This place is very good. Quiet, modern, clean, with a great selection. I got a Qx 60 infinity, and it is the best car ever built. Amazing experience overall. Very thankful for all the employees, they were very helpful.If you are planning on visiting, I recommend to ask for Michael. He is very friendly, funny, knowledgeable and helpful, I am sure you will be happy with your experience.

Very pleased with the service that was provided. Max the salesman was very professional and answered all of the questions that I had. Definitely will recommend to anyone I know!

My experience there was the best car buying experience I have ever had. Mariam did a awesome job from the moment we pulled into the lot.She greeted me right way. I told what I was looking for and she handled the entire process from start to finish. I was done in about an hour. A completely relaxing experience from start to finish.Thanks Mariam

As a owner of multiple Infinity Vehicles, I am always happy with Anton Boodan who is very professional and knowledgeable in explaining the features of all my new vehicles. Will definitely recommend him.

I called to check the availability of a vehicle I saw online and Soraya was happy to help me out. Unfortunately the car I was originally interested sold before I got to the dealership but Soraya was able to get me get into something better and more fitting to my needs. I am so happy with the 2014 QX60. Financing was a breeze with Sidney and I absolutely recommend these guys. They took both vehicles I wanted to trade in and gave me a great deal!

Amazing service, and nice staff, I want to thank Michael Sozonov for being so helpful and quick to respond, he was very knowledgeable, he helped me pick out a black infinity QX80 and I’m glad I bought it from him! Will definitely come back to this dealership and chose Mikhail Sozonov as my salesman!

I went to infinity to get my daughter a car for her 16th birthday. I really didn’t have any clue what would be a good first car for her but my Mikhail Sozonov really helped me by showing me the best options and being very informative about which car is best for her. He eventually pointed me to a white QX50 which I plan on going back later this month to purchase. When I go back I will definitely choose Mikhail again as my salesman.

My favorite place to buy a car from! The workers are super nice and my sales guy was just awesome, he’s so full of positive energy and he is very responsive. If you ever go there ask for Mikhail Sozonov, he will definitely help you out and recommend only the best.

Great customer service. Mikhail did everything he could to make sure I walked out satisfied with the car I wanted! Left with my dream car and a smile on my face. I would recommend him for any car needs to anyone. Thank you Mikhail!!!

Mariam did a awesome job. She made me and my husband feel very comfortable. She took care of everything. I would definitely buy another car from them again.

Vladimir Zavala is an absolute gem. I’ve never experienced such amazing service, A truly stand up guy. I might go back this weekend to get my wife a q50 just so I can experience his great service again. 10/10 is what I wish I could give this young man.

I had a great experience at this dealership. Max was a huge help with all of my questions and concerns and I could tell he had a ton of knowledge about their vehicles. Definitely recommend!

This establishment has great customer service. I had the pleasure of working with Carlos Rodriguez and he was great to work with. He made the process of looking for a vehicle (a process I dislike) seamless.

Infinity of Tampa has outstanding customer service. I went in to do a trade and Carlos Rodriguez took very good care of making sure I understood the process of trading in and I purchased my dream car.

Carlos Lima And Brett Starling were very professional, helpful, no pressure but really helped use find what we wanted. They were friendly and great to work with, highly recommend them

I’ve been to a few dealerships and so far I think this is the best one! I had a difficult time picking a car for myself but Michael Sozonov made it so easy for me! He recommended me a couple of cars in my price range and I plan on buying one soon. If you ever plan on going here I recommend you to ask for Michael Sozonov.

I’ve had the BEST experience working with my Sales advisor Anton Boodan for the last past several years, he’s amazing, takes his time & answers any questions you have or need to know & also very knowledgeable. I enjoyed working with General Sales Manager Brett Starling. Very grateful I was able to work with them both. Amazing team at Infiniti of Tampa

I want to think Maxim Voronenko my sales rep for an wonderful experience. He was very informative about my car. Thanks for taking the time out on your day off to help finalize my decision.

Brandon did an excellent job. Super knowledgeable and helpful. I highly recommend. Thank you Brandon, I love my new QX80!

