Randy and crew are great! Busy but great!
When I was knee high to a grasshopper, going to the junkyard was one of my all-time favorite things to do. Of course this isnt the oldest junkyard in Douglas county, the one I grew up playing around is no longer in use.At this one, employees all had masks on, it seemed to be a friendly atmosphere. I joked a little, we shared some laughter, and most importantly I got what I went in there for. Thank you so much guys.
Blaine and Brandi @ the Eugene Location are kind and courteous and very knowledgeable Excellent Service!!!!!!
Friendly and courteous people and fair on their prices.
Autumn and Randy, thank you 🙏 for getting my tires back to me!
I spoke with a young man by the name of Mitchell out of the Eugene office . He was very helpful very patient and gave me super great deal on my parts . And had a wonderful personality thank you for your time and patience ByeFelicia
Awesome crew they get it done.
People were helpful
The communication was very bad been waiting for a positraction rear end which it wasnt you screwed up the brake lines and left parts off of it I will never come back and I had to keep calling because no one would tell me what was going on
These guys are great and they have some pretty fair prices.
This is not a one time experienceParticularly Tim. I called and asked if they had any wheels off of my car, a very common car. All I got was lots of I dont know and come to the shop and we can talk about it... Very annoying, rude and lazy customer service.Im a local who goes out of my way to help local businesses and these are the types of instances that turn me off from that. Im sorry I even wasted my time to call in the first place. Caveman Auto Parts, there are more scrapyards than just you, maybe you should think about that.
Great Service. Got the parts I needed in record time and excellent parts
Call several times during business hours and no answer. When someone did answer they hung up on me after saying hello.
Randy was great and found everything I needed and met my budget !
The guys at Roseburg Auto Recyclers were so great! I had a wonderful experience today. Admittedly, Im a little ignorant when it comes to cars and their parts. I was referred by my local shop to look for some wheels that would fit my car. I came out there totally unprepared to pick my own parts, but the guys took care of me like I was family. I will be back!
They got my part pretty quick
Very helpful and locating and getting whats needed.
Randy and the guys at B & R are very helpful and very dependable, especially if we are in a bind always there to help, fast and courteous service, very dependable and honest. Randy is the man!
Not even remotely willing to help!To clarify: I called looking for a car part and was given lazy I dont knows and uhs and then hung up.Edit: with new owners its only fair to change my rating and give them another chance.
Place is a joke highest prices in the industry and you set on hold for at least 20 min every time you call and you cant even get the local yard!
They gave me a great deal on what I was looking for
They always have good parts or can get them in a day
Always get the proper parts
I searched and searched. Couldnt locate my 16.50 × 6.75 original stock wheels... Caveman found brand new ones
They dropped the ball on getting my part to the right location. This is costing me $200 in income.
Did not have what i wanted in my price range.
Great place for used auto parts
One of the best.
They told me my part would be delivered by a certain time. When I went to check on it, I was told the higher ups had decided not to run trucks, so my part was not there and wouldnt be until Monday. Only reason I have it a 3 is because one person went out of his way to get the part to me as originally promised, and knocked $50 off.
Guys are a bunch cucks. Dont want to help you.
Guys are helpful inside