This review is for the location in North 1st Street and their warehouse in San Jose. friendly staff and good quality products. We had great experience working with Crystal. She is very knowledgeable. The north 1st street location is less crowded so I would recommend go visit the warehouse and come back to north 1st location for final purchase.

There is collections but service can be better

Very nice showroom. This company has one showroom in Fremont and one in north San Jose.

Nice and clean showroom, very easy to get help and fair pricing.

The selection is amazing and the prices just as amazing. It is a very busy place... just like Costco I found the best time to go is when they first open in the morning....just like Costco. The money and time you will save makes it well worth it. Its a one stop shop....counter tops, cabinets, faucets, sinks handles and flooring. I did 2 bathrooms for half the cost of other places...including Home Depot and Lowes

Wendy Zhao was the best salesperson out of the three folks I interacted with. Customer service here is lacking, so be prepared to just wait in line at a salespersons desk to get help with your order. If you go in expecting amazing customer service youll be disappointed. As for product, they have a great selection of kitchen cabinets, counters, and tile. Really great prices, too. Worth dealing with indifferent salespeople to save a ton on your kitchen!

STAY AWAY!!!!! Horrible customer service, the techs arent prepared and are very hard to understand.The store: We ordered a whole kitchen cabinet remodel (paid a 50% deposit) and hired someone else to do the demolition. The demolition went great and the day KZ Kitchen were supposed to do the install, two people came unprepared and didnt know what parts they were supposed to pick up from the warehouse. Left for 3 hours and came back with cabinets that were all banged up and scratched. Told us we had to redo all the plumbing and asked for extra cash up front. That day we called the office and no one got back to us until the next day. Then, the day after that we tried to exchange the cabinets and drove to their office and they said they cant exchange them! Two days delayed without a kitchen and we had to cancel the whole order. We asked for our deposit back and they ran the card, but still havent gotten the money back.

The cabinets choices are good, but the staff is not that friendly. I wanted to find out some pricing, but they told me they could only talk to my contractor.

Ok selection, but its pre-fab cabinets. Service was very good. Not able to get quartz counter samples, so that was a bit disappointing.

Very dishonest store and worker. Asked same question but got two totally different answers. Never tell you when your order would be in store and your order is back order or not. You have to call them frequently to ensure your schedule wont be delayed. Stay away from it unless you got plenty of time to play with them.

They have a very limited choices for kitchen cabinet selection and quality of the cabinets is not good at all. The only positive thing about them is they deliver in less than a weeks time after you deliver. PLEASE PLEASE do not go with their Installation as they absolutely ruined my kitchen and broke the new appliances that we have provided them to install.

I wish I had read reviews before I made the purchase from the company. We bought cabinets and granite countertops for our brand new kitchen, total worth over $10K.First of all, they messed up the under-the-sink cabinet. I have an apron sink, but they delivered a cabinet for drop-in sinks, and we had to go to the warehouse and exchange for ourselves.Secondly, and more frustrating is the granite countertop, I bought Kashmir WHITE stones, which is very appealing in their Brokaw showroom, creamy white color with minimal marbling. But what we received is BEIGE-RED colored stone with ink-stain-like patterns, VERY VERY VERY disappointing. I had my contractors pick the stones up from warehouse on Friday, and I found out this problem on Saturday morning while the installation is already half way done. So I can not return them for a refund, and if I ask my contractors to remove the installed ones and install new ones, it would double the time and money, which I have absolutely no obligation to pay.I tried to get some discount and live with it, but the store manager Jennifer was rude and unprofessional over the phone, she tried to blame it all on me, and said they can only offer me $160 discount. I can not accept that and wanted to talk to her boss --- the boss is out of town, she said. Of course, how can the boss be in town at such moments?!I wanted to give 0 star for the business, but I decided to give one star because of Ronnie, the sales person, who was trying to help me as much as she can, I wish she was the manager.

The staff is nice, unfortunately out of stock on everything I would pick out.

If you know what you want, have your own layout and dimensions, and have somebody else do the install, this place is a good cabinet value. Dont get your counters through them.

Horrible, rude, lazy incompetent staff. Showroom sales person, Mary Zhang, is the rudest and stupidest sales person Ive met in a long time. KZ has a history of not standing behind the products they sell and cheating their customers, youve been warned.

Great experience。great selection for good price. Staff are friendly also

Bad service, bad quality, no integrity. If your have another choice, avoid to use anything of this bad company.

Quality of the kitchen closet is very low, the paint fall off after 3 months.Within 1 year, the door of the trash can closet fall apart! Dont buy any product from this store. I spent almost 10K in this store!

Chinese service Chinese prices Chinese quality. Some like it some dont

Called for some cabinet and granite information before making a trek to the store out of my busy schedule. The woman who answered the phone was very rude, not helpful at all. She could not point to any useful information. I am glad I called first!

Good service！