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Ed Voyles Hyundai
2135 Cobb Pkwy SE, Smyrna, GA 30080, United States
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Ed Voyles Hyundai
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Mo
Review №1

A great experience for car buying. Dominique was attentive my specifications regarding this car, even my preference of color. From our initial brief encounter, he ran with this information. He provided me with text updates on his progress. I couldnt determine which of us were more excited to close the deal. There was no price haggling and hidden fees. The entire process was seamless and it started with Dominique. I recommend him highly with your next car purchase. He and the team are a complete package.

Ca
Review №2

Mr. Nigel Hughes my Sales Rep was very knowledgeable, professional and a well groomed young man 👨🏾 I highly recommend him to anyone who will visit Ed Voyles Hyundai - Atlanta. It’s like the moment he contacts you by phone 📞 to the moment you walk in he’s working hard to get you in a Car or SUV of your choice; I mean this when I say this, he’s a guy on your side. Everybody @ Ed Voyles Hyundai-Atlanta was nice and friendly, I had a wonderful experience! Thank You, Thank You NIGEL HUGHES A MILLION TIME OVER! YOU’RE TRULY A NICE SALES REP…

R
Review №3

Ive always wanted a car where the paint would peel off like a banana peel on its own, and Ed Voyles Hyundai delivered. I had to wait an entire 3 years and 43k miles, but it finally happened! I was worried the dealership would try to do something preposterous like offer to fix it for me without cost for some silly reasons like the fact I purchased the car brand new from this location and followed the recommended maintenance manual exactly by having the dealership do all services, but luckily the sales manager kindly pointed out where in my contract I could find the fine print that exempts them from having to do that, and letting me know that they wont do that. They didnt waste my time by asking me to come in for them to look at it or anything. Great car quality, and great customer service.

Ca
Review №4

Took my car for its first oil change after purchasing my Hyundai Sonata. Made an appointment and was able to sit in the lobby and enjoy Starbuck products. Staff was friendly and I was given great service.

Ca
Review №5

5 freaking stars. My boyfriend & I were left disappointed by the lack of customer service Mercedes gave us earlier that day. My boyfriend had less than two months left on his lease and decided to car shop…Mercedes was hopefully going to be our first and last stop… it was our first stop and we will probably never go back. We were treated so poorly, so I called over to Genesis.. Shannon, a manager, said we will be taken care of.We arrive and we were created by our Sales Consultant, Gabby. Gabby went down to business, got our numbers, and we started the process.Unfortunately we ALMOST left because the price wasn’t quite right for us… until the finance manager chased us down and made the price right.We are beyond happy. So happy. We have a 2022 G70 😍

ex
Review №6

Nigel was amazing! He was helpful, knowledgeable and catered to my every need during my auto buying experience. I’d recommend everyone check him out if you are looking for a top tier experience.

Ke
Review №7

Just bought our new Palisade and had the pleasure of working with Zo. He was such a nice guy and very personable. He was extremely knowledgeable and willing to answer any questions we had. I didnt feel pressured to buy anything and had a wonderful experience with everyone we spoke with at the dealership. I highly recommend Zo and Ed Voyles Hyundai.

ol
Review №8

I enjoyed my experience with Ed Voyles Hyundai! The drop off process was extremely easy, someone contacted me early in the morning to clarify the needs and start the process, and I had prompt communication and an above average level of information communicated to me. It was fantastic. The only thing I can think that might make the service better is if they have a drop off/transportation service (pipe dreams) and if the car wash was working that day (it just so happened that it was not available on my day of service). Phenomenal customer service and work on the car- I will definitely be back!!

Ma
Review №9

My experience at Ed Voyles Hyundai has been a great experience. Im so loving my new vehicle. Thank you so much Nnenna for all your help.

Br
Review №10

Great experience and would absolutely go back and buy another car from them. I worked with Curtis who was awesome. Definitely stop by and see him and I can guarantee you will have a great experience. Super easy process and he was on top of everything!

