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AutoZone Auto Parts
1183 NE Stephens St, Roseburg, OR 97470, United States
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AutoZone Auto Parts
Comments
Jo
Review №1

Great place for auto parts and accesories. Helpful staff.

Le
Review №2

Corey (or was it Cody) did a good helping me find the right wiper blades, going over the various price options, installing them, and recommending maintenance at that theyll last longer.

Ti
Review №3

I needed four bolts of a certain size and they only had two but there very frendly and helpful

Ma
Review №4

When you go to auto zone, its like playing roulette. Some times you get knowledge and some times you get a blank stare.

Je
Review №5

Im in there frequently. Usually long wait and they have sent me home with wrong part at least 3 times even ordered the wrong Haynes manual. I dont count on them if its important Ill drive the 12 miles to sutherlin autozone they rock

Ja
Review №6

Looks like a clean store... the people who work were nice and very helpful 👍

Ce
Review №7

They couldnt assist me with my specific need, but they listened and sent me in the right direction for help. I am very appreciative that they sent me to an honest mechanic, John at Colby, down the road I could trust to help me. That is good people and good business!

Gi
Review №8

Excellent 👌 always have the parts I need and friendly staff thank you 👍

Di
Review №9

Best service, except for one (man) grouch, I cant remember his name for the life of me. He was mean and should be fired, but the rest was courteous and very jelpful.

Se
Review №10

Very nice eager to help. They explained it in simple terms to me. Easy fix thank God. Printed out a sheet for how to fix it. Thank you.

Tr
Review №11

My husband is a mechanic. AutoZone is one of his favorites.

Mi
Review №12

Good selection of parts. Helpful staff. Fair prices. They also will loan you a code reader if you are having engine issues.

Ed
Review №13

Didnt have what I needed this time but no problem. What is a consistent issue is having to wait in line for a loooong time.

Ar
Review №14

Easy to find items. But when you are a single woman going in there, you are kind of treated like you dont know what you are doing unless you are dressed the part.

Re
Review №15

Quick service. Put my new battery in.

Tr
Review №16

Always very helpful I will keep buying parts from them

An
Review №17

Your basic parts store that can get what you need quickly and sometimes beats out their competitors in town

Ke
Review №18

Always very helpful here:). I got a new battery and they tested my alternator for me. Thanks Autozone Roseburg!

Ro
Review №19

Always have the part we need

Al
Review №20

This is my favorite auto parts store in Roseburg. The staff is always friendly, knowledgeable, and helpful. The store is well stocked, organized well, and very clean. I can occasionally find a slightly lower price elsewhere, but thevdifference is seldom enough to go elsewhere.

Bi
Review №21

Great place,and everyone knows it,so bear that in mind when going in. But theyve got plenty of help,so their pretty fast,and knowledgable.

br
Review №22

Very knowledgeable and helpful employees here.

Sy
Review №23

I bought a $200 clutch kit that requires a snap ring tool. Dude behind the counter was so helpful (after i just handed this company ALOT OF MONEY) he goes Yeah, check isle 4..... Wow.... So helpful.

Am
Review №24

Friendly knowledgeable staff.

Ch
Review №25

The help was awsome, especially if you dont know much about automotive.

Sh
Review №26

Great place for advice, tools, paint, oil and a number of other items. Never crowded when I visit and I can usually get in and out no problems. They have a rewards system which o use myself.

We
Review №27

In and out with a new battery installed in less than 20 minutes! Thank you for all your help, especially Codey who put the battery in the car for me.

La
Review №28

Love auto zone

Br
Review №29

Excellent customer service.

wi
Review №30

Their customer service people very knowledgeable.

Da
Review №31

Great experience as always.

