I have yet to use their services. I was planning a shipment to Vietnam that fell through. They seemed to know their business and were reasonable to talk to. They were willing to work with me to meet my needs. Offered a flat rate for packing a number of items and included free storage while I collected my shipment. They understood the requirements for shipping my particular items. I would go back to them if another possible shipment came up.

Was given incorrect information initially on where and when to go and pack my items. The owners made up for this mistake by arranging to come to my house and pick up the items. Overall good service. Prices seemed average for the service provided which was crating of Fine Art.

Was told it was arranged for them to palletize some items, then when it was time, they said they dont do that at san jose store, only hayward and SFO. Even though their web site says they do.