Na
Review №11

My rep Curtis was amazing!! He kept in touch with me sending links to new vehicles I might be interested in. We must have driven 5 cars. He was personable, understanding, accommodating and not pushy.Finance, Bo, made time for me days after the sale when I had questions.

Ke
Review №12

Paul was absolutely the best sales person I’ve ever dealt with.I had never heard of the dealership, but found it online & drove three hours to get there.Let me say. It was worth it.These are people of integrity, and they follow through on what they say. I was very impressed.Bo, in finance, was also excellent.I’m loving my new Santa Cruz.

Ka
Review №13

Gabrielle Ivey was great. We are very happy with our new hyundai! :)

St
Review №14

If you go to Ed Voyles Hyundai - Atlanta then you must see Nnenna. She is very patient and answered all my questions. I love my brand new car and she was very enthusiatic about all the features it had to offer.

Pa
Review №15

Excellent service, attention to detail. Love working with Cathy every time I come.

Me
Review №16

I have been going to another Hyundai dealership for service for years. The customer service there has been horrible. I decided to try Ed Voyles Hyundai for service instead and the customer service was great. I will now drive past the other dealership to get to this one every time I need service. The waiting room was clean and had a great set up. I could work on my laptop comfortably while waiting for my car. Which I was in and out in less than an hour.

Re
Review №17

We had excellent service with Bryan on Monday September 6 2021.He is an outstanding salesman who is very professional. He was very nice and very attentive to our needs for what we we wanted.We were only going to buy 1car and instead bought 2 cars!!Thank you Bryan for your excellent service

Sl
Review №18

Nnenna made my first car buying experience so easy, fun and relaxing!! Thank you nnenna I love my 2022 Hyundai Venue !!!

Mi
Review №19

I bought my car from here 3 years ago. Its always a long wait to get work done. And always a long wait while they do the work. This time I called to get my brakes changed, an oil change and tire rotation. When I arrived the day of appointment I told them my brake light was out because my light was on on the dashboard. They then proceeded to do the work, Rachel came to talk to me and said that they didnt recommend doing the brakes and that the brake Pads were fine. I knew my brakes needed to be changed due to it vibrating when I would hit the brake. She then said the rotors just need to be scraped down, no I wanted the rotors and pads done but they just didnt want to work so I went somewhere else and they said my rotor was being cut into and they recommend doing the totor and pads all at once. Im over this place! Also not only did I take off work to come that day I had to come back to get a brake harness put in that I waited 3 hours for them to do!!

Ge
Review №20

Reid Glenn is by fair the best in customer service, he made the journey into being a new car owner very pleasant. The dealership is very clean which is a major plus. I never felt pressured and Id definitely buy a car here again. Chris in finance was very pleasant and professional as well.

He
Review №21

Came to this dealership with only one car in mind to buy. Tyler our salesman was helpful and courteous and got the deal we wanted! Thank you to everyone who made this happen. We had a positive experience!

Ka
Review №22

Had a great experience buying a 2022 Tuscon with Paul. He was very communicative with me leading up to my appointment about what cars were on the lot. Followed up to make sure I was loving my purchase and was ready to answer any questions.

Be
Review №23

Extremely pleased with the customer service and attention to details from Nigel and the rest of the Hyundai team. Edward Keith is the most professional and accommodating sales manager we have worked with. The team provided Great service with no pressure to purchase. After test driving SUV’s from Audi, Lexus and, dodge; I was never completely satisfied. I test drove the QV80 and I was immediately pleased by the appearance, luxury, powerfully smooth ride, and price. Thought I took a few days to think about it, I was sold at first site.

AJ
Review №24

Curtis and Bo were awesome! I had a great first time buyers experience with them. They are both very nice and very helpful. I will be recommending this location to friends and family who are looking to purchase their next vehicle and I will tell them to ask for Curtis and Bo 😊

Ca
Review №25

This was our second car from this Hyundai location and we will still continue to go back as long as we are within driving distance. Reid is always super helpful and extremely insightful in choosing the perfect car.