I love the staff here. I bought my 2013 Nissan frontier from Anton and he found me the perfect truck for what i need

After going to multiple different dealerships, I’m so happy I finally made a stop at Infiniti of Tampa. I had a great experience and everything from finding the car to signing the closing papers went very smoothly. Brandon was able to make me very familiar with the ins and outs of my new QX50. Highly recommend this dealership!

Awesome experience! Brandon from sales was great and answered all the questions I had! I’ll definitely be back !

Its a great feeling to purchase my vehicle from you guys, what a great bday present. Thank you Carlos.

Worked with coop and he’s an awesome salesman, he made my buying experience easy and gave me educated answers to all of the questions I had ( and I had a lot of questions ) lol . He’s very personable and kind and knowledgeable about all of the inventory at the dealership . If your shopping at infinity of Tampa ask for COOP ! You will leave a happy customer and that’s a guarantee !

Nice car dealership. Friendly staff. Nice bar for customers and its free. Large selection of cars. There is a Russian-speaking manager. They are lighthearted with credit inquiries. And be careful, most likely you will not leave there without a car)))

Jimmy was such a delight to work with. He helped me and my daughter find the perfect car for us and managed to educate us on the vehicle in great detail.

Max was the best salesperson I’ve dealt with, and I’ve bought a ton of cars. Honest and efficient, I would highly recommend!

Visited store & met with Anton. Very professional & knowledge of brand is fantastic! Go see Anton for your next purchase!

I just got my new vehicle over Infiniti of tampa, I am very happy with my purchase. My best car buy experience people very friendly my sales person Carlos Lima was very professional and respectful.

Erica in the service department was very helpful and made the my car repair exprience better than expected

I have gone to Infinity of Tampa Bay for both mine and my husbands cars and we can not speak any higher of our salesman Chris Cooprider! We will only purchase cars from him! He is honest and straight to the point which we love and he has made every single car buying process a walk in the park! We have bought three cars from him and will continue to in the future. If you want to purchase any cars from this dealership use chris cooprider!

Carlos Lima my salesman overcome infiniti of tampa was my best Car Buy Experience and I am very Happy with my New Vehicle

Vladimir Zavala was an excellent sales rep. He was vey knowledgeable and provided me top notch service!

Worked with 2 great employees there!! Vladimir Zavala and Carlos Rodríguez they both were very knowledgeable when it came down to the product.They went above and beyond for me to receive great service extremely happy with the outcome!!!

I had a pleasure working with Vladimir Zavala he was very informative and was Very patient with me

Very good doing business with Mariham, selection wasnt the best when i came in, but as she explained to me its due to the chip shortage.Definitely prefer this location over the Infiniti of Clearwater, smart and polite people work here

Was helped by Chris Coop he was so genuine and helpful he didnt pressure me into buying a car which is always appreciated. Definitely will return to purchase my luxury coupe.

Service was fine but disappointed that the car was not washed when I picked it up. My other car gets a wash when I get an oil change and it is not a high-end car like Infiniti

My experience at infinti of tampa was amazing I had the pleasure of working with Carlos Rodriguez knew all the in and outs of my new qx-80

Serraya Moayedi provided me with the best customer service and car buying experience I have ever had!!! From the moment I walked through the door the level of customer care was impeccable. I have never had a better car buying experience and would recommend Serraya and the team at INFINITI of Tampato anyone looking to purchase their next new or certified vehicle. #lovingmynewq50

Carlos Rodrigues took great care of me and also really good advice!

I’ve been a loyal Infiniti customer for about 10 years.I drove a used SUV off the lot and 5 days later took back in for a few issues that were broken when I bought the car... with the understanding they would be taken care of. I also purchased a 2 yr extended warranty....The team in Service has been amazing but were not able to get a “board” that runs the AC/Heat etc approved for replacement. Many buttons are sticking. Randomly the defrost comes on and it won’t turn off unless you turn the car off for a few minutes... I’m required to pay labor for the part to the tune of $300. For a car I just bought and was told all existing items would be resolved.Very unhappy - Completely frustrated with the lack of follow through. Again, this is not a service issue, this is a management issue.

