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StorQuest Self Storage
2919 S King Rd, San Jose, CA 95122, United States
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StorQuest Self Storage
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Ph
Review №1

Got a storage unit today. I brought my two energetic daughters, and Jada, who helped us, was great and got us in and out quickly. The facilities are new and looked clean. My first 5 months are guaranteed to stay the same monthly price. I will update my review at the end of that time.

Ro
Review №2

Everything was quick and easy. the young lady that helped me was amazing, but I forgot her name! sorry. we got a good deal and the whole facility is super clean and well taken care of.

Ya
Review №3

I experienced a great service at a good price.I rent a 30*10 ft huge unit at half price for the first three months at a promotion rate. After the first three months, the price goes back to normal (

Th
Review №4

Good place and good price for the rental service. The process were quick and easy. No contract needed, just give them a 10 days notice. Staffs were very friendly and helpful. Highly recommand if you are looking to rent a storage.

Je
Review №5

Fallon & Jadah are both super helpful AND hilarious! Quick and convenient customer service; they are friendly, easy to talk to and work with, and they answered all 9,723 of my questions. Highly recommend this place to anyone who needs a storage unit of any size for any length of time.

Mi
Review №6

Love this location! Fallon has helped me every time I’ve been here and she is friendly, professional, and informed.The facility is always clean and feels very secure and simple to use. Plus, the best price I could find in SJ.

Ga
Review №7

Storquest is the place to go for your storage needs. The staff is friendly and helpful and the facility is safe and clean. Lastly, the price is very reasonable!

Fr
Review №8

Best of the best. Fallon is super quick and efficient to get everything ready for you! no hassle!

Ja
Review №9

I stopped by a few weeks ago and saw a 10x10 unit. The place was really nice and clean. Also they had great customer service and Jada helped me out

Su
Review №10

We had a great experience with StorQuest. It was easy to reserve a storage space, the staff was extra helpful and there were lots of options. When we arrived at our appointment, we were greeted by name. Moving can be a very difficult experience and StorQuest just made it easier.

Ti
Review №11

Angel was great. He was patient and super helpful—answered all the questions I had as a first-time storage renter. When I say helpful, I mean it—he even took a look at my car real quick because when I arrived, because something was coming out from under the fender/bumper. I highly recommend bringing your business here! Facilities are clean and seem well-maintained.

Za
Review №12

They wouldnt let me rent unit because of making multiple reservations. Did you ever think that I got the wrong size so I kept changing the reservations? But its all good. Rather not have any rodent damages from my things. Their units are not climate controlled. And staff are unprofessional, dont know a thing with what their doing.

Mi
Review №13

Everything was easy to sign up to reserve without putting a deposit down or leave me a credit card number they called me right back and got me in an appointment within one hour of setting jaydaa was very polite and extremely imformative.. she answered any question I had or said she would find out, Thanks Jaydaa

Mi
Review №14

This place is pretty clean and they are really friendly. If you looking to safe and fair you should come here 👍

Ro
Review №15

The Storequest was very clean! Jadah was very professional, nice and very helpful. She answered all our questions and storage needs. I would definitely recommend this place to others. 👍🏻👏🏼

Hu
Review №16

Young lady was very helpful and answer all my question and thats pretty good for a new hire

Xu
Review №17

Great service at this storage. All units can be accessed by vehicle. I rent a 30 ft unit, the price is at least 100 usd lower than others, plus some off in the first three months. Staffs are super nice and helpful, available on Saturday. Definitely my first choice if I need storage in the future.

Ir
Review №18

There are rats! LOTS of RATS!All out staff either damaged by rats or infected by rats. There is urine and droppings in all our boxes. The Management does not react to any complaint about significant rodent activity. If you do not want to deal with damaged staff and clean up after rats - do not go here!

Sa
Review №19

Only want your money. Prices change alot. Staff are stuck up and dont know what their doing. And not to mention the rats.