Sh
Review №26

Cathy is the best at her job and always provides exceptional service. Many dealerships are having a difficult time getting cars repaired but Cathy was gracious and reassuring and I knew that the wait was unavoidable but I had confidence that she would get me out as soon as humanly possible

Ke
Review №27

Always a hassle-free experience. Very thankful they were able to accommodate me without an appointment. Tim was especially sweet, he helped me to and from my car with my toddler and was very personable.

Sa
Review №28

Jazmine was my sales person and was great! I never felt pushed to purchase the car. The dealership didn’t have the color car I wanted but went out of their way to get it from another location. I deducted a star because I wish the finance manager would of explained the paperwork more thoroughly. I ended having to go back to go over the paperwork & get a document that I didn’t receive. Overall, I would definitely recommend.

Ke
Review №29

Removing stars because I have been trying for nearly 3 months to get my Georgia title sent to Florida to register my car here since we moved in May. I have gotten varying stories about the status, so really dont know at this point where the title is.Although this is more of a reflection on Hyundai Motor Finance, I did reach out to the dealership where I bought the car and got no help. My second temporary tag is getting ready to expire and Florida is saying they wont extend again, so I will likely not have use of my car until who knows when. Service after the sale is definitely wanting.

Ar
Review №30

Rachel went above and beyond with patience and kindness with fitting me in after I cancelled an appointment. Ed Voyles went above and beyond with letting me do a TEAMS meeting in their private office whilw my vehicle was being serviced. I appreciate the kindness and the willingness to help from this location, this is why i did not mind the drive there! Please go here for all your services

Ma
Review №31

This review is exclusively for the service department. I understand the pandemic has impacted several businesses and continues to do so. However, taking accountability for certain things is a must. I do not think it should take 30-60 days for a simple oil change. No matter how short staff the service advisors are, this is not feasible. The previous Service Manager Joseph was the BEST. He communicated and let customers know what was going on with their vehicles in a timely manner. The new Service Manager Jarrett doesnt even return phone calls. Totally unacceptable! I hope when its time for my next oil change it doesnt take 30-60 days.

Mi
Review №32

Curtis Sinahamu was great! He answered all of my questions and kept me up to date on my new car. He’s personable and knowledgeable.

Te
Review №33

I have always been very happy with the service department here. I typically wait while my car is being serviced. They have a nice workspace and free WIFI so that I can work while I wait. They are reasonably priced, at least compared to my past experiences. The facility is clean and well lit.

Av
Review №34

Cathy and the service department did a great job. They were ready for me when I arrived. They completed all the services requested for a reasonable price and my car was ready when I arrived to pick it up. The process of getting and returning the rental car was easy also.

Ak
Review №35

Rachel in the Service department is Amazing! We started going through my engine recall process in September 2020. Even though Hyundai changed their criteria in the middle of my consumption test. Rachel still delivered immaculate customer service and did what she could to help me. Finally everything was taken care of May/June 2021. I thrive off of good customer service and would recommend this location, because of Rachel in Hyundai Sales. Everyone else I came in contact with, was nice too but I solely worked with Rachel.

DA
Review №36

Nigel & the whole crew were awesome!! This was my 4th Hyundai purchase, which has never let me down. They listened to what I needed & wanted… I come from a car dealer family & have always been hesitant dealing outside of our family. Very happy with my new Tucson!! THANK YOU ALL AT ED VOYLES HYUNDAI

Be
Review №37

Dominique was very easy to work with! He answered questions quickly, we felt no pressure from him, and he made the process as smooth as can be. The sales manager also was very nice and both made the experience pleasant!

