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American Car Center
10013 N Florida Ave, Tampa, FL 33612, United States
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American Car Center
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Li
Review №1

Amazing people here ! They help you to the best of their extent !! You won’t regret coming here

Da
Review №2

Easiest best most enjoyable experience buying a vehicle I’ve ever had. No hassle no haggle everything was straight forward. Staff Jose Garcia, Mr Rivera and Chris were the best. Clean reliable vehicles

J
Review №3

This was an amazing place. I was given the best information about every vehicle I had questions about. Very fast and friendly service. Don’t forget honest as well. Shout out to Chris who had made the experience even better with knowledge that he had. He mad things swift and easy and overall a very smooth stress free day at the car dealership.

Ki
Review №4

Perfected Perfection, A.I got nothing on Chris... Blessings be upon the whole team. Recommended services.

Ke
Review №5

Great customer service. Warranty with car. It was easy and I don’t spend all day at the dealership. Thank you for being so kind.

Mi
Review №6

The experience at the dealership was AMAZING and the people was very nice and professional. Now, Customer Service is VERY rude, VERY unprofessional, VERY disrespectful and shows NO compassion or empathy for their customers. I would NEVER recommend this place to anyone, not even my worst enemy. My Son and I had bad experiences with the Warranty and Service Dept. We dealt with Tressie (warranty) and Mr. Simmons (service). If RUDE AND UNPROFESSIONAL had a face it would be these two peoples face as the picture. I could not believe the level of DISRESPECT and UNPROFESSIONALISM these two shown was truly a BAD reflection of the company. I’ve worked in Customer Service jobs for 32 years and would NEVER EVER allow my customers to feel the way I feel now or even be treated the way we were treated. I always give good feedback and reviews when the service is good BUT this is the first time I’ve ever had to write one like this.

As
Review №7

In the process of getting a car here now. Working with Mark, so far so good..🚘🚦⛽

An
Review №8

Chris Sparks is thee best salesman. He is always willing to work with you the best he can and will do everything to make sure you get a car you love, that’s in a reasonable price range with reasonable payments!! 10/10

kh
Review №9

My experience with the guy Chris that help me out so much he was the best guy thank you

Jo
Review №10

The best buy here pay here in Tampa. Ask for Chris or Hunter. Great team.

Ke
Review №11

Chris worked really hard to help me out he’s awesome

Sk
Review №12

Chris the sales associate who helped us was amazing. The whole process was simple and fast. Walked away with the car we wanted!

al
Review №13

This place is awesome efficient and the cars are top notch Hunter gave a wonderful experience Rudy was great in the finance department they are very willing to help and I recommend any and everybody to come and get a fabulous experience

Mi
Review №14

Great place helped me get a noce car after mine broke downLoved working with Chris

ya
Review №15

The best place you can buy a car I recomend 100%

Ch
Review №16

Contacted chris through messenger and he gave me all the info i needed. proud to say i left with what i wanted in 3hrs with no issues.. if u are looking to get into something fast. come see them asap

Ay
Review №17

Christopher was such a joy to work with, he knew exactly what I wanted and he was able to provide that! Will be recommending this dealership and Chris to everyone I know!

Ni
Review №18

Service from Chris was nothing short of supweb. Quick, easy, and no headache at all. I would give 10 stars if i could.

Cr
Review №19

Great place. The salesman Rudy was awesome. Helped me along the way and car buying enjoyable for once. I will recommend this place and Rudy to everyone I know looking for a vehicle.

Sh
Review №20

Rudy and hunter were really helpful in choosing and buying my 2016 kia forte

Ni
Review №21

I was very nervous about going to get a car, just knowing that the process can take forever and you may end up with nothing. I called first and spoke to Brittany and she said to just ask for her when we got there. She was amazing!!! Within 10 minutes she was able to let us know what we qualified for and within an hour we were all done and set!!! I am so excited and in love with my new car!!! Thank you so much Brittany, you were wonderful!!! I will definitely be handing out your card!!! Highly recommend this place!!!

