Purchased this 2013 Cadillac ATS at the end of April of this year, 2021. The very next day after purchase, the check engine was illuminated. Only thing the service station did was “reset it” so it wouldn’t show. I’ve been to this service station every month since I’ve gotten this vehicle. Lo and behold, after a new battery, new ignition coils, one oil change—transmission goes! They do not cover rentals so now I am unable to get to work! Haven’t even had this car for 6 full months yet! Never again! I do not recommend this company! They continue to put bandaids and bubble gum on your issues and expect a deductible depending on the “warranty plan” you have with them! Beware! Or just stay away! I’ve learned my lesson and they will see me in court very soon!
This is one of the worst places to finance. DO NOT FINCE WITH CAR CREDIT. They will patronize and not be professional. The interest rate is EXTREMELY HIGH. when you ask questions to teach other people, they dont know how how to use professional words to describe the finance process correctly.
So I have a 2012 c250 Mercedes Benz I purchased from this dealership .. I bought the power train warranty and all … I’ve had the car now for almost a year, ever since I bought the car it’s had an issue where the engine seems like it wants to break on start up .. I took it to a master Mercedes Benz mechanic around 90k miles and he explained to me that the car was in need of a CAM PHASE ADJUSTER .. so a week later I take it to service and let them know the issue, the mechanic I spoke to also knows the issue prior to this,, they brushed it under the rugg … I been in need of a tune up and it’s never done !! So here I am 122k miles and I keep telling them the issue, so finally it gets checked and the woman says to me that it is the CAM PHASE !!! But now I’m over miles and they won’t cover it !!!Here in the waiting room a notice a kind woman with the same car as mine same issue and she been here since they opened I got here late and my car was done before hers!! She explained to me that the woman was so rude to her also and that they keep ignoring the fact the car has this issue … so I’m guessing there waiting for her to be over miles too so they don’t have to fix it .. that way they can give her the same results as me …..Lawyer time !!! Enough is enough ! I dont recommend anyone I REPEAT ANYONE ! Come here and buy a car .. your better off going to manufacturers dealership !!!
This place is not worth your money or time, rude staff, I literally bought a Ford fusion from this place...Ive been having issues with the fule pump, the car turns off on me while I AM DRIVING ON THE ROAD WITH A 2 YEAR OLD...NOT SAFE AT ALL FOR A SINGLE MOTHER I cannot even use my AC because if I do the car shuts off. Its incredible how Ive even told them about the issue and they still have not yet fixed it.The staff is incredibly rude and one of the ladies in the trailer had the audacity to throw the papers to my father In law..when he told me about this I was ferious, if I were there I could assure you they would have been put in there place...after Im finishing paying my car off I will GALDLY NEVER return . I am have also been looking at the reviews from others and its funny to me how they only respond to those whose rated high.....sad really
Would never recommend anyone here. They told me they report to credit and 1 year and 5 months later I went to trade my car and they told me the car is no where on on my credit, I refinance it 3 months ago and that was the only thing showing from my car . I was paying this whole time and they never reported it . If you care about your credit dont ever buy from them.
This is one of the most dishonest car dealerships I’ve ever dealt with. They will waste you time and money. After the salespeople swarm you and throw business cards in your face, they’ll show you cars other than the one you came in to look at. When you say you’re not interested in those, they’ll tell you the car you want is “going in for service” and you can’t test drive it. If you try to put a down payment on it, they wont let you because “If someone wants to pay cash for the car, we have to sell it”. I WANT TO PAY CASH FOR THE CAR!! Then after 10Days of saying the car still isn’t ready, they’ll call and say they can’t sell you the car and don’t have a reason. Their sales manager is not a people person and they are discriminatory if you are not Hispanic. If you see a car at this dealership you are interested in, pretend it doesn’t exist. Because it’s doubtful you’ll get it and you definitely won’t get the deal that you’re looking for. What a joke this company is.
I recently had to make a car payment on behalf of a family member because they would not be off of work in time to make it before closing. The lady at the front seems to be courteous but the taller lady in the back is extremely rude and unprofessional (not my first go round with her). The taller lady seems to be unaware of the vehicles that come in and out, as she assumed that my vehicle was that of my family member and began to speak in a unprofessional tone. I explained to her that the particular vehicle in question was mine and she proceeded as if in disbelief. I would recommend that she pursues further training in customer service. Your attitude can be your next client or turn away a potential client.
