Mani was freaking amazing! Please if you guys need anything, go see this godsend of a women! She deserves a raise AND paid vacation. 100/10 recommend 🥰

Overall great experience the people there were very polite and attentive with everything I needed. 10/10 would recommend to anyone needing a new phone.

Mani and Chase are amazing! Chase went out of his way to ensure we received every discount possible with our new phones and plan. Mani was a joy to work with in the setting up of our new phones and made it extremely easy. If you’re a Verizon customer, go see them!

Mani was a pleasure to work with. She took the time and explained everything in detail. Gave me the best options, all while making my experience a great one. I will definitely come back for my cellphone needs in the future, as well as introduce family and friends for their cellphone needs as well.

Mani is always so professional. She provides superior customer service and her knowledge of the phones is very helpful. Every time Ive come in, shes been able to resolve my issues same day. Thank you for being so customer oriented!!

People at this store have great customer service skills. Very nice and willing to help to get the best deal. Totally recommended!

This store is amazing a representative name Adam gave me over the top service he was patient professional and easy to talk to my overall experience was Out of this world, highly recommend this store.

Mani and Chase were so knowledgeable and extremely helpful and made switching phone services a good memorable experience. Mani gave us incredible phone deals and nice discounts on cases and other phone accessories. Go see Mani today and you will not be disappointed 😀😀😀😀😀😀😀

This place gets five stars because of Mani. She was absolutely phenomenal. She was very patient and extremely articulate in explaining details pertaining to trading my phone. I believe this is one of the Verizon stores where they can transfer all your data from the old phone to the new one. Anyways, if you have Verizon and have any inquiries, Mani is the one to go to.

I have a new Motorola 5G and needed help to perform several functions. Mani, at the Version store in Rowley.TX. was friendly and answered all my questions. She provided the information I needed in order to properly use my new phone. Yeah!

Probably the easiest and best experience buying a phone I’ve ever had. Mani put in the right numbers and got me a killer deal, and basically did the entire process for me. 5/5 recommend!

Mani is a fantastic rep and was very helpful from start to finish in the process of upgrading my phone and getting a new watch. She was very patient, nice, and clear on all prices and instructions. Also impressed at that fact she was able to work fluidly with multiple people while being the only person in the store. Great experience

I would have to say this is the best cellular service center in the metroplex. Mani was exceptionally knowledgeable and took her time to break down the cost and plans so that I understood exactly what I was getting.She made the data transfer seem effortlessly and was able to multitask to meet multiple customers needs in timely manner.This will be the only place we go for our needs!

Chase was amazing. He made this a smooth experience. I highly recommend visiting Chase.

Incredible service with wonderful professional skills. This lady deserves a huge raise. I am well pleased. Mani should have a great future with Verizon.

Mani, gave us great service from start to finish of the process of getting our new cell phones. When we needed help trying to understand the functionality of our new phones she explained with clarity and I appreciate this! Her patience with us was appreciated.

Mani was very knowledgeable and a pleasure to work with. I was really stressed, needed help getting a new phone. She’s an awesome asset for Verizon

Mina was great! So friendly, so professional! She explained everything and it was an overall great experience

Mani was marvelous!! She was helpful, thorough and patient. We highly recommend her and would return in the future!!

We had a great experience with Mani today, she was very helpful and very knowledgeable, we switched from a different provider, and she made our decision even easier to switch, it was painless and fast. We would definitely go back to her if we ever need help with our phones. We appreciate great customer service, thanks Mani.

Caught him walking in with his lunch and there were some computer problems but he got me squared away while his lunch got cold.he didnt rush or get upset with the situation, he was very professional and helpful. You are lucky to have such a good team at the Rowlett store and so an I.

Mani is the best saleslady I have met. I went in to purchase my gf the new iphone12 and mani convinced me to buy one for myself and lowered my bill to help with everything.

Mani was awesome. She took the time to assist my elderly relative understand her new phone (no small feat). She went above and beyond! I will definitely go back to this store. Mani is the best!

Mani was the best! If you go to Verizon ask for Mani and she’ll definitely take care of you!!

Mani was awesome she explained everything about the options for me and took care of all my questions. A delight to work with. Many thanks

This is by far the best Verizon store I have ever been too. The customer service is the great and they make sure to go the extra mile to provide a great quality experience.

Mani, customer rep, was knowledgeable andd patient answering questions on our first visit to just get information, prices and service comparisons. She was helpful finding upgrade options and skilled in completing them.

Mani was fantastic - very knowledgeable about Apple’s product offerings and very customer friendly!

Mandi is the best Verizon I have ever worked with. She has gone out of her way to answer all my questions and then worked with me to get the best possible IPHONE 8SE. I just love it and I will continue to pass on the great experience I had getting my new IPHONE. Thank you Mandi, Rowlett Verizon Store, just off Dalrock, north of Lake View Parkway in the Tom Thumb Plaza.Respectfully,A very satisfied Verizon Customer.