Ch
Review №32

Very helpful and had everything in stock I was looking for

Pa
Review №33

Always great and helpful service

Br
Review №34

Great customer service evey time

Je
Review №35

Went in to get bulbs for my truck theyre the cheapest around.

an
Review №36

Good staff they listen. At times they can be harsh though. But all in all they want to truly help. For my husband and muself they have helped too many times to count. We are loyal customers

W
Review №37

Great service and very friendly, extremely helpful

ch
Review №38

Best Autozone store in Oregon. This crew is hands down the best. I dont shop for parts at any other parts store, great deals great products.Mary has the best Team put together, from Joey and James in commercial to Amy. Andrew, Matthew, and Glen on the main floor. Always finds the right part the first time. And they know their cars, from low rider needs to lifted truck needs. Great team and the best parts.

Ko
Review №39

I felt treated with respect and valued as a not just a customer but part of the Auto Zone family.

Me
Review №40

Andrew was amazing. He tried so hard to be our hero. Ordered the part for us and said see you tomorrow. What wonderful service. Very nice.

ˌn
Review №41

Codey, thank you so much for your kindness and your help brother🙏

Ja
Review №42

Good price for local most orders are next day plus price matching

Ju
Review №43

Jose was very helpful, AAA +service

du
Review №44

They always have just what i need if its not in stock they have it the next morning.😀😀😀

Lu
Review №45

Great service

di
Review №46

Great experience. Help you find what you need as soon as you walk in the door. Always have what I came in for. They have a great rewards program where you get $20 when you make five purchases of $20 or more. Super nice people with a ton of knowledge.

Jo
Review №47

My favorite autoparts store the warranties are great.

Na
Review №48

The store is clean and organized. They had the parts in stock and ready when I arrived. The cashier signed me up for rewards program. I was able to do a hassle free return. My only real reason for the 4 rather than 5 star review is the employee that brought my items out to the car. While there was obviously a number of able bodied employees to do the heavy lifting, none of them did

da
Review №49

Helpful ...

Cl
Review №50

I have found the staff to be very helpful. They answer your questions satisfactorily.

Ti
Review №51

Good prices. An employee helped me with my vehicle for over an hour and used his personal vehicle to give me a jump start. He went way above and beyond to help me. I only go there for parts now.

Sc
Review №52

Great customer service & good prices

mb
Review №53

Great folks, great service!

Je
Review №54

We went in the multiple times today. The first visit we were helped by David. He went above and beyond to make sure that our needs were met and helped us with finding out what was wrong with our battery. The second trip was to get the battery and a few other pieces. I didnt get her name but she was extremely upbeat and ready to help us! She got us the battery we needed and recommended some other things we should do to make sure we got our truck up and running! Thank you so much for 2 great experiences!!

Sk
Review №55

Great place to get Auto parts and they price match a large variety of stores.

Co
Review №56

The gentleman that helped me was very knowledgeable and friendly. Nice tool display & selection. I will be returning to this store.

Si
Review №57

Last Friday my vehicle broke down and I made it to AutoZones parking lot. I went inside and asked for help. They immediately helped me to diagnose what was wrong with it. I couldnt afford the part then but they allowed me to park my vehicle in their parking lot until I could pick it up the next day. They treated me with respect and that made all the difference.

Jo
Review №58

There good as long as you hnow what you want

Be
Review №59

Always very helpful

Jo
Review №60

Almost everything you could possibly need

Mr
Review №61

Always excellent service. Once again Duralast parts under the #TcVan . This time brakes...Be advised really small parkimg lot not the best place for anything over 25.

Gr
Review №62

The sales associate was extremely helpful in picking out high end saw 10w-30 for my new generator.

Sh
Review №63

Great service, THANK YOU! especially since I seen you guys 3-4 times in 1 day :) it was a pleasure every time I walked in

Br
Review №64

Joey went above and beyond this morning on helping me fix my break light. I really appreciate what you do for your customers!

Na
Review №65

I love going to AutoZone for all of my import car parts. I get to use my rewards card Andrew more stuff for free. Its like a toy store for big boys, everything I want.

Ja
Review №66

Was having problems with the window on our truck. Took it up with the intent to buy a new motor ($41.99 ouch!) But one of their employees came out and helped me take the old one out and fix the wires saving me a boat load! Highly recommend them! They have always been very kind and today he went above and beyond. Thank you!

