles from Jerry Ulm, and have also visited the service deparment multiple times for the my needs and I have always left there so happy. I will constantly return to this dealer because of their outstanding customer service and professional sales staff.

I just purchased a used car from this dealership and I have to say that it was the best experience I have ever had! Sales manager, Moe, was instrumental at making this buy happen and im so satisfied with his service and the car I purchased. I have never had such a positive experience purchasing a car before. Moe and his sale team went above and beyond and made a potentially stressful experience easy and manageable. I would highly recommend this dealership and staff.

I’ve only been there one time, I dealt with 3 people out of 100’s, so I can only speak for those 3. At the end of the day it’s a dealership, their job is to SELL you a vehicle. The reason I drove 2 hours is 1. They had the specific truck / options I wanted. 2. I asked for rough numbers on the vehicle price out the door and they cooperated where most dealers now days answer that question by saying “oh man you have to come in to get numbers.” The three guys I dealt with were straight shooters, or as much as a salesman can be. I’ve been to a lot of dealerships and I will say that my experience here was probably the best I’ve had. They worked with me before, during, and even after the sale taking care of an issue I discovered after the fact. Long story short, I’d go back, and I’d recommend to a friend.

Beautiful place, and big. Pleasant service writers. I also like the fact that they have a Grill where you can order food that is freshly made while you are waiting for your vehicle. They also provide tables and chairs for you to relax while you are enjoying your food.

Very friendly, efficient and straight forward car purchase. I was able to do some paperwork ahead of arrival to speed it up. My sales manager, David Haro, was very good at keeping me updated with my vehicle order and explaining different aspects of the car and final deal

I showed up for a 10:30 appointment with what I wanted to see picked out. I had received confirmation call about the vehicle to be seen prior to the appointment so that the keys would be ready upon my arrival. I seemed like all I did was wait for things while I was their which threw me as I was informed it would be fast and it would only take 2-3 hours, especially since I had already had my own financing lined up. Needless to say the keys weren’t ready, we actually had to go and search for the the Vehicle in another one. I ended up test driving the the other vehicle by happenstance. The numbers worked out better on the vehicle that I didn’t test drive, but they advertised it having a backup camera and it did t have one as I came to find out the next day. Additionally, now that I’m about 4 hours into this I have a migraine and just want to get things finished and go go home. But, that wouldn’t happen for almost another two hours. This day was extremely long and painful and I didn’t get what was being advertised online, via the backup camera.

The sales were super helpful! Finance made it possible to get a great truck in my price range. I really appreciate all they did

As far as dealerships go, this Jerry Ulm was quite positive. Clean facility. Very large. Lots of inventory.Im shopping for a 1/2 ton truck, and this site had three of my four choices! Was very convenient to see my options in one place.A shout out to Justin Case and David Hora, who spent valuable time with me one each truck. They also provided useful insight on each brand .. pros/cons, in a professional manner. Thank you.Also shout out to Mike, one of the finance managers. Very easy to speak with .. just a cool guy too.On a last note, buyers just understand that Jerry Ulm provides a feature to some or all theyre vehicles. That feature is included, but its in addition to the online price. This is for my fellow consumers to know to expect that. That stated, I think these good folks will be willing to work with you!I havent purchased yet, but I will certainly be going back .. hopefully soon.I say Get Some!

Great experience buying my car. Blake was so helpful and I’m so happy with my purchase!!

Man it really only takes 1 very poor experience to spur everything. Bought my car. Had previous work done here. But the last one much higher than I expected. Called a few times and left messages for my Service Advisor. Not a single call or text back. I’ll move on to another place for future services. I only wanted to understand my bill not dispute it. Way to go on the customer service front, guys.