She was amazing very patient with everything thank you for all your help

What a great experience dealing with the Manager Mani. She was awesome.Great store and great location.I highly recommend this location.Thank you Mani.Craig

Mani is Magnificent! She went above and beyond for my wife and I. Thank you Mani!

I will be a guaranteed customer for this location and mani is and always will be my authorized retailer she has wonderful amazing customer service, very informative knowledgeable, happy, and treated me like a real customer not just another commission sale.Thank you so much Mani I am 100% happy leaving today completely satisfied and excited thank u so much u made my day my whole year thank you and much love

Highly recommended store. My entire family ported in from T mobile, upgraded our phones and The rep Mani made it a seamless transition. Very professional, honest and friendly store. My new go-to Verizon Store :)

Great friendly service. Very polite and answered all question and went above and beyond expectations

Mani got my auto pay straighten out. Very kind, professional and helpful.

Mani was the Best customer service representative I’ve ever worked with pretty much anywhere!!! She’s a real asset to your company! She’s an excellent sales person and an amazing communicator!!! In fact moving to Rockwall soon and I will always use that location or any of my needs with Verizon because of her!!!!

We just went in to price out upgrading our iPhones and Mani hooked us up with two iPhone 12 Pro Max phones for less a month than we paid for just one of our older models. She was very friendly, professional, and knowledgeable. Highly recommended!

Mani at Verizon Rowlett was absolutely wonderful to work with. Very professional and she even went out of her way to get us exactly what we wanted....2 New iPhone 12 Pro Max. This location will be our NEW go to Verizon store. Thank you Mani for your friendly professionalism!

Staff is very accommodating & helpful. Would recommend to Everyone. Go see Chase or Mani . They will absolutely take care of you.

Mani was very helpful and so nice. She definitely got me the best deal!

Mani is very helpful very friendly and has knowledge of products and promotions.

I walk in got notice got service got done ask if I needed anything else was in and out like a robbery thank you for making it easy on my in and I love my new upgrade

I bought a phone from this place mandi was the person who helped me buy my new iPhone, she was awsum gave me a deal which was amazing and explained me everything about the phone and service. She was very kind and professional person, am not a tech person she took her time explained me everything and went out of way to get me started. I will recommend this store and this sale associates to everyone.

Chase was a true professional and definitely knowledgeable on all the products in the store!

I moved 7 lines from ATT to Verizon. I was worried about the experience but Mani of Verizon Rowlett TX made this transfer easy and enjoyable. She is excellent at what she does and would recommend her store to anyone seeking honest support and fast answer.

Ask for Stefhani ans your movement from the other phone company will be as easy as ours! She listened to our needs and transferred the phone data with ease. Try out this Verizon store. It will always be my first choice.

Have used Verizon for years but needed to make some changes. Had a great experience with Mani - she was very professional, able to get all my needs met for both business and personal, and was nice to work with! Ill continue to ask for her personally!

Stephanie is a one woman show! I spent 7 consecutive days dealing with sprint, after 21 years with them, and I have truly did not realize their were skilled representatives like Stephanie out there. I bugged her almost daily.I am a lead programmer with a top software company in long term care industry. I program financials software. She impressed the hell out of me. She guided me through every decision and saved me an significant amount if money. She went over each step, as an accountant would, and in the end made the decision easy.I currently have five lines, hotspot, and insurance on two, and I suspect future lines will be needed. She talked tech, talked financials, and was an absolute pleasure to work with. I truly wish I had a position for her at my company.I have no experience with Verizon, until now, but Coworkers recommend it. I thought I would give it a try. I am glad I did. Extricating myself from Sprint was painful and costly, but in the end, all costs were covered by Verizon incentives, and my bill dropped by almost exactly 100.00 per month.

Mani is AMAZING! She is super knowledgeable about iPhones which really helped me while I was switching over from Android. Her personality shines bright, she made me and my partner feel super comfortable. 10/10 customer service

Mani was the best phone tech/saleswoman Ive ever encountered. Very knowledgeable, professional, patient and no pressure.

Mani is very friendly and very knowledgeable about the promotion that Verizon has and she is very sweet

Mani did a great job. She was knowledgeable, professional and patient. She is a rock star!

Manie (not sure of spelling) was so helpful and friendly! She went above and beyond to help me get my new phone set up even near closing time. I will be coming here again

Very helpful, they sent someone to another store to get the phone we wanted and brought it to us.

Great experience and good communication from the sales rep. Mani.

Mani is amazing she’s awesome there is not another store in 5 miles that I would go to I will always go to the Rowlett store I give her 500 stars

Went in on Sunday afternoon. Big mistake. Employees not willing to help with phone problems. We have been Verizon customers for over ten years. Expect employees to do more than just hand me a phone number to call. Do the public a favor and immediately terminate the entire Sunday crew. Better to close the store on Sunday. Business rule 101 is never mistreat long term customers.