Te
Review №20

I decided to get a storage and came to the right place . Angel was great in helping me choose the right unit. Very patient with all my questions and great in explaining everything to have peace of mind when renting a storage. I definitely refer this place to someone whos looking for a rental unit. Place is clean and easy to access your unit. Thanks again for being patient with all my questions ..

jo
Review №21

Brand new storage facility.Excellent overall.

Ki
Review №22

Very sweet lady’s in the front office and great service!

Me
Review №23

Fallon was great explaining everything to me and I definitely recommend this storage unit spot. Thanks again!

Sp
Review №24

Angel was very professional and helpful in finding the size I need. Great customer service is hard to do when a building has such draw backs given the current times and yet he was able to help out very well.

La
Review №25

Good communication with Angle! Reasonable price and safe storage space! Definitely will come back in the future!

Ke
Review №26

Quick service...not much parking to register but overall 4.5 stars

An
Review №27

Angel helped me get the storage unit my family needed in a quick timely manner. Very professional, very informative! Ask for Angel at the front, he won’t let you down.

Ra
Review №28

It has only been several days since I rented.Both representatives that assisted me with renting a unit were helpful and nice. The rental process was quick and it was easy to understand the terms. The location is very clean and appears to be well maintained.Overall it was a great experience getting started and moving in.

De
Review №29

Was very impressed with the clean presence of the facility while pulling in to sign paperwork. I was acquainted by Angel. Angel was very helpful with quickly assessing me with the paperwork, rules and showing me my unit. Process took less than 30 minutes with lease signing, keys, lock and map of directions to my storage unit. A presentable, family oriented, safe location of San Jose for your storage needs!Pleasant experience with the StorQuest Self Storage of San Jose.

Br
Review №30

Very clean facility, Jadah was very helpful.

Ma
Review №31

Angel was of great help. He showed me the storage that I needed right away. He was very helpful, polite and not to mention great customer service. I would recommend you looking for Angel if you ever need a stress free and rapid rental.

El
Review №32

Angel provided exceedingly great service, everything was simple and quick. Which is something to be noted during the pandemic. Glad to give this company business.

Ju
Review №33

Angel showed me around the lot. Answered all my questions effectively. Made me feel comfortable leaving my things here.

os
Review №34

Great service and great prices!!

De
Review №35

The facility was beautiful and very clean. The young man Angel explained everything and made sure it was the right size for my needs. For me its all about the customer service and he was exceptional! Thank you for a great experience Angel.

Ll
Review №36

Theyll make you charge insurance because they have rats. Just a heads up.

Jo
Review №37

Angel Provided great customer service. Answered all my question professionally. Made me feel welcomed. Great service!

Je
Review №38

Very clean and new units. The manager Angel was very helpful and professional, which made the process seamless. We had a long day of headaches with other storage units and this was the only one that got us into a unit the same day and provided excellent in-person service. The other storage yards had no representative on-site on Sundays. Overall, great experience!

De
Review №39

I just want to say ...as I pulled up today to pay my storage bill...Fallon came out of the office an knew my name, asked how I was doing with true care in voice ...Fallon has the Best Customer service...Always with a smile. ....and with the Best attitudeThank you Fallon 😊King rdSan jose, ca location

Ma
Review №40

Well organized & secure. Manager was extremely helpful

S
Review №41

Received a call right after we booked a reservation online. Fallon provided great customer service and scheduled an appointment for the same day. She was very informative and very friendly. Unit was very clean and has nice wide doors. Not to mention each unit has an alarm and they have 24 hour customer service line. Would highly recommend.

Li
Review №42

The facility is clean and new, the storage locker has overhead lighting and a fire sprinkler. Its easily accessible and there are restrooms available for customers. Staff is helpful and courteous.

Br
Review №43

Great customer service just wish it was accessible later than 9pm

Al
Review №44

This storage facility is all brand new and the cleanest I have seen out of a lot of storages I have been to. Not to mention the professionalism and customer service I received from Angel the gentleman working there. Their prices are really good and I would recommend them to use for storing necessaries.

Fl
Review №45

The personal are all very polite and professional.. Love the cleanness of the area and units.. access hours are perfect .. so glad this place is open..