This is by far the WORST place I have EVER dealt with. These people take full advantage of people that need a vehicle, but have less that perfect credit. You are at their mercy. The customer service is beyond HORRIBLE!!! The person in the collection office is RUDE, CONDESCENDING and IMPATIENT! She is automatically DEFENSIVE, and talks over you, doesnt let you get a word in edgewise. When you snap back at her, she gets a serious attitude. And dont ask ANY of them to repeat a statement due to my not understanding them due to their accent!!! They act as if you committed a crime! I can not wait for this nightmare to end!!! Customer Service Training is needed here! Its not always what you say but how you say it. I pray the collector lady is never in my situation. If she does fall into financial issues, I wish her a better person than she was to me. With that being said, I do not recommend this place...
They performed me a hard inquiry without even showing me the car and they lied to me saying it was a soft credit check but it dropped my credit by 12 points. Then they made me wait for an hour while the manager checked the documents.I ended up buying at a different place with better rates.
If you’re looking for a CAR DO NOT go to Car Credit they are bad communication And all the workers are Spanish to act like they can’t help you they treat you like you don’t know nothing and if you miss one payment they want to repo your car other place or not like that they are the worst car lot ever and they want you to put more down payment on a car that don’t worth that much to pay for yes they have a nice car but they are ridiculous pricing for a use car for a used car you can go to a new car lot for the price that they got and better customer service better pricing and better down payment on a car so Car Credit is not for me once I pay off my car I no longer want nothing to do the car lot again
Great people greats cars...thank you Yosh ....very happy with our new car...
It’s A very good dealership ! There services is very incredible & Phenomenal good working people, I’ll recommend everybody to this dealership !! Once y’all get there ask for “Yosue Quinones” very good person knows how to attend people !!
Yosh was awesome took great care of us and the people here were equally awesome...
Wow!! This place is awesome, and the staff is professional and super nice. I got a great deal on a beautiful car. Miraliz (sales clerk)she was the first one to welcome me and my husband. She was above and beyond along with Mrs Jenny and all the staff THANK U CAR CREDIT!!!! 🙌 It was fast easy and so worth it !!!
Yosh was great! He was nice and patient. He wasn’t pushy or an annoying sales person. He wanted what was in our best interest. Def recommend him for anyone I know!
This is the 3rd car i buy here really good customer service Yosh is the best sells rep here highly recommended
I have a very good service and a very good car bought from yosh quiñones a really nice guy and he gave me a very good price thanks yosh
Got out car today from car Credit! Yay Thanks so much to (Josh) great customer service from his part. !
Yosh did a great job getting me get the truck I wanted for a good deal, bought my 2nd truck from here today. So appreciate Yosh and Car Credit for helping me purchase my second vehicle !!
Yosh IS THEEE BEST HANDS DOWN, He Got Me A Good Car For A Good Good Price, Definitely A Good Dude And Better Salesman.
Yosh was amazing in helping my close my deal. He helped me through the whole process and made sure everything went smoothly for me.
Josh was an amazing car salesman. Listened well to what we were looking for and did a great ho.
Josh was very passionate with me and help me get into a nice car
I Am So Happy With My Services Today With Yosh, I Really Thought I Wasn’t Going To Be Able To Leave Off The Lot Today But He Really Made It Happen. Thank You So Much 😊 Go Here It’s Highly Recommended They Really Go Out Their Way.
Yosh was an amazing help and he got me into a car in minutes after car shopping got a 2014 from a 2006 love it love the employees war welcoming and a major help to someone with credit issues....must come here to get your next vehicle
Great service, works with all kinds of credit and the personnel was great with us. Definitely recommend, ask for Yosh, great sales representative.
Bought a car there in and transmision was bad and they gave me a 7 day return and did not want to give me my money back
Yosh was very helpful and made everything work for us we are very happy and found exactly what we were looking for. We have bought from here before and we will back again.
Bad services one day late on payment and there want to take your car eye on that not a good service to work whit costumers
Great guy he will put you in a car fast
Josh Was So Nice and Helped me everything I needed. He really works with you! Even though the process was long he made my experience great. Highly Recommend.
