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Mont/Rose Moving Systems, Inc.
1810 Dobbin Dr, San Jose, CA 95133, United States
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Mont/Rose Moving Systems, Inc.

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Li
Review №1

Mont-Rose moved my parents cross country and did a fantastic job! Everyone was professional, careful and kind. Highly recommend.

R
Review №2

I have done a few local moves within San Jose and have used Mont/Rose Moving and each time. I have been very pleased with the service.My most recent move was out of San Jose down to Southern California.Once again the service was outstanding and the cost was well within my budgeted amount.On the loading side Rafa and Nacho were extremely professional and careful. They used shrink wrap to protect my sofa, recliner and even laid carpet runners to protect the floor.Stuart worked out the schedule to meet my schedule which allowed me to meet my obligations before leaving San Jose.On the delivery end Romero the driver was extremely polite and careful as well, everything made to the destination in good condition.I would highly recommend Mont/Rose movers.

Ma
Review №3

We were very happy with the service Mont-Rose provided. This was our first experience with professional movers. Darrin, our coordinator helped us plan everything. We had two separate pickups in CA. Each team was professional and very careful with our belongings and hand packed several items for us. The furniture was then stored in CA until we could find a new house in AZ. The team in AZ was just as professional as the team in CA. They moved everything in, assembled things that needed assembly and did everything we requested. Everything arrived and nothing was broken.We highly recommend Mont-Rose moving.

In
Review №4

Mont-Rose Moving Systems Company was EXCELLENT. Highly recommend!This is our second time using Mont-Rose Moving Systems Company and their superior service havent changed. The President of the company, Stuart J Montrose, is extremely helpful, kind, and responsible. Stuart gave our company a very reasonable estimate which made us quite happy. When the moving company arrived, the workers were very professional and gave great service. The moving company is also very punctual. Came very on time so no needing to wait.We will definitely do business with Mont-Rose Moving Systems Company again!

vi
Review №5

After making the decision to sell our house thats been in our family since 1954, we realized how much stuff we had throughout the entire property. We were overwhelmed with the concept of relocating, to say the least. With myself being disabled and my partner retired we needed major help with this life changing move. After researching several moving companies, we became very discouraged. We were referred to Mont/Rose Mayflower Moving Systems. Their sales representative scheduled an appointment immediately. Frank Rose not only evaluated our move efficiently, but he was punctual and personable as well. He was extremely helpful with coordinating our moving dates so we wouldnt have to go without furniture. Once we arrived to our new home they even set the beds up for us, and provided excellent service with handling our belongings, and placing the boxes were we wanted them. Not one piece was broken!

Ke
Review №6

What a disaster! They arrived at my new home to deliver my household goods. The very first item they unloaded from the truck was a piece of furniture that they dropped out of the door onto the street and turned in to splinters. They then proceeded to destroy several other items. They left chips in my new custom finished driveway from the loading ramp. Their workers used the bathroom and left dirty hand prints on the wall over the toilet. They didnt reassemble any of the furniture as is customary. They used a hammer to try to straighten the patio furniture they bent and knocked chipped off the paint in the process. Then they drove away without setting up the beds and left the matresses in the garage hidden behind boxes so we had no place to sleep.When I refused to pay until they agreed to reimburse me for all the furniture that they destroyed they simply threatened to sue and refused to admit any fault.Wow. Never experienced customer service like this before with a half dozen previous relocations in my lifetime. On the other hand, they do seem very well versed in their legal rights and protections under the California Public Utilities Commission. In that sense they are very competent.

Ba
Review №7

I just did another multiple destination move and once again Frank and George handled everything without a hitch. They make it very easy and stress-less. Great guys to work with and I highly recommend them.

Gr
Review №8

Provided the service at the price quoted. Items arrived in good condition with one minor exception. Staff was professional and cared well for our belongings and property.

Pe
Review №9

I would not recommend this company for moving long distances. I hired them to pack and move my family and I. I was 7 months pregnant so this is why I had them do most the work. I understand that things happen, but I paid for insurance. They WILL NOT cover self built computers. If you build your own computer, make sure to take it with you and dont trust them with it.I filed a claim on my $2500 gaming computer. They dropped it on its corner and broke the case and now my computer will not start. They offered me $179 because Walmart had an HP Elite 8100 for that price and I was told it is comparable to my computer which has a water cooling system. They said I couldnt establish value, but they know it was damaged and are still willing to give me $400. Theyre only giving me $400 because I was upset with the way they were handling it. The case alone, that was broken is $300 to replace. Im not asking for brand new items. I pulled out everything from the computer, gave them a list of the components current value. This was not good enough. I still cant establish value.Unfortunately, if I go to arbitration with this, its going to cost me $300!! I put my stuff in the care of others and they just dont care. On top of it all I had to put out more money to purchase more packing supplies the day they were packing because they didnt bring enough stuff and didnt bring enough people for the job. At this point Im just signing the paperwork to get back what I can on what was damaged. Be careful on anything you get anyone to move for you.UPDATE: 9.2.17Someone from MontRose/Mayflower was look into my situation and unfortunately Im even more upset than I was before. Its not Mayflower/customer service representatives fault. She was kind enough to talk to the Sr. Manger of Monte-Rose to see if they could work something out to fix my unhappiness. Nope, they felt lying to Mayflower would be in their best interest. Still coming down to it was a custom computer so they wont accept damages. On top of it all they say I already cashed my claim check, so they cant do anything anyways. This is untrue. I just received an email yesterday from Monte-Rose telling that they just sent out my check the day before....huh....pretty sure that means I havent cashed it. I would highly recommend that Mayflower drop them from their services. This situation has now pulled me to not use Mayflower on my next move in 2019.

Ei
Review №10

They gave me a competive quote but the biggest thing was the way the crew put me at ease. They handled by my propery with care. They were professional and courteous. Ive had some really bad moves in the - real nail biters, but this was bliss, hard to imagine in a move! I was going to a new home in a new city and starting a new job all at once. The one thing I was worried most about - moving was the last relevant conern. They took care of everything. Id never use any other mover. The only thing Id do different is Id have them pack too!

Lo
Review №11

Excellent accommodations

Ga
Review №12

Worker are great

Information
6 Photos
12 Comments
4.3 Rating
  • Address:1810 Dobbin Dr, San Jose, CA 95133, United States
  • Site:http://mont-rose.com/
  • Phone:+1 408-929-7100
Categories
  • Mover
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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