Da
Review №46

Amazing storage place with great rates. Fallon was extremely helpful. If I ever need a storage unit in the San Jose area again I know I will come back here. Access is convenient and the unit was roomy and clean.

Ga
Review №47

Clean smooth and easy transition. Plus helpful staff.

Al
Review №48

Employee Jadah was very helpful and friendly

Go
Review №49

Customer Service: ⭐️⭐️⭐️⭐️⭐️Fallon was great! She was very knowledgeable about the various promotions offered and when it cametime to choose our unit, she broke down the pricing quickly and accurately. She was VERY thorough in explaining pricing, charges, rules, etc. She was also very friendly and she couldn’t have been more COVID compliant.Storage Units: ⭐️⭐️⭐️⭐️⭐️Very clean and well lit. Doors to the interior units are large for easy access as are the doors to each unit. A security code to enter the unit area and security cameras help put my mind at ease.

Ju
Review №50

The lady I fell very bad I dont remember her name but she was extremely nice her customer service was outstanding. She works at the location on king road in san jose she was great I wanted to take a second I think she deserves to be recognized for her work.she would be the reason I would defintly come back.

Di
Review №51

Friendly staff and clean building fair prices so far

Sa
Review №52

Nice and cheap perfect place perfect prices

To
Review №53

Fallon was very helpful with us choosing a unit. She honored the online price which saved us some money which we really appreciate.Compared with the other places and didnt find any cons. Highly recommend.

Aa
Review №54

Super helpful and informative. Very fast service and knowledgeable employees!

Ch
Review №55

Angel was super helpful and personally I love small talk. from a customer service standpoint, small talk makes a customer feel like a person and not a dollar sign. very happy with my choice to store my belongings here. Thanks, Angel!!!

Ta
Review №56

Storquest been great to me. Brand new store with helpful staff. I was helped by Angel and Fallon who were fair and understanding. Thank you.

Ja
Review №57

She was great helped us with everything we needed and was an amazing experience!

je
Review №58

New construction clean friendly staff secure gated several size options and never too crowded

Da
Review №59

Amazing customer service from Angel & Fallon, definitely recommend using storquest storage!!!

Me
Review №60

StorQuest is a clean and tidy facility in a convenient location. Fallon is especially helpful and professional, always ready to help and answer questions. Would definitely recommend!

Jo
Review №61

Nice, clean facilities. Great customer service (thanks Angel). Great pricing! I would highly recommend Storquest to anyone looking for a good Self Storage unit.

Zi
Review №62

I was looking for a storage place and found the storQuest. The manager is super friendly, nice and storage is clean and new. Also they gave me a good discount which is helpful. They deserve a 5 stars!

Sh
Review №63

Called to get a quote and information regarding storage facilities within my area. Hands down, this was the best I place I have connected with. The customer service was great. I talked with a woman by the name of Fallon who was knowledgeable, friendly and efficient! If you’re looking for a storage place in the area, I highly recommend this location/company!

Le
Review №64

GREAT experience so far. Angel was very helpful in explaining the different options and special based on the size of the units.

Ch
Review №65

Angel was very helpful and professional. He explained about the lock system and pricing. The unit is brand new and super clean.

Ma
Review №66

My experience really was excellent (or superior!). The location was 10 minutes from my house. The prices blew every other competitor out of water. The units were clean. The customer service on the phone and onsite were very helpful. Loved the drive up access. My movers raved about the service and size of the units.

Hy
Review №67

Amazing facility clean halls they have it all! Fallon & Angel were extremely helpful everything you want and expect at a storage! 👍🏼

Hi
Review №68

Good location n members, plus reasonsal price.

La
Review №69

Was well explained about the storage unit and security camerasThe facility is nice and clean easy access and well securedI feel safe storing my stuff at this storage facilityThank you 😊

Ha
Review №70

Angel was so nice. Good prices camera on deck if u need aPlace to put ur stuff go there

Jo
Review №71

Really nice staff and place looks clean. Would recommend

ru
Review №72

Super friendly staff and easy process!