I purchased a car from these people about a little over a week ago (William was my sale person) and the car has been in the mechanics ever since! Not even a day after driving off the lot the speedometer stopped working and my brakes were making a ear wrenching noise... they agreed to fix these issues at THEIR on site mechanic shop & if I could give both of these areas zero stars it would more accurately represent my experience with this dealership... the mechanics have given me my car back 3 times claiming they’ve fixed the issue to no avail. My car is currently still in their mechanic shop as i type this and they have given me no update on when I should expect it to be done... horrible customer service. If you want a hassle free car buying experience take your hard earned money else where! STAY AWAY FROM THIS DEALERSHIP, THEY ARE NOT HONEST.
I had an amazing experience here at Car Credit Tampa, East Hillsborough location! Yosh was great, he helped me throughout the whole process and hand picked a vehicle right for me, in my price range! Daniela was fantastic, as she helped me find the perfect car insurance too! The process was smooth and definitely memorable as I left the lot with my FIRST CAR! Thank you Car Credit for the awesome experience, and most importantly my beautiful Chevrolet Sonic.
Horrible horrific customer service or the lack there of they are liars they are scammers stay clear!
Be far the worst dealer ship, the staff is amazing they really do help, but the service part was horrible, took my car in so they can fix the problem I’ve been having since I bought the car and they just told me the “tech has to spend a day with my car “ when in reality I just needed a amp to be changed never again will I ever buy a car from them
The worst service ever after they received my money. They said they report payments to the credit bureau to help with your credit and they don’t. They had a special posted on line that you get 500$ off your down payment. They did live up to that. I was told it would be applied but never was. I was also told that it was fake and not to worry. These people only want your money. I would recommend for you run.
STAY AWAY FROM THIS DEALER!!! Saw a car listed on the website at a price. Called to inquire about paying it in cash and was told that was the financing price with $3000 cash. Complete and utter bs
I really enjoyed my experience. I was here to purchase a Nissan, but on riding off in a Mercedes. Thanks to the excellent service by Yosh Quinobes.
Today we get the best experience with yosh quinones the day we came in he was very kind and help us even when he was already going home. Next day he was ready with all the documents we needed and also he help us to find the right car. He was very nice all the time and give us options so we can take the best deal. If you want to leave with a car the same day you come in you need to talk to him he is the best! Thank you yosh!! We give you 10 ⭐
I have purchased a car from this location about 2 years ago .Ever since my initial purchase I have been dissatisfied with the services of this business. My credit card information was STOLEN and used by an employee there . After the employee was found guilty of stealing my info to open some crazy account they fired him. Ive called about 5 times in a year and a half to get my car serviced under the warranty but for some reason they are too busy to run the maintenance that I am paying for. If you are READING THIS PLEASE GO SOMEWHERE ELSE TO BUY A CAR....
Josh very nice in assisting me along with his team. Much appreciation.
I’m sorry but this place is an absolute disgrace how they treat their customers. It’s my opinion that This is not a true dealership. I bought a large SUV from here. The truck appeared nice and I felt it was a good deal. Fast forward 9 months I have had my roof leakage repaired, water drained from the passenger doors, and the engine light keeps coming on. I have a warranty so I take the truck here to get fixed mostly by appointment only because they seem to be booked all the time ( a possible red flag). I expect at least they can loan you a car or some transportation while you wait or even charge a small fee to rent one of theirs as a win win situation but no you are stuck without a vehicle until they get to you. I had gone through some medical issues and legal issues and was late on making a payment. My payments are due every two weeks. They basically held my truck hostage because I couldn’t pay on time. I know it is a business and they want their money but they do get paid by me consistently so I’m upset that they couldn’t at least let me get the truck and make a double payment on my very next check ? Not only do I go without a car until they “ fit me in” but they couldn’t allow me my car back as a courtesy? Technically at the time they held my truck hostage I was 8 days late and would make 2 payments before the due date of the next payment. Now mind you they have my card information on file. They could have automatically debited my card for payment arrangement. My credit history shows I pay off all cars I buy with great payment history so they couldn’t help me out? This is because they say they have no grace period. So no grace period has to = no good customer service as well? I will never buy from here again. I’m not making any excuses I know I was late but also stating facts that life happens and they don’t care for their customers. I believe they could have let me get the vehicle ; it would have only been a 4 day wait. Boy I wish I could make my payments in all pennies from now on and let them see how it feels to be treated badly. If you are considering this place, you might want to run away and go to a real dealership who cares about the customer and will not leave you stranded and burn bridges.