Er
Review №38

I bought out my lease September, 2020 and had a friend 6 days later come in and trade in two vehicles and then purchase a brand new Elantra. I told him I liked my buying experience and that Hyundai has been a good car to me thus far, so he agreed to go and do business here.I was told that because I was responsible for buying out my vehicle (when I couldve left and gone somewhere else for a vehicle) AND responsible for my friend trading in two vehicles to buy a brand new vehicle that I would receive a $100 referral bonus. Its June, 2021 and I havent received it yet. At this point its not event about the money. My life will go on without it. Its more the principle behind them promising me $100 and not following through even though I was responsible for this amount of business in less than a week. To me, thats deserving of $100. Ive contacted my sales rep and he doesnt know whats happening (and I believe him that he doesnt), but its so frustrating. Sure, they sell and trade-in/buy used cars every day but I put in some work to get them more money and feel disrespected.On top of this, when I bought out my lease I needed new batteries in both of my key fobs thinking they could throw that in with my purchase. Instead, they wanted to charge me $36 ($18/fob). I went to Target, bought the batteries I needed for $4.69 and had both batteries replaced in under 5 minutes. How do they justify $36 for this? This is why I wont go here for maintenance... ever.

St
Review №39

I responded to an online discounted offer. I had already researched the vehicle I was looking for and received an offer that my salesman didnt know was available even. Turns out that car was sold, but Ed Voyles had the same vehicle with an upgrade for the same price. The agreed to the trade in price I was asking and made the sale very simple and straight forward. Great experience.

Ca
Review №40

I am satisfied with the 60,000 mile service. I can definitely tell my Santa Fe is riding smooth.THANK YOU!

ma
Review №41

I received excellent service from Nigel he deserves a 100 stars!

Da
Review №42

Excellent, didnt have an appointment, but they still were able to fit me in. Super nice people. Well pleased. Dave

Ro
Review №43

Excellent experience working with Paul, Adam, and Bo. Very welcoming environment, and they did everything that they could to get me into a new car. I highly recommend this dealership. I would absolutely buy from Ed Voyles Hyundai again.

Da
Review №44

Mrs. Cathy is ALWAYS so professional and sweet. She always gives it to be straight. If my car requires a service, she explains why or why not it is imperative. For instance, she explained how my hybrid brakes work and that they are perfectly fine, but if I was able that I should receive a tune-up. I went in for one thing that didnt need that service but I did need something else. I will drive across 4 counties just to have her as my Hyundai professional.

Ta
Review №45

I’m not a 5 star kind of woman, but my whole experience was beyond my expectations. C Stump kept me informed regularly, answered all my questions in the simplest way, coordinated a rental for me and even took the time to meet me in person when I came to get my car. I told her “Ed Voyles for life” Although my car was there over a month, it was all the little things you did that made the process truly beyond my expectations. Thank Cathy and Ed Voyles!

Mi
Review №46

My service agent -Tim, was very helpful and he took extra effort to discuss test results in great detail- he didn’t have to do that! Good folks!

No
Review №47

The best customer service experience. They serviced my car. I went in the evening to collect my car. I couldnt recognize my vehicle. They washed it, polished it. Dang!! Couldnt recognize it. 😍. There were snacks and comfortable seating in waiting area. My favorite Hyundai service spot.

Ra
Review №48

Before I even walked through the door, I was greeted by Reid. He was knowledgeable, transparent, and diligent in helping me throughout my entire car-buying process. Everyone I interacted with was incredibly responsive and eager to assist. Thank y’all so much!

E
Review №49

This dealership is truly horrible. They only want your money for the sale and then do not care after... They screw up paperwork and want to argue about it.. I have requested several to.es and left numerous messages for the general manager and even went to the dealership and they refused to let me speak with someone. Save your time and money and go elsewhere...

Sa
Review №50

Experiience was very good. I appreciate Cathy Stump as a service advisor. Always friendly and helpful.I was disppointed to learn that you are no charging a fee for use of a credit card. When i went to check out, i was told one amount ($416) and when the credit card was used in was $424.32. I asked why a different amouint and was told that it was a surcharge for using my credit card.

E
Review №51

This dealership is truly horrible. They only want your money for the sale and then do not care after... They screw up paperwork and want to argue about it.. I have requested several to.es and left numerous messages for the general manager and even went to the dealership and they refused to let me speak with someone. Save your time and money and go elsewhere...I cant even get my replacement windshield for my car. Bottom line Hyundai is the bottom of the line and this dealership is the bottom of the barrel.

Cr
Review №52

One of the GREATEST Service Experiences EVER! Thanks ED Voyles Hyundai! My 2021 Santa Fe Loves Yall!