Ti
Review №22

I came in yesterday, Joe got me all taken care of! It was fast, and quick! I’ll take quality over quantity any-day! If that’s you too- go down to American Car center today!! Thank you such guys!!

Ru
Review №23

Great experience from start to finish. I got help from Chris, Hunter and the man Rudy wrapped everything up and made sure I got a great deal. I got exactly what I was looking for. The process itself was very simple. Don’t sleep on these guys, they will make sure you leave a happy customer!*UPDATED MAY 05/01/2021*Well I had a great experience up until about a week ago. My 2015 Hyundai Sonata broke down before I could even get to work one Thursday morning, this company has done nothing to help me. I originally called and told them about my situation the same day, but I had to pay money out of my own pocket to get it towed to a local firestone to have it checked LOL. Nobody told me there was a recall on my car until the second time I called to follow up which was that Saturday...why didnt she tell me when I first called? So they also wanted me to pay to have it towed from Firestone to Hyundai wooh LOL...Oh by the way they contract with enterprise and dont take Chime so I couldnt even get a rental car because of that, thats a bummer because I have a Visa Chime secured credit card but whatever. I emailed the individual who sold me the car right away about what happened and there was no response in a week because he was on Vacation so I went up to the actual location today (because I work all week like regular people) and again...nothing was resolved. I understand you cant control what happens to the car once you sell it but how can you sell a leased car that had a recall on it ? Hmmm I dont know...Then they expect me to finish paying my down payment of $1250 when I have no ride...hilarious. Oh yeah the customer care center in corporate is closed on weekends...why? People work all week. So now I have to wait until Monday to get an answer? HA. I hope I can cancel my lease and get my money back because honestly there was no urgency to help me when I arrived today to address my situation today. Id rather take my hard earned money elsewhere.

La
Review №24

Chris did an amazing job getting me a vehicle ask for him.

Ke
Review №25

Chris got me in and out wasn’t a headache needed a car fast and he made sure of it!

La
Review №26

Chris was very helpful as was Rudy. Looking forward to my new car.

Da
Review №27

I came in and Brittany reed assisted me. The process was amazing. She explained the whole process, very sweet and knowledgeable. I love my new car. The cars come with power train warranty. Security. I recommend American car center. !!! Come up and see Brittany reed.

Ca
Review №28

My concern about this company is that the dont communicate well with customers. I dont like the fact that when you make a payment a receipt isnt mailed out to you. I feel that I have too chase you down just to talk to someone. And when you do get someone on the phone they are rude. 😠 😠 😠

ca
Review №29

Best car buying experience. It didn’t take long, low down payment, and great customer service.

Ma
Review №30

Very helpful and it was quick fast and easy.

Ka
Review №31

Total scammers. Was told nothing was wrong with the car, everything works. Made a special trip 2 hour drive to find out, the trunk dont open because of a the windshield overlapped. Cobb webs inside the engine, and the gear shift on the floor. After they tried to lie even more, there was no budging. And added, someone will buy it!!!. Also there are salesman that dont exist, ( who did you talk too?) Oh, their off today. I said lets call them, ignored. (Only to confirm the prior phone conversation). Why cant people just be honest for a change? Dont know of any, especally car dealerships, not a one. All have same the lines. DONT WASTE YOUR TIME OR HARD EARNED MONEY!!! ☮️

Kr
Review №32

Joe Rudy & Hunter were all beyond great very helpful made sure we got into a safe & roomy car for our family thank you guys so much !

Al
Review №33

Brittany Reed was an amazing host here at American Car Center. She approached us with a big smile as soon as we walked through the door. It was amazing, quick process. She was very accommodating and positive. I recommend coming in and seeing her directly.

De
Review №34

Im referring to the American CAR Care in Brandon Florida Location on 301 and Adamo drive in particular. Had a fantastic experience buying my vehicle from American Car Care. Willie Folks is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Willie as well as working with Jason the finance manager if youre in the market for a new or slightly used vehicle. Please go see those two Gentleman at American Car Care In Brandon Florida

Sa
Review №35

Christopher was Amazing a joy to work with.....