I recently took my car here for service since my AC stopped working. The first advisor I had Bill wasnt that helpful. He was out sick or gone and never informed me of the status of my car or what was going on. When I got my car back, the ac stopped working the next day.I brought my car back and asked for different service advisors. I was paired with Bobby Gross who I read in a review was amazing. He truly was. Bobby went above & beyond to get not only my ac fixed but other issues going on in my dart. All of these issues were paid for by my extended warranty due to Bobby. Hes truly the best, he kept me updated & I never had to worry about it what was going on with my car. I recommend asking for him if you ever need to bring your car in for service. Hes the only advisor I will be working with.

Great service department. Cant say enough. They always take care of my Ram 1500 each and every time. Will definitely be back. Thanks guys!!

One of the best experiences in buying a car we have had. Guy is amazing sales man. He is upbeat and positive in fact all the employees there seem to enjoy being at work. They are very customer driven and was 5 star all the way. Mike in finance made things go smoothly and also put the custom first. We love the new truck and will be back when we buy our next car.

I have always been treated fairly and gotten excellent sales and service. I have gotten 3 vehicles from them.

Wassim best sales person I ever met. Got me and my wife two 2018 Dodge Durango for a good price. He also help my friend get a 2018dodge challenger yesterday. Appreciate everything he did for us.

I came here to test drive a truck and was greeted by Justin Caban. I had spoke with him prior to arrivalAnd the truck was ready when I got there. I also saw a different truck I liked and asked to see used ones of that model. He quickly got a few picked out in my price range and test drove them. Wasn’t planning on buying but he made great deals and was very professional. So I ended up buying and I can say honestly I’ve never had such a smooth and enjoyable truck buying experience. I would recommend this dealership and him to anyone.

We found the exact Jeep we had been searching months for, and were working with Cody to make the deal happen from the east coast of Florida. He assured us the vehicle was available and even took a $1000 deposit to hold the vehicle so it would not be sold to anyone else. Once that was done we purchased plane tickets to fly to Tampa so we could drive the vehicle home. After several days, we heard nothing from Cody. We emailed, called, and texted, and he refused to answer us. We finally spoke to a store manager who advised us the Jeep was missing an essential component and was not even driveable. Cody the Coward didnt even have the nerve to let us know. What an absolutely horrible experience. I hope the management team sees this review. We are beyond upset and frustrated about this experience. It just continues to give car salesmen a bad name. Shame on you Cody, and shame on Jerry Ulm for allowing this to happen.

Iggy is the man, he made my purchase go smoother than any other salesman Ive ever dealt with hands down. He was very knowledgeable about the vehicle I was interested in as well as price range and made my dream come true. The facility was unlike any other, the entire Jerry Ulm team was very friendly, professional, and educated on the auto industry. I highly recommend purchasing your next car/truck/SVU/van etc from these guys. Keep up the excellent work you all are much appreciated. Much Love!

Me and My Husband want to thank Cowboy Chris for his determination and dedication to help us find our new addition to our family. He was the absolute best car salesman we’ve came across since searching for the best Jeep gladiator. I will recommend working with him for ANY car ; if he don’t have it he will find it for you. He made this process feel more successful and confident than anyone we’ve came in contact with. Thank you again Cowboy Chris ... thinking about that Avalon trade in 😊

Jerry dodge dealership is where I take my Charger to. Out of the 3 Chrysler, Dodge dealership this one is the best and biggest of the 3. Fact, prove me wrong..... P.S. To:(Owner) Jerry the BeSt!!!!!! No Problem Jerry, but its the honest truth tho😁. From respond 5/6/2021

Real testimony after visiting several Chrysler deslers in the city of tampa fl i came here and since i arrived it was a top quality service. my salesperson was Sebastian Martinez. since I arrived I expressed what he was looking for and I quickly settled in and we reached a happy ending. I recommend 100% this dealer

Absolutely amazing! Reno Kelsie got us exactly what we needed for our family! Definitely go here and make sure you ask for Reno. He will get the price where you need it!!!

My husband and I stopped by the Dealership looking at inventory on Dodge Ram Laramie Trucks and were shown around the dealership by Cody Fletcher...we were impressed with the Dealership and Cody was knowledgeable and good about following up with information my husband had asked him about.