What a wonderful experience!! Our family bought a new 2022 QX55 from Infinity of Tampa on 10/18/2021 and LOVE IT!! From my initial contact on social media to our meeting in the show room, Serraya walked us through the whole process and has kept in touch to make sure all is well. Her personal attention throughout the whole process made us feel like family and we are so grateful. She even made a special trip to Polk county during rush hour to ensure we had all of your paperwork in order. Our family has been a Chevy family for as long as Ive been driving and this experience has definitely changed us. From the sales department with Serraya and Bret to the financing with Maurice I highly recommend Infiniti Of Tampa. If you havent driven an Infinity yet...get to Tampa and ask for Serraya. Youll love it!!

I TOOK MY CAR ON FRIDAY BC IT WOULDN’T CRANK. WHICH I RECEIVED THE POOREST SERVICE FROM A REP NAME ETHAN.. WHICH I NEVER RECEIVED NOT ONE CALL UNTIL IT WAS TIME TO COLLECT PAYMENT THAT MY CAR WAS READY FOR $2300.. MY CAR IS DRIVING NOT THE SAME AND WAS DIAGNOSED WITH THE ISSUESWHICH I ADDRESSED.. BUT ON SATURDAY MY CAR IS NOT SHIFTING GEARS NOW THEY SAY ITS SOMETHING ELSE NOW.. HOW CAN THAT BE WHICH IS CRAZY BC MY CAR WAS DRIVING PERFECTLY FINE BUT THEY WANT ME TO PAY $2300 MORE.. THIS LOCATION ISIS NOT TO BE TRUSTED AND MONEY HUNGRY..

Terry was an awesome sales person, he was considerate and gave me space when it needed it. He listened to what I needed and was responsive. I am very happy with my new car.

Great service thanks for your knowledge and expertise Carlos Rodriguez

Every time I go for service/warranty work at this place I leave feeling like I’m Miss Demanding for expecting good service from a luxury dealership.Last experience: appointment scheduled and I requested a call back from service department to ask if I’m safe to drive the car or if I should have it towed. I never got a call back, even tho I called 3 times before the appointment. Come to find out my service guy left an hour before my scheduled appointment and didn’t care to notify me let alone returning my call. Fast forward two days later, car is towed to place for repairs and I get a loaner (that part was on point and a great feature). I picked up my car 10 days later with little communication and updates from service department. I asked for it to be washed as it looked visibly dirty when I got it back and I was given “I’m sure they washed it but I could ask them to run it for the car wash for you again” - awkward :(Just as I was about to get in my car I say jokingly “hopefully they didn’t leave me an empty tank” and the service guy says “I’m sure they didn’t drive it long”, I get in with my daughter and what do you know, tank is completely empty - double awkward. I go back to the guy and tell him this is awkward and I have an empty tank and he shrugs his shoulders and says we don’t keep any gas on property but there is a gas station right down the road. Really! What great news! After reading the question mark on my face he says..” I could ask for someone to go fill up a few gallons for you” - triple awkward and feeling like Ms. Bougie. At this point I’m thinking that I already waited long enough for paperwork and car wash and I should be headed home with my energy filled toddler vs waiting in the waiting room for another 20 min. Once in car, I called and asked for a manager who was on the other line and never called me back. I must have called infinity of Tampa at least six times in the 12 day period from scheduling appointment until day I picked up my car and not one of those calls was returned.I felt pampered at my old Honda dealership with complimentary coffee, water, car washes and tire shines: Infinity is falling short on customer service big time.

Had a great experience with my daughter financing her 1st car!! Max the GSM worked out a fair price and the finance manager Jacob Romp did a fantastic job! To top it off, coop went over the entire car with my daughter to make sure she fully understood how everything worked! I would highly recommend this team! This store has come a long way and has a great management and sales staff!

Good dealer experience. Sales personnel were great, finance was very helpful. Theres a coffee bar in the dealership if you are so inclined.

Great customer service from Carlos Rodrigues he went above and beyond

My visit at the dealership was fantastic. All of my questions were answered by Carlos and I was given a nice tour of the facility. Ultimately, I leased a vehicle from Infiniti of Tampa because of the people at the dealership as well as great product!

I have purchased a few cars at this location. I have always had good sales experience. I had a bad experience this past week when having service done. They where suppose to rotate my tires and stated completed on my paperwork. I have a scratch on one rim and it was still in the same place after service.

Great job by Mickey and the team! No more leaks and most importantly it is under warranty that Infiniti stands behind. 2004 G35 coupe 🏁🏁🏁🏁

After 3 trips to this dealership I was finally able to find what I was looking for, there was no pressure from the staff and each time I went they were very polite and professional.For the 1st time I can actually say I had a good experience at a dealership.

