I had a great experience with the Demetra cabinetry team. My cabinets came out great. Quality is top notch and great value for the money spent.As with many items I ordered for my remodeling project there where back orders and delays. I know these issues are out of their control and appreciate their efforts to keep me in the loop and my project on track as close as possible. Thanks guys.

Very bad service when picking up the order, nobody attends you in the warehouse of the company

Double pricing than other cabinetry stores. Attitude changed a lot after purchasing, don’t response emails and calls when we have issues. We ordered handles as well, and There’s no handles at all for the whole order. Strongly don’t recommend this store

The experience with Demetra is awesome!!! Highly recommended!! I am super happy with the service. Quinn Bonifacio is very professional and easy to work with. She walked us through all kinds of cabinets and handles very patiently. She gave us a design the first time we visited the store and helped revise it several times until it finally perfectly fit our new home! Again, very professional and patient!! We forgot to use our store credit to purchase the handles but Quinn fought for us even after the credit was expired for 4 months! Impressive service!! Thank you Quinn!!The build quality of the cabinet is far beyond our expectations, and the price is super reasonable as well. I have visited many other stores and didnt find one that can compare with Demetra in terms of price/quality! With the same quality, it can easily cost us $5000 more in other stores!!!!I will highly recommend Demetra if you want good service, high build quality (and good look!!!), and a dream kitchen!!

Highly unreliable and disorganized.I checked on the status of my order multiple times, a week and a few days before ETA. It was only the day before the promised day that they told me the items were backordered and they will not be ready for another 3 weeks or so like it was not a problem.I had to change my order to get something in stock by paying extra few thousands $ just to complete my project on time.After it was delivered I discovered that it was missing trays and bins. I asked about it and they then told me those were supposed to come with the order and I had to come pick them up from their warehouse.The part I dont understand is why I have to be the one who discovers all these issues and contact them. There was no heads up on backorder UNTIL I asked them multiple times. They didnt know the cabinets had missing parts UNTIL I asked about it. And there was no apologies or whatsoever.

I checked out this place for my kitchen remodeling, The designer there is very friendly and quite professional. I was educated with a lot of details in regards to the cabinets which I have not paid attention to.They also offered a fair amount of selections of european styles, Very contemporary...Recommend to check it out!

First time writing a review, but was motivated by the great customer service from Kevin at the San Jose Demetra Cabinetry store. Mine was a small problem and I didnt come fully prepared with a photo which would have made things a lot easier. He helped me quickly, efficiently, and got it just right - thanks Kevin. Thanks Demetra.

The woman is very rude. I was making a exchange. The sales could not find the one I want. So he asked me to call his manager to ask whether I can return it. I called the manager and then doing thr return process. For nearly half an hour there is only me as the costumer in the room. Suddenly the woman asked my designer, did the customer go out？She is mad! She definitely did not know that i am still finishing the return process. I am so surprised and angry that these people are discussing about their costumer in such rude way. Avoid this person！！！

We bought our kitchen and bathroom cabinets there and are really satisfied with the quality and price. Their designers are very reachable and provide great ideas and services all the time.

The service we received was great. The design consultant was very helpful introducing the products in the shop and help us decide which is best for our need.

Very modern cabinetry. Reminds me of Ikea styling. Prices are moderate - more than DIY Ikea but less than big box or custom.

I called these guys up and they were very helpful with advice. Thanks!