Da
Review №73

Very clean, nice High walls for security, and good prices. Great personnel customer service and great deals. On site Management is a plus too, and 24/7 customer service just in case of any emergency.

Aa
Review №74

Great space options, as we needed a large unit. Love that the code you create doesnt just open a gate, its to turn off the alarm on your unit. So no one can just tailgate and break into your unit.

Da
Review №75

Inside hallways need to be swept. Floor are very dirty. Outside of building entrances are very dirty with debris. Have found glass, nails screws on ground.

Sh
Review №76

My experience renting a storage space with StorQuest was seamless. Reserving the space online was easy. Soon after I made my reservation I received a call from StorQuest to set up an appointment to visit the space. The StorQuest onsite staff was professional, knowledgeable, and very helpful.

An
Review №77

Angel helped me get set up. He is very professional and very respectful. And stayed late to accommodate me. Thank you Angel!

Ka
Review №78

Angel gives out the best customer service, he is very helpful and keeps the property very clean. Greatly appreciate all the help I got

Ku
Review №79

The process in setting up the rental storage was done safely and efficiently. The person who helped me, Fallon, was courteous and very professional. Thank you Fallon!!! I highly recommend this place for your storage needs

J
Review №80

The staff at your south king rd location were great. Special thanks to Randy for all his help and assistance and for checking in on us if we needed anything when we’re were there.

Lu
Review №81

The best in customer care !!!!Fallon Dominguez) was Great veryInformative very helpful to me.Thank you, so much!I will recommend to my friends and others.

ni
Review №82

Angel and Fallon are amazing they are the best and I love them!!!!

Ch
Review №83

Love them! Despite the pandemic going on I still had to move so I went to check out StorQuest. When I went to check out the unit I had reserved online for free Larry greeted me with a smile AND a mask! I was grateful they were still open and willing to show me units and help me make a final decision on where to keep my things. The grounds were clean and seemed safe, Larry was helpful and efficient, my choice was simple! Thanks guys Im really happy to have found this place!

Mo
Review №84

Service was fast and they follow all safety protocols during Covid

Le
Review №85

Great experience with Angel. Extremely helpful

Ap
Review №86

Process went very smoothly, units are clean

LE
Review №87

8 I am new to town and I was treated very very nice very professional very good location very clean brand new awesome

Ja
Review №88

Good deal and great service with Angel

Jo
Review №89

Best place to storages really good customer service

Ga
Review №90

The price was good and the hours you guys where open was very convenient for us 9pm closing was perfect timing

Jo
Review №91

Very friendly staff! Simple and easy!

Ik
Review №92

Very clean facility. customer service was good.

Ci
Review №93

Fallon helped us and she was very professional as well as good customer service! Very pleased!

vi
Review №94

Went to compare prices with public storage and to my amazement was sold right away by Mike the store manager! He was soo welcoming and helped me pick the right storage size for my needs. The price was half of public Storage and even threw in a free lock! With such a great customer service, I was sold with a unit right away, thanks Mike!

Mi
Review №95

Excellent service!!

Rh
Review №96

Beautiful property, well taken care of, and Fallon offered amazing customer service. Would highly recommend.

Ti
Review №97

Larry is a very kind and helpful staff. Although I had to change my lease and documents multiple times due to company filing to the government, Larry was always patient and polite. Thanks for the great help.

Ti
Review №98

Quick, easy, and straightforward. The storage place was really clean, which I was pleasantly surprised by.

Au
Review №99

I am so impressed with the employees commitment to saftey, and how seriously they are taking the pandemic. I felt very safe and cared for by this team when I went to check out the facility.

Er
Review №100

I was so thankful for the clean and safe experience, I was so nervous to go in, but was relieved by all the precautions taken to keep me safe. Fallon really went out of her way to makethis happen for us.

Information
14 Photos
100 Comments
4.9 Rating
  • Address:2919 S King Rd, San Jose, CA 95122, United States
  • Site:https://storquest.com/self-storage/ca/san-jose/1094/?utm_source=GMB&utm_medium=organic
  • Phone:+1 408-329-6413
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • Storage facility
Working hours
  • Monday:10AM–4PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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