Steve took great care of me and also really good advice. I was in and out of the Service department with ease.

Great experience. I was greeted with a smile and enthusiasm. My salesperson went above and beyond to help me. I left with the vehicle I wanted, extremely satisfied!

Really a nice experience here. Great amenities and even a free drink. Got a alignment, oil change and tire rotation for 150 bucks

Michael and Eddie in the service department were kind and thoughtful. Michael greeted me with a smile & valued my time by offering me a loner car once he realized the amount of work my car needed. When I called to check on the status of my car, Eddie answered Michael’s phone and helped me. I’m aware he could have let me go to voicemail, but he was considerate and took my call.

My experience was great, I saw a vehicle online came in the next day Daniel and Maurice helped me achieve my goal, I will be back as a customer

Went in with my husband (both 21) to test drive a used Q50… not a single person would even speak to me. I am a mortgage broker and my husband and electrician, with excellent credit. Needless to say we took our money elsewhere. Terrible (non existent) service. If you’re a younger person looking to buy, this is not the place for you.

I definitely recommend this dealership! Max is so helpful!!!

Great job INFINITI Of Tampa your dealership continued the tradition of excellence we have experienced in our home state of NJ. My family and I were on a two week road trip with Florida being our second to last destination when at 20,000 miles the maintenance indicator went on. Knowing that our family would need to drive to our final destination then back to NJ, waiting to complete our service was not an option. I researched and learned that INFINITI Of Tampa’s service department received great reviews. We were able to make a same day appointment online which was already a plus in my book. My husband and I took our QX60 in for service and were very pleased with our service advisor Erika’s professionalism. She made us feel confident in our decision to take our vehicle in to be serviced at a dealership during our vacation. Especially with our extended family members telling us to just go to a quick lube and get an oil change. The environment all around from the valet that greeted us upon arrival, to the technician that worked on our vehicle,( in the customer waiting room there’s a glass window where customers can see the technicians while they’re working on vehicles) and the free car wash after service, which was definitely needed, was excellent. Thank INFINITI Of Tampa!

So I first got there I guy comes up ask me if I had a appointment a said yes he looked and said he could not find it. Then we went into the service advisor office no even said hi or anything so I went and sat in the lobby finally someone comes out and gets me we got to his desk he says some name I don’t recognize I said no I told him my wife had been there a couple of months ago. He ask me what I was there for and I said a alignment he said we didn’t have appointment I said I called myself to make the appointment. The vibe inside the dealership is so cool.

Recently purchased a vehicle for our son from Carlos Lima at Infinity of Tampa. Working with Carlos was very relaxed and he was a pleasure to deal with. His team were also very helpful, friendly, and professional. Peter, Brett, and Jake who were also a pleasure to work with. Would highly recommend this dealership and working with Carlos Lima. He’s a great guy!

It went well. We do believe a credit for the tires was something we should have gotten in our deal. The tread is ok but over 1/2 worn. Alexis was good Brett was also good, we were the most impressed with Maurice.

My vehicle was being serviced and I felt safe while there with COVID19 they practice safe distances. I appreciate the gentleman who assisted me, they have a cafe too! I highly recommend them.

Has to be the best Service Department in the city. Always helpful with any situation I may have. Even though I live on the other side of town, it is worth the drive to get the exemplary customer support they give.

Very disappointed when they delivered my used Infiniti and after they left I noticed that one of the remote keys did not work and also that the windshield wipers were both torn and unsable. When I called to have both problems rectified they declined stating that I was given a good price on the car and that they would not replace or repair either item. This was relayed to me by my sales rep., no one in management called or email to explain. Very disappointed and would not recommend buying a used vehicle from them

I had the privilege of working with Vladimir Zavala and he was a very kind and patient young man.He had a lot of knowledge of the Q50 and answered all of the questions and concerns I had regarding the vehicle.

They took real good care of us and was very courteous. I just wished they sold every brand of cars known to man so that I would never have to deal with any other dealership but them for my future purchases. They were that professional

Staff wasn’t friendly, stood there at reception 10 mins before even being acknowledged. One agent was finished with what he was doing and proceeded to do something else and had to be told to assist me. All this fir a new car that’s been giving me the same issue from when I first bought it! This will be my last Infiniti!