Ro
Review №53

Cathy Stump in service is top notch and goes above and beyond to make certain the job is done right the first time.

De
Review №54

Tom SOLD me on the Sonata. I have been a loyal Honda driver since 2003, but the EXCELLENT demonstration and explanation of the Hyundai line given by Tom Donalson caused me to switch. I am still learning all of the great features. My brother who has owned nearly every luxury brand was impressed with my 2021 Sonata Limited.

Sh
Review №55

The service was great; the wait was so long. I arrived around 10:50 for an 11:30 a.m. appointment on a Friday. Service on my car wasnt completed until almost 12:30! I only came in for the regularly scheduled service check up.

Za
Review №56

I had the most pleasant experience from Ed Voyles Hyundai. Compared to the many others I’ve simply walked out of due to predatory pricing and scummy marketing tactics, here was relaxed, low pressure, and very reasonable on pricing. I would recommend Liz any day. She took the time to hear what I was looking for and show me any and everything that fit my criteria. She did not push me over budget or aggressively push financing like everyone else does.

wi
Review №57

The Staff there, especially Kathy Stump (Service Advisor) are the most competent, kind and professional Ive had the pleasure to see and work with since I purchased my vehicle 5 years ago - and Ive been to several. It was my first visit to that particular dealership and service department. It will be going forward my primary choice!

Sh
Review №58

From the moment I spoke on the phone with customer service to the moment they got my car in and out. Appreciate the service

Ja
Review №59

We had a great experience purchasing our new Hyundai Santa Fe. The staff was amazing!

Ia
Review №60

Always a great experience, the service team is so friendly and welcoming. You can see that they enjoy their jobs!

Ra
Review №61

Brian and Bo were awesome in getting me into the vehicle I came to the dealership to buy. 100% would recommend.

To
Review №62

I would like to thank Reid Glen our sales consultant and Adam Nguyen (Sales Manager) for a great experience in getting my son a Tuscon in the exact color and build he wanted. They listened to what we wanted and worked with us quickly to get into a new Hyundai. I would highly recommend anyone to contact Reid or Adam to get a red carpet experience.

Ru
Review №63

I’m grateful for the service that was provided and the additional suggestions that were shared for my future service needs.

Ph
Review №64

Great experience all around. salesman and finance guys were great.

Ro
Review №65

The Hyundai crew at Ed Volyes were absolutely great 👍. The sales crew of Dominique and Gabby an d the Finance crew of Keith and Bo worked diligently together. I have? bought serveral cars from Ed Volyes Hyundai from 2013 Sonata, Azure, and two G80 Genesis and now a brand Sonata Limited. Thank you.

Ne
Review №66

We had a great experience with Gabby, Keith, and the Team at Ed Voyles Hyundai! They made buying a new car a good experience, and they were willing to negotiate with us on the items that we wanted in the vehicle.

Ja
Review №67

Guess even calling them with a question is too much trouble now-a-days. Might want to hire someone that will actually answer questions and help you out on the phone vs. the frost queen you had answer.If that is what the rest of your service is like, we will happily take our business elsewhere.

Ja
Review №68

Ed Voyles Hyundai does an excellent job in selling, leasing and servicing cars and I have used them for quite a few Hyundai Sonatas over the years. The Hyundai 2020 Limited maybe the best buy on the road today and my 2016 Limited now used by my wife is also a great car. I have the Advantage Service Plans and Bluelink controls on both of them and am ecstatic.

Et
Review №69

Although I did not purchase a vehicle from this dealership, my sales associate, Gabby, helped me an immense amount. She kept me informed of the inventory coming in an out knowing that I was looking for a specific car. She gave me phone calls on situation updates and just honestly helped so much.

H
Review №70

Service advisor diagnosed and correct A/C noise himself at no charge. Notified when car was ready promptly

La
Review №71

I loved it there. People are so nice. I’d even like to work there if I could. I have 20 yrs sales experience. Looking for work. I’m 63 & a Marine corps veteran. I’m new to the area. Either way thank you.