I took my Jeep there to get checked out due to the noise and the smell of coolant. Turned out I needed my water pump replaced which happened to be covered under warranty, THANK GOD!!! Otherwise I wouldve had to pay at least $500-$600 to get it repaired. I only had to pay the deductible and I also paid to get my coolant flushed. They also provided me with a rental so I didnt have to sit in the lobby all day. Jess (Jessica Fabio) was the person who helped me. She is very personable and helpful. Jess was awesome!!!!

Great experience!! Sonny and Danny were both great in helping me find my Jeep! They were professional, prompt, and friendly! Will definitely recommend!!

Made an appointment to start my vehicle search, Andrew got me all set up and was there waiting for us. Told him we were absolutely not buying anything today .... he was great, we looked at several used jeep Cherokee’s he was patient showed us everything super amazing ZERO pressure- long story short we ended up leaving in a brand new 2021 with 7 miles on the ODM and could not be happier! Made everything super easy, even staying late on Valentine’s Day to get everything taken care of and show us a few more things before we left. Highly recommended make an appointment with Andrew! He could have totally blown us off when we said we weren’t buying but instead took the entire day making us happy and finding the perfect vehicle!

Went in to buy a truck and left with a truck! Worked with me on pricing and Cody K made an easy and smooth hand off to the finance. I think his name was Mr. Delgado, prior Army like me so I felt extremely comfortable working with them. Waited for the truck to be polished and gassed up, was invited to a beautiful cafe/eatery area! Cody K even answered my texts after the sale because customer service doesnt stop at the door. This is what makes a great dealership!

Unethical sales practices. We went in to look at Gladiators, 3 of the 7 had incorrect pricing on the sticker. Sales manager told me they were all priced correctly, I pointed to one with addendum tag bringing the price up to $54k, told him Id take it for that price...oops, its really $71k. They didnt seem at all concerned or apologetic, or act like they planned to fix it.

Had an awesome experience at this dealership. They listened to everything I said and were very sincere in helping me get into my dream car! Thank you so much to everyone there!! I can’t recommend you guys enough!

Justin Caban was a great salesman! Went in there looking for a specific car and was not disappointed! No tricks or trying to get me into a different car, unlike many other dealerships. Very professional atmosphere from the moment we walked in to when we left, thank you again!

Tommy in the accessories department was as good as it gets. Very friendly, very honest and I’m thrilled with the work they did on my Jeep. I’ve always been a loyal customer of a competitor dealership which has been getting worse and worse over the past 3 years. I finally gave Jerry Ulm a shot and will not look back. They were $1100 cheaper for a 2” lift than that other dealer. Same exact part. Thank you guys for doing business the right way. I’ll be back!!!

This Dealership is INCREDIBLE. We purchased a vehicle and an error was detected after the sale was complete, instead of returning the vehicle they took responsibility and proceeded with the original agreement. Cody Fletcher our sales rep was very professional and understanding also the manager only cared about doing the RIGHT thing to make us happy. I highly recommend purchasing your next vehicle from Jerry Ulm if you want an honest and amazing experience. Even before the error Cody made the purchase experience very easy. No pressure. Also the finance agent Adam was AWESOME. 10 STARS.....

Jerry Ulm is hands down the BEST! I literally past a few Chrysler dealerships just to come over the Howard Franklin to Jerry Ulm. Everyone that Ive dealt with from Ryan Singer in sales to Alex and Ali in service were all Awesome!! I would highly recommend this dealership to anyone!

Went with a friend to pick up a ram cargo van. Employees were very friendly and helpful. Was a nice experience.

Ted our salesperson was awesome Adam and finance was great too made it very easy painless experience thanks to everyone

Very big thank you to Wes & Ali in the service department. They were informative and extremely efficient. They took all the stress I had and helped me from beginning to end. Wes was consistently involved and made me feel like he genuinely cared. Ali made the experience very personal & made me feel like he was informed in his work. Because of these two my Jeep is all better & running as smooth as ever! Thank you!!!