Jose Garriga was my salesman and he was knowledgeable, helpful and just an all around cool guy. I never felt any pressure to buy and he listened to my concerns. He worked with me to get a price I was happy with for my trade. I definitely recommend working with Jose and I will in the future. Infiniti of Tampa was great.Jake in Finance was fun and we were in and out quickly. I appreciate that it wasnt a long, drawn out experience.

Ethan my service rep was great. Service done in reasonable time. Price was ridiculously high but it’s the dealership. I’ll just go for simple routine services next time.

Im not really a fan of this particular dealership. I came in with an inquire concerning my vehicle vibrating when I reach a certain speed and routine oil change. I was informed because of the speed (60 mph) they may not get the same results as me. I understood. When my car was finish I notice it was only an oil chang perform. I asked about the vibrating and was informed because I got my rotors and brakes from somewhere else it was nothing they could do. I was offered no solution to the problem. I was leaving the same way I came. My customer service experience was not 5 star. The gentlemen who service me didnt even bother to address my concern I had to ask and than was provided no solution. Im looking at another vehicle Infiniti is not worth it.

The purchase of the vehicle went smoothly but the vehicle did not come with a physical key. Only the key fob. I was told that the key would need to be purchased from Toyota and it should $20-$40. I purchased a key from Toyota and it was over $100. A vehicle should come with a key or the dealership should provide one in my opinion.

I spent the better part of 48 hours of my life trying to give this establishment my money in return for a vehicle. I was given the run around by all the managers. One manager would tell me one thing, while another manager said the next. Julian Burt (manager) approved to have a 3rd party inspector came to their dealership to inspect a vehicle. I made the arrangements and paid the 3rd party inspector. Julian specifically told me to tell the inspector to ask for Brett Starling, however Brett denied the inspector because he was wanting to hide undisclosed damages. After asking why the inspector was denied after being approved, Bretts response was well we have our own techs that service the work - what he forgot to mention is he signs the paychecks of those techs so of course they are going to say the vehicle is in excellent condition. Brett then proceeded to make up a lie mid sentence and tell me ohh actually the car just sold... He finished the phone call by letting me know another manager would follow up with me (I guess he doesnt have the professionalism to fall on his own sword.) I worked in the car industry for 3 years, and never once experienced service like this before... completely unacceptable. Will be filing a complaint with the better business bureau. ohhh the cherry on top is the General Managers voicemail is full and the receptionist doesnt have access/ know his schedule. If youre going to purposely tell your receptionist to duck the call, at least give her a better excuse. The unprofessionalism is real at this dealership.

Carlos R. Got me situated and everything figured out in a timely manner and got me into my new car. Very much appreciated.

Excellent service and experience! Sales man Daniel, finance manager Maurice, and general manager Brett went the extra mile to make sure I left happy. Highly recommend them very good place to do business!!!!

Went to Infiniti of Tampa, they gave me the best deal on my car right out of the gate with no negotiations.Doesnt surprise me that this is why they are the biggest and best infinity dealer in the country. Best prices on cars in the area by far.

Brett, Terry, and Mike were outstanding! Very personable and communicative. Love the professionalism and focus on customer experience.

Eddie was very attentive and able to accommodate my every needs. He was one of the most enjoyable parts of the experience and I’ll definitely continue to return for servicing my car!

Best service in Tampa Bay. Steve Riley is the best service advisor I have ever dealt with. I would give more stars if I could. Dr. Richard Kantwill

I was immediately greeted by service advisor (Eddie Diaz) who had my car taken care of within an hour. New battery oil change tire rotation. Excellent service every time I’ve been there.

We’ve always taken our Infiniti’s to Tampa Infiniti for all of our service needs. Their prices are always very competitive and the added piece of mind go a long way. The service team has been great and always keep me up to date and offer great advise.

Serraya goes above and beyond to help out and make you feel at home! This is one car dealership I would highly recommend to anyone looking for a new or used car.. They follow up even after you buy from them, you arent just a number to them

I walked into Infiniti of Tampa Bay last week due to having a blowout on my rear tire. Not knowing what they could do for me since it had been two months since I purchased my vehicle. Well this gentleman name Rick Acosta, the service manager made me believe that there are truly good people in the world and providing exceptional customer service was his number one concern. I walked away feeling valued as a customer.