So
Review №72

Cathy is my specialist. She is always friendly and keeps me abreast of any informational changes regarding my vehicle in a timely manner. I appreciate her excellent customer service, as well as, the team that works on my vehicle.

Mi
Review №73

As usual, my experience with Ed Voyles Hyundai was positive. This was a straightforward recall repair, but other instances have been good also.

ru
Review №74

Gabby was a great help and went above and beyond to make sure we got the SUV we wanted

Mi
Review №75

Im satisfied with your attention. Everyone were especial. Thanks Adam for you attention.

Ra
Review №76

I would not recommend this dealership. I went in with approval from my bank and manager Keith did not want to make a deal by reducing cost 5k. I will take my good credit and money elsewhere 😌...I got options!

Be
Review №77

First time Hyundai owner and have never been to this location, but the service and parts department were extremely helpful and understanding. I made an early appointment since Im high risk, but Cathy and Glenn took great care of me and answered all my questions. So very appreciative of their help and was able to get everything done quickly!

Ch
Review №78

Would not recommend buying a vehicle from this dealership. My wife and I were out of town and decided to go look at a CPO Hyundai Elantra they had in stock. We test drove the car and decided to purchase. We did not have a checkbook with us and banks were closed. So we just financed through the dealer. They insisted we had to pay excise tax at the time of purchase which is not how it is done in Oklahoma. This was on 3/26/21. Car was paid off around the first of May. (Before any payment was due) Here we are on 6/11/21 and still do not have a title. Just received the registration and plate yesterday.

Ch
Review №79

DO NOT PATRONIZE THEIR SERVICE DEPARTMENT. DEALING WITH THEM WAS A TOTAL NIGHTMARE. THEY HAVE FIXED THE SAME THING ON MY CAR 2 TIMES, AND ITS STILL NOT FIXED. OVER $3000.00 WORTH OF WORK AND STILL NOT CORRECTED. IF ITS NOT SIMPLE BATTERY CHANGE OR OIL CHANGE.PLEASE DO NOT USE THEM. SERVICE MANAGER IS THE WORSE.THIS PLACE IS A NIGHTMARE ON COBB PKWAY.PLEASE FIND ANOTHER DEALERSHIP TO GET CAR REPAIRS. I HATE THE DAY I TOOK MY CAR THERE.THEY DESERVE 0 STARS.

Do
Review №80

Ed Voyles was great with the purchase of my new Kona ! I could not have asked for a better buying experience ! Thank you so much !

Ra
Review №81

Im not sure if the policy is to vacuum a vehicle once it has been serviced but at previous dealerships that I have been to they have always vacuumed my car. Also it seems that the windshield fluid didnt have any detergent in it like it usually should have. It came out as detergent on the back window but not the front. Otherwise the representative that assisted me was most helpful and understanding and worked with me according to my budget. He is highly recommended.

La
Review №82

Kathy Stump always takes good care of me, listens to my concerns, and ensures that I have a clear understanding of what needed to be done and what did not need to be done as my car was serviced. The technicians seem to Kathy apprised on my cars status and to do what needs to be taken care of professionally and completely.

Ri
Review №83

My recent service experience was excellent. The personnel were curious and professional. The work was completed on time. The waiting room was clean and comfortable. The only minor issue was that the TV was too loud and tuned to channel that was not to my liking.

Ma
Review №84

Very easy to deal with and had a great selection of cars to choose from.

Cl
Review №85

The workers at Ed Voyles Hyundai was so helpful, and made sure that I was a satisfied customer. I got the car, color and price I wanted. I love my car!!

Ch
Review №86

The process of buying the car was so simple and efficient. I would recommend this dealership and Paul was outstanding! Tell him I sent you.

Jo
Review №87

Making an appointment with Ed Voyles for service was easy and efficient and provided loads of options. I was greeted pleasantly when I arrived, and my service adviser met with me almost immediately to confirm the reasons for my visit. As the technicians were finishing up with the requested services, the service adviser told me that they would recommend new wiper blades which I had thought were needed as well. They added those to the service, and all was completed in a timely way. The charges were those I deemed reasonable for the work requested and performed.

