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Auto Depot of Smyrna
56 S Lowry St, Smyrna, TN 37167, United States
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Auto Depot of Smyrna
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Al
Review №1

This was the easiest car buying experience I ever had. All they required was my deposit and insurance. No credit check, no employment verification, (even though I do have a job), no utilities bills... no stress. I brought a car and left the lot all within the hour. My car payments are affordable, $400 a month. Ill have it paid off in 2 1/2 years. I brought a 2010 Cadillac SRX with only 77000 miles on it, in excellent condition. Theyre not selling junk cars and it even has a limited warranty.

ka
Review №2

Me and my husband came in on Monday to fill out paperwork they lost they moved location and checked where lost in the mail but I was hit with late charges 500.00 but they apologized but didnt remove the late fee.i will never purchase from them again.I have to drive another 2 hour for more paperwork that they lost somebody should have warned me about this car place early thanks for reading the Crayton

Cr
Review №3

Great experience very friendly.very understanding of situations going on.can talk to them about anything and theyre understanding. Very nice staff and very caring.would recommend them to anyone and everyone100 referring fee plus a $ 50 referring for reviewsBest buy here and pay here placeTony and jasmine are the best people thereIm very blessed to have had found this place thank yall for yall that yall do

Sh
Review №4

I had a very good experience buying a car. Tony was very easy to work with he didnt hassle ir pressure me. After I decided what car I wanted Tony had me out of there in my new car in no time. From start to finish I was there less than an hour. If your looking for a car and your credit isnt good I would definitely recommend Auto Depot of Smyrna

Mo
Review №5

Bradley was the salesman I dealt with. At first, really nice, helpful, seemed honest. Then after money was in hand, he was done with me. I came back to ask questions about the car I paid cash for. He blew me off. My car will not pass emissions. The codes had been reset or turned off before. He ask me to give him a good review... No check engine light was on when I tested it. But only 24 hours later, so theres your review. I feel like they should have helped me figure out what is causing the check engine light. Be careful out there guys

Je
Review №6

Bradley was so amazing and helpful. I went in with a budget in mind, told him what down payment I had and he showed me multiple vehicles. He was genuinely honest about everything and wasnt trying to hustle me. I was in and out with a new vehicle in about an hour and a half. He even filled up my tank for me! Awesome experience and people there.

Ma
Review №7

You tried correcting the situation by SAYING you would fix it, get it towed then go back on your word. Now it sits at the mechanic and will be towed back at their convenience! So not only is my daughter out a car that they are still paying on weekly, her car isnt even in her possession where we can get it fixed. You have basically stolen her car at this point.Very shady business.

J
Review №8

Alright, so here we go. At first, I thought Auto Depot was amazing. They worked with me if I needed a payment arrangement, were always very friendly, and I loved my car.Fast forward 1 year later: My insurance lapsed. I was told that I had to provide insurance by 6:30 PM or my vehicle would be repossessed. This was not a problem. I paid my insurance company what was owed and my coverage was reinstated with no issues. The thing is: I didnt read the email until about 7:00 that night. So, technically my insurance was reinstated after the deadline.I come out of my apartment the next morning and my car was gone. I thought someone had stolen it initially but it had been repossessed due to lack of insurance. I called AutoDepot immediately and inquired about what I had to pay in order to get my car back. They told me I would have to pay over $1,000 in order to get my vehicle back.Jasmine told me that I had until Jan 2, 2020 to either pay my past due balance or my vehicle would be auctioned off.Today (12/30/2019) I went to retrieve my personal belongings from my car. The car was already in the process of being auctioned off AND my birth certificate, SS card, phone box, and $120 (inside the phone box) was missing.The manager is doing nothing about it and there is no sense of urgency. These people are thieves and should not be trusted....at ALL!Very frustrated and concerned with the lack of professionalism this company demonstrated and how it will negatively impact me.

Ra
Review №9

As a first time car buyer, I didn’t know where to go or what to look for. I went to auto depot with an open mind. I met with the manager Bradley Austin and he lead me to the right car. Bradley was honest and open through the process. I have had a great experience with Auto Depot. 5 stars hands down.

Te
Review №10

Bradley was working by himself when I came in. He managed to take care of me and 3 other people. He didn’t seem stressed or overwhelmed. I will definitely be back to purchase another car. Bradley will definitely be my go to! ASK FOR BRADLEY!

Dw
Review №11

Great and helpful staff. Great customer service. Bradley did a great job getting me into a vehicle that I absolutely love. Would definitely recommend.

De
Review №12

I went there and bought 2 cars because they are amazing. They want to help you. They make sure you’re comfortable. They only car that you are happy with your purchase. Amazing place honestly..

La
Review №13

Jordan was very helpful today. He put me in a nice car! If you need a good, clean, reliable car stop by

Ma
Review №14

So, let’s start off with how nervous I was to buy at another by here pay here lot... I’ve had some really bad experiences. I came in here skeptical and not with the best attitude honestly, but I was met with kindness and such professionalism! Something you can’t find at a lot of places like these. Jordan was the best salesman. Very informative and proved to be someone that kept in contact even after the sale. Jasmine is one of the best CSR ladys I have dealt with because she always has a smile on her face and her communication skills are so appreciated. I was waiting a while to write a review in case things went sour but 6 months in and I have no issues. Definitely recommending to my friends and family!