I visited Car Credit on Hillsborough Ave. in Tampa, Fl with my son. He was looking for a reasonably priced car with low mileage and Eric was there to help him every step of the way. He is an amazing salesman and person in general. He went above and beyond to make sure we got what we came for. I highly recommend Eric, and Car Credit Company. The entire staff is awesome.
Rosie was the best! Super kind and helpful. She is proficient in both English & Spanish. Everything was super quick & she made sure to have me taken care of!
My son just purchased his new car from Car Credit. Joseph and Jenny were very patient and worked with us in getting my son a good deal on his car. I would def recommend this place to my friends and family. Appreciate all the help.
Rosie was extremely helpful and understand what I was looking for. They were very quick with processing information and paperwork.I would recommend anybody to come get a vehicle.
I am in love with car credit yosh has been the most greatful and helpful person this is my 5th time and every time I come it’s just the most wonderful amazing fast help I get thanks yosh for making it happen and I will continue to come and buying with you thanks you
Tony my car sales guy I have to give a shout out Two he has been working with me and my husband for I could say a few months trying to get us in here trying to help me find the right car we went from wanting a truck to an SUV to I don’t know he is extremely patient he does his job at 125% all about the customer experience all about customer service I I am going on my third vehicle with this company and I have nothing to complain about I would definitely keep buying my cars in the future here they take really good care of you the service to the vehicles the vehicle quality the customer service to the client is immaculate perfect in every way they’re very friendly very helpful and it’s all about the team being friendly to you and getting you what you need they work together to make sure you walk out the door happy I’m walking out today with the car I wanted I finally chose and all thanks to Tony Tony I recommend to anyone that walks that door thanks car credit
For a first time buyer at 19 years old I suggest coming here to find a good reliable first car. Try to find Yosue Quinones he helped me find a truck that would last me years. He found a solution to monthly payments and what I had to put down with my current financial situation. He’s good to work with and understanding in what car you would want to leave in.
BE AWARE!!!! Don’t go to this place!! They are horrible !! I had a truck not even 2 years yet and I already had to put a new transmission and a new engine !!! The staff is so rude ! The interest rate are super high. The cars sold here are lemons.
Recently purchased a vehicle here Feb and notice a light oil spot in my garage took vehicle back to dealer prior to them telling me when I purchased the vehicle there is a 30 day warranty put forth by the OWNER because he wants all customer happy with an additional warranty you can add to your contract if liked.So I bring my vehicle in to service where they did their diagnostic tests to determine it was my valve cover gaskets so they did them prior to bringing my vehicle in there..there wasnt any other issues other than the light oil leak which wasnt nothing at this time so I get my vehicle back after they service it get on the road with my kids and never make it home vehicle breaks down on interstate where I have to sit with my kids on a busy highway and wait 2 hours for a tow truck I have to purchase out of my pocket because they business was closed.next day call service department numerous times to determine how to get my vehicle back to the shop where they told me I was responsible for getting a tow truck to get the vehicle back finally they sent a towl truck after several hours of trying to get them to understand English.so I go to the shop with the vehicle to be treated as if I was reliable for the car breaking down they were very unprofessional they will not take fault for anything even if you have it in their face.and now do to them not appropriately diagnostic my vehicle the engine blown now Im reliable for to pay a deductible only because I was smart enough to purchase the additional warranty.
Very nice clean place. Wonderful staff and very friendly people. Tony (salesman) and Jenny (manager) made me feel at home and helped me immensely as a first time buyer. Recommend this dealer to any first time buyer.
Worst customer service everyone there can tell you straight answers. I feel they are dishonest to people.
Thanks to car credit for help me with buying a new car .....special thanks to Yosh Quinones great sell men 💯💯
If you go here go to Yosh quinones he was very helpful and quick
Yosh made sure I got my car. It took a while but it was worth it, I got my new car. Great customer service and people skills.