Ca
Review №88

Reid was a great salesman. He made the whole process easy

De
Review №89

The experience was wonderful. The sales people made me and my family feel very welcome. The manager was very kind and helpful. The manager, the finance manager, and the sales person Jasmine; worked digently at trying to find out exactly what we wanted, and getting the price to where we were completely satisfied. If you want to find a car you love, be happy about the price, and walk out of a place feeling satisfied, than visit Ed. Voyles Hyundia in Marietta.

Je
Review №90

When it came time for my lease to end, I wanted to explore my options. Paul put me in touch with Edward Keith “Keith” in finance to run numbers, etc. I decided to buy my lease out and Keith saw me through the process every step of the way. He answered any questions I had, always responded quickly and really took care of me. This is the third Hyundai I’ve owned and I highly recommend the team at Ed Voyles Hyundai.

Aa
Review №91

The buying/leasing experience was great with Ed Voyles Hyundai! They were direct and transparent with no hidden changes or unnecessary haggling. I would recommend them to anyone!

Pa
Review №92

Excellent car buying experience. Paul and Bryan were the best to work with.Highly recommend getting your next car at Ed Voyles Hyundai.

Jo
Review №93

Lisa Torres was so considerate and went out of her way to get my car in for service before an out of town trip. She is definitely an asset to your customer service department. Much appreciated.

TE
Review №94

Ms Cathy is Always helpful and quick. GREAT CUSTOMER SERVICE

Me
Review №95

Very fast, efficient and professional service. Ms Cathy is a jewel.

Ja
Review №96

I just visited yesterday 1/28/2021. I was in and out within 20-30 minutes. I was treated nicely by all staff members I came into contact with, and the facility was clean. They also had adequate spacing to adhere to COVID guidelines. I gave four stars because the other Hyundai location that serviced my vehicle did a quick complementary vacuum on my driver side (I’m the only one who rides in my vehicle, so it’s not dirty). Other than me expecting that perk, everything was great!

Jo
Review №97

I am very unsatisfied with their job. They do not have a good manager-technician work coordination.I had 8:30AM appointment and got there a couple minutes before. Service Consultant, Rachel V., took my key and got my information. One hour later I was told to sign and finish my paper work. But, it turned out that the technician picked up the wrong car. I had to wait for another hour and still didnt hear from them. I had to go check up on my car, then they said they will look into it, and it was done.So frustrated and disappointed at their job thats done. Waste of my Saturday morning. I guess that kind of mistake could happened, but I was not happy ...

La
Review №98

I love the service and employees, u guys have excellent customer service, I had an emergency on my 2018 Hydaui Sonata and I called with no appointment and I was told they were booked and couldnt get to my car at first, but one of the staff told me to hold on and they told me to just bring the car in wasnt sure when someone could take a look at it but just bring it, so I did and this was on a Monday I was expecting them to at least keep my car for 2 or more days but the same day they called and told me my car was ready and the technician had got finished early and was able to fix my car, Amazing, they always do such a good job. U guys need to train Thornton Rd Hydaui and show them how to treat their customers and have excellent service like u guys do!!!! Thank u for your excellent service!!!!!!

Mo
Review №99

Thanks to Bryan for all his help and patience in purchasing the 2022 Tucson. I am loving my new car!

SO
Review №100

The best customer service I ever came across in the car industry, Nigel is the best and Bo the financial guy is great. I will definitely recommend people there.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:2135 Cobb Pkwy SE, Smyrna, GA 30080, United States
  • Site:https://edvoyleshyundai.com/?utm_source=gmb&utm_medium=organic&utm_campaign=website
  • Phone:+1 770-952-8881
Categories
  • Hyundai dealer
  • Auto parts store
  • Auto repair shop
  • Car dealer
  • Car repair and maintenance
  • Car service
  • Mechanic
  • Motor vehicle dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:Closed
  • Saturday:9AM–8PM
  • Sunday:9AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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