6 months after purchase of my QX80 and two oil change service later, I’ve got to say the folks at Infiniti of Tampa are on point with their sales associates and service department. The sales process was absolutely painless and they make waiting for your vehicle while being service a very comfortable one with a nice lounge and coffee bar. After owning a total of four Infiniti vehicles at this point, you could say we are lifers! A big thank you to our sales representative, Antonio for making buying my birthday a fun experience.

If youre looking for a new car? New or Used.... Look no more Go to Tama Infinity. Go see Sarraya Moayedi She will put you in your Infinity. The Most Seamless transition we have ever experienced. A Tranquil Clean, and most professional atmosphere to conduct business in. We have 2 infinity cars...and Going to get #3 for my mom. We found our New Home with Infinity of Tampa.

Great service truly an excellent customer experience in solving my issues with my QX80. The repair was done very quickly and looks good.

I recently had to bring my vehicle to INFINITI of Tampa to have my tire repaired, and ended up being able to take care of other issues at the same time, thanks to Ian Quelle in the service department. Ian truly took care of me. When I purchased my vehicle, I invested in a protection plan that covered anything tire and wheel related. INFINITI was unable to find it in their system, at first, but Ian was very professional, very patient, communicated with me every step of the way, had me in a rental for the entire time needed which ended up being about two weeks. I ended up paying zero. What started out stressful ended well due to his great customer service.

I have been a customer of this location for several years and always feel confident that my vehicle is being serviced in the best way.

Extremely grateful for Coop! He made my first car purchase seamless, and most importantly helped me find my dream car!

All of the staff was great!! I want to give Alexis, the Sales Mgr, and the Finance Mgr a special thank you! You guys made the car buying process easy!

I went there for my car to go under regular inspection and maintenance and I told them that my trunk wouldnt function under heat but in shade, it works fine. When they offered to have it fixed, but at an expensive price, I said I didnt want it. After I came home, I found out that the trunk is now just completely locked and not functioning. I have no idea what they did and why they messed with it after I told them not to, but this is not right. Im starting to think they did this on purpose to scam me out of my money.

My second visit was better than the first. I went in for an oil change and asked them to check on a low tire pressure reading I was getting. The service department discovered a nail in my tire, patched it and gave me a Managers discount of nearly 40 percent off my total bill. Thanks, Ian for the GREAT customer service!

Eddie my technician always gives me a warm greeting. He is professional and informative.

In the beginning this place was good until they get your car in their possession. They fixed something that was irrelevant to the car. We spent $1600 and the car is still not fixable until today after driving it home. when we went back again to get it diagnose, they claim it was something else and it would cost us another $1300. They should have refunded us the $1600 which has nothing to do with the car and fix the issue at their cost. Mind you I had to rent a car and Uber around for over 2 weeks! The Service Manager Rick provided poor service and talk in circles and never return our calls or kept us in the loop. We had to call the GM to complain for him to call us back. We would always have to call them and asked for an update. Worse customer service ever!!! We went to another Infinity dealership and they advised us that what this location did is unacceptable and should be reported. This place is just in it for the money. The car is still not fix and sitting in our driveway. We are seeking attorney to file a law suit.

I have been trying to get a response from the service dept about my warranty to move forward with fixing my car for over a month (I took my car in June) and nobody has called back after multiple voice messages and an in person visit. Even the service dept manager has not retuned any calls even after the front desk assistant left 2-3 messages for him to give me a call back. I have been a customer here for a while and never had an issue until now after getting a new service rep. I will not be returning.

Michael was awesome. He took the time to listen to what I wanted and went to bat for me in negotiations. I love my new Q50!

I purchased my new car online from another state. This by far has been the best experience I have ever had with a car dealership. I was pre-approved for a loan, but the finance department worked to get me a better rate. When arrived to pick up the car, I was treated like a rock star. The only thing missing was the red carpet. Daniel Yebra, sales advisor; Maurice Locklin, finance manager; and Brett Starling, General Sales Manager, really went to work on this deal for me and they are simply the best. Transparent, fair and accommodating. Thank you all for an amazing and efficient experience. I love my new to me car!