Bought a certified newer used car costing over $24000.00Had no jack and the one key bob would not work on second day.Had to pay $400 for a new on just to be able to us the car.Jerry Ulm attitude was you bought it tough luck.

I absolutely enjoyed my entire experience here. Gio went above and beyond to help me find the exact car I was looking for and didn’t fall short. His patience and time he put into us was incredible and couldn’t have asked for a better salesman. The service team is also incredible! They made coordinating the lift of wheel choices easy and kept contact throughout the entire process. I will be coming back for future modifications and vehicles! No other place like this one!

Jerry is awesome! He walks you through everything and tells you how it is. He found the perfect vehicle for us! We’ve worked with him multiple times and will continue to come back just for his service!

Yesterday, we shopped a few different dealerships. Duke, at Jerry Ulm was fantastic. We told him exactly what we wanted, price range, payment and Duke.did the rest. Like all dealers right now, their inventory is not what it normally is, but of all 3.dealerships, they had the most to select from. Again, DUKE was wonderful to work with and made sure he met our needs. THANK YOU JERRY ULM

Wassim and Najib in the sales department took EXCELLENT care of me for the purchase of me new 2021 RAM Rebel!The entire staff over at Jerry Ulm is incredible and always takes great care of me with every vehicle I purchased there! They made a whole process extremely simple and made sure I was happy with my purchase throughout the entire process. Highly recommend working with them and visiting their dealership for your next vehicle purchase!

My salesman Kevin was AWESOME! The dealership went above and beyond to meet my needs. I would recommend this dealership to anyone. And ask for Kevin!

Top notch service. They have a positive energy, and no pressure sales approach. Transparent pricing strategy with great customer service.I stopped in one day to check out their stock of HD RAMS. I test drove a used model and also a new model. I wasnt particularly sold on any of the used models they had in stock and the new model was different than what I was looking for (2500 v. 3500). I never even negotiated price with the salesman.Fast forward two weeks. After checking multiple dealerships across the state and dealing with legitimate bait and switch tactics (which amazes me that some organizations still use such antiquated sales attempts) I saw they (Jerry Ulm) had new models of the trucks I had been looking for used, listed online. I stopped in.To the point. I ended up in a very fair priced new HD RAM, at a cost that other dealerships were trying to unload a used (3yr old) model. No back and fourth games. No guilt tripping tactics (like theyre doing me a favor, when Im the one bringing the money). Never once felt pressured to act now. Never once did they mention in this market, and they never acted anything less than professional when I counter offered.They didnt even ask about money down or trade-ins until we had already agreed on an out-the-door price. They acted professionally while keeping it honest enough for me to leave happy. Hopefully your mileage wont vary and all of their sales team are equatable to my experience... Also, avoid Gator Ford.

Fantastic buying experience from start to finish. I ordered a Wrangler from the factory, and was well taken care of by Cowboy Chris! This was the second Wrangler Ive bought from Jerry Ulm and would do it again.

I came across Jerry Ulm online and they had a BMW 7 series that fit what I was looking for. At first I was reluctant to do business with a non BMW dealer. The sales man Guy who I spoke to, did everything I asked and in a timely manner. He sent me numerous videos and pics. He sent me the options that were on car, told me about the companies incredible lifetime engine warranty and made me feel comfortable dealing with him and the Jerry Ulm brand. When it came time to discussing my trade in, Guy had linked me with his manager Martin. Martin was able to get me more than any other dealer could for my trade in which elevated my level of comfort even further. I was able to negotiate a deal on my trade in, negotiate the price of the new car and complete the credit process all within an hour. I buy numerous cars per year and this has been the easiest, most professional car buying process I have ever experienced. I rate the entire process a 10 and have nothing but incredible things to say about Guy, Martin, the dealership and everybody who made this transaction possible. I will be referring friends, family and buying my future vehicles from Guy and the Jerry Ulm dealership. Great cars, great prices and the most professional sales folks. What more could I have asked for… Thank you again!