Everyone was so helpful and kind! Thank you Yosh for all the help, you were get knowledgeable dude!
Spent an entire day going over vehicles and agreeing on a down payment. Terms were written up and agreed on. Last second they came back and asked for another $1000.00 to go with down payment. They just changed the terms after writing up a purchase agreement. You select a car, they give you a down payment, you agree and they ask for more . Shady business practices. Stay away.
Yosh is an excellent salesman you must go to car credit today ‼️ And go see him he’s awesome
The sales staff was very helpful and patient on making certain that I was completely satisfied...great experience from Gerardo and Jenny
These people are ridiculous they always give me the runaround no matter what the situation is do not get a vehicle from here even if you have to drive ugly car do it do not come here they are very rude and unprofessional and they will rip you off
Very thankful customer had Representive Yosh he was very helpful to us and made sure we were satisfied before leaving . Very good company to purchase from
Be warned if you buy from these people. They definitely have unethical practices. They are your typical “buy here pay here” car lot. This means you will have to put a large amount down and then make bi-weekly payments. If you’re in a bad spot or have little or no credit this may be an option for you. My wife and I bought a vehicle from here 2 years ago and have since paid it off. At the time we were recovering from a financial hardship and we were looking to “reward” ourselves with a new vehicle. We purchased a 2011 Chrysler van, we put $5k down. As for the vehicle it was fine, I made sure to perform a through check and carfax before purchase. We have not had any major issues with the vehicle.About a year into the loan I was transferred out of state for my job and because of this my pay schedule changed. I called and spoke to the infamous Soledad, She began telling me I wasn’t allowed to move without permission from them and that they were not going to move my payment date. She is a very rude person who has probably never experienced love or affection. So for the next year I intentionally paid my payment a week late, like clockwork she would call leaving terrible voice messages and it was really entertaining seeing her “bulldog” come out. So know if you buy here you will to deal with Soledad the heartless enforcer who is the way she is because she lives alone with a house full of cats and nobody to love.Overall, I wouldn’t buy from here again. Mainly because my financial situation is much better than it was a couple years ago. If you do buy from here just know that these people are loan sharks and they are looking for any reason possible that allows them to repo your vehicle so that they turn around and sell it again.Do your homework and explore all options before buying here.P.S. Soledad I miss hearing your ruthless voice, please call me sometime!
The worst place to buy a vehicle. Soledad is the name. She is in charge of the accounts and is not professional when you call, she always disrespects clients and they are never friendly, they are not humanitarian at all. I am very disappointed especially with that lady who has no education or respect for anyone. dont spend your money buying cars in that place they are opportunists.
Found a cheap used car for sale and took a Lyft to look at it. When my wife and I arrived, the car had a flat tire and the ac didn’t work. It wasn’t stated in their online ad. Looked at another car and asked what their best price was on a 2001 Acura suv they just got in on a trade in that was listed for $2488 with 210,000 miles and bald tires. Tony went and and spoke to his manager for their price for us and the Hispanic female manager called us Gringos and the price jumped up to $3500 after their fees. Don’t shop here. They lure you in with cars they do nothing to (they don’t fix anything!) and try and get you to spend more money. DONT WASTER YOUR TIME PEOPLE.SCAM ARTISTS!!
Don’t waste your time at this dealership Poor communication nobody knows what they’re talking about one person tells you one thing and then someone tells you something different went to a real dealership and got approved with less money down
A refreshing car buying experience! Alvaro helped to provide me a peace of mind and found me a reliable, and affordable vehicle. I would definitely recommend Car Credit to anyone looking. They work with every situation, and very friendly! Visit the E Hillsborough Ave location in Tampa!
Yosh was extremely professional, and helped me get a beautiful car and he was very quick and listened to all of my needs. I recommend Car Credit & Yosue Quiñones they are awesome. I am very happy, thank you!
The employees were very nice they helped me get a car with no problems. Cris was a really nice person helping to get the car. Jenny was a sweet person that helped us with everything that we needed. I recommened to come here if you want to get a car that you love.
