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Advance Auto Parts
450 NE Stephens St, Roseburg, OR 97470, United States
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Advance Auto Parts
Comments
An
Review №1

You will not find a more knowledgeable, helpful, friendly staff than this store! The outstanding customer service provided to me from Jarett and David was incredible! The store was very busy, phones ringing non-stop and I believe they were short-staffed as well but I NEVER saw anything but professional courtesy extended to every customer, whether by phone or in-person.

TJ
Review №2

Poor experience last three times. Previously, I stopped in to get headlights for by 2013 Subaru, then stopped in again to get fog lights for the same. Both parts were incorrect. He looked in the book (online) but obviously did not look closely. They did return them without issue.More recently, I called to get price and availability on a passenger side TBI 350 exhaust manifold. I was told $119.75 and order it in. I found one, NIB online for $75.00. When I said I can get one a little cheaper but I do need.... he hung up on me. I was ready to get more parts! Now I will not be getting anything from them. Three strikes, you are out.

Am
Review №3

Great prices and 99% of the time I have my parts in stock always have wonderful discounts!

La
Review №4

Really helpful finding the right oil for my audi

Ti
Review №5

Good prices, nice employees, prices are fair or better,plus they price match. And they have a sister auto parts store which is Car Quest, so most of the time if they dont have what your looking for in stock or cant get it then Car Quest usually will

Br
Review №6

Nice employees. They replaced my flashlight I had for a few months that broke, even exchange. Nice to see customer service.

Mo
Review №7

Friendly staff and very quick to exchange my order and refund! Highly recommend

Jo
Review №8

Had what I needed, friendly, great service.

Tr
Review №9

Always helpful

Ro
Review №10

Very informative and especially knowledgeable about products

Da
Review №11

Ok

Jo
Review №12

Awesome group of guys work here if they dont have they will get it for you very helpful an knowledgeable

Al
Review №13

Very knowledgeable and friendly staff. Best place to get all your Automotive Parts. If they dont have the part they can usually get it the same day. Great place to work.

00
Review №14

Very professional and courteous. I highly recommend Advanced Auto over all the competitors. Great pricing and friendly staff.

Al
Review №15

I have been in Advance Auto Parts numerous times and have always been met with smiles and treated with the utmost respect. I have known the manager of our local store for close to 50 years. I very seldom get a wrong part, and their parts are quality. I am super impressed by our local store!!

Th
Review №16

Awesome staff go above and beyond very helpful prices are fair incomparable to other places if you cant find it they can order it

Bu
Review №17

Went all over town and no other stores had the parts I needed. Stopped in at Advanced Auto and they had all the parts, installed them on my truck and even checked to ensure the parts were working. Calebs customer service was exceptional. Thanks!.

Ph
Review №18

Always a pleasure to shop at A A P. knowledgeable staff and Well stocked store

Kr
Review №19

This place was beyond amazing. Caleb assisted us and went above and beyond. Our car broke down coming North headed back to Portland. We had no tools and no idea what was wrong. With a jumpstart we were able to get to Advanced Auto parts, where Caleb tested our car, found out alternator went out. He loaned us the tools we needed and allowed us to repair car in parking lot. We ended up needing a new belt to and even though they didnt have one in stock he found us one at another store down the road. The customer service at this location is above and beyond perfect. We are back on the road again.

Sa
Review №20

Fast and friendly service. The guys go out of their way to make sure you have your needs met. Tony is super

La
Review №21

Place is great. People are knowledgeable and friendly, they are even setting me up with account to help worh pricing for my local business!!!

Ed
Review №22

Always have what I need in stock, friendly staff.

ch
Review №23

Theyre usually pretty good about answering questions.

bi
Review №24

Way better than autozone and these guys actually know what they are talking about.

Bo
Review №25

Great place!

Am
Review №26

Good products, good selection, GREAT PEOPLE! I wont go anywhere else.

mi
Review №27

Always helpful and friendly. Always exactly what I need

H.
Review №28

Very knowledgable people when finding parts and stand behind what they sale

Da
Review №29

Trouble shot my check engine light and had me back on the road in less then 10 minutes. Tyvm!

Mi
Review №30

Fast and friendly service

Bi
Review №31

Great place

Jh
Review №32

Good service, and knowledgeable staff

Ro
Review №33

These guys are the best customer service in Roseburg!!! Thank you Dennis, Mark, Harry, and Chuck!

Ma
Review №34

Nice people good location

sa
Review №35

Great service and lots of auto supplies

La
Review №36

The guys there are not completely dependent on the computer.

Ch
Review №37

Best parts store in town!!!

Ry
Review №38

Good honest service.

sh
Review №39

Great customer service!!!

Je
Review №40

Fgggggg

Br
Review №41

Greta people!!

Information
9 Photos
41 Comments
4.5 Rating
  • Address:450 NE Stephens St, Roseburg, OR 97470, United States
  • Site:https://stores.advanceautoparts.com/or/roseburg/450-ne-stephens-street?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 541-673-9918
Categories
  • Auto parts store
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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