Ka
Review №15

Service is absolutely terrible. Bradley was our salesman who was extremely helpful in the beginning. But, the car stopped running three months after we bought it and we were told there was nothing they could do. They did not lift a finger to fix the car that they sold me. Fast forward to now, my car STILL DOESNT RUN, so I am now stuck paying weekly for a car that I cannot even drive, on top of whatever it may cost to finally fix it. This car lot is NOT reputable! Please take your business elsewhere!

Je
Review №16

Very good experience! Loved it. Great people great place to buy a car 😁

Ge
Review №17

Good Car Lot and They Will Work With You On Most Occasions (Excluding Insurance Lapse). Just Wish They Had Better Business-Customer Relationships. Everyone Always Seems So Moody or Stuck Up. Also Watch Out For Problems With Your Car They Arent Good About Fixing Issues.

Ja
Review №18

Dj is the best. I came in around their closing time and he helped me pick out the perfect car. He is very professional and very caring. I will most definitely let anyone know who needs a car to GO SEE DJ AT AUTO DEPOT. Thank you again.

Mi
Review №19

Very professional staff and courteous. The did everything they did to get me what I wanted and price wise. Will be back and will tell all of my friends to go there. Ask for D.J.

Sh
Review №20

They are always willing to help you get into a car truck or whatever you want way to go Jordan

te
Review №21

I traveled from Chattanooga tn just to get a car from here .. Dj was the best he made sure I got the car I wanted and he worked with me, whenever u get a car ask for him and he will work with u no matter what kinda job u have nor how long you was on a job!!! Best Buy here pay here ever I got a 2013 Dodge Avenger and she runs great

Ri
Review №22

Id recommend auto Depot to anyone.. D.j took great care of us.. we were very unsure but he was patient and very helpful. I think we test drove 5 cars before we made a decision.. Thank you D.j at Auto Depot we love our new car..

An
Review №23

Auto Depot is good car lot the people are nice and very helpful they took good care of me

Li
Review №24

The service was really nice jordan was a great help nicer then any dealer Ive ever dealt with.

Va
Review №25

My first time buying a car with Auto Depot ! My experience was great the staff was kind and really helped me out they were really thorough with the paper work ! I highly recommend this place

Wa
Review №26

I just recently got a vehicle from auto depot Jordan helped me. It was a great experience great service would definitely recommend them to anyone looking for a vehicle.

Gl
Review №27

I absolutely LOVE how they care and take they time with you. Let you test any car just so you can find your right one. I thank you guys SOOO luch for helping me find the PERFECT car for me. Great people. Great business. I loved every bit of the experience. Works well with you financially, with any situations. Again i GREATLY appreciate all ypur guys help.

Ka
Review №28

Me and my husband are out car shopping and I tell you this place is the BEST THERE SALESMAN BRADLEY IS SIMPLY THE BEST..I WILL RECOMMEND AUTO DEPOT TO ANYONE..

Ka
Review №29

Crew was super nice and didnt try to pressure financing bought a great car for a great price!

Br
Review №30

Real Good People ‼️‼️ Up front honest and they will work with you. Thanks Jordan‼️

ma
Review №31

My wife and i purchased our car in april. Bradley was on duty right away and honest. Ive been to many dealerships where they sell you a car to sell. Not bradley he made sure what we wanted was something we were comfortable with. He worked with us on payments and we had an issue with the car. He made sure it was personally fixed. Its been six months since weve had the car and he checks in on us periodically making sure were still satisfied. This man goes above and beyond for customers and now i recommend him to everybody. We will be getting another car soon and im only going through bradley!

Ya
Review №32

The service was really nice thanks Jordan

Cy
Review №33

Im so pleased with quality of service that I experienced at Auto Depot would buy from them again,thanks Bradley,@Auto Depot

Jo
Review №34

I would recommend this car lot to everyone! Very helpful and drive off the lot with your dream car the same day!

Mo
Review №35

Thank you DJ if you need a car DJ will help you

Ge
Review №36

Honest dealer and they work with all credit situations. When you get there, ask for Q. He is awesome.

Am
Review №37

Great place to get a car

Ci
Review №38

The was friendly and very professional. They meet all of my as to what I was looking for in a car. If you are looking for a and have bad credit this is the place to go they do not look at your credit.

Ki
Review №39

Absolutely the best!!

Pl
Review №40

Excellent!

Information
25 Photos
40 Comments
4.5 Rating
  • Address:56 S Lowry St, Smyrna, TN 37167, United States
  • Site:http://autodepotofsmyrna.com/
  • Phone:+1 615-868-1234
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6:30PM
  • Wednesday:9AM–6:30PM
  • Thursday:9AM–6:30PM
  • Friday:Closed
  • Saturday:9AM–6:30PM
  • Sunday:9AM–6:30PM
Offerings
  • Buys used goods:Yes
Payments
  • Credit cards:Yes
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