Di
Review №36

I Have To Give A Big Thanks To Brenda!!! Shes Amazing!!! First Time Buyer And She Helped Me Find Exactly What I Wanted And Needed As My Christmas Gift To Myself!!! Amazing Customer Service And The Car Suits Me So Well!!! Thanks Girl You Dont Know How Much Of A Blessing You Are!!!!

D’
Review №37

Of all the times we’ve visited other car dealerships, this one has been THE BEST!!! Let’s start with when me and my husband first pulled up. We got out and started looking at the cars on the lot, Rudy came out, greeted us, asked us a few questions, then told us he’ll let us look around and if we have any questions, he’ll be inside, which we loved because we hate when people hover over us when we are looking at the cars. Then we went inside to talk to Rudy. He was very friendly and polite! He told us everything we needed without leaving out any details! Being that, we came back the next day, and brought all our documents and got approved! And not only that, he really showed us that he cared about our situation. We were in a car that the transmission was going out, he wanted to make sure that he got us in a new car! I’m blessed that we came across Rudy in the time that we did! I would and do highly recommend anyone looking for new and reliable wheels to go into ACC and definitely ask for Rudy! He puts a new meaning to Car Salesman! Thanks Rudy!!!

La
Review №38

I would like to thank John for all his help!! He was awesome, patient, and kept it real with everything. He made this car hunt experience so easy. Unlike past experiences, he was always available whether it was via phone, text, or email. It was never no pressure with our decisions during any of the process. He showed great customer service, and kept us first in this process even to come in on his day off to accommodate us! He listened more than he spoke, so that he was able to get an understanding of what was needed. He was down to earth, easy to talk to, and even quite funny. So i def recommend, if your looking for a new ride, stop by and see John, you wont regret it!!!

Am
Review №39

After reading reviews on a few different car dealers including this one, I was a little skeptical but I chose American Car Center and the buying experience was amazing. Rudy is awesome and he can work with almost ANY situation that you walk in with. He got my husband and I into a beautiful car and we couldnt be happier. He will make your car buying experience hassle free and pain less unlike most other dealers. The down payments are low and the entire staff are very helpful.

Ce
Review №40

Just bought my new car today and I love it!!! Its clean and it runs great. A special thank you to Brenda Castano for helping me find a car thats the perfect fit for me!! Your customer service was amazing😊😊

Ve
Review №41

I had went through a hardship and my credit dropped I went in willie the manager helped me and got me approved and I’m more than satisfied with my new car. Thanks for everything

Je
Review №42

Brenda is very nice and helpful. I was unsure about the process but they work with you and they are understanding. Definitely check them out. The whole process was easy.

Ar
Review №43

Have my daughter in law a great deal on her kia

Fa
Review №44

This place is absolutely horrible!!!! Your not financing a car your LEASING it!! Then when your done leasing it you still have to pay residual to get the title!!! They overcharge 5 times the car is worth!!!!! Rediculous!!!!!

He
Review №45

Rudy was so amazing. Talk about such an easy process for getting into a car. Ive never been approved for anything new. Rudy got me approved for a 2014 Dodge Avenger. Thank ypu so much. One happy customer for sure. 😁😁😁

Ca
Review №46

Amazing experience!! Brenda was super helpful and very sweet. They answered every question we had and were patient with us. Their not pressuring at all very layed back. Thanks to Brendas amazing customer service I walked out with a great car !!

Ja
Review №47

My sales person was Rudy Rivera and he was absolutely wonderful! He put up with me asking a million questions for months yes months not once getting aggravated or ignoring me! Today I purchased my car with low miles and a 2 year warranty! Rudy showed me the cars I wanted to see to help me make a educated decision on which one I wanted! If you’re in the Tampa area go see Rudy at American Car Center!!!

Se
Review №48

ZERO STARS! DO NOT GET A CAR WITH THEM!! They are crooks and will 1. Lead you to believe that you are financing USED cars BUT your contract will say LEASE! 2. They will grossly over charge for a car that isnt worth the price.They scam people in need. I was in a tough spot and needed a car fast and they took advantage. I traded the car I got from them in and now they have put on my credit report that I havent paid my bill in over 30+ days for a car that I dont even posses anymore! UNPROFESSIONAL!!!!!!!