Mani is a very helpful person with all of my needs. I appreciate the time she was able to do for me to upgrade to a new phone and a watch. I will be going back pretty soon for another upgrade with her. Thank you Mani

Austin got me fixed up with a Hot Spot device in a flash and the best part there was a promotion on it.I always just go to this store because everyone is so knowledgeable and helpful.

Mani was so nice and helpful, she helped out with getting 2 other people on my line, very friendly. Go to her if you need a new phone

STEFHANIE IS AMAZING. THE ONLY REPRESENTATIVE IN THE STORE WHEN I WAS THERE BUT SHE MADE EVERY CUSTOMER WHO CAME IN FEEL LIKE THEY WERE IMPORTANT AND SHE WOULD BE RIGHT WITH THEM. KNOWLEDGEABLE, PATIENT WITH ME WITH QUESTIONS ABOUT MY NEW PHONE. SHE HONESTLY IS THE BEST AT HANDLING A BUSY STORE. ILL NEVER GO TO ANOTHER VERIZON STORE IN MY LIFE, EVEN IF I HAVE TO TRAVEL FOR MILES!

Mani and Aman were totally amazing!!! Got best deals on 3 iPhone 12 Pro Max and best customer service. 👌👌

Mani took her time with me and got me all set up.

Customer service was impeccable. Very knowledgeable about the products. I will go back to the Verizon store even though it is not the closes location to me. Excellent service!!

Maní was absolutely amazing! Best customer service I’ve received in a while! She totally deserves a raise!

Very nice lady

Mani was great got me everything I needed and more. Loved my experience.

This place was fantastic, Mani helped me so much It couldnt have been easier.Definitely going back/calling this store if I need anything else.

Amazing service we love the staff

Great serviceShort and simple no issues would recommend

Mani was outstanding! She was so pleasant under trying circumstances. This is the second time I’ve upgraded at this store and both times the service was fantastic! Thanks Mani!

Mani was amazing with her customer service, most definitely recommend everyone to go with her

Mani did a great job and is a true professional.

Mani is very professional, friendly, patient and helpful. We purchased 2 phones, switched plans all while she was helping another customer, What A Multitasker! Very Satisfied!

It was great walking into this store, without an associate being afraid to provide customer service. The associate answered all my question. When asking for a case for my new phone, she showed 3 different and the difference. Will definitely be back at this store.

Stephania was a delightful rep. She was knowledgeable and so courteous. She spent a lot of time with my husband and I and didn’t seem try to hurry. She’s a great rep for Verizon

The sales rep was very knowledgeable, courteous and friendly. I had to add a new phone and tab to my wife’s account, as well as make changes to her account. All was done expeditiously and easily!

I was greeted upon walking through the door and I felt like I was given special treatment. I needed some headphones and they explained all the different kinds. They did a great job! Thank you

Easily the best Verizon experience we’ve had. Mani went over the top to be helpful and make our experience as easy as possible!

Went to get a new line for my son. Lady we worked with is very helpful and super nice. Will for sure be back when I ever need something.

Great experience. Was quickly taken care of and felt Like I was very important. In fact, I had to return two days later and received the same excellent service.

Great service Mani was great

Great service

My customer service person was very helpful. I didn’t spend a lot of time in the store and she seemed experience so everything went very quick.

Stefhanie is AMAZING. Professional, knowledgeable and efficient in a time crunch. Calm and collected throughout my phone “black screen” crisis 🙂 thank you!

Stefhanie was very busy since this is the only Verizon store open on Sundays in the are. She was very attentive, helpful, quick and efficient. This woman alone deserves 5 stars!

My store sales person Mani was very helpful !

Stephfani was very helpful and patient with me. The store had a good amount of phones and accessories in inventory. No hard or up selling.

Stefanie did a great job. She was knowledgeable and a delight to work with. The store was clean and sanitized.

Great experience, Stefhanie was very kind and knowledgeable during our time at the store and help assist with my upgrade.

My iPhone screen had cracked and we went to the Verizon store to see what could be done. Stefhanie helped me and was very knowledgeable about my service. I couldn’t be more satisfied with her and this particular store.

I just got my phone and had some initial download stuff go wrong but Steph took care of it like a champ. She was very patient with me and showed me how to work the phone. It was sooo past time for me to get a new phone.

Stefhanie was a huge help when I bought my iPhone 11. She was extremely patient with all my questions and I so appreciated it! She was terrific with helping a not so savvy tech person- me!I returned 10 days later with more questions and got more of my questions answered. I met Erica and she walked me through some more changes I wanted to make and she was just as friendly and nice

Excellent customer service. Friendly and knowledgeable. I’ll be back and will tell others

Erica did a wonderful job helping set up my new iPhone. Quick service excellent customer service.

Stepfhanie was incredibly helpful and so so sweet! Helped set up my nee phone and worked with me! Seriously amazing customer service and amazing attitude from her!

Great customer service

I was greeted with a smile and how may I help you today? Stephanie new exactly what wanted and waited on me quickly.

Picking up my new phone you pretty easy, but it would have been nice for the salesperson to open the phone with me to ensure activation was just as seemless