Not professional at all. The management never call you back with an issue we had. This lady from service Victoria doesn’t have the skills to deal with customers. She is very rude and unprofessional! We will never buy another car or recommend this dealer to anybody. 👎👎👎
Went there to look at a $13000.00 vehicle I found on line. When I get there, I find out the FINE PRINT on the website...that most people dont see, says that price is with $3000.00 down, making a $13000 vehicle now $16000. The $13000 was at the very top end of the retail scale. Why would anyone pay them $3000 over that? This kind of advertising should be against the law!!!!
Josh & Ligia Did a fantastic job assisting me with the vehicle I wanted. They took there time to make sure everything was in place. Martha in the financing was awesome!!! Thank you all
Oh lord, bad service comparing to the market value, high prices, poor used vehicles condition, rude and unprofessional staff. Just bought a car, 1 days ago. Drove it around and everything seemed fine. When I got home the check engine light came on and the staff at automas cars & service didnt seem to care. They got their commission, so now they dont care.
Ive literally been trying to purchase a reliable vehicle from this location for 5 days now. The first car they sold me had a bad transmission so they put me in another vehicle and yes it to has a bad transmission and fuel flow.
It was an excellent experience. Everyone was very friendly and helpful as well. The customer service was outstanding!!! I would definitely refer family and friends to buy a car at car credit and be very satisfied
I must say my experience here at Car Credit Tampa was exceptional!! Andres, the salesman, was not only efficient, but super friendly and approachable. While we waited, he kept the convo going and we ended up with a great deal for what we were looking for. Will come back and send people.
First time buyer. Yosh Quinones really helped me out with everything today. I got my car and I’m ready to go.
Emailed and called before I came. Was told that the car is here. Got there in 15 minutes and the car wasnt there. Was told my manager said if I got started on the paperwork they would bring the car back that by the way was sent to the other lot to be sold to another customer. Still not sure how that car was going to be brought back if it was sold. I hadnt even seen or drove the car yet and you want me to start on paperwork? After being pushed into tell them how much money I could put down, I told them I had 90% of the cost of the car down(I just sold my car). Was then told about the fine print that the prices on the website was minus $3000 so the price listed was assuming you are putting a $3000 down payment. Desceptive at the least. Was also told that the price would change and that its on a scale that moves up or down. Probably good that I didnt buy from them they werent even smart enough to realize that I was going to be a cash buyer and let cash walk out the door no risk and just let me walk.
BUYER BEWARE! Prices advertised are $3000 less then actual asking price. Stop wasting peoples time and just post the actual asking price!
First of all, I would like to give car credit their props on selling me an awesome driving & handling 2015 Ford Fusion SE which I purchased the end of 2019. I seen a couple of flaws inside & out as an over spray on the windshield that Im assuming is from a paint job that was done to it but it was a little grainy. I noticed that the interior seats werent the original & the backseat wasnt completely attached, also there were some nicks on the leather interior but Im overall pleased with the way the car drives because I really wanted a Fusion after experiencing a couple of co-workers Fusion. my negative experience was my first & last one I hope & pray with car credit, is that I had an appointment on March 2nd which I had to wait a little over a week and a half for from when I had called on February 21st but the appointment was for an oil change in which the light indicated that an oil change was required because there was no date on the sticker in the upper left-hand corner of the windshield. I put on the service request form that I needed an oil change and also that I noticed a clunk noise coming from the right rear brakes and also a squealing plus I put on the service request form that the RPM cluster was acting up and a few days before I came to the shop it was stalling at a street light but they put that they changed the oil but couldnt get the light off because the machines at their shop wasnt strong enough and that the brakes seem fine at this time and that the car seem to be running fine at the time so I dont know if it was a matter of not wanting to put the work into the car which it was and it is under a warranty but I just left as is without feeling that I had got a fair shake. I didnt want to raise hell at that time of morning even though they kept me there almost two and 1/2 hours just to change the oil and to write that on the paper. I feel that they dont really want to bother with the maintenance on the cars with the warranty because it will be like giving away too much I suppose if they had to replace the brakes and rotors and clean the manifold or what have you so with that being said Ill just continue to make my payments and hopefully get better results by taking it to the dealership itself. respectfully, customer.
Eric was awesome. I wish I would have met him before. I purchased my other vehicles. I would have bought my other cars from him. I’ll be back for sure.