De
Review №49

Brittany said she could get me a car. And she did just the color make and everything I wanted her and Sonya did. The whole experience was so good I would recommend them to everyone. Thanks for the car yall 😘 did a good job

Br
Review №50

This is the worst car company to buy a car from. They gave a car worth $5,000 and charged me $21,000. The fule pump went out right after we bought it. They wouldnt fix it. Then my car got into a wreck and was no longer driveable. I DONT even have the car anymore and there still calling me wanting a payment.. worst experience of my life. My family and friends will never ever go there for anything. You should do the same

Ka
Review №51

Came here to get my first car and Brittany was so helpful! She got me in a car with no problems. Thank you so much!

Ro
Review №52

It was awesome!!!!! We were there for only about 45 minutes, the salesman and manager was very polite and was a pleasure to do business with. And I got a nice vehicle for only $600 down. I definitely would recommend this company to anyone who is looking for a nice used low mileage car, low monthly payment and a 3 year warranty. And no credit check! Trust me you want be disappointed.

R
Review №53

Worst place I have dealt with. With this pandemic going on i have no job and I can’t get ahold of anyone. They think it’s a joke but I will not be making any payments since they are not willing to do any arrangement and just want too play hard ball.So it’s on them. The vehicle will sit where it is. So sad they do business like this. I regret coming here. I hate American financial

To
Review №54

This place is great. Rudy is very helpful and they have a great variety of good cars. They are willing to work with you. I recommend this place to anyone looking to get a great deal for a great car

Gi
Review №55

Brittany helped me get into a new car . She did not hassle me and she was extremely helpful. I would recommend her to anyone.

Tr
Review №56

HORRIBLE AVOID THIS COMPANY...your basically signing your self into a situation that your going to need an attorney for like my self. American car center gets old wasted cars wipe them down then over charge people. They have there fake bank loan place and lie to there customers to make it seem as if there connected to something large. They sell lemons as cars i can go on and on. I wouldnt tell my worst ENEMY to get a car from this lied company that im sure eventually everyone will no the truth about them very sad,TRASH!. if i could put zero stars trust me i would.

Je
Review №57

When I first heard that the American Car Center would work to get me in a nice car even with a lower credit score, I was a bit skeptical, as most would be. However, working with the sales associate Rudy, I was able to get into a beautiful new car that I love. Thank you American Car Center for exceeding all of my expectations. I highly recommend this place for anyone looking for an affordable deal on a car that will last!!!!

Ni
Review №58

Brenda is the best. Very well spoken very well mannered knowledgeable fast eager to take care of the customer by any means necessary would recommend her anytime

Er
Review №59

This place has great customer service. Rudy was awesome and very helpful. Got me in a car with low miles. Process was quick. I would recommend this place to anyone. Ask for Rudy

Mi
Review №60

Rudy is the Best!!! Did the impossible! Would definitely recommend this dealership and Rudy is my guy when I need a new car. Beautiful cars on this lot

De
Review №61

This is all a scam. The car insurance is awful and most likely not real because I have yet to see paperwork on the insurance but they are still taking money out of my bank. I do not have a contract and have yet to sign really anything. Also got conned into a payment. Guy said that the payments were monthly about 310. At first I thought that was great until my first bill said 575 and some change. No it’s 290ish dollars BIWEEKLY. You have to PAY BIWEEKLY PAYMENTS😡😡 PLUS 104 for insurance. Read the business better bureau reviews before making any purchase they truly are the worse and I regret coming here. Most comments on here are from their employees or people that used to be employees there.

Mi
Review №62

I just bought my first car from Rudy and I couldn’t have had a more pleasant experience! He’s honest, straightforward, and is motivated to help you get what you’re looking for!

Ro
Review №63

Rudy is the best!!! He will take care of you. I drove away in a nice car and I am so happy. Best customer service in a long time.