Je
Review №67

Idiots sold me wrong parts.

se
Review №68

Great hardworking group of people here. They went above and beyond the call of duty to help me! Only problem is that they dont stock import parts!

Pi
Review №69

Have the parts I need and if they dont then they will get them quickly

Th
Review №70

Amazing custimer service goes out of their way to help! Great prices to

JM
Review №71

Very helpfull. Diagnosed check engine light issue and replaced the bad part at no charge all within fifteen minutes.

Sa
Review №72

I almost always get my parts and batteries at Autozone. This store was very kind to me and even checked and replaced my battery for me. I recommend this store.

Er
Review №73

Really helpful there, prices are kinda high though..

Do
Review №74

GREAT SERVICE..ITS THE ONLY PLACE I GO FOR MY TRUCK AND AUTO NEEDS...

ga
Review №75

By far the worst autozone ive been to. Ive used autozone for over 10 years now. I will never use this one in roseburg again. Poor customer service. The old man that was working is ignorant and very disrespectful. Thankfully, A younger gentlemen helped me immediately after seeing the way his co worker was acting. Very unprofessional and i wont ever be back to this location.

PJ
Review №76

They are very organized and make one feel welcome. Not super knowledgeable, but great service.

wi
Review №77

Love Mary on Stephens st in Roseburg Or. Shes the best.

Mi
Review №78

Almost always have the parts I need, if they dont its here the next day.

Da
Review №79

The people here helped me for almost two hours on my way home from Washington. My battery was failing and it took a while to work it free from the cables. They both were amazing and helped me.

Tr
Review №80

Always get my parts great quality fantastic customer service always helpful

Am
Review №81

You can get it cheaper elsewhere but its convenient.

Te
Review №82

They are so helpful...my go to place

Ki
Review №83

The lady who assisted me was happy to check my vehicle and provide detailed printouts of prices for parts that needed replacement. She also recommended a mechanic, and reminded me many places will let me buy parts and bring them in for the labor to minimize the cost.

Na
Review №84

Have a good stock of auto supplies, professional staff, polite.

Mi
Review №85

Quick and easy

Fr
Review №86

Found me a new headlight and helped me install it on the spot...awesome!

Bi
Review №87

Good people who have experience in auto parts.

Da
Review №88

These folks are great. They are knowledgeable, helpful, and bend over backwards to assist in your automotive projects.

Al
Review №89

My Nephews favorite store.. Bought a Car BOMB to clean the ac filter... Great IDEA..

mi
Review №90

Good place. Good deals and free lifetime warranties.

Mi
Review №91

Friendly excellent help !

De
Review №92

The staff is friendly and willing to help with finding the right part.

Mi
Review №93

The only reason Im giving AutoZone four-stars is because the guy that used to work at Kenects works there. Ever since Kenects took a nosedive, Ive been having a hard time finding a parts store AutoZone could be it but their prices are a little extreme. Shout out to the guy that used to work at Kenects wish I could remember his name thanks!

Ri
Review №94

Came back to get refund well within the return date and they supposedly don’t have the money to refund it so make sure you get what you need and nothing more they will not return you items $400 down the drain👌🏻

Gi
Review №95

Brand new store in sutherlin Oregon and Im in love they beat out Napa every time !!

ch
Review №96

If you know exactly what you need, great, otherwise you may not get what you need. They may not be the most knowledgeable, but the are friendly.

Li
Review №97

Very helpful and positive staff

Te
Review №98

Love this place, nice, friendly n very helpful staff.

Ka
Review №99

They were very helpful. Even installed the headlight bulb for me!

Do
Review №100

Rented a tool. They were helpful and friendly.

Information
17 Photos
100 Comments
4.3 Rating
  • Address:1183 NE Stephens St, Roseburg, OR 97470, United States
  • Site:https://autozone.com/locations/or/roseburg/1183-ne-stephens-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A3707&y_source=1_MjQ2ODcwNi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 541-672-4163
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:7:30AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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