Very great experience, the staff is more than friendly. They treated me with much kindness and got me the deal I was aiming for plus the one truck that I really wanted to take home!!!!! Love them and I’m definitely coming back for more!!!! Jenny and Yosh were amazing staff!!!!
If I could give no stars I would. The engine light came on the day after I purchased the car. Since August they can not get it fixed. Customer service is horrible. They do not answer the phone nor respond to voicemail. If you like getting the run around, give them a call.
YOSH Rough time but made it thank u thank u
Thank you Eric you was awesome. I really appreciate you guys for giving me a chance. Thank you all for your help and my God bless you all.
Eric’s the MAN to see. I have a low monthly income and he managed to get me into a great car. I was in and out of the office within 2 hours. Now when they say they work with you they work with you. Thanks ERIC!!
Very unprofessional, the only car dealership that ask to much personal questions that’s not relevant with the purchasing of a vehicle...
It does not give me the option to give no stars or I would!!!! After having my car for 3 weeks the check engine light came on and the car started having issues. I brought it in and they said I needed a new thermostat. After the part was ordered and came in I brought the car in. Mind you it is a 2014 Mercedes. I saw them using electric tape on air tubing and it took over 4 hours to get this done. Let’s add the a/c was not working in the waiting room and it was reading 90 degrees when I brought it up they said it is set to 50 and there’s nothing they can do. The service department has no respect for their customers. Especially the blonde.....she is very rude!! If I would have known this is the type of service they offer with the 2 year maintenance I would have thought twice about buying a car from here. DONT DO IT!!!!May I add they make you write a good google review before you can leave with your car. Lmfao what a joke!!!!!
We came to get our car here because we didnt have any credit and their credit reporting helped tremendously!!! The staff was super attentive and friendly. I recommend anyone here who needs help establishing credit and needs a car. I also loved the selection of cars they have, we were able to walk out with a luxury car that wouldve cost us an arm and a leg at a name brand car dealership.
My experience with this dealer was great!! No issues, everything was done quick, car is great etc. A definite 5 star dealer. Will definitely be going back. great workers, friendly and caring. Am a satisfied customer.
Place is a joke. These mechanics have no idea what theyre doing. Went twice to have the ac fixed and they still have yet to fix it properly woman said they needed a day to fix it without being rushed. I was there with my kids for 8 damn hrs while they did a diagnosis on my car and they still couldnt fix it
Had a wonderful purchasing experience with Joseph Cardona and Mrs. Ligia. I love my 15 passenger E350 Van. The entire process was friendly and professional.
Coming to car credit was a first experience. When I met Josh Quiñones he was very helpful and a very great person. He walked us through everything and explained every detail very good. Id recommend him to many other car buyers. Thanks !
The service we received at Car Credit was great! There was a broad selection of nice vehicles to choose from. The employees were all very pleasant and purchasing the vehicle was a smooth process. My family and I would like to specifically thank two sales representatives, Bladimir and Irvin, for their expertise and help. I will be recommending this dealership to all my friends and family!
I just bought the car I always wanted for my birthday. Josh was great help In this also. I recommend everyone to stop by car Credit. Josh is the best.
Got my first car hear I walked in wanting a good car walked out with an amazing car thank you so much Eric you really made it all happen. Thank you so much this is the place to get a great car.
Joseph cardona and Jenny Ortiz great and passionate customer services excellent if you are looking for a new vehicle they will be the ones to help .. thank you 😂😂
Man i wish i could give this place a -5 star, I have financed several cars in my life time and i have never experienced people so rude in my entire life. They never work with you if you are in tight spot, the ladies talk to you as if you are beneath them. Several times i have had someone raise their voice at me, call me irresponsible or other disrespectful things. Ive had the car sense February and i have been doing nothing but trying to get out of this car just so i never have to deal with them again. They are in desperate need of a faculty change. I make my payments every month and am always in communication but im to the point where i might even do a voluntary repo just to get out of the nightmare that is there staff !
Joseph and Jenni were a great help, and gave us a great experience on buying a car. Thank you!
The experience here was wonderful.. The customer service was awesome.. Our wait was long but worth it because we drove away in the car we wanted...