Ma
Review №64

Rudy was awesome!! Love this place they got us right into a reliable car and made it an easy process. I recommend Rudy 100% again awesome guy!!

Ch
Review №65

Im a very happy customer and I will recommend EVERYBODY to come . I needed a car and they bend over backwards to give me a great car with low miles. Joe Moreno was a wonderful sales man and very helpful. Go check it out

Ca
Review №66

Brittany is amazing and one of the best sales associates.Very professional and knows how to get you a great price.

Da
Review №67

Do not go here bladamir will miss lead you. Me and my gf uber there beacuse they advertise 1500 down maximum which is the furthest thing form the truth. Mind you i called 3 times before going to make sure i didnt get the run around the lady rosa come up to us says shes the bank lol and then demands 3500 down and a 500 dollar deposit so 4000 down which is only a deposit dont waste your time here.

Be
Review №68

The service was excellent... I came to buy a car an salesperson Brittnay was very professional. No bull

Ta
Review №69

Rudy is definitely the go to guy!! Hes an honest guy looking to help and not just looking to make a quick buck. I will be referring friends and family to see him. Thanks so much Rudy you have no idea how much this means to us.

Za
Review №70

Had an amazing experience here! Moe helped me find the right car for my price! Everything was so simple and easy! So satisfied with there process and there warranty is great to have! ❤️❤️❤️ Thank you Guys!

Fr
Review №71

Rudy was a great help and I will recommend anyone to go see him if they looking for a new car and a quality car and American car center is a excellent place to get a car......

Ta
Review №72

From the beginning to the end it was a great experience!!!!! Moe was the best! He didnt try to put me in what he wanted to sell he did everything he could to make sure I drove away with the car I wanted and I did! He constantly asked me if I was happy with the car and he made getting a car a pleasant experience and not a bad one!!!!! Thanks Moe and American car center!!!! Im referring everyone I know!!!!

be
Review №73

Dont bother paying attention to their ads or even calling ahead and giving info before hand. They will lie & tell you they can work with what you have just to get you in. Meanwhile while other people come in they are telling them a completely different story. They say 500 down but in reality youre looking at 800-1500.

Br
Review №74

Brion was awesome. Very informative and honest from the start. I will recommend this place to anyone looking for a fresh start.

Fi
Review №75

Amazing customers service. Everyone is attentive and courteous. The salesman are knowledgeable and does whatever it takes to get you into a vehicle, the process is short. All you need is a job, pay stubs and you ride. Highly recommended.

Ca
Review №76

Great people, very up front easy opions fast service my salesman John (Romeo) very honest salesman blessed my day! Came in looking for King of credit and he made me feel like Queen, got my car next day! So so happy best lot on Florida Ave! Come see!!! Sonia she will get your finance!

Ma
Review №77

Rudy was awesome! Got us in a car same day and was very helpful with picking out a car! Thanks alot for the help Rudy! If anyone goes here, request him.

An
Review №78

This was by far the best car buying experience I have ever had. This is coming from someone who has only bought brand new cars at big namebrand dealerships. I am so happy with the high level of service that I received and the attention to detail. Moe and Sonya went above and beyond to make sure that they could make it a doable deal and that I could have the car that I wanted. Please do not hesitate to come on down and see either one of them. They will take amazing care of you and you will be mine blown to the level of service that they provide. Tell them Angel sent you LOL I look forward to buying all of my future vehicles from them.

Sh
Review №79

Thanks American car center for all your help I love my new car very good service and very fast!!!!Thanks for everything brittany

Vi
Review №80

Well let’s start off I went in looking for a new car I was currently with another buy here pay here before going with them and they promised they would help me get out of the other dealership and switch with them.. Well I ended up getting a 2013 Chrysler 200 and I when I went me and my roommate signed for the car well I ended up loosing my job a few days later but my ROOMMATE was still gonna pay for the car well they had me return the Chrysler and they had my Chevy impala on there property never called my old dealership to send it back to them instead the salesman was driving my car as his personal car and put a extra 25k miles on it and not to mention my trunk was all tore up like they were trying to hide things in my trunk I have photos and videos of it all but needless to say they gave me 500 back from my 750 dollar down payment Because I put 4K miles on the Chrysler but they put 25k on my impala so needless to say I will never EVER EVER GO BACK TO AMERICAN CAR CENTER thank you:) if I could give 0 stars I would.....

Am
Review №81

Rudy was extremely helpful! Low down payment, affordable payments. All with credit in bad shape

Av
Review №82

Rudy is a great asset for your company! Helped me out in a timely manor and made sure I got all the features i wanted in my vehicle!

Jo
Review №83

Do not buy cars here they rig up the car and shut it off so it won’t start for being late not even a full month!!

Ci
Review №84

Rudy is the most greatest person ever! I love his customer service, he worked with me through everything. He works very hard!

Ce
Review №85

Brendaaaaa ! Was amazing and helped me get a car FAST! I WAS IN AND OUT !!!

Fr
Review №86

Looking to get a car looks like they have a nice collection of nice cars

In
Review №87

Rudy and Joe were amazing!!

Er
Review №88

Mo was so helpful with getting us into a car we love! He set realistic expectations so we had a clear understanding of the contract we were entering. Thanks Mo & American Car Center!

Qu
Review №89

I’ve Been struggling for MONTHS without a car and i definitely ended up in the right place. Rudy put in personal effort to make sure I didn’t settle for anything. He worked around every difficult circumstance and when he says he’ll help you HE WILL REALLY HELP. I am so grateful and thankful. Go see RUDY !!!

An
Review №90

I bought my car from here and up until now my experience has been amazing. Ive had my car for quite a while now and this month I ran into a difficult spot while my health and other family issues so I called to see if there was anything that.coukd be done to give me some relief and still be able to handle what I needed just to be talked to like I wasnt even worth the effort. If fact I was told they would pick my car that I pay for on time every month if I couldnt make my payment end of story. Great way to treat our veterans families I guess they never fell on hard times. Think twice because they have no compassion.

Ti
Review №91

Rudy was a expectional person he will do all he can to get you into a vehicle i will definitely referee people to American Car Center 5 Stars

Ro
Review №92

I was surprised how the service was actually. Normally at used car lots you have shady salesman. Ricky had me laughing the whole time and it was definitely one of the better experiences ive had. 10/10 ask for Ricky when youre there. Hell get you approved

Da
Review №93

I had an amazing sales person his name is Rudy Rivera.this gentleman works with you and makes sure you leave with a car.I recommend this. Dealership to anyone and everyone.

Bo
Review №94

I just left her buying a Kia and man I was so amazed you will not be disappointed I promise you!!!! When you go there ask for Rudy he is a great humble guy he will really take care of you I promise you that!!!

Mi
Review №95

Happy to have got a car but was not a pleasurable experience for what I had to go through and was upset I wasnt even offered at least a full tank of gas to reimburse what I put in the first car or the money I had to pay someone to get me up to St. Pete just to get another car that ran properly. Didnt really feel much sympathy from anyone for my troubles.

Ba
Review №96

Rudy is very helpful & a great asset for your company! He told me I would drive off the lot with a great car

Lu
Review №97

I have to say that Rudy Rivera helped me into a new car and with low mileage and low payments a month. so if you want a reliable vehicle. Call my boy Rudy Rivera and he will hook you up as long as youake $1800+ a month.

Ka
Review №98

Ricky was very knowledgeable and helpful! 10/10 I would recommend him to friends and family 😁

Sh
Review №99

Run Forest run!Avoid this place no matter what you do!Worse than the buy here pay here lots. They dont sell cars, they lease them then expect you to pay a HUGE payment at the end of your lease period. HUGE RIPOFF!! Crooks!!

Sh
Review №100

Rudy was awesome. If you need a great car go see him.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:10013 N Florida Ave, Tampa, FL 33612, United States
  • Site:https://americancarcenter.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_term=floridaave_tampa
  • Phone:+1 813-333-1078
Categories
  • Used car dealer
  • Car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:10AM–7:30PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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